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Season 4, Episode 2
The Fenwick Arms is a classic English pub, but Ramsay finds the menu is anything but classic English pub grub, with many dishes ruined by sloppy sauces created by owner and head chef, Brian Rey. At 62 years of age, Brian (and his wife, Elaine Howden) are working between 100 and 120 hours a week and his age and health create disorder in kitchen as he is unable to keep track of orders. Ramsay also finds that Brian is a compulsive hoarder, collecting a bizarre collection of crockery from eBay. To address the problems, Ramsay removes Brian from the kitchen and moves him to the front of house. However, Brian is unable to fully remove himself from his duties and creates another batch of terrible sauce. Ramsay throws the sauce away and gets Brian to begin selling his excessive plate collection. He turns Brian over to a simpler menu, focusing on classic pub dishes instead of pretending to be a restaurant, and to complement the excellent Yorkshire pudding, Ramsay creates a new focus and campaign for the pub to bring back real gravy. Brian is enthusiastic about the idea and the staff market their new gravy in town. Despite some confusion in the service, the kitchen staff hold up under pressure and the customers are pleased with the new food. Ramsay leaves after making Brian promise not to step back into the kitchen.
During his revisit, Ramsay is shocked to learn that Brian has returned to the kitchen. The kitchen staff have been left shorthanded and he is filling in until they can employ a new chef, and subsequently he has begun reverting to some of his old habits. While Ramsay is impressed with the roast beef and gravy, he is still unimpressed with the plates and the presentation of prawn cocktail in scallop shells.
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Time’s running out for the fenic arms a country Pub that thinks it’s clares is this Pub fruit because I can’t quite believe I’m standing in the traditional English pub this week I’m trying to help the most stubborn fruit cake I’ve ever met I love B now where did that one come from 7
Days to teach this old dog some new tricks just remember we are the bosses it will take a miracle [ __ ] come and tell me yeah cuz I’ll smash them over your [ __ ] Head the lon Valley a wealthy farming area in the heart of the Lancashire Countryside home of the hot pot and the custard tart and a great location for a roadside Pub so I’m looking for the fenic arm S A good old traditional English pub every day thousands of punters speed
Past the pub it’s slap bang on the busy a683 between Lancaster and Kirby londsdale pubs are now the nation’s favorite place to eat out and Brian Ray has spent the last 30 years cooking pub food I don’t claim to be God I don’t claim to be Jesus but
In my business and in my kitchen my word is law there’s a mint to be made if you get pub food right but since Brian and his partner Elaine Howden took over the fenig arms three years ago they’ve been Heming money at a rate of, 1500 quid a
Week what’s going on up there one big overgrown Bush F me and here is the menu okay this is elae elae nice to see you and hello I’m Brian Brian how are you oh I’m fine good delighted to meet you likewise good to see you very delighted God it’s
Tight in here isn’t it yep so where’s the um where’s the restaurant dining areas this way follow us down this is supposed to be a traditional English pub but it’s full of tacky clutter and when it comes to table settings Brian’s got serious delusions of grandeur God extraordinary
Not what I imagined as a pub um we used to have this just as a small dining room with four tables in it God looks like you’ve got the queen coming for [ __ ] dinner now unfortunately no one’s coming for dinner but it’s not for want of trying Brian and Elaine are throwing everything
At this failing business we spend most of our life down here anything between 100 and 120 hours a week down here 120 hours a week 60 hours each yeah no no 120 each so what days off did you take we don’t we don’t you don’t take we had
We had Christmas day off this year that was your last day off yep and the day before that was the previous Christmas and the day before that would have been about 18 years ago Jesus six days off for a quad heart bypass but I was back at work on the seventh
Day [ __ ] you back at work 7 Days Later yeah yep 7 days after the op I was back working in the kitchen cookie are you mad probably how old are you 62 62 Christ Ryan is killing himself over an empty Pub this place should feel laidback and Lively but it’s got all the
Formality and awkwardness of a wake it stayed you know the atmosphere is static and very dreary our men you for this evening thank you plus the additions of the day care for a wi list Ryan calls them additions rather than specials doesn’t like to call them specials [ __ ]
