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can gordon come over and stare at you like this? | Kitchen Nightmares | Gordon Ramsay
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can gordon come over and stare at you like this? | Kitchen Nightmares | Gordon Ramsay

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can gordon come over and stare at you like this?

Season 3, Episode 6

Gordon travel to a `high end’ husband and wife run Bistro in Lighthouse Point, Florida. Stubborn Scottish dictatorial chef and owner Andy has cooked for celebrated chefs in the past, but since opening Le Bistro has lost his passion for cooking and doesn’t listen to anyone. With customers grading his food 3/10, and Andy not responding well to criticism, can Gordon get him to listen?

Season 3, Episode 7

Chef Ramsay tries to help two inexperienced restaurant owners who run an Italian eatery called Casa Roma in Lancaster, Calif.

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can gordon come over and stare at you like this? | Kitchen Nightmares | Gordon Ramsay
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tonight on Kitchen Nightmares Gordon heads to Sunny South Florida but ends up in a gloomy situation has the business ever worked in 9 years no at a restaurant called Leist don’t you dare go to the wrong table in spite of the business failing miserably get it you don’t have to get it this Chef owner still operates like a stubborn dictator quiet quiet quiet who doesn’t listen to anybody I’ll do what the [ __ ] I like not his employees Alex this is your fault you sort it out not his wife where you going get back here you’ve [ __ ] up enough tonight and not even his customers he wants to me to r t go [ __ ] himself you know tonight Gordon is in for the match of the year it’s like a competition between you and I you don’t intimidate me but he is not backing down treat your wife like a [ __ ] dog don’t you [ __ ] go there I’m going to do it get ready for a head-to-head confrontation why can’t you just cook it as Jeff Ramsey attempts to get through to a man so arrogant I don’t know if you’re part of hearing and so resistant to change there’s one person cooking that’s me that his restaurant may be impossible to rescue you are blatantly ignorant that’s tonight on Kitchen Nightmares lighthous point an exclusive Community 6 miles outside of boa Raton Florida lined with large Mansions pristine beaches and home to liistro after studying at top Michelin star restaurants throughout Europe Andy trusdale met and married the love of his life Ellen come on give me a kiss see you see you later Andy and I met and St Thomas at the restaurant that he was executive chef and I fell in love with his food it was love at first bite I’ve worked in a chef in many different areas in big hotels small hotels little restaurants and I can run rings around anyone anyone tired of working for other people they moved to South Florida in 2001 to fulfill Andy’s dream of opening up a restaurant of his own good evening the beach to restaurant can I help you hello and myself decided to buy a restaurant because she obviously tried my food she realized how dedicated I was and I’m very on the ball with everything hey what’s that [ __ ] over there get off the shelf get that off there andy is not only a chef he’s a Creator don’t forget my apples you need apples cut three nice rings I would really say he’s a master at what he does and if I didn’t think my husband was a brilliant Chef I would not be in this business with him Alan I’m right here table 14 is ready for the entree I’m going to run this now there seems to be a lot of wealth in the area but for some reason the people that live in Lighthouse Point do not seem to appreciate Andy’s food Andy they didn’t want it they don’t want anything else it’s through Dry the problem is he think he’s perfect so it really don’t like it when people send back to food steak is Grizzly get the [ __ ] out of here that’s beautiful beef tanine they’re a local customer I don’t give a [ __ ] and in here the Alex this is your fault you sort it out my food’s perfect I’ve worked long and hard and PID for the right to have what I want be quiet whether people come and like it love it or hate it it’s my business it’s my reputation it’s my food I’m the chef and I’m the owner that’s what I [Music] want I really wish I knew what the major problem with liistro was I can’t say it’s the food of course I can’t say it’s me I don’t believe it’s my staff I just don’t know what the problem is be happy don’t be it’s a beastro it’s fun it’s upbeat right now I can’t keep up with the debt and I don’t know where we’re going to get the money to pay the debt off it’s going from bad to worse for the work and the effort and everything we’re do and everything we put into this would definitely not benefit anything if this restaurant closes last thing I want to do is go and work for some idiot somewhere else I hate [Music] idiots South Florida known for many great things great beaches water sports and a place where people like to dine out liistro is Chef owned and he’s on his ass now today he’s close for lunch cuz he’s holding a cooking class I’m about to pay him a surprise visit here we go uh the menu is a goat cheese that we have on the menu and we put a little be poen on you arrange it so it looks like a flower oh hi hello good afternoon hello ladies gentlemen good afternoon nice to see you please don’t let me stop you how are you yeah no problem nice to me yeah very we don’t very happy what’s the matter uh just right in the middle of I’m F okay first impression I had when Gordon Ramsey walked in the door was what the [ __ ] is he doing here so what’s wrong Trey Chef I just thought we’ do like a little minute steak with a little sirine nice Hello nice to meet you nice to you here and you the server uh she’s my wife oh she’s your wife oh nice lucky lady so maybe like a large dice bring them up to the boil let them simmer for about 15 minutes going to put a little bit of butter in there should it be smoking so that’s okay you obviously just play a little smoke [Music] um I felt a Gorden R Ramsey was just being an actor thank you very much hope you enjoyed it nice to see you so much thank you very much thank you so how do you think that went happy with it uh not really what’s the matter those cooking classes go very very well for us I don’t want you to [ __ ] it up to try and make a mockery of what I’m doing in front of these people Jesus are you always like this or always like what so defensive you ask me a question I’m answering [Music] you okay so let’s lineen up a little bit come over Johny please so where did you start cooking Andy I’d work for uh Michel R in London you work for Michel r at the water sign in yeah that’s exactly what happened to me so we had a very similar sort of training honestly from a chef point of view You’ you’ve got your stripes so in your mind the one single reason to why the r is not working Ellen movie what for some reason people don’t find it appealing to come in here and I mean the locals where our bread and butter clientele don’t seem to enjoy the restaurant they’re not biting people really and truly are pretty demanding think we’re fed up with it has a business ever worked in 9 years no never it’s gone up and down it’s never been great and ell said your wife said very quickly no if it’s never works don’t be embarrassed I’m not but I’m just saying that she’s wrong right I’d like I’d like to eat seen the cooking class fantastic resume and I’d love to taste your food and I yeah show off show me what your made of just take it off the menu yeah I don’t know what Chef Ramsey is going to say because Andy’s food is very good and he somehow manages to stay ahead of the trends all the time with his menus and his rest just as we always do that’s not changing nothing we don’t have two or three people cooking on the stove it’s me on the stove listen you got to hand me that [ __ ] out of that fridge we no [ __ ] around if I say I want it this way I want it that way because I say I’ve earned it I’m paying for it okay just a minute for the lamb and we’re going to have everything else com right out nice to meet you good [Music] Gordon Alex do your job let’s go okay oh he is the r yet h doing Happ PT thank you you’re welcome Jesus I think I just chipped my tooth didn’t like Duck cartilage Christ show him the bone as well Jesus I just bust my tooth here man he found the bones on his duck doesn’t go away go away he doesn’t listen to nobody that’s it that’s the way he is cannot CH the Andy Alex Jesus coconut curry jalapeno my God garlic coconut lamb inside the it is okay uhhuh did you show Chef the college yeah I did he uh told me to let go go away he didn’t want to talk about it that’s the [Music] truth so rubbery