cooking? nah. microwaving? yes sir 🫡
Season 2, Episode 7
Gordon checks in to Connecticut’s oldest inn, the Curtis House in Woodbury. This historic inn has been owned by the Hardisty family for generations, but the business has started to fall apart and their legacy is on the brink of being lost.
Season 2, Episode 5
Gordon checks in to the Historic Calumet Inn, in Pipestone, Minnesota. Vanda and Rina Smrkovski were given the inn as a gift by their father.
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Tonight on Hotel Hell in a small Connecticut town a family Legacy is on the brink of disaster and you think this is what your father wanted absolutely not mean horrible a sibling rivalry has torn the Hardesty family apart not even love for each other it is shocking she
Wants things done her way I’m in charge of the [Â __Â ] give a [Â __Â ] how long no my TR with the owners at each other’s throats shut the [Â __Â ] up this once thriving country in may have to shut its doors forever sell it In the heart of Woodbury Connecticut stands the state’s oldest Inn the Curtis house house open in 1736 the 16 bedroom in has been owned and run by the Hardesty family for nearly 60 years and is currently been run by Chris Hardesty and his sister TJ the Curtis house is haunted
See the rooms will all be done and the comforters will be nice and neat and tidy and you can go back in 5 minutes later and it looks like somebody rolled across it I would walk by a table and 2 minutes later a plate would fly off of
It I went to light the fireplace and it blew up on me and I got burned there are spirits here but Spirits aren’t paying guests and the Curtis house bedrooms are empty most nights right now I would say we’re about $100,000 in debt my Dad recently passed away he had
A firm belief that my brother and I could take over the Inn it just left me more determined to succeed failing to continue their father’s Success With The Inn has destroyed Chris and TJ’s relationship they hardly ever speak and when they do they fight you’re mean horrible [Â __Â ] if
We were married we’d probably be divorced by now you come off like this every time all the time she’s controlling she wants things done her way because when I sit there and give a rule I want the rule followed my brother frustrates me to the point where sometimes I would like to
Just Bop him over the head to get rid of some frustrations another woman who doesn’t listen to [Â __Â ] thing I say Chris and TJ’s frustrations with each other and their failing business have made the in hell for St off no my tray no my tray I just I don’t
Give a [Â __Â ] they just don’t care if you look at your boss who doesn’t care why are you going to Care TJ’s not a great leader she yells at you I’ve never heard a thank you a thank you can go a long ways Chris he’s just a fat lazy slob
[Â __Â ] everywhere we will get complaints from the customers we will have problems with dishes it’s just Shrugged off he doesn’t give a crap have lost respect for TJ and Christopher we’ve lost a lot of customers because of management since TJ and Chris both took over everything is going
Downhill there’s a stain on my pillow disgusting look at this wow close the bathroom door like a rusted so did you have your Tanis shot everything sucked give me another plate without ant on I would never come here again if things don’t improve and fast a
Family Legacy could come to a tragic end the Curtis house is a a huge thing to our family we’ve been here for 59 years we’ve all pretty much grown up here Curtis house is like my second home it has been all these years the same with
My mother and my aunts if the Curtis house shut down it would really feel like we’ lost a part of our Family I’m on my way to the Curtis house it’s Connecticut’s oldest in I’m excited about it because it’s supposed to be one of New England’s historical gems there’s nothing wrong with being the oldest just depends how much Botox you’ve had I’m going to be arriving on a big
Day for hotels and restaurants Across America but there’s something I’ve got to do first hello hi momam oh hi how are you I’m very well thank you I’m just bringing you to wish you happy Mother’s Day oh thank you so much Gordon and your flowers were lovely thank you very much
Very kind of you well I’m sorry I can’t be with you thank you so much foring it’s really kind of you now have a great day love you lots love you bye bye now ah great here we are the Curtis house Connecticut’s oldest in lovely the Happy Mother’s Day sign looks
A bit crap but I suppose it’s the thought that counts look at this place built before 1736 incredible hi there Gordon nice to see you well welcome to the Curtis house happy Mother’s Day thank you very much and what’s your first name babe I don’t know you’re a babe but what’s your name
Shirley Shirley yeah nice to see you my D so it’s Mother’s Day the restaurant’s booked today’s a big day right yes is the hotel full not tonight oh how many rooms the books just one just one yeah just me yes so I’m a little bit early okay usually checking
Is 3:00 it was usually a $10 an hour fee that’s what 4 hours so $40 already yes so I could save a little bit of money by hanging out and actually going into the room yes so I want to save myself 40 bucks yes so if I just take a little
Nap what is he doing Mr Ramsey that’s really not appropriate Mr ramsy Gordon this isn’t very appropriate I’m I’m I’m I’m joking but it doesn’t make sense you charge me $10 an hour if I just hang out on the sofa get a little blanket I can save myself
Some money you know this rule actually went into effect about 6 months ago this $10 an hour really and is it making a big impact on the business people don’t like it the bookings in the rooms have definitely gone downhill I think they would be a lot busier if TJ didn’t have these
Ridiculous rules um is that right my details in here credit card details yes we take a credit card number to hold the room no I appreciate that but why you put it in the book that’s the house poliy and if the customer insists then we can’t erase it once they check
It I got the credit card details to everybody I will have to call 911 I don’t really have to call 911 do I babe see by the time you’ve called 911 okay I’ve hacked into every credit card in this book and made myself a fortune
So whose policy is this a bit weird this is the house policy um like TJ likes and the owner yes would you not think there’s a security preach there that’s why her policy is no one to look in this book except the desk person W okay I
Can’t believe you’re going to be in room 16 why cuz room 16 has a ghost in it this woman told me who went to room 16 she said the ghost was pulling the blankets off it all night long and you haven’t been drinking Cherry no wow
Betty is a ghost at the Curtis house and people do tell us that she raises a little bit of Havoc with them she’s definitely there room 16 a haunted room my goodness me what is that on there is that a footprint oh man no way so what’s all
That big scuff yes it looks like a footprint to me and what’s that in there dead bugs oh dear oh jeez look at this one here I give them a list of the rooms that are coming in there are supposed to thoroughly check the room and do we do
We do we have electricity in the house I couldn’t believe what Gordon found in that room and what is this nobody just realized or care how long have you been working here offing on since about 1965 how was it then busy all the time 48 years that’s incredible
So this place means a lot to you oh yes my second home are you connected to the family in any way TJ’s parents and my mother were cousins so it must be sad for you to see it struggling yes definitely and why is it struggling that’s the way our two bosses get along
And was it different when TJ and Chris’s parents were running it oh yeah much more professional so why do you stay why’ you put up with this I take pride in this place I like this place I can see that I really do but they don’t understand that the place is really
Worth it I really think TJ and Chris are really hurting the business somebody needs to knock some sense into them first impressions um lismo all my credit card details downstairs in that book in such a vulnerable position one of the busiest weekends ever for this hotel with Mother’s Day I’m the only one