Me say but it’s far from being a Pub menu is it I God red Johnson’s confed goard duck breast Ribble Farmhouse Sao cabbage rosty potato Willington crispy apple chutney and calvos Je [ __ ] me Brian’s trying way too hard and his list of pompous sources is ridiculous I mean there’s pure Merlo red
Wine sauce je calal je Lanos je caramelized onions tartar extraordinary you walk into a pub and you expect a stank iny pudding and shepherd’s pie I’ve ordered the simplest thing on the menu a prawn salad but Brian doesn’t do simple what we’d like to point out first and
Foremost we’re a traditional Old English pupy hell that’s deeped in Tradition there isn’t it let’s see if Brian can get traditional with my main course but I’m doubtful it’s Cocker and rack of lamb balsamic cherry tomatoes and one of those pretentious sauces how the [ __ ] do you get in how do
You get the lamb out not only is this not pub food but it’s plain awful honestly it’s like chewing a [ __ ] golf ball Ryan’s got a lot to answer for this is a pub isn’t it yes and that’s what I had to keep on telling myself a traditional Old English pub so
How many pubs have you been in that have served a over reduced syrupy sickly Bas with vinegar in a zed shape over a square plate probably none a pub or Pub grub is the next step up from from home no it’s that basic rustic honest good British solid food and there’s nothing
Traditional about what you’re doing here this is currently running as a restaurant that is confused over the toop I mean absurd beyond belief you’re not running a pub it feels like you’re running a restaurant badly modern pub food is all about simple home cooking done well but I
Don’t think it’s going to be easy persuading Brian and Elaine that they need to get back to basics how you feeling totally crap uh it was pretty devastating last night um some of the things yes we could fully accept and take uh um but to be
Quite honest the way we felt if you have to be like that to get to at the top I’m glad I’m at the bottom I’ve got to be brutally honest clearly you don’t like that level of honesty I’m not here for confrontation and you know if you’re
That devastated on the back of what you’ve been through in this industry for 30 years I’m surprised you’re so weak after 30 years hard CFT Brian and elae should be reaping the benefits but in fact they’re facing bankruptcy and could be homeless in 3 months they’ve got to
Face facts how much um are you in debt when we actually sat down and wrote it down tossed it all up uh put everything into it well you sort of leave things out so that you don’t see it uh we’re about quarter of a million in there if we had to close tonight
Uhhuh the situation at the feni arms is desperate I need to find out how Brian runs his kitchen since he’s heart op his memory lets him down so he sets a timer for every dish he’s cooking and that helps you not to forget when it’s ready but it’s not just
That it’s giving you awareness all the time that time’s passed so how many times have you got going on just one at the Moment Brian’s short-term memory is as awful as the rich sticky sauce is coating every dish and this one and that I believe is a previous scrumpy reduction um we actually didn’t have a lot of cider so it’s a scrumpy reduction without the scrumpy Apple ties reduction with apple ties in There Apple ties [ __ ] me I feel sick I’m starting to realize nothing about this kitchen makes sense have you got any Mash ready for us Nate have we got a bowl for that while Brian runs around the tiny cramped space he’s paying top whack to his most experienced
Chef Nathan who seems to just put pass in everything this is normal when someone taking a piss at me this is normal it’s normal I’ve never seen such a chaotic and inefficient kitchen and on top of that there’s Brian’s over complicated and frankly ridiculous food stone coal
Pate Stone Cal lettuce piping hot pigeon red wine sauce par hey youve got a [ __ ] brain haven’t you I hope so I like to think so is this pub food no because I can’t quite believe I’m [ __ ] standing in the traditional English pub Brian’s already had five heart
Attacks and he’s running himself into the ground cooking the wrong food in the wrong way your kitchen is a disaster Zone it is [ __ ] impossible to get food out of there I tell you what big boy you may be 62 but [ __ ] me you don’t have to work
That hard you know that it’ be nice if it didn’t I I I I swear to God cuz that must be a [ __ ] nightmare in there the fenic arms in Lancashire has ideas above its station it’s a country pub with aspirations to be a fancy restaurant the
Dining room is set for the queen and the food is pretentious Brian Ray and elae Howden are over A4 of a million pound in debt but they’re still spending youve got a setup of a restaurant big coffee machine espresso expensive bit of quit this no uh I