huh the texture of the Lamb it’s just very rubbery m Mediterranean crispy fried lamb Curry roll I’m in Florida not in Mumbai you hat it whatever this is [ __ ] this is just to [ __ ] us up no that’s not why whatever I’d stop right there F you and go away Gordon Ramsey trashed everything I did I think that’s his whole goal is to trample all over you make you feel bad okay uh right that was interesting so that was you at your best that wasn’t my best I’ve ever done in my career you mean the best here or do you mean is that the best food that we have yes or know I mean you was that I asked you to cook for me and just yeah just tell me how that was for you that was good for this restaurant it’s good for [Music] him here’s the problem the food’s oldfashioned and totally totally out of text in terms of where you are that’s your opinion the food is sad stuck in the 80s possibly the most shocking Dish anywhere in Florida the crispy lamb roll what in the hell was going on when we put that one together shredded coconut horrible rubbery texture almost on the verge of being [Music] depressing any more you want to put me down for the briet I don’t know if anyone gave you feedback but it was on the verge of breaking my tooth all right I’m supposed to believe that you’re not looking at me now as if I’m exaggerating was full of colage I’m listen to what you say and nobody I didn’t know no one told me no one told you hey man he found the bones on dir doesn’t go away 2 seconds Sir yeah did you not tell the chef that the first mouthful was full of cartilage yeah I did me I told him you told me to go away when your waiter comes to tell you valuable information you should know those kind of things right can I just have a 2 minutes with Andy my own would you mind Ellen would you mind honestly yeah straight up I’m here to help so far all you doing is just slam me down that’s all you’ve done with me I think it’s about you you blame me I know you are yeah he’s not my chef he’s not we don’t work for him you’re the chef owner right so why won’t you take responsibility I’m the chef you don’t like it that’s fine it’s your opinion you don’t like it we’re [ __ ] we’re no good I’m lousy whatever [ __ ] me do you have issues coming up Andy is ready to make a a confession I’m a loser everybody but that doesn’t mean he is ready to change go back and tell her choose something else Madness as he continues to battle with the patrons Dango [ __ ] himself the weight staff get back here you’ve [ __ ] up enough tonight and Chef Ramsey don’t you [ __ ] go there don’t point that [ __ ] I’ll be what the [ __ ] I like that’s next on Kitchen Nightmares in the short time that Chef Ramsey has been at liistro he is already feeling very UNC comfortable with the Arrogant owner that cooked the food you don’t like it we’re [ __ ] but no good I’m lousy whatever now it’s time to see how this tiny South Flor a restaurant handles its customers in a dinner service I got to take the there come to you okay I’m the only one who takes do it’s a joke waers are actually working is that or is that the way they do it I would love to be able to just take the orders but Andy only wants one person right in the chat thank God he brought a Breck seriously is Alex the only one who take orders in there yes one person takes the orders and it slows down things for Andy I’ve just noticed two tables are waiting to get their orders taken okay I’ll go out and see what’s happening Hi how are you awesome y do you know what you like okay who would like to start oh my [Applause] God so what do you do usually pull out everything when he calls an order on so he can get it on the fire so do you actually cook as well or not I can but and he does not let me cook this is definitely his little kingdom here isn’t it his little onean band hey hey hey we don’t have time for talking I don’t care if it’s him or the queen Jesus just keep going over that refrigerator you look on there and go over everything [Music] wow who is this writing that’s why because why are you doing that you’re going against everything we said and everything we did I’m sorry where you going get back here you [ __ ] up enough tonight people are really dumb sometimes and they think with their ass rather than their brain it’s an hour into dinner service and this partk Chef Park dictator has now allowed a few Entre to leave his kitchen Andy am I ready to take this been waiting for you yeah the fries are there I don’t know what you want me to do that grows on the plate Madness so you g my way hi thank you for your patience it’s inedible medium well done it’s really too red for me I like it well but not short okay thank you Andy she wants it well but not charred medium well that’s medium well she wants it more I don’t care we’re not doing it again no so go back and tell her choose something else oh Jee Houston we have a situation I’m very sorry but the chef you’d like you to make a different [Music] choice this is unbelievable cuz there’s a lot of similarity between Andy and I we’re both English and we both studied in Paris but there’s one thing we don’t share in common I care about my customers here clearly doesn’t give a [ __ ] what a [Music] shame and here I say it’s terrible what’s terrible about it he wants to Mee him R time go [ __ ] himself you know why you looking for excuses and every [ __ ] table that’s came back all you want to do is argue with them look at the potatoes they’re black so [ __ ] sad well all you’ve done is slammies the second you’ve been here that’s what you do right why are you acting like this I don’t get it you don’t have to get it Andy seriously you don’t give a [ __ ] big boy you’re looking for a justification every time you [ __ ] up a man that can’t even accept his own mistakes or get your started your ass say it’s brilliant Chef you’re amazing treat your wife like a [ __ ] dog don’t put my wife into it I’m going to do it do you know why don’t bring my [ __ ] wife into it don’t you [ __ ] go there don’t point that [ __ ] Fu life well just calm down I just ask polite don’t talk to her like that cuz you haven’t got respect for her how can you get people working for you yeah whatever this is [ __ ] byebye after getting nowhere with Andy in the kitchen good just before you leave would you be so kind just to fill out these customer comment cards sure Gordon steps outside not only to cool off but to get some feedback from the clientele let’s go something Andy has never done I asked your customers leaving the rest the evening to rate the service out of 10 to rate the food to rate the experience so on average 4 out of 10 for the service on that note why do you take all the tables order that’s what they want who oh me so what’s the rational behind it the logic it helps us space a little bit buy a few minutes there’s three of you in the kitchen like I said I don’t know if you’re hard of hearing but there’s one person cooking that’s me food they rated three out of 10 but the most important question was would they come back and about 78% of them said no and the weird thing about the whole service tonight every time something comes back as far as you’re concerned your customers are wrong no that’s your evaluation that’s what I watched don’t make you right and me wrong about every single thing oh my God why you have to be a [ __ ] [ __ ] cuz you act like such a dick every time [ __ ] it’s like a a competition between you and I you don’t intimidate me what bully me that’s all you’re trying to [ __ ] do you’re so wrapped up in a deluded little bubble and not one person has got the balls to tell you the truth is not working you are blatantly ignorant whatever [ __ ] you come on well you’re one-sided that’s all you want to [ __ ] do man excuse me hold on no it was a miserable evening in which Chef Ramsey tried continually to get through to Andy that’s your evaluation oh my God but this stubborn Chef flat refuses to listen just don’t want to get better to you what you’ve never ever ever understood the value of your customers let alone your staff because you don’t give a [ __ ] about them I’m a loser everybody I’m the worst [Music] God anything else I got any more guys can you give me 2 minutes on my own please guys can you just back off [Music] please would you mind yeah everybody everybody out a doing it who’s an [ __ ] we can never tell him that CU he won’t listen he won’t listen to nobody do you want your restaurant to work yes or no obviously yes okay good but stop there that’s the most honest you’ve been all day I told you that you don’t need to be so defend ensive with me tonight was about observing or watching the [ __ ] setup you have created a monster here what are you suggesting are you committed to making this place change that’s all I need to know before I’m out of here that that is it yeah