i deserve jail for that thumbnail im so sorry
Season 3, Episode 2
Gordon visits Flamangos in rural Whitehouse, New Jersey. Mother and daughter owners Adele and Cheryl are stuck in their tropical ways but their restaurant is far from paradise. They are in deep financial trouble and Adele struggles to get on with her staff, is disappointed by her chef and hates Gordon with a passion. Gordon has one last chance to bring them all around and make the restaurant a success.
Season 3, Episode 3
Gordon visits Bazzini restaurant in Ridgewood, New Jersey. Owner Paul Bazzini was an award-winning chef in New York who decided to run his own restaurant but he never realised how difficult the change would be. Now, he finds everyday tasks overwhelming and his passion for food is in danger of being extinguished by the daily grind. However, passion isn’t the only problem in this failing restaurant.
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tonight on Kitchen
Nightmares Gordon goes to New Jersey and
somehow ends up in the tropics but this
is no Paradise this park jungle park
restaurant is in deep financial trouble
and what makes matters worse it is run
by a category 5 storm girls shut your
mouth already named Adele who is not
fond of her staff Isabelle you don’t
know when to shut up who is disappointed
by her Chef you just started I don’t
even know how you C but the person who
drives her nuts how can you be positive
about something you hate is Chef Ramsey
stop [ __ ] me I hate him hate hate
hate tonight Gordon Ramsey does his best
to turn around this New Jersey eering he
challenges Adele why have you asked me
to come here he confronts an
uncooperative daughter you cannot sing a
problem no but it all might be for
nothing no oh my God oh my God oh my God
oh my God because this Tropical
restaurant might just be impossible to
save oh my God sometimes it’s hard to
say goodbye to the past I am devastated
right
now
White House Station New Jersey a quaint
Village surrounded by Rich Farmland it’s
a popular place for New York commuters
to
live Bill and Adele ran successful
diners here for decades we made with the
previous businesses approximately a
million dollar I said that’s it I’m
retired I’m done I’m finished hey
Charlie it was
nice when we retired by the third day I
was bored but in 2006 they came out of
retirement to open their first fine
dining restaurant with their daughter
Cheryl Chop Chop we love Florida we love
the tropical atmosphere so I thought
Florida hyphen mangoes
flamingos they wanted to be kind of a um
high class
restaurant and it’s hideous hideous
beyond
belief this restaurant is very poorly
run we know we have big problems here
Adele doesn’t respect us girls we know
Adele tells me to shut up and she’s
actually cursed shut your mouth already
[ __ ] Adele is crazy go all right here
I go I do the state I do the wrar
I do all the maintenance it’s really
hard I get really upset when I see Bill
having to overwork like that this man
should be retired I think they said
medium medium rare medium
rare the food here is
fabulous you’re not going to serve that
to him are you yep I’ve been a chef of
flamingos for about 4 weeks the food
right now it’s less than
mediocre
I definitely wish I could redesign the
menu but they don’t want me to change
anything what do you want me to do
flamingos is doing lousy and we don’t
know
why I can’t sleep at night because I
think of all the money we spent that
would have been our retirement money
taxes are coming
up I see us out in the street almost if
this goes belly up I could lose
everything how am I a start
over I can’t think of anyone else that
could help us but Gordon Ramsey I mean
he cuts right through the [ __ ] and we
are in deep
[Music]
[ __ ] White House Station New Jersey not
exactly the New Jersey I know look at
this
place I’m here to visit a restaurant
called flamingos there’s a long time
before lunch so I’m going to visit the
family at home rather than go straight
to the
restaurant y the smell of
manure this
strong
wooo
wow that was a road and a half good
morning good morning Chef Ramsey Gordon
please good to see you Bill yes Bill yes
good to meet you sir how how old are you
I am 70 you look great for 70 you know
that thank you and you’re setting this
up for a few years time for retirement
or what well I’m supposed to be retire
now but I bought a restaurant instead
and now I’m
broke you honestly came out I came out
of retirement to open a restaurant to
open a restaurant oh I had restaurants
before I had about four of them before
and I made a lot of money with them but
this one is I don’t know what’s matter
with it I need chef Ramsey’s help to try
to make this a successful restaurant for
Cheryl and Adele I like you me Chef
Ramsey how are you w nice to seeing the
big question for me is you had a
restaurant yes yeah we started diners so
then you sell them you go into
retirement right why would you come out
of retirement to buy another restaurant
she wanted to do this as a family my
daughter Cheryl and myself would you
like to meet Cheryl please
Cheryl hello good to meet you good to
now do you just pop over for a slice of
cake no I live here you live here
yes how old are you I’m 42 years
old same age as me I left Mom 24 years
ago yeah what are you still doing
here I haven’t had a paycheck in 2
years I have to live home my daughter
Cheryl she’s still living with us but
she doesn’t bring anyone home no guys
forget that okay should we get to the
restant sure let me drive you there
let’s go on a little Scenic rad yeah
yeah let’s go princess
[Music]
okay so tell me who came up with the
word flamingos no it’s flamingos
flamingos flamingos flamingos flamingos
flamingos it’s flamingos not flamingos
flamingos he fell
f/ mangoes not flamingos not flamingos
flamingos yeah Flamingos restaurant in
New Jersey yeah why not are you [ __ ]
crazy there you are thank you so much
for the
LI wow Florida
Mango
Jesus wow wow wow wow wow wow wow oh my
God it’s like a zoo in here yeah well it
is tropical who designed it my daughter
decorated it amazing how drunk was she
when she put the final sketches together
we do like the tropics I don’t see
anything wrong in bringing tropical to
White House station this is jod she’s
going to take care of you okay BR thank
you D where do you start this one it’s
endless okay um let’s start off with I
Tuna on the Flaming Tiki platter Tiki
and then I’ll end up with that tsunami
on Philly okay thank
you okay this is for Chef Ramsey all
right I think Chef Ramsey’s mouth’s
going to drop to the FL when he sees a
few of the things on the menu AR tuna
appetizer thank you
[Music]
enjoy is that always that hot in terms
of spicing they have a tendency to spice
things up a bit it’s an embarrassment to
ch
yes I’ll sh to taste that other little
end there I will thank you my Dar Brian
charl Chef Ramsey would like you guys to
taste the tuna it is really spicy I’ve
been saying it since I got here I never
had a problem doesn’t matter if you love
it or not everybody else four times I’ve
got complaints about being spicy so he’s
he’s done with it ribs are destroyed
Sunday we made those it’s a week four
days whatever send it just send it I’ll
send it
out
wow I see PLS like that I hear Hawai
music oh my God so we use that and start
grilling away it it’s for looks thank
[Music]
you what the
[ __ ] stuck are you trying to get the
smoke detectors to come no I’m trying to
get the thing off the
[Music]
top excuse me having a world-known Chef
spit out my food is not good Ticky
platter shitty platter we need Bill
ready to car before tell my father to
put his his black Chef coat
on Cheryl want you to put your black
Chef coat on next Philly Min so I’m sort
of looking forward to a really nice
classic piece of meat they show you
where it is strip down baby I’m not
looking I’m getting
excited we have a flaming flaming young
that I serve table side people just
love the chef’s dream
filo something simple something
classic and something that’s not
normally served on a
[Music]
tronic what the
[ __ ] what is that thing these are roof
tile reading it from the tile yeah I’m
going to finish it it’s still cooking
you you’ll love this yeah I love
this what’s that in there this is butter
and garlic oh garlic butter mhm they go
top and so the tsunami is the garlic
butter running down the drain pipe right
watch out all the stuffing at the
end wow you enjoy that thank you very
much quite
welcome
wow F
[Music]
me that’s the toughest the most
cheeriest
filion I’ve ever tasted in my entire
life being so chewy is have meat so
tough you want me to yeah no I I
finished it take this out of your way
thank
you Chef Rams he hated the food he hated
the decor and I can’t understand
why less than impressed with lunch R
good to meet you Chef Ramsey is anxious