Picked it up for £400 400 quid yeah you bought it yeah from where eBay eBay yeah Brian stuffed his kitchen with so much secondhand equipment you can’t swing a cat let me just squeeze past him there thank [ __ ] you’re small you know that huh it’s an outset of time I know
What that’s what you do you look for chefs on eBay look at their size their measurements their weight then employ them yes Brian’s DIY kitchen is a cramped botg together disaster Zone held together with bits of string and his hoing problem goes much deeper than I first
Thought I I love plates whereas other people go and have a holiday or go out for a meal I I’ll save my pennies and buy a Plate Jesus [ __ ] me look all those plates there wrapped in cinf why are they wrapped in clinfield stay clean to stay clean yeah right what are these plates used for just some I bought to play with some you bought to play with yeah we haven’t played with them yet just got the chance
Of getting them so I got them what do you think we put in there salad sou I don’t know we’ll come up with some condition use them for that no no no no come on you don’t serve food in them do you yes we did oh no come on I wouldn’t
Even put a [ __ ] dog’s dinner in there you don’t serve food in them H we have done in the past no look at the size of it they’re big I mean you you can you can go tiling with that thing you know that we can retile this whole establishment with these plates just
Look what we can start doing in terms of look already it’s starting to look unique isn’t it yep and so you said what what what Chinese dish on this one it wasn’t it was a Japanese dish Christ a m the tile glue didn’t stick [ __ ] it’s all right don’t worry it was
Chipped anyway Sor damn damn damn damn damn damn damn damn every corner I turn I discover another of Brian’s stashies squired away now where did that one come from I bought that from villoy Bach [ __ ] hell and what’s that you don’t sell food on that come come on yes we do it’s like
A [ __ ] swimming pool for Barbie now we’ve got one with three compartments down the side we serve the steak on that you serve the steak on that yep a lifetime of hoarding calls for shock treatment for the first time ever we’re going to get rid of that [ __ ]
Junk before I can even think about changing the food I’ve got to make some space condemned broken chipped skipped yeah yeah this where did you get this thing from eBay eBay tucked away in the corner Brian’s got a huge disgusting stock pot it’s the base for all his revolting sources
That’s going to go in the skip we don’t need to [ __ ] have the shz the Merlot we don’t need it that for me is a hazard do we need need that hot plate um well it’s usually a way of keeping the food hot Brian’s been collecting kitchen
Equipment for 30 years he’s never thrown anything away and even with me here to help he’s finding it difficult bit of a shock to the system it’s a hell of a shock to the system some of these items are you going to keep some of them here you’re going
To sell and some of them you’re going to Chuck pined the tag on there left to his own devices I know Brian would put all this junk back so I’m forcing him to decide how much of it is actually essential to running the kitchen I don’t
Want to get rid of that yet there I just want to keep that top it’s a tabletop don’t want to get rid of that oh dear he’s hopeless keep them because I have to find somewhere for them how many microwaves do we need let one or
Two three Canen what do you do with three microwaves one one one and one spare I’ve been trying to get rid of some of this rubbish for 2 or 3 years but Brian will not B with anything I’m leaving Elaine in charge of rebuilding the kitchen while I make sure
That Brian’s junk has gone for good okay why do you think I brought you here I have no idea you got no idea well see that skip behind there that’s full of your junk and I’m really worried the fact that you’re going to put half that junk
Back in your kitchen so I’ve got to get rid of it once and for all go on get that stock pot away we’re getting rid of the [ __ ] look at it stop holding crap I think you’ve well and truly made the point the harsh truth is that 20 rural
Pubs close every month month and if Brian and Elaine don’t want to add to that number they need to start making some drastic changes got a huge amount of respect for [ __ ] Brian the guy’s 62 years of age he’s been cooking for 30 years he hasn’t got a [ __ ] pot to
Piss in he’s working in excess of 120 hours a [ __ ] week in a kitchen I’m sorry but for any man at 62 that can kill you clearing out the junk was just the beginning before I can start changing that god- awful food I need to get this kitchen working properly look at the
Space you got here like that hey we’re going to throw a [ __ ] dance in here in a minute I’ve got to do something drastic I need to clear out one final thing from the kitchen Brian Brian big night for you tonight don’t be scared of a change you’re not