Staying in the hotel that’s that’s not good dust everywhere a window sell full of bugs I don’t think I’m going to get possessed thing here I think I’m going to get a disease right go downstairs have a look babe let me out honesty it must be the bloody ghost
Come on Betty let me out I just want to get some lunch I’ve just arrived at the Curtis house in woodfree Connecticut and they’ve given me a room with a ghost and a door lock that doesn’t work at last I’m the the only guest in this hotel
Despite the fact it’s Mother’s Day and the restaurant is fully booked he what a dreadful missed opportunity hello good afternoon how are you C I’m doing well how about you and this is hi my name is TJ TJ nice to meet you sir the owna yes nice to see you
Nice to see you this is my mother happy Mother’s Day thank you very much uh it’s an absolute honor to meet you are you working today I have worked every holiday it never got paid is ridiculous you should be sat having lunch enjoying this business um should we go to the
Table we shall time for me to see if the hotel’s restaurant is as bad as the bedrooms right hi my name is Karen I’ll be taking care of you are you connected to the family yes I am Aunt TJ and Uncle Chris’s niece okay nice and just in a
Nutshell um what’s wrong with the place now there’s no communication between my aunt and uncle it’s gotten a million times worse since my grandfather passed away it shows isn’t it yeah I asked to come here because my family desperately needs his help they’ve been struggling
For way too long they don’t know what to do we really need his help this is the dinner menu wow what would you say crab cakes the crab cakes yeah you yes oh no don’t look at me like that that’s SL hesitation they’re they’re Hit or Miss though
They’re Hit or Miss yeah uh crab cakes what else um I’ll take some calamari okay Jo let’s have a little taste of the burer how do you like it cooked medium rare please medium rare thank you you’re welcome okay Mike all right listen this is Ramsey crab cakes calamari with gorgon Zolo
When he wants the burger medium rare I am very proud of my food whenever I eat other places I think we’re better than 90% of them do we have calar on the line or no the crab cakes love um let’s do this together do you mind please come on
You’re supposed to be my my wingman I I had to swallow it was not enjoyable Hit or Miss for me that’s Miss yeah it’s not holy [Â __Â ] these I warned you about you did warn me about thank you you’re welcome how was lunch my darling it wasn’t very good it
Everything feels institutional right you know like we just got out of the hospital and it’s the best food we could get I’m sorry it’s not a nice surprise for Mother’s Day is it no it’s not calamari and then I’ll have the B the burger hey cocktail sauce fork and lemon
Monkey this for the marinara so fried calari can you hear any crispiness that’s limper than my granddad’s dick oh my God oh my God oh my God that’s disgusting that’s awful it’s awful I’ll bypass like yeah okay thank you you’re welcome yes like the calamari was mostly
Greasy you know I have to bring this food out you know he’s going to critique it and you know I’m going to come right back with it in one second because you don’t care you’re just setting me like [Â __Â ] on a plate basically I need a mushrooms
Mik ah my burger your burger the thank you very much Jesus where’s my burger what a mess did you tell him it was medium rare Jesus it’s raw that is not medium rare what a shame that is Dreadful my uncle can’t cook a burger medium rare
Are you freaking kidding me can you T me through and introduce me to the chef of course yeah thank you oh your uncle yeah uncle Uncle Chris I can’t believe how bad my food was I’ve got to see the kitchen in action for myself right back here is my cousin Mike hi
Chef Uncle Chris okay so TJ’s little brother yes brother Mike Mike good to see likewise and this is sh in TR fire yeah mushroom RAB one all day and a prima Vera pic [Applause] okay am I okay yeah been 10 minutes I’m amazed none of you even asked me how lunch was what’s most shocking isn’t the food or that they have zero interest in my experience as a diner it’s the fact that
Chris and his sister don’t exchange a single word they wouldn’t even look at each other you could cut the atmosphere in here with a knife wow this guy must really hate mothers the way he’s treating these dishes you put food on a plate like you’re slopping it can I borrow that cloth a
Minute you’re wiping plates with this you don’t care I don’t know about that to say that not know me at all is doesn’t have any foundation Jesus Christ is anything cooked to order here french fries salads french fries salad [Â __Â ] 20 [Â __Â ] dollars ahead for that
Chris doesn’t seem like an owner or a chef he isn’t even cooking he’s just heating things up Chris you got 2 seconds please here’s where I’m getting frustrated you own the place you cook like you hate the place come on Chris talk to me please
If you’re not going to talk to me then I’m wasting my time here what’s the point the Curtis house in Woodbury Connecticut is falling apart because owners Chris and TJ won’t talk to each other and it’s affecting the in’s guests as well as the food that is Dreadful I
Don’t know if there are ghosts upstairs but there’s definitely a dead man walking in the kitchen you own the place you cook like you hate the place this place is a mess it’s like nobody cares here one thing’s for sure it is not happy [Â __Â ] families let me tell
You like ghost stories and legends of Southwestern Connecticut wow room 16 is host to doting female paying special attention to male guests staying in the room she tucks them into the bed and may even crawl next to them what at least they got one regular guest Bessie it’s you okay good night
Betty I didn’t get a visit from Betty the ghost but I still had a rough night’s sleep W I feel so D after the last night BET’s not watching man [Â __Â ] that’s H man this Inn has been in the Hardesty family for four generations and I can’t
Understand why TJ and Chris have no appreciation for what has been given to them I’ve called a staff meeting and I’m hoping this will get them talking before they lose their family heirloom just want have a quick chat with you all my first impressions have not been good but
I struggle to believe that you two are brother and sister it is shocking no communication not even looking at each other why can’t you two at least talk to each other get frustrated with some things and all the time we talk and talk about doing [Â __Â ] and we never get
Anything done and you think this is what your father wanted no absolutely not what’s wrong with this place I feel like was management you know a thank you would be nice every once in a while you know that’s all I ask for I’m more hurt than angry because I care so much about
Them you sound like you been pushed the breaking point yeah I felt like TJ and Christopher don’t give a [Â __Â ] I don’t know how much more I can take sh when did the drive go out of the kitchen when did the essence when did the word passion disappear I’ve never seen all
Three in that kitchen ever ever I feel like I am The Voice of Truth everybody else either one doesn’t care or two they just don’t see it I’ve been saying since day one that this kitchen is a joke there are no standards in the kitchen Chef it’s depressing [Â __Â ] shyenne his
Opinion doesn’t really matter to me never has never will I watched you in the kitchen it was like you were just hi as an extra and TJ your Feud with your brother is clearly getting in the way of running your business the staff are desperate and you know what hurts it’s a
Blessing that you’ve got this place the potential is huge yet you walk around and treat it like it’s a curse I came to your Inn as a guest and I am not [Â __Â ] happy both of you are sleep walking to disaster go to your office and at least try to
Talk if you can’t talk you might as well close the doors right now [Â __Â ] it out you know in the 30 years I’ve been here I never had anybody ever complaint like that and it makes it tough and then throw it in my face even harder you
Know hi you okay no what you really gave me a wakeup call because this place is toxic TJ has issues I think she’s a control freak and do you talking to them they’re standing there as far as I’m concerned they made asses out of themselves I’m done