you can change everything and no no I need to hear it from I you you you you you Andy you thank you I’ll see you in the morning good night get some sleep [ __ ] me [ __ ] you now gentlemen good night one stubborn [ __ ] huh Andy’s statement that he is opened to change has kept Chef Ramsey around for at least another day but Gordon is fully aware that he is at the beginning of a huge uphill battle take a sink sit down and relax how cool is this terrific right I wanted to come out and clear the air because of the stigma and your training and the proudness that’s defense mechanism but before we start changing you have to understand that we have to identify the problems with the restaurant you’ve got to understand where you’ve gone wrong and when you come downstairs with me I got a little surprise for you sandwich would be nice sandwich [ __ ] now stop thinking about your tummy now come down because in this door okay I’ve arranged for you to meet yeah some very special people good morning ladies and gentlemen how are we good to see you in this room are your previous customers and they’ve got some very important information to tell you about the experience the last time they ate at the Beast truck Madam tell me the experience what was it like it just in general did not live up to our expectations and was not at all what we expected for a beast what was the biggest disappointment across the whole experience the food the food andtie anything to say nothing to say nothing anyone else we were there a year or so ago none of us can remember the experience we didn’t even know the restaurant was still in business until we saw I don’t really want to come in mhm because I I don’t want to get into it isn’t this valuable information when did you eat up the beast when was the last I’ve eaten there twice the last time was probably about a year ago and describe the experience you know you walk through the door it’s kind of dark gloomy there’s no one in there at all M you know and then you sit down and eat and you know it’s like you have everyone staring at you when you’re sitting there eating you know it’s it’s a very uncomforable honestly deep down are you looking for naked women dancing on the table what are you looking for hey relax what are you looking for relax relax relax they don’t want to see naked dancers on the table come on Andy these are customers he didn’t want to hear about it it was a wall that Andy had around him but he needs to listen to what the people are saying why’ you take it so personally this is really not nice for us so I got to suck it up right now it’s not personal yeah thank you so getting you guys here today was valuable for me to understand where we’re going wrong I’m sure Andy and Ellen will take the information in the right text uh but thank you in spite of Andy again refusing to take advantage of any feedback Chef Ramsey pushes on to another problem in the restaurant Andy’s inability to delegate anything to his suf to make his life easier yeah I’ll do the dish with you then tonight as we’re in service Henry can cook the dish so is he going to do that dis he’s going to purely cook one Snapper just to make your life easier whatever are you all right by the way you don’t look very happy you seem like you’ve gone into a little bubble again no I haven’t okay great have you cooked Snapper before yes you have yeah good getting on the stove be nice tonight cooking you know Snapper dish help speed up just to get food out if you square it up the fish Cooks evenly yes yeah and nothing’s overcooked on the outside fish in always lay away from you yeah skinside down fingers on the top I wish you had a St in I could keep him there my concern was is that I was going to cook the fish properly and get it out in time take your fish few three Blaze and sit that on top of your vinegarette would you like a little taste first yeah yeah Ellen please local C Snapper and more importantly right now pretty good for the bottom line in terms of profit wise that’s really good I love the dish it was delicious hopefully we’ll sell most of the special tonight and Hendrick will be taking some of the pressure off of Andy Andy I know you’re busy come have a little taste yeah very good he you [Music] going very nice happy with that on your menu that’s fine coming out that ticket is like a hot potato in your hand get it out the battle between Andy and Gordon escalates to a full out War if they wanting more cook why can’t just cooking and when liistro hits its breaking point it wasn’t given to me on a [ __ ] place don’t throw away Jeff Ramsey gets devious something I need to show you very very quickly you won’t believe what he does in order to get through to Andy I’m so sorry but now you’ve overstepped the mark that’s coming up on Kitchen Nightmares in spite of his frustration and disappointment with Andy Chef Ramsey has taken a number of steps to make sure tonight’s service will be smoother we’ll do 10 pors of this stuff tonight okay Gordon has created a new tasty profitable Snapper special lay away from you so you don’t Splash he has insisted that suf hendrik will cook hi welcome to the and lastly he has made sure that both waiters will be taking orders which are your tables I got this side with different waiters taking the order at the same time it’s easy to accommodate customers the whole place should run as a team we have some great specials tonight for local cot red snapper I’d like to have a snapper you just had a little tast I finish the thing off you was so good now that both waiters are taking orders one of Chef Ramsay’s goals has been realized order in orders are getting into the kitchen much quicker full be throws a middle one m and three Snapper order in one kacho want a Scaro order guys heard heard the only question is can Andy handle it and order in tell me where to fire those snappers Andy not yet because the duck’s going to be a few minutes what table’s next trying to do this one here I need to fire that snpp or no hang on I don’t want you fire without me being ready 30 minutes into service and the kitchen is already behind Hendrick is waiting on the sideline for Andy to tell him what to do and Andy is still cooking one dish at a time Andy what’s going on with tick I’m still missing the M on the last table that came on order that ticket is like a hot potato in your hand get get out waiting on that just not making sense ell it’s not making sense he’ll get it I know he will I still think Andy needs to get up to par he can’t do everything himself Andy needs more support back there I need all the Entre now Alan don’t make matters worse it’s bad enough having him on my ass I’m just saying six has been there forever this is a joke that’s 1 hour 10 minutes now not one entree served he has a restaurant next door to him and about to prove a very important [Music] Point how are you good evening busy night here tonight yeah yeah would you mind if I order to go no not at all I will go for the S tuna okay how long about 10 minutes thank you very [Music] much can help still no on TR can you believe that well that’s 10 minutes this restaurant on average 75 to 80 minutes for an Entre let’s [Music] go ready yes it is excellent does food always come out that quick yes thank you incredible well that is absolutely delicious there’s somebody else that really needs to know about this now still no on [Music] tra 30 seconds oh God something I need to show you very very quickly out of the frustration in terms of why food’s taking so long I decided to do a little experiment I ran in there ordered an entree tuna it came out 10 minutes they are full I’m just trying to show you what’s happening on your doorstep h we’re going to have to have a serious talk by the way it was delicious were an hour ago Jee hungry let me know when I need to send a snapper if you ready can you just give me a second just so I can get these out yeah send the Snapper so you can focus and get quicker out of the box go go go after Chef Ramsey’s constant prodding Hendrick begins to cook I’m fireing one Snapper go for it tonight you reclaim your position as a sue Chef do a good job he’ll trust you more Snapper Snappers in the window and now that Hendrick is focused on cooking his specials at least some Entre are leaving the kitchen Snapper for you oh there we go look at that thank you yeah that Snapper is really good Chef ramsy Snapper cook by hendrik is getting positive reviews you cook my fish like this I’m staying home but the original menu is getting panned nailed the spp S came always under cooked man give me the plate was pink he never Cooks the way they want [ __ ] sake I’m ready sorry I cannot believe that you’re happy to serve that if they want it more cook why can’t you just cook it I don’t need to tell you big boy this is your restaurant I’m so