to discuss flamango eclectic Cuisine
with the headchef and how long you been
here um about a month what’s it like
cooking that food does it blow you away
are you excited no it doesn’t blow me
away I think it’s all over the place
straight up would you eat it no no but
you’re happy to serve it to me
when a new Chef starts in a restaurant
he wants to put his imprint on the menu
right but they don’t want change right
now who doesn’t want change the owners
right who writes the menus we do why
wouldn’t you listen to your
Chef I don’t know it’s frustrating for
me too because like I said I’ve made the
suggestions I’ve said we need you sent
it to me you sent every [ __ ] dish to
me and it was embarrassing that’s not
cooking that’s dog [ __ ] we take pride in
what we serve and he just ripped it
apart it’s
awful coming up you can make this work
if you believe in it it’s a test of
Wills how can you be positive about
something you hate I need to know that
you’re committed okay so stop [ __ ] me
it’s the battle of the owner you don’t
freaking listen and the world class Chef
if you’re not going to embrace change
shut the shot who will stay how stupid
can you be an Absol nightmare a real
nightmare and who will go I need to get
out of here I would rather close the
doors and later a shocking event that
will bring Gordon and Adele together
sometimes it’s hard to say goodbye to
the past but it might be the end of
flamangos oh my
God Chef Ramsey is already aware that
the food is horrible and the chef is
really an unhappy cook hook but before
Gordon could even contemplate making
changes he needs to get the complete
story by observing a dinner service what
name all right you can follow me when
the dinner start coming in just start
throwing some asparagus on put it on the
side menu’s large the menu is a little
all over the joint it is you know really
big I don’t have time to R it’s got a
lot of things on it tonight’s dinner
service is busier than usual because
Chef Ramsey is in town you ready to
order and as customers order from the
massive menu I’ll have the crispy
rainforce tilapia okay tickets are
flying into the kitchen here we go calam
M but the challenge to perfect such a
huge variety of dishes is overwhelming
for Chef Bryan I don’t even know what to
do absolute crazy you know that yeah huh
yeah got way too many tickets up here
you can’t have 400 things on your menu
you just can’t do it I don’t care who
you are doesn’t
matter we’re absolutely buried over here
buried we don’t even have these set up
yet
unbelievable
although Chef Ryan is slammed in the
kitchen like it’s like a circus over
here the customers are not exactly
sympathetic what going we’ve been here
since
way I don’t know if you want to go over
to 20 they’re ready to First well I
can’t do it they’re all waiting the say
something like we know shut your mouth
already absolute crazy Adele’s attitude
is completely toxic and it trick tickles
down from us to the patrons it’s 45
minutes into dinner service and Brian
has finally completed the first orders I
need his food out of the window right
now however just as fast as dishes are
rushed to the dining room are really
small and the reso’s Very they are
quickly returned to the kitchen hey guys
the shrimps are just way too small and
she said the red rice the risoto is just
[ __ ] oh my god I’ve had it today
already I’ve had it why am I here that’s
it I’m taking a break [ __ ] this right 2
seconds bottom line I mean it was just
about overwhelming disaster disaster
major it’s the menu I was thrown into
and it’s a disastrous menu how can you
get passionate about cooking something
you hate it’s all over the place it’s
uncook right I need to know that you’re
committed committed to change cuz they
have no clue this restaurant turnaround
cannot depend on them it depends on you
sticking with me is that clear
absolutely okay thank you now that Chef
Ramsey understands Brian’s issues they
head back to the kitchen here I go
meanwhile bill is ready to serve the
tableside tsunami I get tired real quick
but to help the business I’ll do
whatever I have to do is that well done
no it’s me rare if you just cut that a
little bit you’ll see it’s medum rare
all you have to do is cut
itut no but I mean cut it this way cuz
this was sitting on a hot tile it’s not
medium a okay I’m sorry
oh jeez they got a 70-year old man going
around and around the dying he shouldn’t
be doing this at this pace I know well
they cuz they’re too cheap to hire
anybody else what they trying to do put
the father in the grave I mean he’s got
one foot in there already he didn’t even
want to do this he didn’t want he wanted
to retire that’s what hurts bill is
[Music]
overworked and it’s not
fair after a night where he witnessed a
dejected Chef unhappy patrons and an
overworked old older owner Gordon knows
he has to have a serious talk with the
tough mother daughter team of Adele and
Cheryl I wanted to talk to you both
personally and express my concerns about
Bill I’m seriously worried about him in
a big way running around at the age of
70 pushing the cart why are you guys
letting him do this he really doesn’t
work that
much you know what it’s always poor
Bill that’s Bill’s nickname
poor Bill why have you asked me to come
here cuz I feel like I’m wasting my time
because we don’t know what the problem
is the service downstairs tonight how
was that the kitchen a disaster so
you’ve employed the chef yeah mhm and he
hasn’t been given chance to cook he’s
cooking your menu right well I we never
changed the menu since we open he never
gets chance to show you what he can cook
because we felt that our food was very
very good Christ are you
[Music]
stupid I guess I
am you’re accepting that it’s perfect
I’m trying to tell you bluntly that it’s
not yet you never seem to accept your
own mistakes it’s never you’re doing we
thought our food was good but now you
just you know said it’s horrible you
cannot see a problem in your own
establishment
no I’m being honest what I would like to
see is just a little bit more Integrity
with owning up to the responsibility to
why this place is not working there’s no
acceptance on your own
mistakes good
[Music]
night Chef Ramsey realizes that the only
way to begin to fix some of these
problems is to do something these owners
have never done have a staff meeting
it’s so important to clear the air if
there don’t want anything to say please
talk about
it I’ll listen to anything doesn’t mean
I’m going to agree to it the menu needs
to be simplified are you kidding cut it
way back people want to come in here and
cut off shorts and have a beer and a
burger yeah but you just started I don’t
even know how you
cook thoroughly
yet you’ve got to have the confidence
and allow this man to step up to the
mark you need to be a little bit more
entrusting on that and less nervous
about letting go I can’t do my job if
they don’t let me do my job okay next
question I can’t understand why the F
you don’t like me well Isabelle you’re
an excellent server but you don’t fre
listen but I know what I’m doing I don’t
need to be constantly told the same
thing over and over again please be
quiet why would you think you have to
tell me when I’ve been here for 2 years
I know what the f I’m doing Isabelle you
don’t know when to shut
up they don’t want to hear opinions
we’re still going to get treated like
garbage I don’t think they’re going to
[Music]
change coming
up a firestorm no one saw
coming oh my
God will it destroy flamangos and tear
this family
apart horrible that’s coming up on
Kitchen Nightmares
no centrally located next to the train
station flamangos has managed to push
away its local customers today Chef
Ramsey begins his plan to bring them
back we’re going to start making some
changes yeah I I am afraid to make the
change change number one let this man
cook something that he wants to put on
as a special tonight without any
interruptions from you
two second change Bill what is your
favorite dish to cook my meat love when
was the last time you cooked it 8 years
ago tonight you’re going to cook that as
well really yes I don’t want you around
there pushing the trolley out running
around like a
blue both items will go on tonight as
specials my meatloaf that I’ve been
making for years that I haven’t made in
a long time it’s going to be great to
have it on the menu
tonight your meatloaf what you seasoning
with fresh parsley and a little salt and
pepper I enjoy cooking a lot better than
pushing the trolley around R what are
you doing chicken and shrimp Jubilee
Rosemary Gorgon all brown sauce Chef
Ramsey definitely let me have free rain
on creating my own special and I wanted
to prove it to the bill and Adele that I
can do it I can handle the job Brian
very nice dig
in that is so good thumbs
