that was a good one admit it
Season 1, Episode 5
Gordon Ramsay checks in to the River Rock Inn in Milford, Pennsylvania. Owner Ken Pisciotta is in over his head and drowning in debt and unable to get any guests to stay in his neglected establishment.
Season 2, Episode 3
Gordon visits Applegate, Oregon, to try to rescue the Applegate River Lodge, which is around a million dollars in debt. Gordon questions Applegate owner Richard Davis’s interest in smoking cannabis.
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if thats an INN, i want OUTT | Hotel Hell | Gordon Ramsay
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tonight on Hotel Hell I head to a
Pennsylvania in why is the reception who
delusional owner I want what I want I
know what I want has completely
neglected it oh look all those bugs
cockroach to welcome me on the toilet
having a number two way I’m just like I
can’t believe it and what I discover
will make you sick to your stomach
unfuckingbelievable has this thing ever
been washed I don’t even like to think
of what I’m looking at this is truly
disgusting that’s not an in it’s a
[ __ ]
disaster
[Music]
two years ago chef and restaurant Ken
PES had a dream he bought the river rock
in in Milford Pennsylvania a Charming
Town nestled in the stunning Pocono
Mountains just 2 hours drive from
Manhattan it was a golden opportunity
the light sh of bomans had come this
way but soon after he got the keys the
dream turned into a nightmare I was
expecting to reach a certain number on
room sales and I didn’t hit one tenth of
that I don’t think Kenny has an idea how
to run an inn and the few guests that do
come are far from impressed there’s
nothing in the bathroom no shampoo no
conditioner soap nothing we have to go
out and buy some if I came in I would
probably check right back out it was
like old it’s trying to be cozy but it’s
not it’s hideous if I wanted to stay at
my grams I could pack a bag and go stay
at my grams I’m not going to a B&B for
that if you buy an inn you got to step
up and be an in keeper we need to fill
these rooms we really do FY financial
disaster Ken was forced to move out of
his house and into the Inn I said Ken
you’re making the biggest mistake and he
moved in and he turned get a miserable
man Ken is now 48 Single Living in his
crumbling in and hundreds of thousands
of dollars in debt the more the hotel
fails
$2,868 and taxes that are still go the
more controlling Ken
becomes he just takes everything out on
us to make our lives feel miserable just
like his you don’t feel very good about
yourself as an employee kind of chips
away at your sense of self I I don’t
know what’s going on I I told you I’d
buy a little time so I’s down here
everybody’s walking on eggshells
everybody’s afraid to do their job they
don’t want to get yelled at clip come
here [ __ ] yourself everybody threatens
to quit it’s a daily event yeah things
don’t get better here I’m definitely
leaving you know what you really need to
grow up and at your age you’re a
48-year-old man just get the [ __ ] out of
my face the progression of events has
just turned it all into a hot mess and
it doesn’t matter what we do it’s just a
hot flipping
[Music]
mess River Rock in an American Beast way
wow all right where’s the
[Music]
reception right anyone
in it’s like a hallway not a checking
desk unless she’s behind there hello
hello somebody’s ashes are down there
bloody
hell just my granddad’s house
hello where’s the reception uh this is
it basically the reception should be out
in a minute if you like I’ll re it for
you thank you very much well hello nice
to see you it’s nice to see you I’m
Karen loan it’s a pleasure to meet you
I’m a little bit nervous then you know
you were nervous yeah honestly because I
just like standing here on my own oh
well I’m sorry I apologize for that um
it’s confusing where’s the reception
desk it’s right here this is the
reception desk can I just quickly show
you something
yes I know I don’t mind getting stuck in
well oh dear oh dear that is pretty bad
yeah that’s not very pleasant that’s not
at all
Pleasant uh so would you like to go to
your room uh yeah follow me this way
okay how old is this place this hotel
was built around 1880s I take it was
decorated in 1880 as well it kind of
looks that way for the first time and
the last time it’s been a while for the
rooms there is a closet over over here
are they special hangers just for me oh
y wow wow I think the coat will
stay what is
that extra extra carpeting we just got
new carpeting here okay so it’s uh save
for repairs I’ve never had free carpet
in my ward before okay just check my
view look at those bugs and the blue
bottle is stain for the
week there’s like a little Forest of
them down here we give these to your
cleaner
sorry it’s like an insect
fun truthfully in the fall there was
like a ladybug problem you bring an an
in guest and oh my gosh there’d be like
you know 50 bugs in the room and so Ken
and I would take care of that to get rid
of the ladybugs for the people to stay
um now they’ve died and look at this
here I think that’s a cockroach to
welcome me on the toilet having a number
two I’m just like I can’t believe it
look at that never had a cockroach
committee welcome me on the John let’s
get out of here well what else is on
this floor well this is the owner’s
quarters and all these bits of furniture
here do people literally sit that seems
to work well to for Internet service out
here okay so this is the Wi-Fi chair yes
it really is I’m going to bear that in
mind if I need to check my
emails it’s very sketchy at best okay
far worse than I thought through
Gordon’s eyes I was like wo it’s totally
neglected now I will uh I’ll unpack and
get ready for dinner
[Music]
okay welcome to Milford it’s a joke had
it go it was horrible the place is
filthy
filthy my first impressions of the Y
have been Dreadful at least I can take
my mind off things with some TV nothing
look at that I knew those shitty hangers
would come in useful for something [ __ ]
come on can’t believe I’m going to miss
The Simpsons come on
damnn this is embarrassing $110 for this
[ __ ] hole just the general hygiene
cleanliness is just
shocking the Wardrobe is full of crap
and there’s no excuse for dead insects
and filth everywhere it’s like they’ve
given up and no one knows there’s a
hotel here because it’s just not
fit to rent these rooms out for the
public I mean look at it if this this is
what the bedrooms are like God knows
what dinner’s going to be
like so far at Milford Pennsylvania’s
River Rock in I’ve discovered outdated
Decor bugs Galore look at that I’ve
never had a cockroach committee welcome
me on the John and a TV that last worked
in
1982 I’ve heard that the owner is a chef
so maybe the restaurant will be the
river Rock’s Saving Grace
okay
good to see you meet you and it’s Ken
isn’t it yes sir is this American
beastro outside yes is it a classic
beastro is it yes everything made from
scratch that’s nice you’re a chef by
trade yes I am are you not in the
Kitchen Tonight uh no I’m not working
online so you’ve retired from cooking
somewhat running the past maybe or I’m
running the other side I’m just watching
all the food and letting and sending
everything out it’s hard to run this
whole place by yourself I have so many
years of experience I thought that when
he hired me he’d be able to let go a
little bit in now way that I could get
this job done but he just can’t seem to
let go um and how would you rate the
food 1 to 10 seven or eight and if I
asked you to rate your runs out of 10
what would you give them four or five
I’m now [ __ ] myself about dinner
let’s hope that the food is better than
the rooms
sure the concept of an American beastro
serving fresh local food in a country in
makes perfect sense but I can’t make any
sense of this menu oh um so I’m getting
a little bit confused cuz we’ve gone
Mexican on the quader we’ve jumped down
to to Thailand and then we G Italian for
the
calamari what what American Beast yes
yeah wow um what would you recommend on
the menu we do a house smoke trout I
believe that it’s a golden trout from uh
Northern California comes in Frozen
you’re recommending that I eat frozen
trout from Northern California you know
Chef it it it it’s it’s been only Frozen
Once your head is sweating it’s a little
high in here sir you’re dripping it’s me
I’m sorry I feel like I a leak in my
[ __ ] B your bold head
who puts these ideas together that would
be Kenny
show okay um so give me a taand players
yes sir yeah uh entree dying to see