Here I cannot work here no more this is your life this is your yeah and it’s destroying I can see that They Don’t Care About Us they need to hear it from you okay I can’t believe it’s come to this as far as I’m concerned TJ and Christopher they’re not going to change
It’s a total shame hey how are you not good I I I can’t I can’t work here anymore I’m sorry it’s destroying me I don’t like it you know I care about everyone of my staff here you don’t you make people feel uncomfortable and I’m telling you I don’t know whether anybody
Else is going to speak up I’m not saying that I’m perfect by any means at all either but you know I don’t think that there should be personal attack this is the way I feel whether you guys like it or not because it’s just killing me I
Feel as though there’s no future I’m done you’re giving me a look like every single bit of that is Justified a lot of the [Â __Â ] she says is true TJ nobody wants to [Â __Â ] talk to I am not going to have her tell me that I’m this mean
Horrible monster that doesn’t give a [Â __Â ] about thinks you’re a mean horrible [Â __Â ] everybody I really think you need to [Â __Â ] talk to somebody or do something before you’re in a padded [Â __Â ] room I disagree the proof is in the pudding you’re strung out you’re [Â __Â ] tweaked right to the [Â __Â ] end every
Day because you don’t have any help and then you turn into a miserable [Â __Â ] psycho [Â __Â ] shut the [Â __Â ] up she didn’t know what she was [Â __Â ] talking about and she could drag her [Â __Â ] ass did I ever say anything to you the broken relationship between the owners of Connecticut’s Curtis House Inn
Has gotten to an all-time low everybody thinks you’re a mean horrible [Â __Â ] I asked them to talk for the first time in months but all they did was yell at each other shut the [Â __Â ] up I’ll keep this brief I’ve got to get them to see if
They don’t communicate this in will shut its doors I don’t know what it’s going to take to wake you up you’ve already lost one of your employees because you can’t get it together you’re starting to resent each other and the work you’re doing oh I I agree but I think it’s hard
To come to work knowing the minute you walk in the door till you walk out the back door there’s a disagreement in every room you’re in it it used to be that we talked things through we just stopped doing it just been frustrated frustrated every [Â __Â ] day for 3 years
Yeah you know if you got so frustrated with me 3 years ago that you just stopped talking it’s horrible every [Â __Â ] time we talk it would turn into an argument and I was just avoiding the arguments and I just got [Â __Â ] fed up we’re not talking 3 months 3
Years when was the last time either of you stayed here and see how the guests experienced it through their eyes you never I’ve never done it it shows can both of you come with me please there’s something in my room I’d like to show you if Chris and TJ won’t listen to each
Other maybe they’ll listen to the people who could keep their business alive please both you take your stand over there here we have some guests and I think you’re going to find their feedback invaluable I let’s start off with you first just pulling back the comforter honestly it
Looked like the sheets hadn’t been changed and the chair and of picked up the cushion and there was for lack of a better word of skid mark on the bottom of the cushion it was disgusting the pillows had some stains on them insects on the window sills it
Looks like the windows haven’t been washed in a while we had flowers like in here they had like an inch of dust on them we did not have a bathroom door we had a wicker like divider and when you Tred to pull it it just kind of over
Wow jump in guys I mean you know these are customers are paying money it’s very disheartening I I’ve never got responses like this before and I I wish I had can I talk to you about the arrival when you arrive you hand over your personal credit card details addresses
Your cell numbers M what do you think happens to your details after you’ve left because in this book is all of your credit card details oh here we go this is it this is the hammer it is Vital Information of your credit card details your addresses your cell numbers in black and white
This is a ticking Time Bomb how’s that make you feel with everything that’s going on nowadays with the identity theft and everything like that I’m not pleased at all about that would you be so kind just to leave me here with the the owners for 2 minutes please I appreciate your feedback thank
You guys Jesus I’m sorry thank you no no Sor my [Â __Â ] life you asked me here to come and help you but you both need to change your ways you won’t open up to me and you won’t open up to each other your business is literally dying because you
Won’t communicate it’s like you don’t care I can’t even start to move forward because I’m not feeling the [Â __Â ] the hunger that both you want this place to work so I’m just saying [Â __Â ] it sell It I’m going downstairs not again [Â __Â ] oh my gosh Gordon can’t even find the solution takes two takes two hands to get out I love this place I love this place with all my heart but the way things are going the Revelation is is just not worth
It I’m really struggling to get through to Chris and TJ the person who knows them better than anyone is their mother Trudy and I’m hoping she may help me to unlock that divide between them and hopefully get these two back on track D I came to see this morning cuz I
Need your help I’m struggling to get through to TJ and I’m struggling to get through to Chris they don’t communicate they don’t drive the business forward they just bicker and butt heads why is that I don’t know I don’t know why how much does that in mean to you I mean
What does it stand for in your family it stands for a lot of homework if nothing else yeah we all had to work in there you should be reaping the rewards of the family success in nearly six decades but how would it make you feel if this business was sold to a different
Family now I mean all that work of you and your husband’s commitment I don’t want another bitter change yet I really don’t want to see it go down street tomorrow I want to see if those two can’t come back together and get it back on their feet yeah I really want to help
Your family and I really want to keep this business alive for another 60 years so we’re going to have to get them to talk to each other otherwise the business is doomed well you’re right and I need your help please you got it thank you I’ll see you
Back at the end okay okay thank you my coming up for the two of you to be able to communicate as brother and sister is more important than even this in has change come too late for the Curtis house the Curtis house in Woodbury Connecticut is sinking because the two
Owners won’t speak to each other and despite the hotel’s dire situation I’ve been unable to get through to Chris and TJ come on Chris you don’t care so I went to see their mom and I need your help you got it now Trudy has organized a family intervention to let
TJ and Chris how much they’re fighting is hurting the in and everyone around them hi guys first of all uh it’s you guys I appreciate you being here your mom has brought everyone together just to talk you from the bottom of their hearts I hope this is going to open your
Eyes because right now I don’t know what will who’d like to go first Tess what have you got to say my D mom I think that you’re Spread Way Too Thin you think that the mounting work is getting to be too much you’re getting frustrated and eventually it’s bound to spill over
But I think that for the two of you to still be able to talk and communicate as brother and sister is more important than even this in Karen Dy I’ve sat with both of you many times talked about all the problems you guys just go back and forth there’s no
Resolve nothing you have to get on the same page about it it’s way too much for everyone in this place it’s awful something has to change thank you D babe buy okay TJ and Chris I really hope we can all get through this this is so important you’ve been
Here for 48 years you know this place better than anybody the two of you were so close to so many years I know cuz I was there and I’ve seen it we used to come to work and our job and really enjoy working with each other and with both your stubbornness