sorry but now you’ve overstepped the mark now would Ser that my [Music] dog after another dinner service filled with customer complaints Chef Ramsey tries once again to get through to Andy tonight honestly I was disappointed because you proved yet again that you don’t give a [ __ ] about your customers you’re in the service industry customer relation do you want to hear anything on I have to say about it to to answer or oh please there’s no point you’re just badgering me you don’t want to hear anything I say talk to me Chef my name is Andy isn’t one of the problems that the customers here are different than your experience of customers in Europe that is that is part of the truth people don’t here understand any form of food or service and truly but you can’t afford to be a snob I’m not a snob you just told me you know they don’t know what they’re talking about you just said it yourself you got to come down Peg I know chefs that would give their right arm to have their wife at the front the chef at the helm and a neighborhood Family run business it’s a dream come true for any chef I wasn’t [ __ ] given it I earned it good it wasn’t given to me on a [ __ ] place don’t throw it away you’re about to blow it completely we at that point we at that point you you’ve brought it to light you’ve came and you’ve told us and you’ve showed us and you’ve brought it to light you can win if you want to Andy wipe the Slate clean and start again that’s the best thing to do tomorrow together all three of us are going to relaunch this restaurant tomorrow is the beginning of a new chapter wipe the Slate clean good night with Andy’s first real commitment to change Chef Ramsey brings in his renovation team to work through the night to transform [Music] liistro right good morning good morning how are you how very than how are you very well thank how are you great yeah good you look great now Andy last night you told me you were committed to changing this restaurant yes yes good cuz today’s about change yes this is your new restaurant have a look at your new sign oh my goodness oh that’s fabulous modern leg bable does look nice I love it it’s well overdue I love the sign it seems like easy on the eye ready to go inside have a look oh yes let’s go come in M oh beautiful wow this is great gone of the booths oh thank God in comes this wonderful leather upholster the wall comfy bonket seating take a seat I like this happy happy extremely happy it’s great I I stuck for words really because it’s it’s a big change for us I mean I’ve been in almost 9 years to see something in just a few minutes it’s like a shock wow oh my goodness it’s great it was great to see Andy as happy as he is and I’m so relieved I’m really looking forward to see him in the sh I think he’s truly capable of change this is the beginning of a new chapter it’s what we needed that’s for sure this is what you needed and if this doesn’t rekindle that spirit and that level of passion I don’t know what will Chef Ramsey spent most of relaunch day cooking side by side with Andy put your pan yep nice and hot what else you got left to do for service I’m just finishing the uh Penta Gordon is hoping these new menu dishes will be just what the local community wants uh right how does the food look looks great doesn’t it lovely the gaspacho perfect for a hot Summer’s evening oysters local oysters extraordinary steam muscles I would order that perfect have a taste Entre local Snapper big hit last night it’s remaining on the menu F and faga burger so good it’s quite straightforward and for me the secret tonight is the speed I was a little apprehensive cuz someone else’s menu but time for change and change is better of course we’re happy that is so good now everybody this is crucial tonight each one of your tables will play host to a phenomenal VIP that is going to spread the word beyond belief over there the chief of police over there that gentleman is the City Commissioner over here we have the host of the top radio morning show and there’s also the local run food critic from the newspaper this is fabulous thank you pretty excited to be cooking for the VIPs obviously they have a big poll so I’m looking forward to hopefully keeping them happy I want to know why they hav been there before with a completely new game plan in place so when it comes on you put on there you just take it right absolutely beautiful liistro is ready to open its doors and there will be a local VIP at virtually every table in the restaurant oh I’m I’m so anxious I’m glad you’re here you are thank you we have great new summer menu this sna beautiful comes with I’ll try the Snapper I’m going to have the risotto on your recommendation I’m going to try your Snapper I think that sounds really interesting is Chef Alan happy yeah he is who is he he’s like one of the top chefs in South Florida is he really he’s very very famous liistro success tonight rests on Andy’s ability to cook you and him have got to connect now yeah and his abil to delegate you keep it eye on these three here we go you ready y order in fil to result PK a snap and a burger here you go guys come on yes Henri make sure they’re nice you’re going to need fries for Burger need that right away come on come on give give me check up the burger is for you look at that anything Andy got off to a good start and customers are enjoying the new menu very good ordering but back in the kitchen things are starting to heat up got to let me know when I can fire that second Snapper and Andy is slipping back to his old ways what do we need chicken risotto lamb burger and yeah you’ve just gone silent last 15 minutes not saying a word but we’re going as fast as we can Andy don’t go go back to the old ways all right that’s all you are doing table 13 no 14 and five has been called that’s what we’re doing don’t you dare go to the wrong table come on hey come on you hold go go go go go where’s a [ __ ] Snapper I need two Snapper on the table ready or not coming with it CH believe that I’ll do that you don’t want to send these do you they can go with e they just go in a [Music] window Andy can we go with these come here 2 seconds please Chef what the [ __ ] is going on there this one’s more cooked than nor sh come here you minute come here come just just just just 30 seconds out of the way of everybody I need two snpp on the table ready or not there it’s relaunch night and the pressure is starting to get to Andy come on give me that [ __ ] thing they can go with these they just go in the window old habits are returning and the food preparation is suffering Andy what the [ __ ] is going on there this one’s more cooked than Chef come here you minute just just just just 30 seconds out of the way of everybody you can’t just send [ __ ] why now do we do this sorry Chef I mean to do what why do you have to cook every [ __ ] order we’re just about to serve two plates of [ __ ] one mushy [ __ ] useless piece of [ __ ] crap bit of fish and one cooked a [ __ ] why are you looking away talk to me Chef I didn’t quite catch it there’s no excuse you were running around doing everything I don’t get it where’s the standards you’re right I admit that you coming in big eye opener Gordon Ramsay’s a mean nasty son of a [ __ ] it’s a lesson in tough love it’s a wake up call just that I didn’t see it right till the very end we can’t come this far now and Flake at the end huh you know what no cuz this has to go and I spoke to does have to go I’m really sorry I’m sorry now I’m dreadfully sorry he works his ass off all night you cook like a star and then look we come to this you’ve got more proudness in you than that you got two Snappers in the oven there right yeah that’s it there you go open up and talk to him and teach him yeah yes sure you know what you could do would be nice if you put the spinach on for me and if they’re on all I got to do is put him in the window that way let’s go this time Gordon has clearly gotten through to Andy he’s on top of the kitchen again and food is getting to the dining room quickly Snapper that’s excellent Snapp is delicious they did a really good job Gordon Ramsey is very insightful he knows Andy can cook he knows exactly what Andy needed he saw the rut that Andy was in it’s been a dream come true thank you very much Andy no more customers that’s it can we break down yeah yeah after a successful relaunch night in a restaurant full of VIPs Chef Ramsey wants to have one last word with the owners here’s the good news about tonight the relaunch was a success absolute success not one plate came back that is incredible you seriously can cook but Andy here’s m confession to you there’s been many times this week that you frustrated the hell out of me you know that right I know and honestly I finally saw the man I’ve been dying to see you C brilliantly