that I’m traveling around the globe in
Milford enjoy I’m appalled I was
promised an American beastro instead I
get a sampling from around the world I
was expecting fresh food but I get
recommended frozen fish what’s going on
here your Tai sampler
Chef are they made in house no they are
not no thank you James
[Music]
it’s wow it’s just Frozen crap reheated
and how can you make slice of chicken
look so Bland I wouldn’t give that tie
experience to my [ __ ]
dog L6 is on the fire too James I’m
struggling yes sir where’s the chef from
is he a local boy yes he is I think left
to his own devices he do very well he’s
very limited on what he can use for
ingredient wise
because he doesn’t do the shopping who
does the shopping now Kenny does the
shopping so he’s almost like cut the
balls of the chef off yes sir M6 M14
menu at the river rock is pretty much
outdated uh it’s Kenny’s menu it’s been
here for years I don’t agree with the
menu but it’s he’s my boss he pays my my
salary and still going to get to that
point where you’re just kind of burnt
[Music]
out hi Gordon hry how are you tough on
this one what did you do here I bartend
and I help manage Ken’s the chef and the
chef that’s cooking is not allowed to
cook his own dis is yeah it’s almost
like he’s sort of cut his balls off well
it’s kind of what he does with all of us
oh really he defl you strips your
confidence won’t let you make any
decisions executive or otherwise that’s
crazy and it’s it’s a lot of
micromanagement why’ you stay here and
I’m a loyal dog unfortunately I’d bend
over backwards for him but I’m that
Bone’s wearing
thino Chef Ramsey that might be the
golden
ticket
thank you thank you Jesus Christ Al
Mighty it’s like someone’s just dropped
a [ __ ] T-Rex foot on my
plate holy that’s the valano chef
honestly in fact that might be a small
valdano Chef oh that’s a small one yes
sir I mean it’s like a meal for eight
that valdano can feed an Ethiopian
family of 40 you know what I mean
horrific this is not what I would expect
in a country in it’s worse than a nasty
Roadside Diner I feel like I’m eating a
[ __ ] flip-flop with
mayonnaise Ken the owner looks like a
zombie sleep walking towards disaster
it’s time to get everyone together and
see if I can wake Ken up how much money
are you losing per month right now about
5 to 7,000 a month and that’s on the
decline correct if those rooms aren’t
that busy why are they so disgustingly
dirty
they they they’re dirty because I didn’t
check them it’s almost like we’re
robbing
customers when I arrived you gave your
food seven or eight out of 10 yes but
the food was
Dreadful Seth how long have you been
cooking almost 18 years as a chef 18
years in the business are you proud of
what you
serve personally I don’t it’s Kenny’s
menu it’s on the menu so I want what I
want I know what I want you can’t hold
people’s hands in this business if you
don’t fix this in they’ve all lost their
job I honestly think that Kenny needs
somebody to open his eyes so that he can
see that everybody that works for him is
capable and we’re dependable and we’re
here to help him increase his business
and make it successful and nobody sced
hurt him I’m here to
help it’s impossible cuz you are not
helping
yourself and it’s not as if you’re the
captain of the Titanic you’re the
[ __ ]
iceberg yet you haven’t stared at
yourself long enough in the mirror and
actually understood where the issues are
you’re looking at
them good
night [ __ ]
me a
Jesus I’ve had about all I can take for
one
day it’s time to get to bed but based on
how nected these rooms are I need to
know exactly what I’m sleeping on my
black light will reveal any bodily
fluids pre previous guest have left
behind St off on the
bed oh Jesus Christ that has got to be
Seaman this is Hotel
[Music]
Hell before my first night sleeping at
the river rock in in Milford
Pennsylvania I decided to check it out
with my black light to make sure there
was nothing I wasn’t
seeing and I was appalled to discover a
vast spread of bodily fluid stains has
this thing ever been washed people will
pay to sleep in this bed
unfuckingbelievable there is no way I’m
sleeping on these sheets tonight luckily
I came
[Music]
prepared oh [ __ ] I forgot to turn off
the
[Music]
lights oh man that was
rough hopefully a sh will wash away the
of those awful
stains [ __ ] look at this
thing [ __ ] me it’s like being in Danny
DeVito’s house a
shower come
on I feel dirtier now than I did before
I got in here
[ __ ]
free I don’t think the staff or the
owner have any idea how revolting it is
to be a guest here I want you to come
upstairs with me I want to show you
something place all of you time for a
wakeup
call good morning good morning these are
the guests that have been staying in the
hotel now you’ve all experienced over
the last 24 hours a sleepover and what
I’m here to do is to help fix this place
I can’t do it without your
feedback my biggest complaint was this
morning when I took a shower um I had
water up my ankles before I got out my
shower head I probably showered from
here down cuz the shower head hit me
about here there was like bugs on the
floor and then I was sitting on the bed
and then I saw a bug on the door too I
have back problems and this morning it
was really hard to get out of bed um
just cuz you could feel the
Springs the big question for me is that
on the back of last night’s experience
who would stay here
again a little raise of
hands I probably wouldn’t come to stay
again really no
[Music]
one thank you very much indeed thank you
thank you I hope Ken is starting to see
how his lack of effort at the Inn is
driving guest away there’s one more
thing I want to show him if this doesn’t
wake him up nothing will I’m going to
show you something that is pretty
horrific come in uh just stand over
there please three
you
glasses
on brace yourself
[Music]
Karen oh my
goodness I’m disgusting it’s awful I
didn’t even like to think of what I’m
even looking at it’s like a [ __ ]
Galaxy this is foul absolutely foul I’m
CH shocked a little bit it’s disgusting
it’s truly disgusting the seeing this
makes me sick to my stomach oh dear I
don’t know what to say I mean I’m just
it is a horror
show it was horrifying I was thinking
how many times have this room even been
rented without being cleaned for all
that to be there Ken you’re running a
[ __ ] hotel not a brothel it is
[ __ ] disgusting start taking
responsibility I’ve discovered some
disgusting things that the river rock in
horrific food I give that to my [ __ ]
dog dead bugs it’s like an insect
funeral home and I’ve worked out what
the source of all the problems is it’s
Ken and it’s not as if you’re the
captain of the Titanic you’re the
[ __ ]
[Music]
Iceberg he’s in way over his head and
making everyone’s life miserable as a
result and his incompetence has let the
Inn fall into a shocking
State like [ __ ] Galaxy it’s awful I
don’t even like to think of what I’m
even looking at this is truly
disgusting it’s a true slap in the face
I apologize to everybody who slept there
before that I put you through that I
think it’s
horrible I hope Ken realizes now that
there’s more to running an inn than just
owning an
inn this place needs to change and
change
fast yes we need garbage bag at least
way to get stuff first up the Inn needs
to be cleaned so it’s a place fit for
paining guests to stay in I put the
whole team to work to clean the in from
top to
bottom and I’m going to address the
worst problem myself hello Madam Hi how
are you very well thank you is there any
chance I can put this through a
wash yes when do you need it by by
tonight that’s definely you mind but can
you do a sort of extra strong cleaning
product it’s pretty Rancid
okay so uh be careful we’ll be done
thank you byebye careful we don’t catch
[Music]
anything wow place is looking so fresh
while the staff finished cleaning the
Inn I want to have a snoop around the
kitchen and see if there’s any more
clues as to how Ken is running this
place notes everywhere who writes notes
like this
why do I have to ask weakly for the fish
to be eyes down do not take this sign
down do not take my pens by your own if
you use this drill replace it or I’ll
buy a new one with your
paycheck blood to Hell
Charming can definitely have issues
bloody H if you eat these cookies take
one to your next job
interview I mean my God I’m surprised
anyone still [ __ ] works here
this
guy is incredible that’s not
management this is insane I can’t
believe Ken is so passive aggressive