Cooking in the kitchen tonight you are out of the kitchen for good and you are more capable of running your Pub but not from the kitchen as a proper Publican as a proper host I will do my best please go and get changed I will I think this kitchen has got a
Better chance without Brian he’s got a young but enthusiastic team of Three Chefs Nathan Karen and Chris I know how difficult Brian is to work with that is so [ __ ] obvious yeah he’s gone now yeah he’s not running the kitchen he’s running his business show him that you can do it
It’s essential that the fenic arms has a friendly couple out front to do is keep all on but I’m not convinced Brian will be up to the job after 30 years behind the stove good evening did anybody tell you we’ve run out of SE bass and we’ve only got one tan
Left Right anybody any ideas on what you’re looking for before we run out to what’s left oh dear not exactly a polished performance that way talk to them Brian they won’t bite but it’s looking much more professional in the kitchen where Karen has taken charge don’t worry about drizzl the
Plate just Source the [ __ ] thing please there you go good even with Brian’s complicated menu the food is flying out of the kitchen just like it should do in a pub they’re doing a great job in there now the problem’s in the dining room and there’s no Vibrance
There the atmosphere is stuffy and formal why in Earth is Elaine pouring the wine this is supposed to be a pub While Brian and Elaine fuss over their customers there empty tables in the dining room and the bar is filling up with people waiting to Eat they’re never going to make a profit running it like this they need to fill the tables twice a night what’s happening in the bar everyone’s sitting in there taking orders get them straight to the [ __ ] table get them in the restaurant clear the bar can I pass you some menus are these
Ladies part of your party Ryan has got to loosen up or they’ll never speed up the service first of all you guys yet [ __ ] well done I mean really well done my problem was in the dining room your service doesn’t need to be that formal if you relax the service will
Relax and that’s not nitpicking we’re a pub yeah what’s wrong with them carrying their own drinks through to the table nothing you know yourself why the atmosphere is not right you know it’s not running smoothly of course you do but we need to work on that level of just a
Pub I’ve only got three days to go and I’ve still got to solve the biggest problem at the fenig arms Brian’s food what is traditionally English pub food what is it I suppose English pub food is basically scampy gamon sausage that but that isn’t what I want
To be that’s nothing of the sort [ __ ] me what pubs have you been in um not quite so many since I ended up in one myself it’s rustic simple English cooking whether it’s a bowl of split pea soup whether it’s a Lancer Hot Pot whether it’s steak and chips it is simple
Food and that’s where I’ve lost my way then it’s time I push Brian in the right direction see this on here twaddle yeah absolute horrendous waffle I don’t want to see the madira sauce the Citrus mayonnaise I don’t want to see a calog no more sauces the pub
Will be serving Great British pub food I’ve got to start replacing some of Brian’s dishes with good home cooking yeah yeah what’s wrong with having L hot pot on the menu nothing nothing at all where are we Lan Lancer and so why is that not on the
Menu I’ve asked Brian and Elaine to rewrite the menu minus the waffle pound fried duck liers just fried duck liers fish cake um just put down fish cake potatoes on top lots of potatoes yeah spread nice good give it a little twist at the bottom like that that mixes the onions
And the potatoes yeah up on top and in what have you done for the fish cake salmon and heck fish cake oh salmon and hadic fish cake salmon and hadock fish cake yeah and that’s it yep wow finally we’re getting somewhere I feel that we’re really starting to [ __ ] understand what Pub
Means progress at last but I don’t think they really understand what a pub is until they’ve been to one so I’m giving them the night off their first Saturday Night Out in 18 years good uh right Elaine uh Brian take the dogs for a walk don’t worry about the service right when you
Come back okay get changed yeah and come and have dinner when was the last time you sat in here on a Saturday night and watched your staff at work and enjoyed your dinner never never right okay off you go thank you guys see you later thank you yeah see you later right now
One last thing you’re the only Pub in Britain that’s got a [ __ ] uniform get changed into your Civ see in 5 minutes ready to run the place yeah there’s a good boy there’s a good boy come on Lane I’m hoping that if Brian and Elaine experiened a real Pub atmosphere they’ll