You took that all away since you two stop speaking everything is going downhill I want to help you two get back together like you used to be and I know the Curtis house can be that way again and only you twoo can make that happen we all want to be there
For you and help you and with a lot of Hope and help from Gordon’s expertise we can get Connecticut’s oldest in the Curtis house back to where should be and you two then can be very very proud of what you accomplished Trudy my darling can these two make it work they sure
Can they sure can they have and we’re behind them 100% they are desperate beyond belief to help you make this place Work you both have to step Up when he walks through the door I have to be the person that’s there for him that’s it but I want to I want him to be my guat here and I want to be the person he goes to Chris do you want to make this work Chris and TJ’s Family have come together for a last ditch attempt to save the Curtis house in by getting them to talk to each other again now Chris has to decide if you’ll commit to the Inn or walk away Chris do you want to make this work absolutely [Applause] it just sucks that we’ve gone this far got to stop being a jerk especially to my sister all right now I really just want to make my mother proud and my family proud it’s been a family establishment all these years and I have to make them proud Again Christopher and I let everything else get in the middle of our relationship we have to be each other’s number one you know family first we can do it family united makes a stronger front you ready yes absolutely and that was the first time we’ve seen that in 3 years it was like
We did it with Chris and TJ ready for change my design team has worked all night to transform the In and now it’s time to reveal the new look to the team welcome to the new Curtis house Connecticut’s oldest Inn run by an extraordinary family providing a warm and welcoming experience for other families excited I can’t wait you’re going to love it you ready to go
Inside yes we are let’s go follow me please please come in oh my God look at this w wow oh my that is awesome welcome to your amazing new Lobby through ladies a decluttered very welcoming warm space over here we have this stunning silhouette they are historical portraits of all your
Family TJ come here come over here you okay come here the Silhouettes of the family and the staff it put me over the edge because this business was built on that you need to celebrate your family history not be trapped by it now one thing that concerned me on my first
Arrival was the check-in and that’s reservation book that was gathering all that sensitive personal data come over please oh my God what is that oh my God a computer now we know they didn’t have these in 1754 but you can okay the credit cards and all the personal
Details will be safe we’ve had that red book for years so happy it’s gone if aun TJ brings the red book back out I will burn it I’ll do anything to make sure we never see that thing again I’d like to take you upstairs now uh to my room you ready let’s
Go you’ll be pleased to know we’ve repaired the door handle so it actually works wel come oh my God come have a look wow again step history but encapsulating that modern Elegance the panels on the wall to elevate the scope the depth of the room TJ Betty the ghost has her own cush I think Betty’s going to be very happy with what Gordon did I think she’s
Going to love the fact that she’s become an elegant feature so babe I want you to come here please and stand there now relax turn around and we look at the eyes of that picture and move and and and move your head from left to right
And the eyes move the eyes fly around the room oh my God the eye portrait it was really creepy but I would try to stay in there I might have another room on backup just in case I couldn’t make it through the night but I would definitely
Give it a try ready to see another one yes this one you going love it’s my favorite one let’s go let we go oh my God how beautiful is that oh my God it’s gorgeous I really feel the changes are going to help TJ and I get some things
Back into Focus my father would definitely like a lot of the the changes I wish was here to see it now you won’t believe what I have downstairs for you let’s go coming up I give babe a surprise she’ll never forget you that a French kiss I’ve just shown the family their
New Lobby oh my God and the new bedrooms my God now it’s time to show them the new improvements to the Hotel restaurant the in has been in the Hardy family for four generations oh wow wow so I’ve come up with a new menu that reflects the family’s history the Curtis
House family favorites oh my God we start off with Grandma Trudy’s crab cake I hit every single time TJ’s grilled salmon and corn Johnny cakes Chris’s country fried pork chop dipped in buttermilk served with mac and cheese gravy and green beans you’re only allowed it once a week and when you’re cooking your
Family’s food it’s going to be so much more love so much more care to what you’re serving now tuck in and enjoy all that sauce is unbelievable I’m really excited to show off the new menu this is a good one finally now this is something I can tell people it’s really
Really good everything here is delicious very very very good it’s like a new ball game right whole new ball game just like us tonight is the relaunch of the new improved Curtis house as the guests arrive there’s a new sense of warmth and welcome from TJ and the
Staff welcome to the Curtis house how are you I love the new work and I can’t wait for our customers to come in cuz I want to see their reaction wow got our own little fireplace I love how it has that nice cozy cottage feel but yet in
Modern this is definitely going to get people in the rooms and we’re proud to send them up there welcome to the Curtis house thank you let me take you upstairs to your room this is delicious down in the restaurant Chris is taking charge and putting in
The care he needs to make his diners happy capcakes need to go in the oven please it feels very good to have the hery name on the menu you know it’s where it should be definitely giving me a little more focus a little more Direction and a little more immediate
Pride yeah and use this spood for out please thank you come on Chris we good we good more importantly TJ and chrris are working together and communicating is that gone yes and then we got a clam and a slider coming yes think my brother’s and my attitude has changed
Dramatically plating my clams right now plating now thank you my brother and I are backs working very well together how are we doing try we’re doing fine I’m getting all kinds of compliments again oh baby you’re all right ma you’re all right it’s definitely one of the most
Important things to me is see my mother and my sister and my family happy TJ and Chris are finally working together but I have one last thing I need to do to help turn this business around you must be Donar good to see you thank you I’ve asked a paranormal expert
To investigate the spirits haunting the in somebody Here camera’s acting really Funky you are officially a member of the Haunted Connecticut tours and you are now officially haunted congratulations my Dy thank you thank you very much hang that up with pride now that the Curtis house is certified as haunted and on the ghost tour it will attract even more business
And help this family get out of debt uh ladies I going to say goodbye we’re not ready for you to leave no you just can’t leave I know my job is done you two have been amazing if they stop talking to each other call me please I’m
Going to miss you oh no come on babe I’m going to miss you too little kiss and twoo do you know they give you four in Paris you that a French [Laughter] kiss ask Gordon did give me two kisses on my cheek yes I haven’t wased it Yet okay my time is done I’m going to leave you appreciate it thank you very much don’t let 60 years of hard work disappear absolutely not promise me you’re going to continue talking to your sister the minute you don’t the place is doomed and you have a beautiful
Beautiful in here thank you very much I can’t wait to come back bye take care you look C each other please thank you Gordon Ramsey put some life back into US good night Betty well Gordon showed us where our relationship should be and will be from this point on I’m forever