with his staff I need to talk to him and
find out what the hell is going on I
come across all these little notes about
don’t take this if you do take it to
your next interview you tell me what’s
going
on I I don’t like being taken advantage
of I have some hard times with things
that they
do but why aren’t you talking to them
why aren’t you leading them why aren’t
you motivating them why aren’t you
getting close to
them the secret of any good management
is about communication understanding and
putting yourself on their level maybe I
I look at it as they should be on my
level who you
kidding come with me I want to show you
something take a seat here Ken thinks
he’s managing his staff but I think he’s
bullying them he needs to see how he’s
making them feel I’ve set up a monit in
one of the bedrooms and I’m going to
force Ken to watch a staff meeting I
think this might bring about the change
this place desperately needs stay here
are we back in
[Music]
5 I came here to
help what I’m frustrated about is what
I’m discovering I snooped around the
kitchen I come across
this a cookie
jar if you eat these
cookies take one to your next job
interview we call those Kenny’s nasty
Gams I mean is this a joke this no
that’s real I put those notes up because
my staff needs reminders for me to tell
them to do the simplest task they can
come off as degrading but I don’t know
if they get the hint the any other way
what in the hell is going on look at
this one don’t take my pens buy your own
I think he hides behind he’s afraid of
com
it’s passive aggressive Seth how does
that make you feel he causes us all to
be discouraged in the job set we have
there’s so many people here that really
know their jobs well but we have become
discouraged and when people become
discouraged they don’t do the things
that are
[Music]
necessary there’s no gratitude like so
when you say to us why why are we like
this we’re just spiritless he’s really
just sucked the Soul at every one of
us he’s just a spirit sucker honestly
[Music]
I’ve locked Ken the owner of milford’s
river rock in into a bedroom where he
can watch a staff meeting on TV if you
eat these cookies take one to your next
job interview the staff have told me his
management style has destroyed their
morale is this a joke is this that’s him
every day there’s no gratitude like so
when you say to us why why are we like
this we’re just spiritless he’s really
just sucked the soul at every one of us
individually over the period and length
of time he’s just a spirit sucker
honestly amarie’s comments about me
brought tears to my eyes her especially
because she’s one of my closest friends
it did hurt me what do you want to see
change from him let the people his team
do the work that he’s hired us to do
this place can succeed providing that
you stay on track you’ve got to stand up
to him
let me go and get
him I hope that scene that finally got
through to Ken it’s time to reveal to
the staff that he was upstairs watching
every word wow of what my staff thinks
about me it’s
Awakening it it really saddens me
because I would do anything for them and
I feel that they don’t see
that I need to
change I uh
watched everything you
said and I
apologize I never wanted to suck the
life out of any of you and uh I think I
control this place but realize maybe I
don’t need to
control you have a good team here and if
we are going to move
forward you have to give them ownership
of their own areas and Seth yep you’ve
got to get that mojo back and I’m
falling back in love with what you’ve
employed to
do Karen you care and that’s what being
a good inkeeper that little Personal
Touch mhm you should have a a hold on
the inside of this business as sort of
filling the place like the in hotel
manager so I want you to have that level
of
[Music]
responsibility I think what I learned
the most was that I need to give people
the opportunity to run this place I
can’t micromanage like I always did I
really hope that he backs off and lets
us all do our jobs he just has to put
the faith in us and I know that our team
can accomplish
[Music]
anything I think Ken’s warming to the
idea of change but I don’t feel I’ve got
to the heart of why he looks like a man
under such extreme
pressure Kenny have you got two minutes
sure thing come in come on in there’s
got to be more to this than
money yesterday in many ways I started
to believe You’ you’d given up today we
turned the corner we’ got to stay on
that track I thought I I thought I could
control this place and it didn’t work
mhm it’s not working it seems like the
pressure you’re under it’s not just
Financial right in order to buy this
place I borrowed from my brother I said
I think I can really make this work and
and the price is Affordable would you
help me after we met with the owners he
went to the truck he says how much do
you want me to write the check out for
wow wow he’s my
idol and my mother too my mother it
wouldn’t happen without her help either
I said I could move to this Restaurant
to this place and the only way I could
do it is I need some money from you I
needed
$50,000 and she also said just take
it so both their houses are tied into
here
so if this place fails you have let them
down and
yourself this entire place wouldn’t be
here without my brother and my mother’s
help I want the business to succeed so
they don’t have to have a worry I don’t
want to ever let them down and you can’t
do it alone yeah I know do you have a
girlfriend in here or no no don’t take
this the wrong way but it needs a it
needs a woman’s touch yeah it needs
needs a bit of a feminine approach it
needs that kind of love no yes it’s been
kind of rough there’s been no lady in my
life because I haven’t been had a chance
to go out there and and even meet or
date women I just want to meet that
special person and just big deep breath
it’s the first time I smiled in a while
[Music]
good the river rock in has come a long
way from where we started the ones
filthy in is now clean and Ken the owner
has seen the error of his ways I
apologize I never wanted to suck the
life at any of you but before this place
is ready to welcome guests the staff
need to understand the true meaning of
hospitality this place is definitely on
the road to recovery but I think this
team needs some training so I’ve asked a
very special friend Ramesh sedani from
Caesar’s
Palace to can actually show them how
it’s done hi Gordon good to see you how
are you well on deep than how are you
I’m great please Legacy it’s so nice to
see you it’s great to see you so the
customer focus is critical isn’t it very
much and in your mind what are the
golden rules on in the first 60 seconds
you have to approach a guest with a big
smile on your face because that just
opens all kinds of doors find little
ways to to make a lasting impression on
that guest and let them know that their
comfort and their enjoyment is your
primary objective sounds simple but it’s
not that simple is it if you practice
all the basics the rest of it will just
fall into place it has to be natural
people know when you’re not being
sincere the good news is the team here
you know their heart is in the right
place but they are clearly lacking
training the owner doesn’t smile that
often so okay all right let me go get
the team okay thanks fores Kenny we got
someone very special I want to introduce
you to please come through I’d like to
introduce you to a very uh very dear
friend of mine please my name is R raes
very nice to meet you he’s from Cesar’s
Palace he’s flown in from Vegas I asked
raes to come and teach you how to greet
customers holy mael he’s the guy that
runs Caesar’s Palace coming to teach my
staff how lucky of a guy am I he’s here
to help you and to show you within 60
seconds of those guests arriving through
that door what we need to hit First
Impressions go wrong they never forget
it okay why don’t we have a look at what
they normally do stop straight away and
we restart okay
okay
stop as soon as you see a guest coming
through there you can come out here and
reach for the door open the door and
have a big smile on your face it look
like you just lost your
arm here we
go
bollocks okay put a lot more into it
okay it’s got to be good afternoon it’s
great to have you here welcome it was
kind of hard I’m going to work to get
better at greeting people good afternoon
nice to have you here here welcome to
the river rock in thank you very much
stop before he extends his hand out to
you you should have extended your hand
out to him I feel like I’m being yelled