up good everybody happy yes I liked it
but I would never order meat loou never
I can’t believe that Chef ramski wants
meat love tonight we kind of have a
disaster so let’s get set up let’s get
prepped we’re opening up let’s go guys
[Music]
yes as Chef Bryan and his team prep
prepare specials for tonight’s dinner
service no detail goes unnoticed by Chef
Ramsey out in the dining room what those
Nails what’s going on there what
happened are they pretty pretty they’re
[ __ ] disgusting Chef Ramsey asked her
about her damn Nails Cheryl is
the80s are you high maintenance of what
huh seriously but I work hard yeah
unfortunately the wrong
places know follow me all of our
specials tonight are EX
I’ll have the chenile I like the
meatloaf please excellent
choice I think there’s hope adding the
specials but will people like it I don’t
really
know Brian I want to see you step up to
the MK tonight okay so get on top of it
from the outs yes sir orderings three
Jubilee meatloaf Chicken special on
really big night tonight more
importantly these specials have to work
but Brian has to come on the kitchen and
run it like a head chef because
unfortunately the owners employed him as
a line cook tonight has to be his night
three jubilees picking up one meatloaf
many of the diners have ordered the
specials Chicken special and that has
had a positive impact on the kitchen
you’re doing okay you’re doing beautiful
Brian is not spread too thin and is able
to push out the food much more
efficiently than last night go with this
please please and in the dining room how
is everything meat Loof and chicken
Jubilee specials are creating a buzz
meat out of this world while the
original menu is creating a slightly
different kind of
buzz it’s over I’ll bring the owner over
okay to talk to
you Adell yeah table 31 the m is
overdone they want to speak with you I’m
a little busy okay I know you’re busy
I’m letting you know that they’re
waiting tell them I will be out as in I
did that’s what I did okay so stop
[ __ ]
me I’m pretty fed up I’m treated like
almost stupid Adele can be downright
nasty and
insulting okay complaints what are they
okay Mahi it’s dry dry so you don’t want
over I know when the customers come in
you have to to be positive but they’re
Liars God help us I bet you’ve see more
[ __ ] in here than a mck spreader has in
New Jersey for the last 100 years years
see you later my
friend M’s killing me right here I’m
dying with the [ __ ] sake lot of special
P the cchen which helped a lot but I was
still discouraged with the old menu it
just got a little backed up oh if we
missed the chicken pen get that going on
the flight a chicken breast working on
the
grill biggest panic in that kitchen
there is trying to get your head around
doing this menu there’s so many
components in that menu that you’re
reaching for this or reaching for that
that everything’s just so sporadic
nothing streamlined and that’s why is an
absolute nightmare I mean a real
nightmare bye thank
you here’s the good news Chicken special
meatloaf with f
here now the changes may have been
subtle but it wasn’t
enough nowhere near enough in order for
this to work whether Adele or Cheryl
likes it this place needs to take a
dramatic
turn in fact the biggest turn is ever
had since this place has opened it’s
time to say goodbye to the tropics in
the center of New
Jersey everybody stand up grab a chair
for the dining room and follow me let’s
go I was just wondering what’s going on
grab a chair take two let’s oh my God oh
my God oh my God oh my God what’s going
to happen oh hold on no what do you mean
no that’s will my alligator trust me I
need him in the
truck I can’t believe Chef Ramsey
grabbed my alligator and just threw it
in the
truck just threw it in there hey with my
chairs need the
[Music]
menus I don’t think it’s funny watch if
you want to keep your job right I want
that alligator they are not getting that
Cheryl and Adele are in complete denial
about this place nobody wants this tacky
tropical Decor they not throw that stuff
out there’s going to be a
[Music]
problem oh my God what is going on I
want my alligator come
over I had a very good feeling that this
is the beginning of the end of flamingos
Adele the only way I know when I leave
White House station that the tropics
aren’t going to creep back in is to burn
them G to the menus G to the bamboo G to
the crocodile G to the pineapples the
tropics are going my greatest fear is to
lose everything we worked for 3 2
[Music]
1 the only way I know when I leave white
house station that the tropics I’m going
to creep back in is to burn
them the tropics are going 3 2 1 hold on
wait sorry I forgot the most important
thing the
sign say goodbye to flamangos I can’t
tell you how happy I am to see that
flamango sign gone ready I’m going to
leave you to the expert thank you so
much please do it quickly before they
change their mind
[Music]
look at
that anyone for cooked alligator is a
good
one it feels great to watch flamingos go
up and fire Adele may be upset that
she’s losing the Tropic but it wasn’t
working it’s hot as Florida
here that is
amazing
wow that
right I don’t want you to be upset
please she is you’re going to make me
cry
[Music]
now I am devastated right
now A change is difficult it is and
sometimes it’s hard to say goodbye to
the p
you know
that it’ll be all right honey it will be
fine it’s just the tropics the full
walls are fine we have faith in you the
past is gone it will be for the better
but Adele needs to come
around now I have regrets I don’t know
what’s to come so we’ll see it’s all
right
[Music]
baby
after getting rid of the tropics Gordon
now moves ahead with his plan to
transform
flamangos good morning morning morning
how are we okay nervous I told you the
change would not be subtle and it’s
important you Embrace change that’s not
easy but it’s for the best ready ready
goodbye Florida no more mangoes welcome
to the
junction how appropriate is that yes R
tracks junction means trains but
Junction also means coming together
which is what this community is going to
do on a daily basis they are going to
come together at the junction oh I Love
It Adele how does it sound interesting
interesting takes me a while takes you a
while yes I’m not happy about the name
come in welcome to the
junction oh wow oh come in my God look
at the size of this place to open up
this room was absolutely crucial it
looks twice the size
oh my God the wow factor was everything
I can’t believe the wall is
gone the tropics have gone this
restaurant was claustrophobic it’s much
more opened sand it down and distress
the tables to match the chairs the
pineapples have gone and more
importantly it’s just lightened the
whole place up look at the Raw Bar there
is no longer a raw
bar this is milkshake
Heaven it’s perfect it’s a lot more
casual now I’m very excited about the
junction I what do you think I don’t
like it you don’t like it I hate blue
unbelievable I’m dumbfounded I don’t
think I have ever heard anyone say they
hate the color blue
I hate
it hate it how can you be positive about
something you
hate
ugly don’t want to throw up I hate it
hate hate
hate oh my
[Music]
God the changes to what was once called
flamangos has been dramatic it’s
terrible and Adele is finding it hard to
accept any of them
I love what we had that’s all and uh
this is a very drastic change
and I really don’t like
it think about your customers because
this is not for you to sit and enjoy
this is for you to run as a business I
regret it right now but I want to see
the menu you know and see how it’s all
going to come together Adele thank you
now this is trying to keep it in keeping
with what’s happening in the community
it’s diverse it’s sophisticated and more
important it’s modern how does that read
for you I mean it’s simple there’s a
little bit of everything for everyone
yeah Burgers meatloaf we do a chicken
it’s comfort food but it’s fancy comfort
food there’s no other place around here
like this what do you think of the menu
I mean this is very
limited very limited menu this menu is
so limited it’s not going to be
successful and people are not going to
come in with that small small menu I’m
trying so hard to help here yeah there’s
one thing I need to say to you is that
you cannot be personal about Nostalgia
that hasn’t worked and you have to
embrace change because if you’re not
going to embrace change do yourself a
favor shut the shop and
retire she has to get used to it because
this is what’s going to bring people
into this restaurant and Dell sitting
looking like she wants to throw herself
in front of a train
[Music]
after Chef Ryan spent the day learning
The Junction’s concise menu that looks
marvelous Chef Ramsey introduces the
staff to the new dishes if you just have
a look at the portion size it’s in