Grateful to Gordon Ramsey for coming in here and straightening us out I ain’t afraid of another ghost Since my visit TJ and Chris have learned how important it is to work together hot roasted chicken mashed only turkey as it come Gordon pulled off something that I wasn’t sure was going to be able to be mented I think I got my best friend back and he’s not going anywhere this time
There you go it’s definitely I experience it’s not a Daily Grind now bookings for the hotel are up if there’s any Spirits present in this room and it’s bringing in tourists who want to get a glimpse of Betty the ghost good evening welcome to the ctis house if
Gordon didn’t come I think we were pretty much done you saved my family and just feels like it gave us our life Back tonight on Hotel Hell I’m in Pipestone Minnesota try to save a Midwestern hotel from two sports sisters who are clueless owners did you stay here before you bought it uh once once they don’t know what they’re doing I do not think vand Lena should be running a
Hotel at all this is we deal with every day is a new battle between the owners Vander and Reena and their staff K me me kill me stuck in the middle of it all the general manager is struggling to hold the place together there is so much bitterness people are about to explode
These Girls Aren’t running a business they’re running a business into the ground if you were here for 2 seconds you know I’ve been running my ass off for three [Â __Â ] days do daddy’s little girls have it in them to turn this place around I
Want or am I already too late I can’t do this feels like I’m in a woman’s [Â __Â ] prison I’m [Â __Â ] done I’m [Â __Â ] done you stupid [Â __Â ] At the heart of Pipestone Minnesota stands the historic Calumet Inn built in 1887 Calumet is a Native American word for peace pipe but sadly peace is something in short supply at the Calumet Inn the hotel is owned by sisters Reena and Vander smokovski 9 months ago their
Father Jim or daddy as they call him purchased the hotel for the Sisters I’m not sure that Reena and Vanda realize how privileged they are just because we dress nice it doesn’t mean we’re spoiled they are definitely a little bit spoiled reena’s not just a little bit
Spoiled she’s also a little bit of a crybaby there’s just too much trash talking around here and I can’t work with people like that he’s so sick tired of being judged you’re going to have to come down to earth got to cry a lot I what was I
Crying about I don’t even know after owning the hotel for just 6 weeks Marena found working a bit much so she took the weekend off in Minneapolis 200 M away and she didn’t return for 3 months while she was away the hotel was left at the mercy of her younger sister
Vanda vanda considers herself very hardworking although she doesn’t get out of bed until 3:00 every afternoon leaving the hotel understaffed a lot of times I feel like people come to work just to make tips and for their paycheck and they’re not necessarily here to take care of this historic
Artifact I apologize again I’m sorry thank you very much I do not think vand and Arena should be running a hotel at all cuz they don’t know what they’re doing and they don’t care about anybody despite having zero Hospitality experience you know how to use this Vanda and Reena think they know
Best so they strip the general manager of all her management duties before Reena and Banda got here I was the general manager of the Calumet and now I’m a front desk person and a waitress that’s what I am I’ve got the chicken P wrap right here with the girls in charge
Things at the hotel have rapidly gone downhill that’s moldy oh man look at this how are your allergies doing they’re a little bit rough you need your inhaler with almost no guests coming in Vanda and reena’s parents have been forced to leave their family home in Minneapolis and move into the hotel
Alongside their daughters in a desperate attempt to cut the cost and keep the doors open I work 7 days a week I miss my home very much if the situation doesn’t change fast the staff will all lose their jobs I can’t do this this is real life like
This is people’s jobs this isn’t you playing Hotel cuz you’re bored and the hotel will have to shut its doors forever if Gordon Ramsey cannot help re and Banda nobody can and the Calum will close I’m in the middle of Minnesota look at this place it’s like Holland it
Is incredibly flat windmills everywhere but no [Â __Â ] tulips look at the size of that thing the largest peace pipe in the world this is it wow this place is huge it may be historic but look at that thing okay this is the entrance you kidding me this looks like the entrance to a
[Â __Â ] prison not a hotel a prison with an ATM my God hello you are kidding me please come I can’t believe it it’s so dark in here like a dungeon hello Sol this we going to get a light man that is crazy right maybe it’s best I turn around and
[Â __Â ] off home now hello I feel like a gooni hey you guys uh wow oh hello hi Hi how are you when I saw Gordon walk in I was very scared um because I knew that he was you know trying to check into the hotel are you
Running this place by yourself yes today I am today you are does anyone work in reception me yeah you ready yes so you’re the server and you’re on the front desk yes my name is Mandy Mandy Gordon nice to see you to see you’re busy yes very busy indeed you’ve got
Diners look after maybe somebody else should check me in okay why do not feel like a proper GM here hi Mandy hey come down and help please I feel like somebody that’s here to kind of cover the extra hours however I do still get to listen listen to the
Complaints I don’t if you know Mandy but there’s a bulb missing there probably um um Jim likes to take bulbs out of things so people can’t turn lights on so Jim likes to take bulbs yes Jim likes to take bulbs so take the bulb out place a mad
House oh hello hi finally finally and first name is Vanda Vander pleas to meet you likewise Gordon good to see you I’m Reena Reena nice to see you nice to meet you sisters yes and owners yes if you don’t want me ask it I mean you look
Very young to be running a hotel how old are you I’m 27 wow baby I’m 32 wow babies um and you both run it together yes so Mandy multitask she does the she restur she’s um actually the general manager wow general manager head waitress and she looks like a buser I’m
Not happy with her work it’s really difficult to find people who are motivated to work and who want to live to live up to our standards what room are we in you are in our best room The Melody of Love do you hear people shagging in the next door no you must
Hear something wow holy mackerel is that mold in there I I wouldn’t be surprised if it were mold where’s the uh wardrobe so I can hang my jacket the Wardrobe um right over right there kind of behind the microwave and moldy refrigerator Jesus I’m feeling really nervous right now I know that
Room was really cluttered but I didn’t realize it was that bad well at least we have a light bulb there’s a man that goes around nicking light bulbs out of the lamps Mandy said that he doesn’t want them turned on some guy called Jim Our Father takes light bulbs out of the
L he’s your father yeah mom works in the business as well our mom mom is kind of goes around and um helps clean up after people’s mess are they owners as well they’re investors they’re investors they’re investors so your parents bought you this place yes the moment we saw
This place I knew I had to have it so I I found every single way possible to convince my daddy no matter what I had to do I just had have it I personally think they could have gotten it for cheaper and they probably should have uh
What do you two do all day if Mom and Dad are hands on so what’s your role I do the bookkeeping I do the front desk in the evening there was one day Gordon I had to man the dining room and the front desk oh that was big sis I don’t
Know where you were I think you’re were in Minneapolis or something Minneapolis what were you doing back there when you just bought a hotel I actually needed some time to be alone and figure things felt so you take 2 weeks away then what happened she wasn’t gone for 2 weeks she
Was gone for 3 months 3 months she’s gone for three months after been open for 6 weeks I’ve heard your role what do you do I’m seriously still confused what my role is here I feel like I don’t you own the place you don’t know what your role