at by a drill sergeant you’re out on the
stairs Karen your turn Karen you have an
incredible smile that was a little
nervous Gordon’s in the back and he’s
chanting you know you could do this you
could do this you know and give it a pet
talk here we
[Music]
go good afternoon I’m Karen Welcome To
The River Rock good afternoon my name is
James San Filippo I’m here to check in
welcome Mr San Filippo come right this
way
I see that you’ll be staying with us for
the next week yes ma’am possibly more of
of course that would be wonderful uh we
have you staying in our KingSize room
which is on the second floor absolutely
lovely room with a pretty view out the
front of the house so that’s a nice
place to bit
nice
finally amazing Karen is a superstar she
really is that was very well done Gordon
helped me realize that I have people
that I can rely on and instead of being
the Hands-On owner I should be more of
the overseeing owner which I really need
to be very well done very
[Music]
well now that rsh has taught the staff
how to make the right first impression
I’m going to try and help Ken boost his
self-esteem which will make him a much
better inkeeper Ken meet Barbie Barbie
meet Ken pleas nice to meet you nice to
meet you I’ve flown in Barbie hatch a
Hollywood stylist to give him a new look
this one’s a little bit too big for you
a different shirt maybe kind of while
Barbie gets to work on transforming Ken
I want to check out the in’s website and
see if that’s also in need of a makeover
okay this is supposed to be the Wi-Fi
chair and I can’t even get any
signal
[ __ ] [ __ ] one
bar there’s amazing competition in this
town so in order to stand out and sort
of be somewhat different you do need a
great
website my goodness the opening page of
the website looks as old and frumpy as
the interior of the bedrooms I mean so
dated it’s like it’s been put together
on a $20 budget shocking he obviously
doesn’t realize that 80% of hotel
bookings are done online today so if
you’ve got no decent website to follow
then you’re absolutely screwed uh come
back to me
signal let see it’s great it really
works you don’t have to put on a park
just thr around your neck you’re done
let’s do it thank you so much you’re so
welcome Ken take over is finished and
I’m going to take him out on the town
but first let’s see what his staff
think your new inke
keeper very very nice yeah yes very
handsome let’s
[Music]
go I’m taking Ken to a local bar I think
that meeting the right girl will give
him a great confidence boost the sort of
positive energy that will light up the
river rock and make Ken a pleasure to
deal with
what a lively little place take a
seat how Dapper does Kenny
look he does doesn’t he Thank you new
new new
design how could that man still be
single sing Kenny single oh we got to
find you a milk we do know
someone really do invite a dinner
tomorrow tomorrow at River Rock in yes
tomorrow night yes relaunching tomorrow
relaunching tomorrow
going to be awesome so can we have a
little toast to Kenny finding a
girlfriend girlfri to Kenny come on
girlfriend it was it was really great
Eagle boost I felt like the king boy he
really set me
up thank you very much if I fail now I’m
really a
loser big day tomorrow see in the
morning that’s what she is good night
thank you good
night honestly I’ve never seen a man
change so much um let’s just hope he’s
not late for breakfast in the morning
cheers to cheers to Sal
[Music]
ladies my design team worked through the
night to transform Milford
Pennsylvania’s River Rock in and now
it’s time to reveal the changes to Ken
and his team good morning good morning
how are we very good good Seth how you
feeling great great excellent all of you
this week have really put so much effort
into get this in back on track so I’m
greatly appreciative for your efforts
it’s only fitting okay that we start the
relaunch with a proper sign take a look
at
this it’s not the old sign from the old
restaurant it’s a beautiful sign River
Rock in and restaurant the best food and
lodging in the pols how cool is that
that’s very cool does it look nice
beautiful it’s wonderful thank you okay
ready to go inside yeah excited let’s go
come through are you ready it’s a
beautiful place to live and stay oh not
a place you got to come and
die first off we have a stunning color
on the walls gone is at hideous paper so
now it’s in keeping with a rustic charm
and all the bugs are gone too the
changes are just incredible I’m I’m a
bit overwhelmed by them I’m Blown Away
totally Blown Away we replaced that
dinosaur TV with a new flat screen guess
what it works okay replacing the
mattresses stunning linen oh my goodness
new table lamps and guess what gone
other spunk stains Karen the only Milky
Way from the skies above
yes Karen it’s what do you think I I
think it’s absolutely beautiful it’s
still a country end but it’s a country
end of the year
2012 let me show you the room next door
please this is
incredible this is just amazing Gordon
just did wonders here oh by the way what
I’ve updated your router okay so you can
have Wi-Fi in in the room inside the
room oh my God how cool is that amazing
hello I’m Blown Away you’re Blown Away
Blown Away
excellent oh wow please come in wow look
at this come in come in come in
holy when I first arrived the check-in
was so confusing now the guests come in
they sit down we offer them A coffee
glass of water and then we’ll go to
actually booking them in
[Laughter]
online how cool is that that is am now
how much do you spend on linen a month a
fortune a fortune underneath tablecloths
you had these stunning natural tables
which were just been hidden at a
ridiculous expense focus on the linen
upstairs in the room before Gordon was
here I just had a restaurant now I have
an inn I have a destination I can’t wait
I’m looking forward to the relaunch
tonight we’re going to have a lot of fun
you like this thank you yeah you like it
good
man with a new decco and R’s expert
training hello welcome to the river rock
I’m Karen along with a newly inspired
Ken nice to see you how you been enjoy
your dinner the river rock is in a much
better place time to go when I got here
Ken honestly that guy was a hopeless
inkeeper almost like someone had given
up but yeah we’ve turned him around it’s
almost like he’s sort of he’s got his
mojo back and now a river rock has every
chance of succeeding I tell you what
I’ve seen a lot of Skies but not quite a
Milky Way like that [ __ ] me as I prepare
to leave guests are arriving for the
relaunch and I noticed some familiar
faces from the bar last night and as
promised they’ve brought a friend how
are you my Dy nice to meet you she’s
going to meet
oh you’re the
D have a little peep have a little peep
have a little peep First Impressions he
looks cute looks
cute
nice I can feel a good night coming on
[Music]
Wow Joey I need three onion soups two
fish cakes and fish fingers with Ken
trusting his staff and not micromanaging
he’s able to spend more time on the
floor salute my friends leaving time to
charm the mils of Milford hello how’s
everyone to
welcome and this is hi nice to meet you
nice to meet you follow me voice is come
on wake
up I was excited to see them she was
very pretty I look forward to talking
with her here we go ladies thank you so
much salute my first impressions of Ken
he looks cute U very gentleman likee see
how the night goes salute ladies thank
you very
much
[Music]
the Inn is buzzing and Ken has invited
some very special guests to see the
place at its best and this is my brother
oh how are you sir likewise good to see
you too and my mother hello Madam how
are you how are you very well thank you
nice to meet you there’s no words to
express how proud I am of done it
upstairs the guests are loving the new
rooms and downstairs they’re loving the
fresh local menu that Chef Seth and I
put together really really
good
before I can leave there’s one last
thing I need to take care of can I have
your cell number please not for me for
Ken come on thank
you amazing listen thank you so much for
coming tonight I really
appreciate thank you Ken come here okay
now how you feeling I feel wonderful
honestly at the beginning of the week I
thought you were going to sort of almost
I suppose fall to the Wayside but you
bounce back and I’m grateful for that
thank you I’m grateful for you oh and
one more
thing
give sell number it’s for you can’t have
a better wingman than Gordon Ramsey holy
[ __ ] he gave me a number it’s in my
pocket no more sticky notes nothing let
them do it yeah