Realize relaxed is best so tonight there’ll be no fussy service at the fenic arms good evening good evening good evening welcome to the fenic arms how are you very well thank you good good good uh you can’t come in you too busy um no we’re not too busy
Um you’re not here to receive an OB you’re here to have dinner you’re dressed too formal we go back again as quick as you can right come on Lovely we’ve never been out ever not dressed like this right come back with something Casual welcome to the fic arms come through please thank cheers D tonight they’ll be saing the first of my new real Pub grub not a sticky you in sight it’s a rather nice color isn’t it you want to taste this Patty it’s good with that that that is to die for the food has been a hit I Hope they’ve finally got
The message that they’ve got nothing to fear from Going Back to Basics you’ve got to show flexibility and you can do it and getting you out of this place today was a breath fresh air just to relax the place and the more you can relax I swear to God you’re going to see
Your business grow last night was a success I thought the fenic arms was back on track but this morning I’ve discovered Brian has gone behind my back and jeopardized everything we’ve been trying to achieve we had a really good night last night and the staff worked [ __ ]
Exceptionally well um stra after I left um Brian came downstairs and started being aerous old bat um right I’m just going to have a word with him yeah in fact both of them cuz I’m getting a little bit and pissed off a minute my back’s turned what he
Complain to you this morning um it was generally that um he doesn’t want to see any of his plates being bined he doesn’t want anything being different he came around took all his knives out um it was just generally um this is our business this is our home things aren’t going to
Be changing as much as anybody thinks we’re still going to be doing it our way and nobody’s going to say any different he stuck in his ways I’m pissed off really but how pissed off are you on scale of 1 to 10 yeah give be a good seven unbelievable
Two days to go and he decides to screw it all up at 62 years of age it’s becoming really [ __ ] clear that you can’t teach an old dog new [ __ ] tricks I’m nearing the end of my week at the fenic arms where I’m trying to save Brian and Elaine from the jaws of
Bankruptcy but just when I thought we’d turn the corner Brian’s gone behind my back and told his stff he won’t accept my changes I want to get it out with you now because I don’t mind going I’d rather go and see my wife today and sit here and [ __ ] bang my head against
The wall if you’re not prepared to accept the changes you’ve got to tell me and the nitpicking you do you know what you you’ve got to balance it out with some confidence and a little bit of encouragement as we I said to them this this morning right just remember we are
The bosses it’s not a power struggle you are definitely the owners just cut them a little slack you’ll be surprised guys you know what we’re acting like small children aren’t we thank you they’re busting their nuts off for you right now they’re busting their nuts off for you
Right now that’s not for me that’s for you because you pay their [ __ ] salaries not me and when you worried about your vill and [ __ ] plates that no one’s changing [ __ ] come and tell me yeah cuz I’ll smash them over your [ __ ] head he better have listened this time
I’m only here for two more days and a bigger concern is that it’s Sunday on a bank holid weekend and the pub is virtually empty um Sunday lunch normally this quiet or Sunday lunch is a bit hitting there some weeks you can have quite a
Few and other weeks you can have six or 10 in here we are sat at quter 2 25 Kil done I mean we should be having a second seating coming in now for Sunday lunch but thank God only 25 people are going to eat the miserable looking roast they’re serving
Today it’s coated in yet another disgusting brown sauce is that Brian’s recipe yeah it’s a revolting coction of gravy granules and reduced red wine I may have kicked Brian out of the kitchen but unfortunately his influence still lingers on I suppose we can always [ __ ] retti the roof on that [ __ ]
Can’t we look at that F me why is it so dark but the yorshire puddings are actually pretty impressive what a shame they’re going to be ruined by Brian’s disgusting gravy why isn’t this place packed out for a Sunday lunch we don’t know we just don’t
Know we have no idea it’s um we’ve tried different menus we’ve had bigger we’ve had shorter we’ve tried all sorts yeah but look how busy the [ __ ] road is yeah you should be [ __ ] ramming them in Sunday lunch yep turnover needs to increase by at least 2,000 a week I think Sunday lunch
Holds the key to solving the problem but there’s only one thing Brian’s gravy is good for yeah we’re saying goodbye to the gloop hello to gravy we [ __ ] hell we got some Tac okay one thing we’re going to do now is make a proper gravy yes when was the