keeping with the plate this is a
Hallmark not just a burger three
different mini Buffalo meatloaf and a
turkey burger the bigger portions glazed
salmon a simple delicious roast chicken
who’ like a taste dig in dig in dig in
dig
in has to be somewhat moist
that’s different that’s good these
Salmons are so juicy
salmon I love
Sal tast like a fish Adele how’s the
salmon d
oh the new menu is exactly what we
needed it’s nice and simple but Adele
has a very hard time accepting change
this was their last chance to pull this
place out Just Go With
[Music]
It
[Applause]
it’s 30 minutes before the doors open to
this new restaurant you got your salad
bowls yeah I’m ready beautiful and
everyone is excited about the menu and
Decor everyone except Adele who has
hidden herself in the kitchen on the
dessert station what are you looking for
apple crumb but it’s app J can you do
desserts yes sir here give me I’ll take
that he’s fine he can do a dessert all
right I need your smile I’ll be right
out I’m very nervous it shouldn’t be to
my liking it’s to what the customers
will want I don’t know if they’re going
to like
this good fast C there I really want to
go home did you just say you want to go
home yes I
did right now I don’t feel my mother
feels she has hope the register has to
start ringing for her to feel more
confident cuz I know she’s mortified as
the restaurant starts to fill up with
customers Chef ramsy inspires the
kitchen staff for the big night right
Bri you ready yes sir when I get an
owner like that out there that tells me
she wants to go home tonight I need you
get even more in control to make this
[ __ ] thing work yeah let’s do it yeah
feel great about the new menu this is a
new beginning let’s take it from there
disguise the limit all right let’s do
this this looks like a place to be fun
to come to every day really thank you
it’s open it’s
inviting right you should hear what
those people I know they love it they
love it and then it’s this is more
inviting to go to than it was before
well screw down want screw down there
[Music]
no I’m going to have the chicken Jubilee
I’m going to have the glazed salmon ribs
okay chicken Jubilee lemon chicken with
the first orders in the pressure shifts
to Chef Bryan who must EX
The Junction’s new menu we’re going to
do a salmon and a jubilee next so let’s
finish those put the whole pan in the
oven don’t need a Sizzler plate
beautiful 20’s in the window Che thanks
to Chef Ramsay’s more focused menu Brian
is able to get orders out in a timely
manner table 30 in the window and more
importantly this money the customers are
loving the food it’s really good who
would a thought you can fry a dill
pickle flavor it’s very moist nice very
tasty I like this and it’s it’s nice and
bright it’s too bright I don’t like
it now where’s the old P where’s mom
what I just don’t have the patience
anymore for anything nice to see you
where is madam grumpy where is she oh
yeah he says it’s going to work how
stupid can you
be can word with you 2 seconds
wait what’s the matter I’m very upset I
don’t like this setup did Decor you can
make this work only if you believe in it
already you don’t believe in it your
negativity is going to rub off on your
staff it’s going to rub off on your
daughter and the Customs will we feeding
you I don’t know we’ll see I need to get
out of
here I have to be proud of what I’m
doing I am not proud of
this I would never run a restaurant like
this I want to go
home I would rather close the
doors
it’s opening night at The Junction and
even though the customers are happy very
well season Adele is miserable and ready
to leave I want to go home Chef Ramsey
is frustrated and he knows the only way
to get through to Adele is through her
husband Bill why is Adele so against it
help me please she’s that way but she’s
our first point of contact if you could
do me a favor and just ask her to put a
smile on that face face okay I I will do
that Adele can’t hide her emotions if
she’s mad you’re going to tell and it’s
a struggle to get her to go in your
direction but I’m going to give her what
I got how you doing okay I’m scared I’m
so nervous don’t be scar just keep
smiling
Smile
Smile here you go my mother is a hard
shell to crack my father is great he’s
talking to her trying to make her feel
better wonderful job it’s delicious good
GL you enjoyed
it you like bills
Meatloaf I wanted to tell you how
beautiful the chairs and stuff you like
it I do she is ling up is she liting up
yes I don’t think I’ve got that long
it’s got to happen before I’m 17 I told
you she’s a p years yeah but you didn’t
tell me on what scale of the pain in the
she is she’s 11 11 excellent
this is great oh good wonderful thank
you it was a success people love the
food and I feel that there’s hope
everybody’s happy very good good I’m
glad you enjoy in spite of the dramatic
changes the staff Rose to the occasion
done done and customers left happy and
now even Adele appears to be coming
around first of all I want to thank
everybody for all their hard work yeah
and a big thank you to the the
queen I’m
serious why there were a lot of changes
yes it was scary but you pulled
off it’s very hard to put the P behind
me I think the restaurant could be
successful but I don’t know only time
will tell when I first arrived you’d
lost touch with your customers in the
community tonight you reconnected in a
big way tonight the junction even though
the history is very short it’s only 3
hours old is a
success but it’s only the foundation
okay you need to build on it together
Chef Ramsey definitely is giving us a
second chance and I’m just very anxious
to be successful and I see the light at
the end of the tunnel I will be back and
I’ll take great pleasure in witnessing
the success and by the time I get back
Madam I want you moved out of that house
yes promise me I promise okay good well
done seriously well done yes what I’ve
learned from Chef Ramy is change is good
and I’m up for it thank take can’t wa to
see you and maybe I’ll get some of the
money back that I put into this place
then I could
retire right good night good night yes
good night big kiss God it’s so nice to
see you smiling like that you know that
well I’m glad you enjoyed New Jersey at
least this part of it I’m thinking of
moving here oh my
[Applause]
[Music]
God what a week we made some dramatic
changes here we changed the menu we
changed the decco we even changed the
name that honestly was the easy part the
hardest part was changing Adele she has
to look forward otherwise the history of
the junction will be a short
one God I’m a long way from home where
is my
train come
[Music]
on in the days that followed Adele
slipped back to her old stubborn self
and started to redecorate The Junction
the new concise menu however remains in
place and is a hit in White House
station we’re doing meat lo I like
that that’s good tonight on Kitchen
Nightmares Gordon goes to Ridgewood New
Jersey to meet the most defensive Chef
he’s ever met
Paul bazini I don’t have all the tickets
memorized not only is the restaurant
failing I don’t want to get out of bed
in the morning I’m miserable but a
staffer fed up with his Tantrums that’s
why you have a ticket don’t push it Paul
but what’s with the [ __ ] sarcasm what
the [ __ ] you want for me his wife is fed
up with his attitude never saw anything
like that my wife think that I like this
I don’t I have nothing else to say to
you and the customers are fed up with
not being fed get my food now and every
time something goes wrong we’re sinking
like the Titanic in here all Paul wants
to do I can’t do everything myself is
give excuse don’t have eyes in the back
of my head after excuse I’m doing 400
things at once after excuse I can’t cook
and talk and manage the tickets I need
help
stop you have given up will Chef Ramsay
be able to finally get through to him
have some fire in your belly or will
Paul finally run out of excuses I know
that it starts and stops with me you say
all the right things find out tonight on
Kitchen Nightmares now it’s time to do
the right
[Music]
things Ridgewood New Jersey an affluence
subar well known for the sheer volume of
restaurants smack in the middle of this
Pleasant town is a 5-year-old restaurant
restaurant run by a former Manhattan
star Chef Paul bazini I’m a very good
Chef we got a full dining room drop
another pan for four more here we go
I’ve always been in the industry and
worked my way up and became executive
chef and worked in many places in
Manhattan that had a lot of notoriety I
love you love you too Paul has been
recognized many times throughout his
career he has been written up in several
magazines with some very positive
reviews and I absolutely thought the
restaurant was going to be a
success
but Paul never anticipated the