okay I love you this is the greatest
thank you so much Gordon made me realize
that I should be less of the Hands-On
owner who can’t see the forest Through
the Trees from here on I’m empower
emping my staff to make their own
decisions and I’m going to support them
no more micromanaging for
me what a week what a
Galaxy [ __ ] me tonight on Hotel Hell I’m
in Oregon trying to save a family run
hotel that’s way way out of control
holy the dad is a stoner hippie I’m not
a businessman why are you talking so
much [ __ ] I’m going to knock him on
his ass and the sons are at each other’s
throats grow up and turn into a real man
[ __ ] you my God and Mom is drowning in
debt you owe a million on it yes can I
fix a business where they spend more
time getting high SM than working it
definitely smells of a business that’s
run by
Stoners yeah I
[Music]
know
[Music]
the Applegate River Lodge is located in
beautiful Applegate Oregon The Lodges
nestled amongst gorgeous Rivers Lush
Vineyards and Bast some of the Northwest
most stunning views owners Joanna and
Richard Davis built the lodge 22 years
ago Richard actually designed the the
lodge and built it having that much
workload a stress is just unbearable
once this labor of love was completed
Richard decided it was time to take a
break and
relax for 20
years the couple got divorced so Richard
now lives on sight in a hut next to the
main Lodge my given name was Richard but
at this stage of my life I just go by
paw but the Applegate River Lodge it’s
been a way of life here for my family
for about 22
years right now my duties are making
sure that the energy that was given to
me to Stuart is here on the property at
all times and yeah it’s
pot grab my
guitar see where is my guitar while
Richard is looking for his guitar back
on Earth his ex-wife Joanna is
desperately looking for the money to
keep The Lodges doors open we could
easily lose anywhere from $5 to $15,000
a month just because of lack of business
what’s going on see I got new
reservations coming up what are you
doing nothing just screwing it off I
actually in my motor home I rented my
house out did you need something no I’m
just hanging out I don’t see the
Applegate River lies as a business never
have never
will all the pressure of running the
lodge falls on Joanna’s shoulders she
had High Hopes her two sons Juke and
Dusty would take charge of the business
I just totally [ __ ] disagree with
what you’re doing should be none of your
concern there’s a big window you don’t
have anything to do with this godamn
restaurant but their constant fighting
has gotten in the way my brother and I
have a rocky relationship and uh led to
fist fights and all sorts of arguments
the brothers refuse to work together so
dusty runs the restaurant and bar as a
separate business I I’ll grab you a menu
and we can get you something else with
his girlfriend and head chef Cammy way
too much olive oil on him they turned
him back while Duke and his wife Melissa
used the hotel’s lobby as a concert
venue organizing Regular Music nights
how’s everybody feeling
[Applause]
[Music]
tonight Dusty’s a lot more into
deadlines and numbers and I’m a lot more
into feelings and ideas and
Concepts a lot of people say there’s too
much cos smoke and too much music too
much of this and too much of that too
much fun that’s not my take on
it and if that’s not enough of a
headache for guests trying to sleep
Richard holds after hours Jam sessions
what time is it
1:1 that
music I have had to comp some rooms here
at the lodge if it was too noisy for
them or they didn’t think the room was
clean enough e there’s spider all over
it so
gross I’ve had to cop in quite a few
rooms unsurprisingly the Inn is
hemorrhaging money dragged down by a
co-owner who doesn’t treat the lodge as
a business and two fighting Sons if I
can’t get this family working together
their business is doomed this Lodge is
my life it’s a legacy to carry on
through generations but the family is so
dysfunctional that Gordon’s just going
to say you know what I can’t fix you
guys we have to save the business we
have to save our family I think Gordon’s
our only
hope my first time in Oregon beautiful
countryside I’m on my way to the
Applegate River Lodge now if they got a
lodge here and they’re not making a
fortune they must be doing something
seriously
wrong
that is beautiful my goodness
me what’s that dump and what’s that
[Music]
smell are you ready to go back to sleep
troop
Gastly wow
hello it is
huge but it’s so empty where’s all the
furniture and where is everybody am I
too
late
wow press the button for the buzz to
summon a human with answers you are
kidding
me just relax I got to do exactly what
I’m
doing
[Music]
hello
it’s like this place hasn’t been
finished off inside
hello hello
hello where are the guests supposed to
[Music]
sit hey hey hello what are you
doing I good I I thought you’d gone no I
was uh just hanging out uh sorry I
didn’t catch your first name Richard
Richard but around here they kind of
call me PW but po but PW but PW but
we’re just but Lings all of us Sur
around
here do you normally run from desk this
Bell goes to my room okay and then when
music starts coming I turn it over music
the music program we’re going to do
tonight uh says the music there’s a band
playing tonight yes and then we’ll
probably jam out later in the butt Hut
what is the butt Hut just help me would
you like to see the butt Hut uh I’d love
to see the butt Hut okay yeah this is
where you run the reception from the but
Hut
[Music]
yeah
wow this is the but this is where me and
troopy hang out tr get up smell what is
that smell incense they’re right here
incense that is a strong [ __ ] incense
Jesus but that doesn’t smell like the
smell I’ve just smelled yeah it’s herbs
it’s a medicinal herb I love herbs
especially the freshness of them you can
use it for cooking if you want to do a
really nice fetuccini okay was it like
this yeah it’s like a basil wow it has a
nice smell to it
[ __ ] me that’s definitely not
basil is this cannabis
yes so we smoke by that’s what I could
smell the minute I came in here yeah
what you want me to do is this legal
here yes I use a medicinal
herb before you put your hands back in
that cookie jar do you mind if I see my
room it’s getting a bit late oh oh I’m
no I’m done for a while okay you’re done
for I medicated you know so how do I get
to the room I’ll show you this is a
first the owner of this Lodge is as high
as a kite wow look at this place he
probably hasn’t even noticed the place
has no
furniture this is the catlan room catlan
room thank you yeah it smells like
cattle in here
wow what happened to the carpet the dog
have an accident you know we party a lot
here so you’re going to have liquor who
knows what’s on these carpets
right what is that that’s just bugs oh
bugs bloody hell yeah oh and a crispy
dirty long
leg that’s
disgusting and this is your view out
here I didn’t notice the view because of
the carpet my God what a stunning
location it’s Paradise it truly is yeah
I say I mean this place is stunning
shame is so filthy
Richard so the bedroom’s up here right
right what in the hell has happened to
this carpet I haven’t been up there in a
while there’s more stains on this carpet
than inside Hugh hepner’s [ __ ] w I
told you they party in here no but how I
mean how many come look at this car
every room’s got those stains on them
you know and what about the cover on the
bed when was that from 1970 you have
talked to Joan about that Joan that’s
your wife ex-wife ex oh damn yeah damn
yeah she wants to be a business where
she should be it’s not a business to
me don’t ask me finances cuz I would be
lying if I told you I knew anything I
don’t let’s catch up later I’m going to
unack my bags okay thanks for the update
this place is disgusting wow and it’s
hardly surprising seeing that the owner
doesn’t see it as a business I need some
fresh air he clearly doesn’t care about
paying guess kids don’t do drugs you’ll
end up like that [ __ ]
useless I’ve just arrived at Oregon’s
Applegate River Lodge hello the hotel
lobby has no furniture it is so bare in
here the rooms are
disgusting it’s like a basil and I’ve
discovered one of the owners is a
Carefree
hippie it’s not a business to
me Richard says his ex-wife is the
businesswoman here I hope she has a
better head on her shoulders hello
Joanna Joanna God nice to see you nice
to meet you so you’re Joanna who was
married to Richard yes that you deserve
a medal um and what did you do well
let’s see I check people in I do the