Last time we made a proper gravy uh years ago years ago yeah fresh oil in there yeah and carrots leaks celery yeah yeah and it’s really important to make the gravy in the tray the meat was roasted in and now the stock be stock yeah bring that up to the
Boil right and when I when I pass this through a SI I want to see the bottom of the tray yeah nice and clean yeah what happens all the vegetables start to go through the SI so it naturally thickens the gravy out and look gravy this has given me a great PR idea
That’s going to appeal to Brian’s Ecentric personality and give the fenic arms the Boost it so desperately needs that was an over Bazil Lance was it and we took how much I 46 something 400 qu 1 2 3 3 4 5 6 7 eight eight of us on there barely
Enough to pay the wages barely enough yeah the penny dropped for me today you know that why can’t this place become famous for gravy brother’s idea look at these things they’re amazing you’ve got the amazing potential to have a fantastic Sunday lunch bring back real gravy this place will be [ __ ] heaving
How yes how you go you get on the street and you just announc okay that you you’ve got a campaign to launch real gravy at the [ __ ] F arm yes a campaign to launch real gravy hey it sounds a little bit [ __ ] D but why can’t you just turn it around and get
Out on the street with the team yeah yes give us a word yes we will launch the campaign rip as I hoped Brian is well and truly sold on the campaign join the campaign for real gravy join the fenic arms for real gravy is troops are armed with Yorkshire
Puddings and jugs of gravy and we’re ready to hit the streets of Kirby longsdale you putting and just a little bit of GRA campaign for real gravy real gravy there we are no more je no more sauces real gravy no more syrups no more vinegar just real traditional British
Gravy bollock stesto fock to Maggie the campaign for real gravy starts at the Captain the center of the universe for real graving nice goody we want gravy we want gravy this we want great Word of Mouth publicity is unbeatable and Brian and the team have done a brilliant job making Dam Shaw the
Fenic arms is the Talk of the Town we want gravy we want gravy not just any gravy but the real gravy we relaunch tomorrow and when word spreads about the real gravy the pub should be packed out there you are join our campaign real gravy it’s my last day and there’s still
A lot to do before tonight’s relaunch First Impressions count so there’s no point launching a big PR campaign if the place looks a dump when the punters get here have a look at that sign it cheap the place and it just sends the wrong messages you know that huh and I want to
See the fenig arm so that Banner you know that’s got to go and the whole place just needs sprucing up a little bit jet hose the front and just get it nice and vibrant while the front of house team spruce up the exterior I’ve suggested to
Brian that he gets back on eBay and starts selling off his huge Crockery collection I’ve got 10 of those and they’re starting off at 46 good each I may have done the impossible and got Brian selling his plates but I got a feeling he won’t find staying out the
Kitchen so easy I need Elaine to keep an eye on him when I’m gone there’s one person that can make sure that he doesn’t go back to his old ways is you yeah I shall I shall remind him I think he’ll listen you’ve got to keep
Him keep out of that kitchen you you cannot let him back in there I just think he was frightened of being um jobless just put on the shelf and forgotten about and he he didn’t want to feel as though they could manage without him even though he knew that
It’s the same with me but he’s got that competition streak in him he’s 62 though he doesn’t need to be that competitive with his staff no he doesn’t but you could see the passion he’s had oh God 30 years yeah yeah easily like I said there’s not many that have lasted that
Long but it’s about time he start to enjoy it a little bit Now tonight we’re relaunching the fenic arms as a Great British pub the real gravy campaign has done the trick bookings have been pouring in all day good afternoon Fric arms on a normal Tuesday night Brian and elae would be lucky to get 20 customers but there’s already 88 booked in for tonight’s
Relaunch 8:00 yeah we could maybe do it going on towards half past in the kitchen I’ve put together a new menu of non nonsense tasty British pub favorites there’s hearty PE and ham soup and the alltime classic a simple prawn cocktail few Pawns in the middle yeah what’s the secret behind the porn
Cocktail good PRS good prns lovely Mar rose sauce and a little bit of Apple the Apple and the lettuce yeah just really make it nice and zesty all these dishes use great ingredients prepared simply and presented without fuss just like this pressed ham tne when you think