transition from Star Chef to owner would
be so difficult I don’t have any Focus e
is I wake up in the morning and I say
what direction should I go in today
should I cook should I shop should I
work in the front of the house should I
work on marketing should I pay bills and
it’s like overwhelming killing me I
think the pressure of owning the
restaurant has definitely beat him down
and his passion for food is not burning
as brightly as it once was clearly
what’s going on with me in the kitchen
is suffering here’s your salad what
salad what table I’m confused I’m
confused yeah New York shft New York
shft new okay you’re right I am
distracted I am frustrated I’m angry
always somebody always somebody always
somebody and then I’m frustrated with
the food and I’m slamming plates down
cuz the plate doesn’t look the way that
I want it to look it’s messy but let’s
just go with it okay the result was
burnt I don’t know is it supposed to be
spicy lot of complaints yeah so I heard
I don’t feel like me I feel like
somebody else I feel like me looking at
somebody
else everyone knows that he’s just not
good about criticism this needs to be
heated up these are perfect okay he gets
pissed off and he yells I don’t have all
the tickets
memorized well that’s why you have a
ticket yeah okay do you think if you had
a lot of money you wouldn’t be so
goddamn
Moody I support the restaurant
financially certainly if I didn’t do
that we would have been bankrupt years
ago there’s no magic ATM machine like in
the backyard like a Magic Money Tree
that I can just go pick money from there
are no college funds for our children
every day I’m scared that we’re not
going to be able to pay the bills we
need help we need direction we need
advice and my resume and all my
accolades don’t mean a hill of beans if
I can’t make it work here his passion
for cooking defines him and I feel like
it’s lost to him right now he needs to
get it
[Music]
back there are over 60 is within four
blocks inside this beautiful town now
after seeing a few of them my mouth is
watering I can’t wait for lunch right
bazini inative American
[Music]
Cuisine
[Music]
what no am I too late bazine is hours
Monday to Thursday 5: till
9:30 [ __ ] no lunch that’s ridiculous my
Paul Gordon he where are you call
[Music]
me
[Music]
unbelievable hello hi may speak to Chef
Ramsey please is that Paul hi this is
Paul bazini how are you sorry I missed
you I didn’t realize you’re closed for
lunch uh yes sir we’re closed for lunch
okay I’m on my
way
I’m
[Music]
starving how are you hi welcome to
bazini Chef Ramsey pleasure to meet you
Gordon Gordon Paul pleasure to meet you
nice to see you too wow this is my nud
isn’t it it’s challenging my goodness me
is this it yes sir wow it’s like being
inside a doll’s house it’s uh some Decor
challenges here well you’re here yes sir
finally I’m here okay um clearly there’s
nothing else going on lunch wise why
don’t you cook me something okay yeah
don’t show me the menu you decide okay
yeah yeah I have to just you know focus
on like the food will it be to his taste
will it be to his opinion who
knows this place makes me feel nervous
it’s small it’s cramped and no wanted
their clothes for lunch God so narrow
look at this place from one table to the
[Music]
next God they
grimey oh [ __ ] that
[Music]
depressing entree comes with sound
effects maybe he’ll blow me away with
the food because the
atmosphere my God it’s
[Music]
depressing I’m thinking that I want to
send out just a just a few light dishes
to him something hot something cold
something grilled something sauteed just
a full rounded experience hey Paul I’m
here to help hey how’s it going how you
got good I think Chef Ramsay is going to
have a lot of things to say to Paul
about how to change things and I don’t
think Paul’s going to take it well
gentleman said he was very hungry so
fair enough I think Paul has his own
ideas that what he’s doing is just right
it doesn’t need to be changed and uh I
think some of those things do need to be
changed here we go that is the fetuccini
mhm basil rugal aesto little rot salot
on top much and then behind that here is
a chicken Payard sort of millanes
pounded breaded excellent so I didn’t
cat name my name is Alex Alex Charmed
good to see you so much pleasure I’ll be
back in a moment thank you
Alex
cold Bland really Bland okay look at
this thing it’s like a [ __ ]
elephant’s
[Music]
foot that’s not normal for a chicken to
be so [ __ ] hard
[Music]
[ __ ] that’s a mess thank you Alex
absolutely and I’d appreciate if the
chef could actually taste that okay cuz
it is Bland Beyond Bland okay and why is
that so dry H I wish I had a good answer
for that question chicken should be
moist well I’ll move straight to the
next course thank you
sure fetuccini plant chicken why is it
so dry that’s
[ __ ] I want to go home Paul
certainly doesn’t like it when people
criticize his food but you know I think
he actually reacted to Chef Ramsey’s
criticisms the same way he reacts to a
lot of the guest’s criticisms like maybe
it’s not necessarily that important cuz
he’s
right hello hello how are you very well
I’m Leslie bazini nice to see you nice
to see youwise thank you for coming we
really appreciate your help it means a
lot to us that you’re here I don’t want
to get emotional but thank you very
happy to be here and uh can I give you a
hug of course you can have a hug there
we are feel better here is someone who
has the ability to help us and um he’s
going to you know that’s a
miracle okay great well I’m going to
finish my uh lunch yes absolutely thank
you thank you thank you hi hello lovely
thank you here we are okay that is our
mushroom Roto mhm thank
you damn is that
normal amazing bazini risoto woo wow
that’s extraordinary now doesn’t even
move well maybe that look better up
there
yeah it fits the colors come
on
go what a mess and absolutely disgusting
so you don’t look too impressed it just
tastes of mush thank you my pleasure
I’ll bring you some tilapia next
mhm nah he doesn’t like that he doesn’t
like it too mushy there is a classic you
know way to do it but some people around
here just don’t like it that way you
know my ego is not here to hear that
Gordon Ramsay loved the dishes or didn’t
like the dishes I’m not concerned about
that I’m concerned about what I do how
what the product that that I put out
it’s all yours Alex all right here we
go almond crusted tilapia jasmine rice
with some pepper hopefully you enjoy it
[Music]
wow
I love the jasmine rice he has to like
the jasmine
rice it’s just so Bland honestly I mean
it’s just greasy Bland and you cut into
the fish and it’s just mush how is the
tilapia coming along we making some
forward progress here yeah no I’m you
know what I’m uh I’m still hungry um do
you have something in mind any desserts
certainly Sharon or dessert Chef makes
everything I’ve got a carry cake oh wow
should be a New York cheesecake do you
know I have a little Slice of Cheesecake
and the carrot cake done
please yes cheesecake carrot cake toia
no go fish was Bland water fish was
Bland again which we’re kind of like we
have a older clientele here they like
not too assertive things right how could
I think that Paul did a good job you
know if he did a good job Chef Ramsey
would have said the food was great you
know he didn’t say that so Paul didn’t
do a good job start right here with a
carrot cake wow all homemade yes
absolutely thank you
hi Gordon’s eating your carot cake right
now as we
[Music]
speak I the last thing that people eat
is dessert and if the dessert sucks
that’s
bad hey bloody you scared me don’t come
around the corner like that
Sharon Sharon first of all that is
delicious awesome whose recipe is that
mine can I have it if for a PR
everything PR I’m glad you said that
that’s made with passion as much as you
have you make love to that carrot cake
don’t you well I’m getting divorce so
it’s the cake or uh I’ll go for the cake
hope he likes the sh it’s going to be
devastated if he hates it I hate it I’m
so glad you liked it honestly I felt
like as a [ __ ] wake in a funeral and
all of a sudden the carrot cakes arrive
and wof and back up there I love
you although dessert left Chef Ramsey
with a good taste in his mouth it’s
still doesn’t erase the bad taste of the
rest of the meal let’s talk about the
food dessert let’s go backwards okay
yeah that was delicious good I’m glad
you enjoy it really good
um great way to finish clearly but I
certainly didn’t start off like
that I said to you show me your best
give it to me big time the risoto was
embarrassing Paul it tasted the way it
looked damn is that normal Bland mushy
and it looked atrocious honestly it was
[ __ ] disgusting the chicken how many
days were you baking that for seriously
I mean you may laugh but it’s not funny