banking I mean I’m I’m the only one in
the family that’s ever you know taken
care of the books and made sure that the
mortgage payment was paid and why is it
all on your shoulders you just sound
like the only one who actually in
control of this I am the only one always
been no he’s never even looked at the
checkbook I’m really tired I’m getting
tired of holding everything up and it’s
getting old driving through here those
Vineyards the mountains I mean you must
be making a
fortune well you know I’m well I owe
990,000 on this and we lose from $5 to
$155,000 a month this is crazy yeah but
how can the business not be in profit
that’s my I I don’t know I don’t
understand no that’s that’s what I need
you for I honestly having seen the lobby
and my bedroom yeah I can see why the
hotel might be struggling but surely the
restaurant must be making money with
that view on the river like that well
the restaurant is run by Dusty my
younger son okay and then Duke and his
wife run the music end of the business
what percentage of the profits did you
get
none bloody hell it sounds nuts I know
it sounds nuts I just
crazy wow I mean look at this place it’s
like a missed opport Unity beyond belief
I mean I that’s what everybody tells me
everybody say you got a gold mine here
and I go well so far I haven’t found the
gold this place is a patch of heaven so
I’m shocked to hear it’s not making
money I can’t wait to hear why Joanna’s
Sons aren’t contributing to the lodgy
finances nice to see you first name is
you Melissa Melissa G nice to see you
too well hello how are you likewise my
pleasure good to see you J right yeah so
this is set up for the concert yeah I
run the sound okay mixing yeah okay
great and how much does it to get in
it’s $15 $15 $15 yeah so out of that $15
charge how much goes to month none none
wow let’s let’s have a quick word
outside the place has got a million
dollars
debts yeah I know and it’s and and and
I’ve been sitting waiting and I I can I
can relate
I think I know what’s going on here when
was the last time you had a
smoke way earlier this after the 20
minutes ago no no no no this morning
this
morning definitely relieves stress but
it definitely smells of a business
that’s run by
Stoners yeah I know Juke isn’t taking
any responsibility for the lodge
hopefully his brother will have a better
excuse for not sharing any profits with
his mom Gordon wants to meet you hello
hello Dusty Dusty uh lucky Dusty by the
sounds of things oh yes of course I
would say hello hi camia camia nice the
chef right yes okay great I’m a very
hard worker I think Gordon’s going to
like me uh so are you making money here
yes sir how much money did you make a
month uh last month I made about 12,000
wow so you make about 150 Grand a year
uh with everything working right yeah
and you don’t pay a dollar profit to
your mother
profit excuse me the business is a
million dollars in debt you make a
shitload of money and your mom gets
nothing I was shocked that Dusty makes
that much and that bothers me because he
should help me out financially known for
well that you stand to inherit this
business there’s still not a penny that
goes in to reducing debts and this is
your mother correct I’ve really devoted
my life to this place and to be treated
like I don’t care about my family and
don’t care about this business it really
cut to the core and I have no problem
telling him to get the [ __ ] out of here
I’d give you a kick with the ass if that
was my
son I don’t understand why the boys are
just in it for themselves why can’t the
business workers one and everybody pull
together well you haven’t done a damn
thing around here I work hard here and I
don’t see you do [ __ ] thing because
you can’t take any criticism without
wanting to punch my [ __ ] lights
out incredible how do you feel about
this shut the [ __ ] up both of you it’s
him he hates me what would you like me
to do what would I want to see you grow
up and turn into a real man I want to
see you like you’re a [ __ ] I want to
I want to see you be able to go
and my God no wonder this place is on
its knees [ __ ]
you I’m at Oregon’s Applegate Lodge and
I thought the answer for saving this
place was for everyone to work together
you can’t take any criticism without
wanting to punch my [ __ ] lights out
but the boys can’t even talk to each
other this guy tells me he won’t even be
my [ __ ] brother unless I clear not
just the lodge that’s falling apart [ __ ]
you my
God people have heard about my visits
and both the hotel and restaurant are
booked for the night and right this way
guys I feel sorry for all of them hi
there come on over here I’ll check you
in how you folks doing tonight and I’m
sorry about the furniture in the lobby
they haven’t got any please take a seat
on the stairs the guests don’t look
impressed with the hotel and neither do
the customers in the restaurant but at
least they’ve got Furniture to sit on
here guys oh [ __ ] that’s right out of
here for you
guys oh man okay fire up you got your TR
tip I’m not looking forward to going to
the dinner service with Gordon um the
interaction I had with him beforehand I
just know it’s going to be a nightmare
every okay with him soup was pretty cold
and didn’t have any salt and
then water and potato my
apologies potatoes here that is firing
off guys and we got cream T strish
coming right guys the dog at the table
is that normal that the dog does it sit
there like that in front of customers
yes some request him to stay some call
him over yes some customers call the dog
over oh yes of course food’s that
bad while I’m trying to figure out
what’s wrong in the restaurant guests in
the hotel are enjoying the unique charm
of the Applegate
lch the goober of some kind here you
know look at this you got your dry
cleaner hangers I just don’t to know
about the bear though I mean that’s kind
of oh my gosh where’s the
TV I hope the restaurant better than the
rooms Dam I need that thousand island
that goes with this one here um
ketchup okay we’re gotting ketchup to a
ranch and that it’ll be a thousand right
here okay what was that ketchup in the
salad yeah what for for the Thousand
Island [ __ ] hell I can’t believe this
restaurant is making money the guest
must be coming for the view because the
food is
Dreadful this says grilled salmon with
pepper but it tastes like you literally
just sprinkled it with sugar the salmon
is frozen I I’ll be more than happy I’ll
just take that off your down certainly I
can’t stand to watch another minute of
this thank goodness dinner service is
almost over because this place is a joke
oh
dear got 2
minutes I’m embarrassed I’m amazed
you’re still
open there’s no [ __ ] standards in
here I don’t believe that there’s no
standards you got a river running
outside your patio with salmon in it and
you’re serving frozen salmon where’s the
standard then what we do here is not
[ __ ] you may be able to manipulate your
mother but you are not going to pull the
wall over
my because you’re playing at run that’s
been given to you you haven’t actually
worked for this have you you grew up
here so hey M I want to be a AR restant
her this week without your mother in
this Lodge you’re
[Music]
[ __ ] it’s nearly 10:00 when many Hotel
guests will be thinking of heading to
bed but the music concert is just about
to start we’ve been doing this for 20
years we’ve been playing music I think
Gordon’s going to like
[Music]
it this is the noisest hotel ever
[Music]
been
oh my God I don’t do drugs so never
thought I’d see a dancing mushroom but I
was wrong know who this is I recognize
the
smell it’s like the summer of love these
people are weird but they sure are
friendly there we go
EXC nice to see you I love you
too is this a dream is this happening so
are you checking in I’m so sorry welcome
to the [ __ ] mad house your room is um
up these log stairs right behind you
here it’s insane how guests are trying
to check in over this racket if I had
arrived to this I would have gotten on
the first plane back
home I don’t think I’ll be able to relax
here I can’t really escape the
sound wow and the longer the music goes
on the more guests complain or anything
you guys want to come back
here you know what it’s on me tonight
okay we’re going to make you happy no
matter what okay all right with Joanna
giving away rooms for free the LOD is
losing money pushing this hotel further
into debt hey thank you guys so much for
being a part of this how about it one
more time for poly
rythmics it’s way past midnight and with