well you’re a different man you just got on with it delegated and pushed them I don’t say a lot and I don’t smile a lot but I’m a thinker but I appreciate it I really do without you it wasn’t possible we appreciate it I was real down in a dumps I mean ready to get the hell out of here but with Gordon Ramsey being here this week it’s made me think we can make a better life and a better business here I just can’t wait to get into this new restaurant that we have what a long way we have come this week yeah take care of that stubborn mule yes thank you well done good job good night good night up until tonight’s dinner service and I really didn’t know if Andy could make this work and honestly I’m still not convinced he’s got everything here to make this place a huge success I just hope that his own stubbornness doesn’t get in his way unbelievable in the months that followed Andy and Ellen continue to embrace Chef Ramsay’s changes another one another fet snap a foto away List’s food is light and fresh and customers are thrilled delicious okay well I will let the chef know thank you very much thank you very much and there is no better indication of that than listro repeat business I think G Ram saw that I was just doing everything and doing too much and it was holding me back I’m really hoping to progress and move on and get bigger and better Gordon Ramsay is welcome here anytime here’s too and New Beginning thank [Music] you tonight on Kitchen Nightmares Gordon travels through the California desert and doesn’t exactly find an oasis has to be one of the worst restaurants I’ve ever seen in my entire cooking career the food is wretched this is outrageous stick to the [ __ ] hand back in again the restaurant is a mess it look like somebody peed on the ceiling the walls the doors could be throw up the owners are clueless why would you open a restaurant if you never works in one cuz we’re insane and the chef is a ticking Time Bomb what part of that don’t you freaking understand ready to explode it was a bad [ __ ] Day pal bad day enough could this be the restaurant that leaves Gordon with more questions than answers I don’t know what’s wrong with you I don’t know what’s wrong with you and I don’t know why the [ __ ] you’ve opened a restaurant it’s desperate times in the desert next on Kitchen Nightmares maybe that’s the secret success behind this place burn the [ __ ] thing down [Music] Lancaster California 70 M north of Los Angeles is home to kasar Roma the oldest restaurant in the city how’s your Pizza Guys in spite of having absolutely no restaurant experience Nyla and her son Jeremy bought this failing Landmark restaurant with the hope of turning it around round 2 and A2 years ago I was in real estate I was sitting around looking at business opportunities and I found casaroma I talk my oldest son into getting in with me and had we had known the restaurant business very well we probably wouldn’t have done it we got to get this place turned soon me and my mom thought we were buying a restaurant with a bar attached to it you guys want to sit in the dining room or we going to go to the bar okay but really it just was a bar with a restaurant attached to it my bar does all my business it’s like two different countries our bar is always packed and the restaurant sits empty in food on a good night I’m making 175 on a slow night I’m making $9 want your [ __ ] drama that’s [ __ ] and you know it we’ve had almost 20 chefs over the last two and a half years but I’ve had Drew for a year and Eric for almost 6 months Eric’s a huge reason why cerom isn’t doing well not one table not one table’s had their food yet he lacks getting the food out a timely fashion and his food is very Bland it’s dry I don’t I lost my appetite I’m going to need five chicken breasts I’m good at this I’m good at it do I make it look fancy do can I put pine trees and stuff in that’s not what I do I make the food taste good it’s presentable and it’s like [ __ ] that’s pretty damn good Eric and I do not get along in the kitchen because he doesn’t produce very well and he expects me to do everything I need every [ __ ] one of my pants right now we totally are in dire need a sh help because there’s something that’s got to be turned around about this place because it definitely is a nightmare if I close down I don’t know what I would do I raised four boys and uh R ran a home my whole life 5 years ago I got a divorce and then I bought this place two and a half years ago and it kind of took up the the time I don’t care about getting rich from here I just it would be nice to pay my bills you know and have some some extra money at the end of the [Music] month casaroma since 1958 this restaurant is nearly 50 years old and by looking at the sign it shows D to find out what it looks like [Music] inside Hi how are you oh hi nice to see you well nice to meet you this is Nyla I’m Nyla good to see you this is my son Jeremy Jeremy how are you nice to meet you nice to see you now this is uh very cozy no windows anywhere no not in the bar Park we have a restaurant par over there din room over there in terms of business I mean the bar is obviously busy Bar’s always busy Bar’s always busy always busy it’s our restaurant we can’t get going to save our life what rest were you working in before you got here I wasn’t he wasn’t I work in the grocery store and he works carpet cleaning grocery store and carpet cleaning I know yeah is that blood down there what is that no no just dirt oh just dirt dirt and just out of Interest with no previous restaurant experience anywhere why would you open a restaurant if you never worked in one cuz we’re insane so um I think it’s about time I had a little taste yeah where’s the dining room right through here right through there Jesus that cop is disgusting I was so excited whenever Chef Ramsey walked in the door it was like wow I can’t even believe he’s here I thought well here we go he’s going to see the nightmare I’m really living Jesus what is that crusty bits of lime lemon and bits of tissue on my table hello hello how are you I’m very well thank you how are you good I’m Ashley Ashley nice to see you Dar so nice to meet you can I just give you those they were on the table and little bits of I think lime back from 1958 nice just down the side of the back of my chair sorry excuse me excellent you see I feel like I me I I know I’m not exactly the smallest but I feel like I’m just going to go through is that normal like that no it’s not no no it’s not I me I I’ll fix it in a minute um casoma fine Italian dinning din oh or is that just an Italian spell it no weird anyway um I’ll start off with the stuffed mushrooms please the stuffed mushrooms the Monte Christo I’ll go for that as well Monte Christo yeah I’m hungry as you can see and finally I’m dying to taste a pizza a casaroma deluxe what size would you like yeah let’s go for medium medium yeah thank you for D you already got it leave this damn [ __ ] thing open yeah I got a big order people say well he’s a five star M Chef okay so he’s got four tires and a spare kiss my ass it means nothing to me the [ __ ] on the blinds there is disgusting oh my God why are you hiding there you’re trying to see have they brought any food to you uh yes I found some limes and lemons dehydrated down the side of my uh chair and bits of um tissue left on the uh table do you have a cleaner in here yes we do Christ m is she blind probably hey you’re not doing nothing right now I’m clean it up our stuff before give me a glass of ice water please White Ice Water yeah Nyla can I have an ice water please way to go dude she’s standing right there oh my gohost it’s um zero for zero 15 minutes in nothing I’m starving we got some appetizers coming right what appetizer coming it’s cooking [ __ ] thing that’s what snapped damn we got to get rid of all these dirty dishes killing me [Music] spend more time cleaning up after his ass with [ __ ] M [ __ ] that’s better I’ll proper seat just turn that one turn it’s done no it’s not turn it why is the kitchen so [Music] slow if somebody wants me I’m out back we’re past the half hour mark now so hey things is looking uh o [Music] la you got your appetizers here nope hey what about appetizers they’re all cooking you want to start on those piz then just relax take a chill my might as well keep fit do something I know go for a job got a mathroom coming up nothing wrong with working off for lunch when you get it do you have anything on that last order ready any anything on that last order ready or close no we’re put everything up at one time we’re just waiting for the sandwich and the pizza you want you got one thing close yeah if you got one thing close lay it out okay well the [ __ ] you want to do that but [Music] okay we got the oh jeez okay great I was nting off then huh