Is I feel like a bunch of gas bubbles are just flying all over molecules and atoms just everywhere right now did you stay here before you bought it I stayed here um how many times uh once once you stayed one [Â __Â ] night overnight did
Did you stay in here no not here in the other room down the hall show me please this is actually my favorite Room okay and this is it so we stayed in this room so you stayed in this room this is even worse than my room P stains all over the disgusting wallpaper holes in the wall here why is this hotel in such a state we have a lot of problems with the
Stuff it it’s so hard Gordon to just repeat myself what are the problems rudess unprofessionalism there is a chronic disease here of complaining and bitching so we got a big problem with the stuff yes we do you’re welcome for the jobs you’re welcome for the tips you’re welcome you’re
Welcome I’m in Pipestone Minnesota in a place run by two spoiled sisters whose Daddy bought them a hotel is that mold in there I wouldn’t be surprised they tell me the star are the biggest problem here it it’s so hard Gordon to just repeat myself but I’m not so sure she
Wasn’t gone for 2 weeks she was gone for 3 months hopefully some lunch will brighten up my disappointing day hello how are you I’m good how are you nice to meet you nice to meet you I’m jasine jlyn nice to see you toet how long you
Been here my D I have been been here for 2 years 2 years in June yeah prob be 2 years I’m sorry 2 years yeah and is your father going to buy you a hotel never going to happen even if I was like please I want it just cuz I’m bored not
Going to happen right what would you recommend do you want to start with an appetizer maybe yeah what’s the soup of the day broccoli cauliflower yeah I’ll try one of those okay uh Entre um let’s go for the fish the Walley strip okay um man it’s a huge menu how how many’s in
The kitchen uh two two Two Chefs mhm how’ you get this food fresh with only two chefs in the kitchen and a menu with literally 3540 dishes on there you don’t does it need rice our menu here is huge I wish we could use better ingredients here in v and Areno they
Don’t want to Spend I would not spend my money here at the restaurant no I think the food sucks how are you Mandy hi you’re busy you’re always running around yeah amazing um how long have you been general manager um 2 years two years no disrespect you don’t look like a general manager right
I’m not that anymore oh yeah [Â __Â ] seriously seriously did you have a falling out with them because no everybody’s incompetent apparently really I’m sick of not really being the general manager um I kind of feel like I’m being pulled in all different directions I don’t really have a say in
Anything how would you describe the own is Vanda is borderline sociopath um the other one I don’t know I can’t describe it’s just never here so wow I appreciate your honesty thank you wow Mandy seems pissed I suppose if I was working as hard as she is and the owner sought the
Staff with a problem I’d be pissed too thank you this is a broccol cauliflower right get you new drink thank you thank you EXC it smells B just [Â __Â ] bur so sorry taste it just a small bit look mm it is absolutely [Â __Â ] disgusting does jef not care no no I don’t think the cooks care anymore but I feel like a lot of us have gotten to that point okay Wy fish strip which isn’t a
Strip it’s like a ball honestly how hot is that thing I’ve never had it cuz I don’t like it is it fresh or frozen frozen but it looks like craps why would need Jesus Christ that’s what it takes uh yeah that is disgusting man I mean what’s going with this place
What’s everything who’s the most assertive out the sisters fanda cuz reena’s not here no how committed are they to running the business don’t care I think they look at it as like well I own it so we can do whatever we want sleep till 3:00 in the afternoon keep
The bar open till 5: in the morning I mean how do you respect somebody who does that oh no no no no no no can you get me the owners and the chefs yeah thank you D you’re welcome the food here is horrific it’s as if the chef is
Cooking in her sleep Gordon wants to talk to you guys now you don’t need me here to tell you the soup is that disgusting that even before anybody tasting it it smells burnt this is why we make our own food I don’t eat here anymore unbelievable right now I’ve got no idea
Is going on here have you given up young lady do you hate food what’s going on I used to love my job and now I hate it I can see what’s not working for you the owners I’m not going to tolerate disrespect you know we’re not getting
Paid we’re not paying ourselves we can’t as owners complain about not being paid you [Â __Â ] own the place they don’t have ownership of this historic building I there daddy’s not paying for everything can I tell you something Gordon Jen has called herself the best cook in town she has stop picking on her
You have turned every [Â __Â ] member of Staff against you I used to be really chirpy and happy and I I can’t even smile anymore it’s not about you yeah and I can’t even I can’t even motivate myself to do my projects anymore again just listen to
Both of of you kill me kill me kill me you’re only as good as a team underneath you whether you’re here 3 months a [Â __Â ] year or 3 hours a day it doesn’t matter yeah yeah grow up people have heard that I’m in Pipestone Minnesota’s Calumet in wonder
If you have any openings uh yes and the hotel is starting to fill up with guests look at the hole on the door I feel sorry for all of them the sheets are kind of f beir the W is serous well the first time my pasta was burnt I
Purposely got the same thing to see if it was any better and it’s it’s not very sorry about the weight where am I oh my God ah sorry Jesus you want you like some help nope I got it thank you how many Tes you got
Left to serve at least 2 three four five yet five the size of the menu two Cooks behind the line I mean ridiculous I I don’t get it I mean I don’t know how any standard could be kept don’t get it with the place this busy it should be all
Hands on deck but it’s not uh where’s I think she’s in the office no she’s not there okay now place is massive I want to volunteer I want to help people I want to just do good things are you up here you okay yeah hi can I come in yeah
Wow is this your bedroom hi this is my mom yena’s mom great to meet you pleas to miss you what’s name is R RA are you okay I’m okay but do you look like you’ve been crying for the last hour I just didn’t feel like being around people right now I guess Rita
Does she always run away when things get hot yeah what’s become very obvious is the lack of commitment I feel like we should have purchased a duplex or something like that it’s a bit late to think that now I just can’t seem to get up I know and do
What I have to do are you capable of holding the rains here I want to start taking control but I need room to grow I need base for me to take charge you need to get a grip how about getting changed and coming downstairs and just facing the
Music I can do that thank you thank you while rain has been upstairs crying about nothing her guests downstairs have every reason to be upset how was your chicken it was really dry it’s kind of honestly one of the driest chicken burgers I’ve ever had she can bring the
Check I’ll will be happy this place is a train wreck and the coffee’s complimentary so oh that’s wonderful and they will bring you up a pot to your room thank you very much you’re welcome Vander might not treat her like a general manager but Mandy sure works
Like one we just have a little word down the end of the dining room together 2 minutes I want to tell Gordon if things don’t change nobody’s going to be here the [Â __Â ] will close you strike me as the owner because you are so busy every time
I see you you’re running in the b in the lounge in reception I hate un happy customers I hate I hate that I can see how much it meets you the two owners do they know that you can run this place no we are all incompetent to them wow what
Frustrates you most other two sisters um vanda’s a micromanager she’s very um cynical she doesn’t even get up off her ass and help if it’s busy she doesn’t care well this is what makes my house payment I do and Reena is a pansy I can’t stand that what is Reena good at
Doing cry no are they qualified to run this business no they should go out and work in the real world first and the rest of the staff your team that work under you m there is so much bitterness towards the owners has this been building up people are about to explode the biggest