a band finally wrapping up it’s time for
me to get some sleep before I dive under
those covers I’m dying to see what’s on
top for
them that is disgusting I am not putting
my head on that
pillow ah I just touch that it’s like a
mosaic of the
Sean look at that disgusting oh look at
the lampshade look at that how can they
charge money for people to sleep in this
filth
wow this is definitely a night for my
sleeping
bag right lice
[Music]
out oh come on it’s like trying to sleep
above a
nightclub oh
[ __ ] holy [ __ ] I’m going to jump out the
[Music]
window this is
crazy for next cleer
work oh for God’s
[Music]
[Applause]
sake hey
[Music]
Gordon it’s my first night at Oregon’s
Applegate Lodge and there’s no way I can
sleep over this dread noise I’ve had
[Applause]
enough hey Gord yeah know I’m trying to
get to sleep up there we got two seconds
yeah je thank you this is insane my
god um how on Earth is anyone supposed
to sleep with that
[Applause]
racket C can you get the family together
yeah and can we just have a a meeting
together holy [ __ ]
I don’t know what to say I’m I’m I’m
struggling I’ve never seen anything
quite as shoddy as I’ve experienced
today and I I I’m I’m wondering why this
place is still open how much money do we
make tonight how much money did you make
about 1,500 bucks 1,500 how much money
did you make tonight uh a couple hundred
couple hundred about 500 but with all
the noise complaints Joanna had to comp
three rooms isn’t that right absolutely
you two make a profit but your mother
loses
money it does not make sense nobody said
we were sensible people oh we’re just
blessed people having a million dollars
in debt is not blessed first of all you
don’t understand what you’re talking
about you’re talking business MH you’re
a businessman where’s the bus I’m not a
businessman and I’m don’t try to teach
the people to be business people it’s
this is our home no one knows the
difference between a hotel and a home
and does anyone else know how much
stress and pressure you’re under um you
know I do what I have to do to to keep
the doors open you know can we just quit
talking about money Richard why can’t it
be financially secure so that both kids
we are financially which we are not well
you can laugh at this and laugh at that
and we just want to make everybody happy
man listen it ain’t an issue with me
you’re refusing to look at the issue
because you and your sons are taking
advantage of Joanna no it’s not an issue
so why are you talking so much [ __ ]
it’s not [ __ ] it’s straight up
everything you say to me I’m just ignore
I’m going to knock him on his ass you
think I care what you think about me
Richard
don’t don’t you go have your cigarette
I’ll go have my cigarette relax a little
bit then we’ll come back and then
discuss
this I’m not going to argue with your
father I’m just going to call it as I
say it this Lodge needs to be run by a
business and when I listen to your mom
stressing out about payments and you two
going off running your own little
businesses because you two are button
heads it’s a [ __ ] disgrace
this [ __ ] has to
stop because right now this lady’s
suffering yet your heads are so far in
the [ __ ] sand that no one can
actually see the damage you’re
causing my worst nightmare is that Duke
and Dusty never can get on the right
page and and I’m stuck till I’m 90 years
old trying to run this place and then I
die and it’s gone I’m not a miracle
worker if you want this place to survive
you need to come together as a family
and run this place as a proper family
business it is way past everybody’s
bedtime I see you in the morning good
night fcking
[Music]
hell this place is insane I mean I’ve
never seen such a badly Run Lodge in all
my life and the one person I feel sorry
for is Joanna everybody else they think
it’s a big joke I tell you what I’m not
[ __ ]
laughing
with all the parting going on at this
Lodge I hardly got a wink of
sleep I don’t want to stand on that
carpet this Lodge is in a dreadful State
and I think everyone’s blind to it that
has to change come on
in you okay my Dy yeah uh there’s
something I want you
to understand because I think you’re the
only one who can actually appreciate
some things that’s been going on
here yeah y will you come up with me
what he might be showing me next I don’t
know how much worse it could
get hello everybody hi uh thank you so
much for coming this is Joanna she is
the owner and these are esteemed guests
that have been staying in your Lodge I
need to hear the truth and so does
Joanna let’s start off with you madam
please um me and my boyfriend stayed
here a few days ago both of us weren’t
really pleased we were all the way in
the Myrtle Suite so we were the closest
to the bar and we could hear it like we
were next to it uh my apologies uh I’m
sorry please Madam sir we got the
honeymoon suite and the bathroom wasn’t
clean so we you know I cleaned it and it
just kind of grossed us out the fact you
had to clean the room before you tried
to relax it’s
insane Madam please we got into bed and
felt something I pulled it up with my
foot and it was a pair of underwear
dirty underwear oh my God as she I am
mortified that is completely
unacceptable did you have any
interactions with Richard Richard
invited us to the back room what in the
like the but Hut yes to do what there
was marijuana in the
back he offered which we did not partake
taking guests into the butt room and
offer
them marijuana it’s not a hippie commune
it’s a it’s a large I know I thank you
for your
time the guest feedback has hit Joanna
hard and now she’s asked to speak to me
alone in you okay my Dy oh I wanted to
show you this book it’s the building of
the lodge and can kind of see what we
went through oh wow from the beginning
from the beginning yeah
wow we built it with our hands we fell
the trees we hand peeled the poles we
did it all and it’s it’s an amazing
Story how we pulled this together I
think if you understand the struggle
that we went through to get it to this
place you understand why I’m so fired up
about keeping it and and having it run
wow Top Notch and this is this is sort
of ground zero this is where it Ground
Zero yeah that’s that’s the but Hood
actually seriously that’s incredible and
the kids you know they were all here we
grew up here they’re they’re attached to
it it means so much to them now I
understand I mean it’s clearly your your
little Paradise but I don’t think it’s
been Paradise for guests but that’s all
going to change y wow look at that and
they lived happily ever after that was
my dream and I think that could still
happen it is going to happen please
let’s go and do this okay okay you’re
back I’ll see you shortly okay thank you
for that sure now I can see why Joanna
loves this Lodge so much and I know that
to save this place I need to get her
sons talking again clearly their dad’s
not going to make that happen he’s too
busy doing nothing come here a minute so
I’ve got to find a way to get these
brothers on the same
page
so can you guys get this thing settled
once and for all I can’t talk to him
though and have him not want to punch me
okay I’ve been being bullied my whole
life Gordon what are you talking about
you you you really think that you
haven’t done anything what what have I
tell me tell me what I’ve done tell me
what I’ve said to you that hurts you so
bad cuz you said so many things to me
you’ve resented me you’ve told me I’m a
punk you said I’m a white trash tweaker
you’re living like one I’m ashamed that
you’re my brother that’s a serious
statement [ __ ] come on this is
horrifying you know go just leave no get
the [ __ ] off this property did you guys
get along ever was there ever a
[Music]
Time
[ __ ] this is horrifying no go ahead just
leave no did you guys get along ever get
the [ __ ] off this prop was there ever a
Time when is somebody going to say [ __ ]
it this isn’t about my big brother my
little brother this is about my
[Music]
mom the hatred has to stop I agree the
hatred has to
stop yeah if we don’t figure this out
we’re going to lose the lodge I don’t
want that at
all I Dusty why have we let this go on
for so long and I love you and I and I
don’t want to see you hurt
ever I’m
sorry I’m
sorry it’s been such a long road with
Duke that you know I’ve just been been
praying every day for something to
change because it it taxes my mother so
much I am so relieved to hear that from
both of you you okay
[Music]
yeah now that Juke and Dusty have seen
the pain they’ve caused their mother I
believe believe they’re going to be