honestly I thought I’d lost my tooth it
was so crunchy on the
outside Dry in the middle it wasn’t
intended to be dry or to be overcooked
uh you sent it out I know that that’s
the way you normally cook it overdone
certainly don’t think that I cook food
overdone okay I mean rooto overcooked
chicken overcooked you certainly did for
me okay I I need to get some fresh air
I’m going to come back later I’m here
tonight show it to me okay hopefully
this time with a little bit more effort
okay did you think that he was going to
like
it it angers me that Paul has given up
because I haven’t given up you’re like
de I want the nightmare to be
over coming up a shocking dinner service
where Paul loses control of a kitchen I
don’t have all the tickets memorized and
his mind that’s why you have a ticket he
ends up taking his frustration out on
his staff what what the [ __ ] sarcasm
what the [ __ ] you want from me and on
top of that his wife no longer believes
in him never saw anything like that in
my life can Chef ramsy make a last
Stitch effort to save Paul have some
fire I’m miserable why from
himself I never thought in a million
years this could happen that’s next on K
[Music]
nightmares this former Manhattan star
Chef failed to impress Chef Ramsey at
lunch now it’s time for Chef Ramsey to
see how Paul handles the customers of
Ridgewood New Jersey in a dinner service
all right guys we got to get ready I
hope Paul could get his [ __ ] together
the food is there the capability is
there you just have to do it it’s like
you have the [ __ ] or it off the pot
hello good evening can I take your wine
you
may there you
go and this is good to see you you’re s
Chef right yes this kitchen is like a
[ __ ] shoe box in here yeah I know
holy crap I think Chef ramsy doesn’t
realize that I worked with a lot of very
well-known chefs it’s not intimidating I
have the talent the desire and I
definitely can do the job crab cakes
across the board so for this rard you
smell good I smell good after sh Shan
are you hitting on me no I like the
after sh sh smells nice oh may just
brush your ass past me no I’m not Gordon
is adorable and of course he’s got quite
the
butt I’m
sorry order in the crab cakes are ready
okay thank you how come they cooked
already they’re pre-
seared you sear a crab cake no we
pre-sear the crab cake and then it goes
into the oven now hold on a minute why
why wouldn’t you do that to order for to
expedite it out a little bit faster but
surely it’ll take longer to get yes
hotter once already cooked yes is your
me does that not make sense it doesn’t
make sense doesn’t make
[Music]
sense here is your crab cake sir may I
get you any fresh pepper on that uh no
thank you no how strange how are they
doing in the kitchen a bucket of crab
cakes that just go into the oven to be
reheated but they were s off like
yesterday today did you know they were
done there day before of course not I
thought everything was fresh
everything I feel like Paul is losing
his Artistry and that he doesn’t care
it’s not affecting him it not only pains
me it it angers me quite frankly I mean
that’s just not okay it’s all burned on
the side all I get taste is the is the
food it’s burned is it
really is everything okay with your
crabcakes it’s over okay yeah let me get
that back
I need another crab cake on the Fly what
did they say I was burnt Burn yeah
there’s two more we’re about to go out
please tell me you’re not going to serve
them no I’m not Chef we had issues with
the crab cakes tonight it’s not the
right way to do it should be done a
different way and I know how to do it a
different way but that’s not how it was
done that it’s not it’s [ __ ]
disgusting do something about it please
PA he’s a garbage this is not a
reflection of the way that I want things
to be okay
so how we doing back there right I’ll go
check for you it’s an hour into dinner
service and very little food has left
the
kitchen 29 of bread so hungry in order
to get an accurate picture of the
Slowdown that’s not ready there’s no
potatoes on it honey okay Chef Ramsey
times how long cook food sits at the
[Music]
pass I just think I eat like n Lo of red
sitting here waiting for our food okay 4
minutes bam
steak Paul that’s still there yes I’m
working on everything everything is
working hey let me bring some food out
there I yeah but she have her Paul is
communicating but most of his
communication is that he can’t handle it
and it’s going too fast going to have to
leave yeah old joking yeah it is a
little bit like a little yeah okay these
people are going to leave if I don’t get
this one out he decides how fast things
come out I don’t know why it takes so
long I just know it takes so long there
has be S
there
oh okay table 32 can now go thank you
you’re welcome finally yes and now after
a long wait those potatoes look a little
overdone the customers aren’t
satisfied okay no problem I’ll send that
back for you okay thank you problem PA
what’s wrong uh it’s cold oh come on
it’s mighty I’ve certainly become
annoyed with with clients and I feel
like you know people that want to give
you criticism they just don’t know like
what you’re going through and if they
just knew like a little bit of what you
were going through they might be a
little bit more compassionate but it’s
not a compassionate business is this
going poor I’m just worried about food
coming back cold and this is sat here I
was told that the salad will be ready
I’m waiting for the
salads take half of that salad off what
you building a [ __ ] Christmas tree
half no half the plates don’t look the
way they should when I don’t do them
well when I put just take half of the
salad off please follow my directions
I’m going to help you okay I’m not here
to hurt you I’m here to help you
contrary to what everybody says I do
know a few [ __ ] things oh easy to sum
up Paul’s mood if he were a woman he
would have PMS 24/7 okay so let me Demo
a chicken Melise for the 400th [ __ ]
time which is nothing more than chicken
and salad and my 12-year-old can [ __ ]
do it yeah listen don’t push it Paul
when I don’t put it high enough you yell
at me that it’s not freaking high enough
why do you have to make it so difficult
for it why can’t we why can’t why can’t
we just finish this chicken millon and
make this particular chicken millon a
right one not talking about yesterday
not talking about next month but what’s
with the [ __ ] sarcasm how about if
you tell me to do it one [ __ ] way if
you changing it what the [ __ ] you want
for me changing it right while you told
me the first [ __ ]
time why do you have to make it so
difficult for it why can’t the battle to
get fudo tonight has resulted in a war
in the kitchen but what’s with the
[ __ ] sarcasm what the [ __ ] you want
from me and the impact is being felt in
the dining room get my food now who’s W
um 34 has been waiting for like an hour
or an hour this big table behind me what
are they waiting on Whose table’s that
Julie how long are we waiting on T over
an hour yeah it’s all over an hour this
is not normal surely no tonight is the
worst dinner service that I have ever
seen I mean I have never experienced
anything like this in my
life okay they pul me yes sir I don’t
know what’s happened but the level of
frustration out there is intense so
stop we can’t continue like this stop
it will you apologize the tables please
Rebecca what a freaking disaster bad I
know it was a terrible night we had
people not get food when tickets were
here we fail tonight it’s my
responsibility sorry my friends the
kitchen has been shut down I’m so sorry
I’ve never had to do this
before never saw anything like that in
my life I understand that do you think
that I like this you think that I want
it to be like this I don’t but but what
I’m one person with two hands Paul you
don’t please don’t start with excuses
that’s not going to help Paul had a
horrible night 100% off his game and I
think gave up before he even got started
but people hated the food well that’s
not what we got back here I’m very angry
saying that someone liked something 50
people didn’t like it open your eyes I
have nothing else to say to
you equally as miserable as tonight’s
dinner service was Paul’s attitude and
Chef Ramsey wants to know why tonight
showed me that you haed cooking I cannot
ignite that little button I need to say
it from you Jeff I feel awful I this is
not the way that I want to work or the
way that I know that I can work why are
you doing it to yourself I
I
why you’ve got to give me the answer
because I can’t start helping until you
tell me but I mean no one’s asking you
to rent and Rave I’m just asking you to
have some
fire it’s not normal for a guy that’s
been cooking for 20 years plus to stand
there with no Fe or passion and send
[ __ ] like that as if it’s just going