I was nting off Sor I saw that thank you m and that’s stuff with crab right lovely okay thank you mad you’re welcome wow fried [Music] mushrooms Jesus soggy tasteless there not even crab or any form of flavor or Texture or anything in there but what worries me more than anything they’re just full of [Music] water how is everything um yeah pretty vile um are they frozen the mushrooms um they should be making them fresh ready [Music] yes [ __ ] didn’t work I told you the um stuffed mushrooms that you got you definitely tell it you said that he taste that it was frozen and he didn’t like those at all either good luck Pizza what is that thing what’s that sandwich that’s an ugly sandwich yeah no [ __ ] I’m not worried about him let’s see what he’s got if he wants to [ __ ] and moan that’s his drama okay here’s the deluxe and then here’s your Monty Crisco thank you is that powdered sugar yes on the sandwich yes with fries yes is that popular no [Music] Jesus it’s actually dripping fat ew when Chef Ramsey squeezed the Monte krisco and all that oil came out that really disgusted me that was very disgusting pizza maybe the best is for last Jesus unfortunately the Dough’s raw so thick it’s like wallpaper paste raw oh my God and that’s why clearly there’s nobody in the restaurant because the only people that can eat this kind of [ __ ] are the ones in the bar drunk after a long wait in an empty restaurant for some horrible food Gordon gathers the staff so you’re the suf and you’re the head chef to discuss the nightmare that is casaroma lunch absolutely embarrassing the fried sandwich what planet are you on when you put that [ __ ] together casoma celebrates its 50th year this year yeah I mean what a [ __ ] embarrassment Eric you knew I was coming for lunch today I didn’t know when you’re whose you were I said which one is this look come they wouldn’t tell me Ashley you never asked which one and it shouldn’t matter if it was him or her or whoever I came here today you have to taste your best like any chef would do when they go into each other’s restaurants yeah I’m not here to [ __ ] catch you off guard so cut the limp dick excuses and give me some [ __ ] respect for the restaurant alone it was a bad [ __ ] Day pal now you’re pushing enough I get it we understand a bad day yeah [ __ ] happens you never had a bad day I do have bad days all the time obviously having one today just relax take a chill pill reload and do it again what the big problem is with you Eric you’ve accepted it in your opinion only what what part of that don’t you freaking understand what you mean freaking understand yeah what part of that don’t you understand in your opinion only I haven’t accepted it yeah and I [ __ ] up stuff yeah I [ __ ] up so I try and reload and redo it there’s nothing [Music] edible out of the way why are you walking away Eric CU I don’t [ __ ] rip your head off coming up on Kitchen Nightmares this has to be one of the worst restaurants I’ve ever seen in my T cooking career Gordon takes on an incompetent staff damn it am I the only one that [ __ ] works here you haven’t got a clue what’s going on you’re running around crazy we’re spinning around I need the door closed and just when Gordon thinks he’s seen the worst of it he goes where he’s never gone before the bathroom look at that that’s coming up on Kitchen Nightmares appalled by the food Chef Ramsay’s little chat with head chef Eric didn’t exactly go over a well lunch absolutely embarrassing what planet are you on when you put that [ __ ] together why are you walking away Eric so I don’t [ __ ] rip your head off I was in awe when Eric talked to Chef Ramsey like that he’s coming here to help us out don’t be rude to him you got 2 minutes 2 minutes I’ve got a week I’m not going to give you no excuses at all all right long days haven’t been feeling 100% but I’m here anyway you do what you got to do you work try to get these people better let me reload and see what we can do again okay I think we got [ __ ] caught flat footed but I get to reload one time I won’t get caught flat footed again you bet your ass on that is that where we’re writing yep see e c s n Sicilian what that’s right that isn’t even how you spell Sicilian does anybody know how to spell it or it might be Sicilian Sicilian is from Sicily really cuz s i c i l y I don’t think there’d be a y no it’s Cil unit there we go thank God you guys saw [Music] that uh do you work here or are you just bypassing come around so we can say hello this is Jimmy Jimmy and what did you do um I’m the son of the owners and so what do you do a little bit of everything uhhuh just try and help out so what’s that in there cranberry juice cranberry juice mhm nice little vodka vodka and cranes yes yes I so you drink and work at the same time no I don’t work oh you’re not working Sor I you here work okay no no no so what do you do then outside of here what’s your job what’s your care Oh do construction conate heavy machinery okay so no one’s got any cooking or restaurant experience no no not at all [Music] excellent hey guys how you doing your chair here and I’ll put you one on the end I’m have the chicken P he’s going to have the chicken nuggets and fries hey I got calamari to start and then kids chicken nuggets and with fries excuse me do you have any questions about the order kids spaghetti so camping chicken P okay Eric you want me inst Sal man do you want me to sauté Eric and I do not get along in the kitchen because we don’t really communicate very well do you prefer working on your own sometimes yeah I can tell why is that she should not say anything just just doing what I got to do yeah oh dear oh sure stuff mush your welcome you dig [Music] in is it you think you’re no you send that bag this sausage is not [Music] done Eric this sausage isn’t done I a got time for this it looks like it’s frozen I’m sorry about that guys working here is life for us it’s what pays our bills and to know that the cook is keeping us from making money it’s hard on us what was wrong with the Calamar uh what happened to the calar just came back they said that it tastes like it was frozen is this normal yes oh you know what can you do Drew I need 1 2 3 four five chicken breasts Drew Eric doesn’t ever really push to get it done he just keeps telling me Oh it’s okay I got it everything’s going to be fine but it’s not did you get the lasagna Drew or no damn it am I the only one that [ __ ] works here it’s an hour into dinner service and several appetizers are getting sent back to the kitchen good yeah definitely go back and only one table has received its Entre this is probably the worst shrimp scampy that I’ve ever had in my entire life let me take it back to the chef and explain it to him thank you very thank you I appreciate it okay guys listen worst shrimp scampy they ever had and they said no flavor at all oh you know what can you do I need some water to me when food comes bad like that with the shrimps you never taste it oh you know what can you do I’ve never seen two Cooks so far apart from each other up until now I get frustrated but try not to get angry at people you know everybody says I’m a [ __ ] anyway so why should I perpetuate the problem that’s not necessary but you need help if you don’t get help we’re going to be in the [ __ ] in the next 105 minutes now is it really 8:30 already it’s true been there for 2 hours and oh is this normal this is [ __ ] [Music] normal this is incredible right through those doors has to be for me one of the worst restaurants I’ve ever seen in my entire cooking career the chef doesn’t give a fun the owner is completely clueless and not any form of communication between the kitchen the restaurant and management it’s a [ __ ] [Music] shambles boy waiting on now actuallyy I’m still waiting on chicken picata with pan marinara and individual kids pepperoni pizza half order spaghetti with meat sauce eggplant Parmesan with Angel and meat chicken picata angel with marinara three chicken FMS and a ve Parmesan for just one table I felt like crying cuz it was that embarrassing for me Eric yes sir yeah can I have your undivided detention sure nothing’s happening we’ve served one table of four one table of two for the last three tickets half the order’s gone out half is still on the board you haven’t got a clue what’s going on you’re running around crazy what chance have we got serving 1 2 3 4 5 6 seven eight tables you ask for one more crackers at lunchtime let me go big boy let me go I want to do it again we’re spinning around and serving [ __ ] do me a favor close the [ __ ] restaurant I can’t stand any longer and watch that [Music] embarrassment as of now we’re not going to be we serving any more dinners tonight I need the door [ __ ] closed forget it all right we’re done for T night this is a joke guys