Problem at the hotel is the ownership who we’re supposed to respect ultimately doesn’t respect us and I think that makes people um really not want to be a part of this team the only Shining Light in this building right now is you because if you weren’t here they would be
[Â __Â ] thank you all right thank you folks thank you good night I think Vander and Reena have a clue about how much they’ve really upset their staff with their absences and their high-handed behavior I need to get the staff and the owners in one room and
Try to get them to communicate okay when was the last time all of you had a meeting when we first purchased this place so 9 months ago mhm we’re just so burnt out Gordon so are we first of all you guys I think you guys need to understand that we live
Like among in four corner walls and we have no Escape we have we’re living here nobody made you stay live here you know what I think I think we know what the problem is we stepped in their territory and they cannot let go of their ego here’s the problem if you all [Â __Â ]
Got to work I wouldn’t be so [Â __Â ] mad all the time I know one thing that I come to work and I do my job where the [Â __Â ] are you Mandy what kind of effect does that have on the team when you can’t get a word from your owners it’s
Really annoying it’s um it’s passive aggressive behavior um it makes people just very un you know they don’t want to talk to you then fine you don’t want to talk to us we don’t want to talk to you there’s attitude when we do there’s attitude of all that [Â __Â ] starts with
You two then see that’s fine no emotion I’m just I want people who are committed committed [Â __Â ] you I’ve been here for 3 and 1/2 years I’ve done everything from Bart time to [Â __Â ] Pub to housekeeping to front desk to serving we want to know that you’re going to be here that’s the
Thing [Â __Â ] off I’m [Â __Â ] done I’m [Â __Â ] done [Â __Â ] off committed you stupid [Â __Â ] you just got here I work 65 [Â __Â ] hours a week sometimes 70 and I have two [Â __Â ] kids I’m a single [Â __Â ] mom it feels like I’m in a woman’s [Â __Â ] prison I’m leaving I’m
Done I’m trying to save pip Stones Minnesota’s Kum met in but Mandy the general manager of 3 years the only Shining Light in this building right now is you [Â __Â ] off has just quit I’m [Â __Â ] done [Â __Â ] off committed you stupid [Â __Â ] you just got Here I know a lot of people feel that if Mandy’s gone I’m gone I’m gone I’m gone I’m gone I mean this is getting real ugly our general manager has just walked out you know the funny thing is did no no no no listen it’s not funny that girl
Dedicated her life to keeping you in a hotel have you ever employed one single member of Staff she even worked a day in her life how could you say that say that you don’t know me at all you don’t if you were here for 2 seconds you know
I’ve been running my ass off you guys don’t see me do these things I do them but you guys don’t see it you don’t know the life behind all you have no clue for [Â __Â ] sake one of you step up if you were my daughters I’d kick you out
You can laugh all you [Â __Â ] want I’m not your father but what I do know is you don’t [Â __Â ] deserve this thank you for the first meeting in 9 months I thought Gordon was going to be nice to me that was extraordinary the only person I actually cared about this place
Mandy the general manager has gone those daughters are absolutely screwed I had a dreadful sleep I need to get some exercise to burn off some of the tension from all that screaming last night hi good morning D Hi how are you I’m R how are you I’m good quite was a rough night that one I want to go to the
Gym and do some workout and swim um what what floor is it on it’s not we don’t have one in the building there’s one right over there yeah over where right over here like down this street it’s like a recck center so I have to go out the
Hotel [Â __Â ] this no chance this is ridiculous not that a hotel this size with no gym on site is just another example of Vander and Reena forgetting who’s most important around here hey good morning good morning that’s a little catchup hopefully today I can finally get through to them good
Morning these are some of your guests all I’d like to hear is just nothing but the plain truth and give these owners an insight to what you’re paying for so let’s start with you um I’ll tell you the uh room was very disappointing we look for historic buildings when we go
Places and and this was just a shame it was like it was neglected it was run down to the ground before we purchased this place and for 10 years stop blaming people Madam please can you give us an Insight your experience well when we came in we actually came in the back way
This dark hallway where a dungeon there’s yeah dungeon yeah I entered that way I mean it was like coming through an entrance to a prison yeah mam please I have severe asthma and allergies dusting the top of the doorways and just caked in white dust
And oh my God it went beyond a comfort issue this went to a health hazard issue I was literally worried about my fiance’s safety the last thing this place needs is some kind of you know wrongful death liability oh gosh would any of you come back to stay here absolutely
Not not one of you thank you thank you guys take care thank you I’m so sorry the complaints from guests are obvious things that a hotel owner should be taken care of but these girls have got a clue or a general manager do you honestly think that you are capable of
Running this hotel when I want something bad enough and when I have my mind up to it I always I always accomplish at 32 years of age tell me one thing that you’ve accomplished in your life on your Right I worked when I was 14 at a fast food place are you serious you want me to get impressed with that no I but I’m just saying Vanda do you honestly think that you and your big sister are capable of running this hotel I want to say yes but I
Just my head says no I feel like a knife has just been running to my heart but I can run this place by myself you have to be honest with yourself I think we can make it with the positive reinforcement that I use I would ship myself asking you to run my
Dog up the hill let alone a hotel Pipestone Minnesota’s [Â __Â ] Inn is in a dreadful State the food is awful it is absolutely [Â __Â ] disgusting and the rooms are just as bad oh that’s moldy oh man and the owners are totally useless I would ship myself asking you to run my
Dog up the hill let alone a hotel there’s only one person that can help me save this place unless I can convince Mandy to come back and take on the role as a general manager then quite frankly Reena and Vanda are screwed and I will tell them to close the hotel Tonight hi dny you we got two minutes you had every right to walk out how you feeling bitter but I’m okay too short yeah watching the way you work and the way you feel for the place and how much energy you put in to that hotel uh you are a bloody good general
Manager thank you you know your job thank you if you were given the absolute control of that place to run it would you come back that’s tough I just I don’t like them I know and after everything that’s been said I don’t I mean I I don’t know I just I don’t
Know if I was Mandy I don’t know what I’d do either take care and please think about it I really don’t know what’s going to happen at this hotel AR reeno and capable of change do they have it in them to shoulder the responsibility of
This hotel I need to have a proper chat with their mom yep hello hi it smells incredible up here come morning what are you cooking I am cooking green curry it smells incredible and whose uh whose recipes are these oh I just make up do you mind I little
Taste yeah sure a little bit spicy maybe a that’s perfect that is absolutely perfect my God M wow that is delicious that’s the tastiest food thank you I have eaten since I’ve been here thank you um amazing you’re are very very good cook how many times a week do you cook for
Your daughters seven days a week those babies need to grow up yeah I know that I I spyed him when was the last time you had a break oh not really not at all sometime I get frustrated I tell them you need to do the work by yourself Reena and Vander treat their