over your head whether you like it or
not you have given
[Music]
up your whole family is on the line here
do you know how hard it is to look at my
kids when I go home at
night or my
wife it’s not easy
okay it’s not supposed to be easy I
don’t care if it’s not easy I just want
it to be better but don’t stop
[Music]
trying think I’m happy I’m miserable I
don’t want to get out of bed in the
morning I want to stay in
[Music]
bed
okay listen I’m committed to helping you
and I’m not leaving this place until
it’s set we are going to work at this
together at turning this around tomorrow
I want you at your best yes yes get some
sleep thank you good night good
[Music]
night after an emotionally draining
night Chef Ramsey has a task in mind to
help ignite Paul’s passion in the
kitchen good morning hello uh new day
new attitude new start so last night it
took us an hour on average to get
appetizers out so here’s what we’re
doing today I want you to get used to
the time pressure you see what I’m
saying like sort of you know
kickstarting the [ __ ] car again you
know like a new battery in it you’ve got
15 minutes from now to cook me a
stunning pasta dish off you go trying to
kill me you could do it h 15 minutes go
Paul go in order for Paul to impress
Chef Ramsey this Chef is making fresh
pasta for the first time in 5 years I
just want to be able to do what I know
how to do it you know just cook from the
heart and uh get back to raising the bar
for myself what are you going to make
I’m just getting a lay of land that’s
all you 14 minutes and the clock is
ticking and it’s just you know like
everything around me was just turned off
like I wasn’t hearing or seeing or
feeling or worrying it was just you know
I was living in the
[Music]
moment 10 minutes babe he’s sitting he’s
ready he’s waiting to be
served you can totally totally wow him
right now please I was watching
everything that he did and I was
definitely afraid that Chef Ramsey
wasn’t going to like it and and what
that would mean we carry it out I’ll
carry it out you sure you want to do
that yes all
right hey here we go Chef thank you
you’re welcome we have a capalini pasta
with a chunky Pesca sauce and some rock
shrimp lovely well I used to be a good
Chef I think I’m still a good Chef I
would just want him to be able to
recognize that there was a a passion
that went into making
[Music]
this Chef Ramsey has put Paul’s passion
for cooking to the test we have a
capalini past with a Pesca sauce lovely
now it’s time to find out if he passed I
would hope that Chef Ramsey would
recognize that you know some love went
into making this dish willp be to his
taste who
knows that’s
nice capalini cooked perfectly thank you
it just felt good to just have a really
positive comment from Chef Ramy I really
needed that lift what does pasta mean to
you to me it’s like bread it’s step for
Life mhm pasta can be anything you can
go through all different flavor FL
textures proteins colors you have dried
pasta fresh pasta it’s a blank canvas
it’s you know it’s it’s just something
for the artist to paint you’re sounding
more exciting in the last 2 minutes
talking about pasta than you have done
since I’ve met you it was the old Paul
he was excited he was energized it was
the man that I married and it’s really
weird isn’t it it takes something like a
pasta dish to sort of ignite how you
feel about it absolutely today at this
moment I know that like the healing
process has
begun
after a small glimmer of hope this
morning Chef Ramsey wants to try an
experiment time for some sophisticated
marketing he wants to take advantage of
the Ridgewood foot traffic and tests
Paul’s speed in the kitchen how are you
so for the first time in 4 years bazini
is open for lunch having lunch today
fabulous lunch menu around the corner
bazini $15 soup salad and the most
amazing pasta wonderful thank you so
much thank you now Chef Ramsey only has
one thing left to do tell the owner so
here’s what we’re doing today we’re
going to serve the most amazing two
course
lunch that’s right this is not a formal
long- winded 3-hour ordeal this is a
really nice easy quick vibrant lunch I’m
nervous but you know this is what we’re
going to do today fantastic you know
great you know terrific you and I in the
kitchen great I’m your Sue Chef okay
fantastic I’m your [ __ ] okay ladies
you’ve both got great personalities so
both of you running the front of house
I don’t know anything about the front of
the house I don’t care about the front
of the house I just want to do my job
great service grap food in and
out hello
welcome uh follow me please Chef Ramsey
is hoping today’s launch will show Paul
and lesle the opportunity they are not
taking advantage of don’t have the pasta
the fantina pasta and the power of
serving fresh pasta soup three
pantanella 2 okay good let’s go
two soups are going in the window Chef
to go up with two salads salads 30
seconds P very good thank you don’t
forget speed today yes y order in one
soup two oric cat two panzanella three
vegetable oric cat three regular orat
very
good waitressing is totally not my thing
I’ll be right with you folks you girls
okay we’re just waiting on our
wine um garlic oh my Pen’s not writing
I’m sorry Sharon and I are not servers
we did the best that we could is
everything okay we spoons too oh yes I’m
sorry but we forgot that you need a
spoon to eat soup where’s the spoon why
you asking me God help
me oops I’m sorry service manage with
that thank you that looks great enjoy it
next entree is what two ores one
vegetarian orete it was great working
with Gordon tape you know we worked
together we jumped around it was good it
was like a good two man you know Vibe it
felt good you know it felt real good
with Chef Ramsey and Paul working
together you got four vegetarian I got
five normal yes four vegetarian on the
way excellent beautifully cooked fresh
pasta is flying out of the kitchen thank
you very much enjoy it there you
go oh my gosh this is so good this is
like the best past I’ve ever stuff your
mom makes and you’re in and out in no
time mhm how is it very good good we
good I’m glad the kitchen did everything
right today that’s it the board is
cleared yeah I don’t have any tickets
any food no food I absolutely think
lunch should be an everyday thing at
bazini I think that today probably
proved that to
Paul it was a great lunch service it was
really good it was profitable and we we
know we made money and uh customers were
happy and it was quick and it was easy
feel
[Music]
good coming up it’s relaunch night at
bazini this is the most important night
of this guy’s life will Paul rise to the
occasion it’s roll or will he go back to
his old ways I’m one person with two
hands giving excuse don’t have eyes in
the back of my head I’m doing 400 things
at once after excuse I can’t cook and
manage it hey we’re all working together
here TW the argu the survival of the
restaurant is on the line we sing Let
the Titanic in here but not everybody
believes in Saving it where’s my where
the [ __ ] is out you don’t know he’s gone
ow
[Music]
ow inspired by Paul’s performance during
lunch and his fresh pasta Chef Ramsey
and his team work overnight to renovate
the
[Music]
restaurant morning hey welcome to the
new Pini oh my
god wow look at it new tring new sign it
looks inviting it’s gorgeous in the
neighborhood with 60 restaurants you
have to stand out it looks spectacular
awesome this looks beautiful ready to go
inside yes let’s go I have ants in my
pants oh look at this the tables are
gorgeous I love these chachu look at
that that so nice gone is a lemon pound
cake on the walls new slick Italian
bonquet isn’t that lovely it just mod it
looks great the color is contemporary
look at the napkins fresh pasta made
daily welcome to bazini freaking awesome
the dining room is beautiful I never
thought in a million years this could
happen and
um we are so grateful thank you again
you oh good my darling I’m glad you’re
happy the restaurant renovation was
drastic but the biggest change to bazis
is the menu Chef Ramsey has taken the
old risoto the disgusting chicken and
the Bland tilapia and replace them with
a new and vibrant menu featuring fresh
pasta love the menu from 27 dishes down
to 15 why is it reduced because it’s
fast the idea is everything’s cooked to
order it’s fresh CH grilled calamari
with fresh chili and arugula the main
entree is bisteca fresh konata with
white beans Pastor the day is going to
be tagat telli of muscles and clams
that’s the Hallmark is that menu
manageable y looking at the menu the bar
is set at the 10 and we need to be able
to get as high to the tent as possible
certainly nothing less than an 8 and a
half Des sh car look at it beautiful
Sumptuous sexy and something you want to
take home to
bed
