would NOT want her as my boss, no siree
Season 3, Episode 8
Gordon meets owner Marta Landoll who works countless hours to keep her hotel and events business afloat. After assessing the situation, he urges her son Jimmy to learn the business and take the reins from his mother. Together, they throw a fairytale wedding at the castle. The hotel is open as bookings have increased. Reviews see praise from couples especially for the idyllic building and food and service is praised. In 2018, they built a new block called The Stables, that contains 14 new suites.
Season 3, Episode 6
The owners Verindar Kaur and her son Chiranjiv “CJ” Jouhal bought the hotel ten years ago as a “turnkey” investment despite their lack of hotel experience, with Verindar as a child therapist and CJ working in IT. However, the hotel has not turned a profit since. The owner aggressively micromanages the staff and is resented for it, as evidenced by very high turnover rate. Ramsay urges her to delegate responsibility and only handle escalated issues. Gordon gets through to the owner and after her commitment to change goes ahead with the renovations. Changes include redesigned rooms and lobby along with a new menu that suits both casual and formal events. After Ramsay leaves CJ helps Verindar take a step back from the business and they embrace all the changes made to the hotel and menu. Reviews are mostly good, business is better and their reputation is on the mend in their community. The hotel is open under new ownership as of 2018.
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