you’re pissed off you’re frustrated forget it good night what restaurant stops their business and tells everybody that they have to leave there’s no [Music] excuse at a point in the service when more food was being returned than sent out I need the door [ __ ] closed Gordon shut down the restaurant as of now we’re not going to be serving any more dinners tonight and confronted the chefs about the problems in the kitchen this is a joke guys you’re pissed off you’re frustrated forget it good night it’s now time for the cold hard facts with owner Nyla I don’t even know where to start with a chef that can’t even cook something basic why are you employing a chef that’s that incompetent darling he’s not in the slightest bit interest in [ __ ] making it work doesn’t give a [ __ ] about his cooking doesn’t give a [ __ ] about you and he’s here for one thing and one thing only money and the only restaurant that [ __ ] guy will ever get a job is in a restaurant that doesn’t have any customers and you got any chance of surviving here get rid of him what you scared of talk to me there’s got to be something where am I going to I need to find another Chef so Drew what’s wrong with Drew Drew through I think can carry it off so get rid of it okay go [ __ ] me unfuckingbelievable hey I’m sorry I know no you I feel bad just wait a minute just wait a minute Jeremy come here I feel bad I feel real bad the whole thing is this this isn’t the first time you’ve let us down I don’t know I just can’t do it I know I can’t do it Eric I got to make you guys get your paycheck every week Jeremy and I never take a dime out of here I know but I mean the whole thing’s just not going to work because you okay so what do you want to do I we’re going to part ways okay no problem okay okay damn it got [ __ ] on that deal he couldn’t pull off lunge couldn’t pull off dinner and so we just had to let him go I can’t you know I can’t do this with head chef Eric gone Gordon is hoping Sue Chef Drew can rise to the occasion that was a tough one tonight oh very much yeah yeah very tough don’t get down in the Dums tonight was [ __ ] clearly at its best but you don’t need me telling you that cuz that was embarrassing very much yeah is that how you run it hell no good tomorrow we go again s thank you thank you I need you all right yes thank you good night good night I’m glad Eric’s not in our kitchen anymore because maybe he’ll give me opportunity to step up and do something okay that was embarrassing not only a bad morning but a bad evening for every plate we put out there this evening we were losing what little reputation we had left to salvages place what chance would we have getting all those tickets out there was no chance to put it bluntly that Chef possibly the worst Chef in America today the quicker you put a man like that out his misery it’s the biggest favor you’ve done for him and the restaurant okay tomorrow’s a new day I’ve got Drew that’s what I’ve got left to work with what’s his strength uh I would say pizzas kazon um his lasagna is awesome right Drew is the only saving grace I’ve got there I got to work with him tomorrow I got to be by his side tomorrow and start from scratch okay good night thank you I think Drew will step up and I think if he gets some confidence behind him I think he can do [Music] it the last 24 hours was one of the toughest days ever spent in a restaurant last night we did get rid of the chef which was a positive move now I need Drew to step up to the mark Jeremy to support his mother more I got here early this morning so I’m going to check out the place properly with no interference Jesus Christ almighty where did you start in a place like this roast beef dating back when what is that there just me defrosting again no sign of what it is fresh Palmer ham is Cate in mold this is outrageous look at it sticks to your [ __ ] hand it’s that [Music] ranted who [ __ ] hell that’s just over 3 months old Jesus Christ almighty oh [Music] God after witnessing one of the worst kitchen walk-ins he has ever seen Gordon moves on to an area outside the kitchen that restaurants are judged upon the bathroom one of the best ways to check the hyene of any restaurant is always through his bathrooms turn that on and turn the lights off right this could be quite scary oh my good God green and yellow identifies bodily fluid IDs any form of bleach or any form of cleaning will be identified through the color blue but the body fluids on here is [Music] extraordinary look as high as the ceiling oh my God even the ceiling’s caked in it oh my God this is shocking wash your hands yeah honestly I’ve seen enough let’s get the [ __ ] out of here [Music] disappointed by the state of the restaurant Gordon is concerned about the family’s commitment to its own restaurant right got in early this morning Su a new day and I’m somewhat not just confused but disappointed yeah come with me let me show you [Music] something how old is that Tuesday Tuesday oh come on guys how old is this hold it and smell it touch it sticky let’s come outside the walkin is just rubbish really it looks like [ __ ] it’s horrible it’s old probably about as old as Eric this is the killer for me pass it round it’s 3 months old and then look only in California what in the [ __ ] is that made me sick I hated to see it we talk about cleaning out the refrigerator making sure things are clean all the time and to my surprise they aren’t Nyla the state of that fridge in there confirms whoever’s running this place in terms of kitchen management has given up they don’t give a [ __ ] about you and they don’t give a [ __ ] about standards I went into the bathrooms and that’s where it got worse I need to minutes with you you start taking that out yeah and he get a bin get every ounce of dirt out of there having a dirty refrigeration unit is one thing having a filthy bathroom is something that [ __ ] scares the hell out of me this thing here detects body fluids just have a look at this that’s body fluids up there that there has got nothing to do with any form of cleaning look at the [ __ ] state of this green green green green green but here’s where it gets really scary how they hold it up there it look like somebody may have peed on the ceiling the walls the doors you know could be throw up I can’t even imagine you know I mean it made me sick I didn’t even want to touch the door knob coming out myself bring your son in yeah I’m not going in there my God this is body floods body floods on the ceiling uh-huh people are peeing a b of ceing well pretty good that as Nyla shows her sons the bathrooms Gordon’s inspection continues at the kitchen prep area what in the [ __ ] is going on here it just shows that there’s no bleach you know these walls probably haven’t been washed God what in the [ __ ] are they look at that there holy [ __ ] Jimmy come here people pissing on the ceiling what what is that it’s supposed to be his meatballs good God have a look those are from Super Bowl Sunday Super Bowl Sunday what is that that looks like raviolis what soaking in water I need to start stepping up taking the rains taking control and doing what I need to do my big worry is this is not difficult to spot you could spend 10 minutes after every night’s service behind the bar walking through the kitchen and turning this place upside down and you don’t need to be a [ __ ] rocket scientist to understand that this place is in desperate need of support before I go any further I want the [ __ ] place cleaner [ __ ] me [Music] after a full day of cleaning Gordon realizes that if there is any chance of relaunching this restaurant he has to turn his attention to Chef Drew Drew right now I want you and I to go and cook some pizzas and I’d like Jeremy Nyla to taste them I’ve got a little trick on my sleeve this is a secret between you and I okay I want to find out if they can actually tell the difference between a frozen pizza to something freshly made that goes in okay array of ingredients fresh yeah vibrant exciting let your imagination go wild and create yeah the ultimate Pizza okay let’s go who’s the chef of this place I guess I am now that’s right hey while Drew creates his own signature thick crust pizza Gordon is preparing a special thin crust pizza that will be on kasar Roma’s new menu lovely working with Chef Ramy was like one of the best things ever like oh my God I just worked with a world class chef and pizza and yours right ready uhhuh nice okay so two nice pizzas I’m going to be looking for a verdict on both of [Music] you I mean I like this one mhm good Jer big one as well yeah I’m so glad you chose that one there you because this one here was frozen cheap [ __ ] I was shocked when of Chef Ramsey told told me the one pizza was frozen cuz I thought it tasted a lot like our pizza we had the good