oh what take home to bed oh
boy you killing
me hello welcome you are Panera with the
new menu and the new Decor in place
follow me please Chef Ramsey has invited
VIPs and dignitaries to show why bazini
is special even amongst the six
restaurants in town let’s see what this
new menu offers us all pastas fresh made
here on the premises today have the
calamari to se calamari to search off
excellent first order yes you have one
PL one calamari yes one tot yes chef one
te tell Al I would get to Kari working
okay want try and get a little bit more
color on tickets coming in I’m not
thinking about am I going to be able to
do it I’m not thinking about oh my God
we’re going to crash it’s about me
pushing myself to be the person that I I
am tonight Paul’s attitude couldn’t be
better get like four more PLS working
please and everything in the kitchen
seems to be right on track this is table
number 21 Che okay good now the first
appetizers are at the pass hey guys it’s
roll
here touch that I can’t send out raw
Calamar yeah Paul please yes it’s
[ __ ] raw my
God make sure everything’s
cool Paul these tables are very
important I need a second to think
problem oh come
on Al you got come on I need help I need
you to get in the game with me please I
I can’t do it all alone Al please tell
me at palenta please tell me how palenta
I know what’s on the line I know we got
dignitaries in the dining room we have
to get the job done we have to get it
done well we have to just get it done
get an order in that’s stable 21 guys I
can’t cook and talk and manage the
tickets I need help I’m not working
alone here one was a total disaster P
got flustered I guess and there was a
lack of
communication the pressure of relaunch
night has clearly gotten to Paul his suf
Al and the rest of the kitchen staff no
we’re not firing at the moment and 45
minutes in not a single entree has left
the kitchen so highly deess pasta bring
it out talk to me Paul please 24 tot
need T special it’s only a two top yeah
but Chef I want to get this Four Past
out first yeah I know but what I’m
trying to say to you is it’s the same
put a four and a two top together kill
two birds in one St own position
yourself manipulate the board to your
advantage come on an hour and a half
later of course we’re hungry yeah this
is an hour I absolutely understand well
I hate to say it but 33 has been waiting
for forever I mean they’re one of the
first tables that walked in this store
everything is a complete mess nobody’s
getting their food the orders are all
mixed up it’s just unbelievable out
there these VIP tables yeah are waiting
too long I need some help I need someone
to move tickets I can’t do everything
myself I need some communication we need
to [ __ ] go we’re sinking like the
Titanic in here let’s just
cook this is such a shame Paul shut down
he’s not communicating and more
importantly I think he’s given
up God sake come on
po p I’m doing 400 things at once I’m
trying to do damage control at this
point damage control is not what I want
to do this point I want to cook I want
to get food out I want you know clearly
I need some help 41 I need to know how
long I need someone to tell me what 41
is don’t have eyes in the back of my
head okay what’s our ETA on 45 Paul Al
talk to Al please stop
cooking 45 I still don’t have an answer
on 41 oh Christ’s sake this table’s been
waiting for an hour can’t do it all I I
got this you don’t know that for sure
well I’ve been waiting for like
everybody here is waiting hey don’t
Shish me we’re all working together here
we don’t need a shusher guys this is the
most important night into this guy’s
life quit the
arguing everything crashed I don’t know
if it’s the Titanic or the Hindenburg
but it’s a [ __ ] mess all right I know
you don’t want to hear this but I need a
pasta special and I need it immediately
buddy hell where’s Al where’s my suf the
only one in this kitchen
Al Al where is Al I don’t know where the
[ __ ] is Al we don’t know he’s gone no
sign of him he’s clearly gone sakes man
ow
[Music]
ow where is
see it’s relaunch night at bazini and
not only are customers getting restless
an hour and a half later of course we’re
hungry but suf Al has gone AWOL where’s
Al where’s my
suf ow I think he quit I was shocked
that Al walked out that really sucks
there was a shock wave that went through
the kitchen the service staff no one
could really believe it come on guys
please when you just left high and dry
like that it’s a little difficult listen
to me Al may be gone but the customers
need feeding let’s support one another
but as a human being with compassion you
go in you help and you give it your best
shot all right take a deep breath I’m
glad to help if you cook the garnishes I
can cook the lamb the strip yes yes chef
let’s go then I can only imagine what’s
happening in that kitchen back there
start working on three tag two pepper
deli straight after yes good I’ll do the
rotto Sharon so you with me I’m totally
with you Sharon congratulations to the
new Sue Chef I’m very embarrassed our
Sue Chef walked out it’s not even cold
it’s too tight you know it’s like it’s
like stge
yeah good girl Sharon thank you Chef
good girl let’s go talk to me come on
Paul please I’m 1 minute from
dressing I’m 1 minute from dressing je
I’m working still going to be a few
minutes I apologize tag special in the
window good go thank you Sharon service
please to save tonight’s dinner service
Chef Ramsey has taken over the kitchen
come back for the rotto please and along
with Sharon’s help hold on Sharon food
is now entering the dining room asking
you shall sometimes in time receive but
now the question is do the customers
feel it was worth the wait the food is
fantastic worth the wayo has a wonderful
taste
chicken is
[Music]
delicious we had some challenges you
know we had some things that weren’t
expected to happen but that said
everyone stepped up as best as they
could got good feedback from the people
so you know I feel it was
success before I spend some time with
Paul and Leslie I just want to say um a
big thank you yeah your desserts are
fantastic over the desserts your
personality is for me fundamental to the
longevity and the potential success of
this restaurant and I just want to say
uh a big thank you well done I done yeah
oh I enjoyed his company I think he
enjoyed mine and I hope I made him proud
thank you cuz I really tried very
[Music]
hard right that wasn’t easy no no
nowhere near it uh however I know the
customers love the food absolutely yeah
and tonight confirmed that you have an
identity the fresh pasta is out there
but truthfully as hard as this is for me
to say to you face to face honestly Paul
you haven’t changed enough to convince
me that
this can turn
[Music]
around I was totally focused and totally
committed no no no no you weren’t poor
Jeff no no come on Big Boy the first
appetizer raw squid not slightly
seared raw 20 minutes later the place
was sunk you needed me I regrouped got
the kitchen back together I’ve never
worked this hard in launching a
restaurant the truth hurts Paul you’ve
got to start telling yourself some
serious home truths the way to becoming
a better Chef is to realize your
weaknesses and improve those weaknesses
I’ve taken all of the advice and I’ve
taken a lot of it to heart and I’ve seen
out of it of what I do is wrong here’s
my advice at the heart of this
restaurant has to be you your food you
on the plate you have to stand up to the
plate and hold the resins I know that it
starts and stops with me and I know that
I have to be the leader and I know that
I have to command the troops I take
responsibility for that you say all the
right things always but now it’s time to
do the right
things right
good night thank
you I think that Chef Ramsey came in and
really identified the problems and I
think he certainly helped Paul and I
totally feel that all the tools we have
are enough to save the restaurant Chef
yes chef good luck thank you very much
appreciate everything appreciate all
your hard work and and everything You’
done for me it’s over to you now I won’t
let you down this experience has been
amazing I’ve been put on the path to
success and I’m really excited about
going forward please please don’t let
yourself down thanks very much good
night good
[Music]
night what a week Ridgewood may have 60
restaurants within four blocks but I do
believe the new bazis with its fresh
pasta can be a huge local success
unfortunately I’m just not sure about
Paul but nothing would make me happier
if you could prove me
[Music]
wrong after Gordon’s departure Paul
immediately hired a strong suf and with
the new fresh pasta identity bini’s
experienced a boost in business very
sadly Sharon left the restaurant to get
away from Paul and to focus on her own
dessert
[Music]
business