Mother as their personal chef so she’s stuck at the hotel working 7 days a week it’s time the girls grew up I wanted to talk to all four of you to shed some light if you want to teach your daughters responsibility like I have to as a father with three daughters I buy
Them a [Â __Â ] lfish not a hotel Jim do you want to be here I wouldn’t want to stay here on a permanent bces Rita no no and do you want to be here no I don’t Reena I’m not happy here I’m not I’ll be honest that’s not what I’m ask done I’m
Asking you do you want to be here no I don’t think you do either you need to go back to Minneapolis you need to get into the city that’s what you need to do thank you that’s what I Want I I so thank you I’m sorry this is something I’ve been afraid to say each one of you are actually trapped inside this hotel what do we do I would like you to decide as a family do you want a proper general manager to run the
Hotel for you or do you want to sell it or shut it down decision is yours coming up the family has come to a decision about whether to close the doors of this history historic Calumet in I’m very sorry the owners of Pipestone Minnesota’s historic Calumet in have
Made a decision about whether to shut the hotel down sell it or get a proper general manager to run it for them I have no idea what’s going to happen I’m nervous I’m very sorry for the way that you guys have been treated and we have
Made a a decision here that will will turn this place around and um that means us stepping out of the picture tomorrow there is going to be a new general manager here somebody actually in charge someone with the authority from the owners to run this place on their
Behalf stay there help me get them for you please ladies and gentlemen let me introduce you to the [Â __Â ] new general manager good to see you hello to your team after talking with Gordon I realized everybody that works there is like my second family I care too much
About the Cal youat to allow the doors to be closed I’m pleased you’re back you are an asset to this hotel these two young girls are leaving this hotel this is exactly what I’ve wanted all along I’ve always wanted a true general manager to run the place and I would
Come here on the weekends to help out with the decorations they know that it’s not healthy they know they can’t continue oh I’m beyond ready to give Mandy you know full Reign and full control as general manager I have full faith in her she’s a very powerful very
Competent very strong lady tomorrow we are relaunching this hotel Under New Management and there are going to be a lot of changes I want all of you to get out of here and get some rest cuz tomorrow is one hell of a day yeah thank you today everyone wins as the family is
Free to leave pipes own the staff get a proper leader and Mandy gets the freedom to be in charge and overnight the interior of this historic building has got what it has long deserved to a wonderful transformation good morning hi welcome to the new Kum met in this is
Incredibly historic and a very special hotel but now it’s somewhere where guest are going to be incredibly well looked after come with me let’s go on ladies oh my God Holy oh my God I take it you like it I love it g is that disgusting wallpaper now we have a stunning bright colorful paint of Kelly Green new mattress new box frame new linen uh new cushions and a bed absolutely disappearing notice how bright it is let’s try and keep the
Bulbs in the fixtures gym especially in that rear entrance tunnel gun is that Dreadful rail in the corner we replace that with a wonderful tall wardrobe how nice is that oh yeah beforehand the jacuzzi looks awkward now we framed the bathtub with these beautiful custom drapes so you can
Highlight the fact that it’s a stun in jacuzzi but we’ve given it his own space I’m blown away I mean you know guests are actually going to be happy to spend their honeymoons here and we’re going to be proud to actually show this room this
One is really special I mean yeah it’s a a new addition please welcome to my favorite room jump in there let’s [Applause] go gone is the bedroom you now have a fabulous Unique Fitness Center where yes like myself do not have to walk 100 m this room is actually what
Everybody needs in here when people are stressed out when they want to kill each other they can just go in there and just relax come and take a seat please I’ve got something that is really going to put this hotel on the map the food before lack the heart you would get from
Home cooking turns out the answer was right under her noses Rita we’ve adapted your cooking style Rita’s tie specials wow Rita when I tasted your your food UPS the head my darling I was blown away oh yeah now the legacy is going to continue a stunning beef saté and then a
Delicious green chicken curry and a phenomenal Pat thae thank you ladies come on dig in dig take it take it this is real M re what do you think we’re time excellent yeah yep I am very excited to see my Thai food on the menu it tastes very good yes thank you [Applause]
Okay are we ready ready all good ready go yeah with a rejuvenated energy the staff are ready for the first night of the calumet’s new life wow welcome to the Calumet in my name is Mandy general manager how we doing tonight doing very all right we have a new
Menu please 5 ticket Jen good luck thank you you can do this oh this is a whole new level of Thai food it’s fresh really excited about that something I I’ve always wanted to do and for the first time parents Jim and Rita are enjoying their investment instead of having to
Work at it much better huh j,% better keep up the good work yeah I will when Mandy agreed to return it was on the condition that Reena and Vander would be out of the picture unfortunately these sisters can’t stop interfering are we good excellent and were you still working on that or would
You like me to take okay all right enjoy how you doing tonight do you have a wine list I can go grab you one oh my gosh I had they remade our wine list I had no idea the hotel can’t afford to lose Mandy again with so much
At stake I’ve got to step in what are you doing I am meeting and greeting the guests what are you doing hi I’m helping out helping out let me just tell you something you swalling around looking like you’re here to take the cream because you want to meet and greet the
Guest you’ve actually done [Â __Â ] all tonight what am I supposed to do get back upstairs and pack now The Kellum relaunch is going well and the team are handling more guests than the hotel has seen in years two rev and a spare I got it the guests are loving the new runes upstairs definitely like the color the green really makes it bright it’s a nice mix of old and new
Yeah hey yep come back here and I’m really pleased to see Mandy stepping up and taking control of a team as the general manager I have to communicate with the kitchen a little bit better there’s Just One Last Detail to address Reena and Vanda need to hit the
Road hello Vanda are you finished packing yet the tax’s on its way I’m going okay ladies Taxi’s here all listen safe travels good luck okay thank you little present for you to teach you responsibility back in Minneapolis please oh dear Lord thank you now look after them once You’ got
The hanger looking after those and we can step up to a cat once the cat’s fine then we go up to a dog look out those fish good night I’m going to go off and pursue my dreams um I’m going to travel and continue onwards into my 30s a happy person not
Miserable the Goldfish don’t drop it will not drop the Goldfish I’m going back to Minneapolis but I’m really excited to feel free to let out my creativ and show the world what I’m capable of look one is bigger one is smaller the bigger one can be Reena the little one can be
Panda what a week when I first arrived there were two small brats that were playing at running a hotel the change has been extraordinary the key to the turnaround was in Mandy coming back and standing strong as a proper general managers weak this time it’s a proper goodbye
And I cannot wait to come back and see you awesome I believe in you you already have made a big difference good luck with it thank thank you well done thank you so much good night Daddy I feel like a whole new person I am ready to just go
Full boore with this thank you so much Gordon for giving me my job back and for believing in me I do hope those goldfish survive it’s 50/50 that