news is both you know your pizzas now let me get you my pizza so this is a thin crust I like this too these two mhm are the type of pizzas that should be on your menus we are going to relaunch this restaurant and we’re going to shout from the rooftops how good these pizzas are I’m happy well done very [Music] nice in order to transform casaroma Gordon and his team needed a full day to turn this broken down Italian restaurant into a contemporary Pizzeria nice to see you guys how are we feeling nervous nervous nervous now just have a look at the new Decor at the outside of the New Castle Roma take off your blindfolds nice W nice new colors the concrete jungle has gone yes the Italian flag we’ve got the most amazing size CA pizzera but look at the windows it felt like we’re in prisoned before now it’s more inviting I love it are we ready to see the new interior let’s go come through come through come through come through come through that was shocked Beyond shocked it looks like a bright New pizzeria that’s the crazy we got a nice New Bright Pizzeria carpets have gone the Boo have gone chairs reined new colors and the fr’s been painted from top to bottom God look at the Floor N no more hideous rugs no more car CLE just nice come through look look at these new chairs the bar has been sanded and stained twice throughout the night and now we have a theme coming through we were trying to be fine dining and then we had the bar and it was like two different countries now it’s all Blended together and we’re one big Pizzeria everybody can come and have fun now this place needs to celebrate its 50th year with a comeback we are going to hold the first annual casaroma Pizza eating challenge yeah thank you I love this you happy I’m glad you’re happy in recent years the community’s perception of casaroma is as a bar with an inferior Italian restaurant attached Gordon knows this restaurant now has to reintroduce itself as the new happening Pizzeria in town thank you very much indeed welcome to the first ever casaroma Pizza eating challenge excellent it was great to see that many people supporting us today and actually getting out and being part of the runch okay contestants are we hungry yes are we ready 5 minutes on your Mars eat let [Applause] [Music] go come on guys take some water goes down a lot easier I can’t do it come on Jimmy I can’t eat that much Jeremy is substituting for Jimmy come on 2 1 we have a winner ladies and gentlemen congratulations to Hung the pizza eating contest was definitely a fun way of spreading the word that kasera is changed there’s a new look to it and there’s a new menu give it up please Round of Applause gent 4 hours prior to relaunch Gordon goes over the new dishes this is doable uncomplicated nothing Frozen and fresh home baked pizzas wow chicken wings served with a cherry pepper sauce stuffed mushrooms B of A house speciality Retta simple look at it it’s a lot more condensed yeah it’s cooked to order it’s fresh okay good get familiar with the food have a little taste the menu is easier it’s lighter it’s more sufficient it’s it should be great how good huh that’s crazy tonight honestly for me is one of the most important nights in 50 years is we got to make a mark yes yes absolutely tonight’s the night tonight is definitely the night coming up on Kitchen Nightmares Drew is put to the test hey guys it’s like a loaf of [ __ ] bread in there can he handle the heat in the kitchen Andrew stop pushing me in just chill or will relaunch dinner go up in Flames this is unbelievable that’s coming up on kitchen nightmares God bless casaroma let’s go [Music] yes how are we all doing tonight thank you drew y first order on most important let’s go I want to shine for Chef Ramsey today and it would be silly not to because I have the best opportunity ever that I’ve ever had in my life to actually show that I can handle it so we got our setups for the the mushrooms y wings and Garlic Knot so we’re ready good hi guys how you doing are we ready to order for relaunch dinner Drew has nyla’s son Jimmy assisting with calzon and pizzas put the dough on and stretch it all the way out till it’s even with that Jimmy had to be back here to be solid and pick up the pace a little bit and he’s never done that before try not to make love to it and you’ll make it happen Okay we’re working on the cow zones right now please the wings you’re welcome and I’ll be right back with the other two not those aren’t cooked so get get her back here the whole evening started and everybody was in a rush and all of a sudden food was going out cold Drew they complained that these chickens are bloody in the center they’re not even hot quick refire oh man I was rather embarrassed when the chicken came back I was like oh come on not we’re not starting like this you know I got to relax and not try to rush things that take time that is the second time she’s brought that back and that is not done they raw again raw okay it was extremely embarrassing Chef Ramsey was completely disgusted as well with that [ __ ] me same [ __ ] table that’s a second [ __ ] bowl look at me they got to go in the pan and in the oven not even hot in the center what’s going on not good enough come on once is a [ __ ] joke twice it’s just disgusting no rush I know I’m just trying to tell everybody just keep working I don’t know what the hell that thing is Jimmy this is your first attempt at a cow Zone ever and it’s the worst one I’ve ever seen but it’s cooked just the size of the [ __ ] thing is that for two it’s a large the cowone one’s huge you could probably feed about five people with it Jimmy yes the calzones yeah are huge yeah be careful the size oh look at all the cheese I thought I had a lar just got one of those could feed the station I think is huge cut down the size of that can fill an entire football End Zone look at the size of it yeah I want them coming back for more yeah your other ones are better Jesus Christ I need some form of quality control guys yeah it’s like a low for [ __ ] bread in there most important thing here is [ __ ] standard slow down and pay attention to detail yeah has this pizza been started just got up there in the window you want to go ahead and take that order and start looking at it it’s coming because he [ __ ] up and he had to make another one it’s a cow Zone he’s getting beat up over here take a deep breath stop pushing me and just chill you’re making me hurry [ __ ] up I can’t have anything to [ __ ] do it go for it Fu this is unbelievable Drew now is starting to feel the pressure and it’s showing cracks are appearing he’s fighting with the owners fighting with the chefs and he’s not careful this place is going to start sinking what a way to celebrate 50 years hold on Jam do not take that with orders in the kitchen backed up don’t tell me change it okay sorry customers have a lot of time on their hands we got to pull it together we’re like this rag right here right now you know we got to pull it together okay I need a large Deluxe calzone and a small Deluxe calzone the mushroom cow Zone Fire I got the czone up cow zones in right okay thank you in a dramatic turn around head chef Drew has finally taken Gordon’s advice by taking complete control of the kitchen this is your mushroom Cal Zone and orders are moving out to the customers promptly Drew is doing a great job he stepped up to the plate I’m real proud of him M that is good that is good that looks pretty good too this one goes to the bar right here thank you so nice to actually see food coming out fast it’s pretty good huh I think the new menu is a huge success cuz it’s just easier bye guys it was so good yes I know and we’re taking it home that it guys I pulled it off thank God for ramsy okay good well [Music] done after a most impressive turnaround Gordon has some final words for the staff I know I put a fork and a spoon on the wall yeah but you didn’t have to make the [ __ ] calone to match it holy crap was that for a tent to cut them down we’re here to make money not give it away yeah good now you’ve tasted it make it work we will yeah we’re going to keep each other motivated on this considering we have a new menu new Chef new look if we couldn’t make this restaurant work we definitely be idiots trust me if everyone does their bit 3 months down the line this place is going to be rocking my heart’s here he saw that he saw that it’s a dream of mine and I just want to I want to make it live what a week when I first arrived that had to be the worst ever Italian restaurant going then we made some drastic changes promoted the chef reinvigorated the owners and turn this place into a really nice classy Pizzeria only hope now Lancaster Embraces it but one thing’s for sure that has to be the biggest [ __ ] czone I’ve ever seen in my entire life holy [Music] mackerel