willing to put their issues aside to
save this piece of
paradise this Lodge has so much
potential in this beautiful
[Music]
setting it’s somewhere I’d love to bring
my wife and four kids for a
vacation it would be a tragedy if Joanna
and her family lost it what an
absolutely beautiful place to go for a
swim but there’s still one problem I
need to tackle to make sure this Lodge
has a future it
deserves it’s time to talk
business take a seat um Richard there’s
a business meeting okay you’re not
really involved running the business
okay and I think you need to let these
guys deal with the business so I would
ask you to disappear okay you’re a nice
guy you’re not going to change and you
know what I don’t think your family want
you to change they lovees you as you are
yes okay so I want you to have a a
relaxed afternoon cool thank you that’s
why you’re here well I appreciate it
I’ve been talking years you take care
okay okay see you Dad thank you
Richard right now it’s not your time
young man and it’s not your time do you
know whose time it
is that’s
right that’s right and she’s at the HM
but she can’t do it without you that’s
right all the personal [ __ ] you leave
when you walk through that door because
it’s about business now yeah we’ve never
had that you have the possibility of
turning this around what have you got to
say I just really need you guys both you
know I tried for many years to do this
on my own but you know what it’s time
maybe you guys just help out a little
more let’s get this thing going man
let’s roll you realize how freaking
lucky we are to have this place boys are
both of you committed to working
together and getting this place turned
around yeah I’m in it if you’re in it
absolutely man as as businessmen and
then Brothers once we figure this out we
work the other [ __ ] out but we got to be
here for Mom
okay okay all right love
you it just warms my heart to watch the
boys Embrace and and to to see that they
really want to to work together and to
help grow this place
again it feels like a waist been lifted
off my shoulders right now and and now
that we’re actually on some sort of a
page together I think we can we can
really start going somewhere with it I
am just like
stoked these are tears of joy not sorrow
thank God there’s a lot more changes
coming tomorrow thank you Joanna thank
you I thought Gordon was coming here to
fix the lodge but he ended up fixing our
family which is
amazing thank you I’ll see you later
okay coming up welcome to the new
Applegate River Lodge I can’t believe
it
welcome to the new Applegate River Lodge
from this day forward we will run this
as one business yes there’s a restaurant
yes it’s a music venue but they are all
part of the lodge business and they
contribute to the overall Lodge finances
understood understood good I cannot wait
for you to see through those doors you
ready yeah absolutely let’s go
whoa oh my God oh my gosh
wow oh nice wow holy smokes wow woo this
looks like a lodge wow oh my
god when I first got here I had to sit
on the floor now your guests will feel
warm and very welcomed yes absolutely
wow the lobby actually feels like a
Lobby now the leather couch is
incredible inredible and rocking chairs
I mean people can come down in the
morning have a cup of coffee they can
sit down it’s amazing is it gorgeous
it’s beautiful yeah I love it come over
to the reception desk there’s something
else I want to show
you here’s the
magic
oo oh yeah I have given you a stunning
brand new hotel management POS point of
sale system so now your guest can check
in online wow it works in here it works
in the restaurants and it’s going to tap
in to your music as well perfect I love
it that system is going to really change
everything we do here Gordon has just
he’s synced everything up and made this
one business it’s really what this place
has needed for so long now would you
like to see my room yes absolutely let’s
go there we go go straight through oh oh
cute look at this wonderful oh it’s
gorgeous oh nice wow oh it smells so
good in here too I love it wow so the
room is fresh it’s vibrant it’s warm and
I’ve had all the carpets cleaned so
there are no more stains ooh nice I my
curtains are gone my 16-year-old
curtains that’s nice is it beautiful
we’re nice the disgusting bed wear all
gone and with the blinds guests no
longer need to stare down a Rich’s
butthole but but
but the cin room looks like a really
classy place now I mean the bed the the
Furnishings the lamps it’s it’s not all
that funky stuff I had in there for
years oh I love it stunning one last
thing I’d like to show you at the
restaurant are you ready yep yep let’s
go we’ve got some exciting things
happening
there holy moly welcome to the new
Applegate River Lodge menu the menu’s
small the menu is dynamic and the better
the ingredients the less that needs
doing to them let’s start off with the
top shall we half a roasted chicken and
a lovely Sage lemon butter sauce next to
that the wild king salmon with citronel
and grilled lemon and then finally 12 oz
New York strip stunning I like it it’s
simple but it’s it’s perfect now sit
down and
enjoy oh my God
[Music]
sh you can just taste the freshness this
really good night and day I love this
menu cuz it’s us have we ever had dinner
all together it really hasn’t happened
yeah coming up Richard you will not
believe what I’ve done with your butt
Hut
oh with the Davis Family ready to work
together and the stunning new changes to
the lodge I’ve got one more surprise for
the family that will take this hotel to
a whole new level this one you’re going
to
love oh that’s so cool
wow now this is everything you need to
put on a mini music festival for your
guests oh what I can’t believe
it here’s the exciting news all of a
sudden the lodge has four extra bedrooms
oh no oh my
god wow yeah that’s too good wow coupled
with a new outdoor grill so the guests
can enjoy a phenomenal barbecue lunch
while they enjoy the show now the music
business The Lodge of the restaurant
will work together and all the elements
of the business will be making money to
help pay down the debt and keep this
place open for decades to come I’m
completely excited and ready to start
doing music outdoors and I think it’s
really going to be a great way for the
lodge and the restaurant and the music
to unite wow now Richard you will not
believe what I’ve done with your butt
Hut you ready come and see come and see
I joking I haven’t touched that
thing I was you don’t want to go in
there
it’s time for the new and improved
Applegate Lodge to open to the
public while Dusty and Cammy deal with
the meals Duke and Melissa handle the
entertainment with their combined effort
much needed revenue is coming into the
lodge and with the music on the outdoor
stage the entertainment is far enough
away for guests to enjoy their rooms
quiet feels like we’re away from
everything now that the relaunch is a
success I’ve got to hit the road Gordon
it’s time for you say goodbye it’s been
A Slice of Heaven A Little Slice of
Heaven serious yeah but please do not
offer any more guests some of those
special herbs already you built this
place right now let them have it oh
gladly care take care it’s been an
absolute pleasure
bye-bye boys my time is done look after
each other and forget the past work with
your brother and take some weight off
your mother’s shoulders yeah this place
is going to roll thank you so much
Gordon if Gordon didn’t come we’ we’d be
in the same stagnant environment with uh
no love and a lot of anger those boys
need to know whose boss they will uh
good luck thank you so much okay there’s
just no words that can express how
grateful I feel for this awesome amazing
experience good night Dy
bye-bye I’ll be sad to leave this place
but I would not be sorry to see the back
of Richard’s butthole but H but
[Music]
H since my visit to the Applegate River
Lodge Dusty and Duke continue to get
along and they’re helping Joanna get
income for the lodge to reduce their
debt if you want to get all the trash
I’ll get all the dishes uh okay this
family run hotel is finally running
smoothly I feel like this is the first
step to taking the lodge into a
destination Resort which is what it
needs to be we should spend more time
together as a family you know yeah
Gordon has given us an opportunity of a
lifetime and we’re not going to let him
down I want to thank Gordon for having
the love in his heart to come here and
put my family back
[Music]
together that’s what I
want love you love you
[Music]
to