About something like a puff you know it’s it’s rustic to keep the food rusted yeah so in terms of presentation dots and [ __ ] bits and Bobs get it on there that’s it end the story all the chefs have impressed me this week but I think K’s got the
Maturity to run the kitchen so you going to take the rains y you are yeah yeah definitely and what happens if he starts to change things again what are you going to do put your foot down o away you put your foot down yeah yeah it’s time to show Brian and elae
Their new menu I’ve replaced their complicated fussy food with 25 classic Pub dishes surprise surprise simple straightforward honest British pub food yeah and nothing too quirky I’m well impressed roast rib of beef stunning York puddings Jugger gravy fish and chips beautiful sausage and mash Lancashire Hot Pot an apple and
Blackberry crumble I’m proud of what I can see the secret behind this menu here and being completely traditional in terms of pub food is just the speed it can fly out it yeah with two sittings in the dining room the chefs will be under pressure but it’s Brian and Elaine I’m worried
About if they can’t relax and speed up the service we’ll be screwed do we say our prayers now I’m shaking like a Lea inside I don’t know whether on this planet next planet but I’m definitely on a traditional Pub Planet he better be the pub is packed out tonight but if
Brian and Elaine are going to start paying off their huge debts this can’t be a oneof 60 minutes from the start of the main course G two roast beef keep first t Rapido here we go last those cobwebs for the first time ever they’re aiming to fill the dining room twice
Over so they can’t waste time pouring wine or gravy for the customers tonight Mr Foster yes you’ve got him on table for oh he needs to be on three sorry did you wait 5 minutes perfect gravy you happy with gravy yor pudding sensation fantastic so far so good the kitchen
Seems to be coping well under pressure n just be careful all these main CA is flying out now desserts next right how many have we done about 40ish maybe about 45 just going up to 50 yeah over halfway yeah keep it going yes but out front there’s a disaster
Waiting to happen it’s 830 and they’re slipping into Old Habits the bar is full of people waiting to be seated Brian and Ela haven’t got the first customers off the tables yet uh Brian we got a bit of a q forming here can we sit some guest down yes
We’re just trying to get them to move the tables to sit them down if they don’t move where’s the r um I’ll get somebody to bring the bill for you thanks we’ve got to get them out of these tables now you know that’s we got to be firm now yes
Y what we finding harder to transition it’s not a restaurant is a pub y so don’t be scared after one 1 hour 55 minutes would you mind taking coffee in the bar or coming up and drinking the bar change those tables if you don’t do that in the next 15 minutes we’re going
To be in the [ __ ] [ __ ] have you got a bill for table that one whichever one it is it’s been touch and go but at last the second sitting at their tables that’s the hardest thing right now isn’t it got to turn around and for the first
Time ever it’s starting to run like a pub the fenic arms is buzzing the real gravy is being lapped up and traditional pub food has hit get the spot I had roast beef and it was so gorgeous with real gravy on it nice lovely if Brian and Lane can keep up the
Pace they might just pull this off me hell it’s it’s a lot of excitement the adrenaline is absolutely pounding through me evening all fine it’s been a huge success and finally the pennies dropped for Brian he’s realized that the kitchen runs better without him I think the team have just been un bloody
Believable they’ve done it I’ve not been there I’ve not had to come in and where’s this where’s that where the other and I am just so proud of them all wow what a night at times this week I’ve seriously doubted it was possible but tonight the fenic arms has been
Transformed from a stuffy dining room into a vibrant packed Pub how much money do we take the till y tells me we’ve done 2,447 yes get in there fantastic £2,000 more than last Sunday lunch y Brian what does that tell you changing the menu and doing it simpler has worked yeah well since I’ve been here that was the first night I
Witnessed all of you running a pub and and I’m not going to come back to what I came and saw a week ago yes no you’re not no no Chef whites no knife rack NOP nowhere near it no no um there was one one little problem I found a Barbie
Plate please Eddie wrap it up in clim film dig a hole and hide it yes promise me y good man go Edie oh no [Applause] Edie a month ago I left Brian and Elaine running a busy Pub I’m dying to find out if they’ve kept it up I’m on my way back
To surprise them for Sunday lunch the car part’s looking full always a good sign and the last Sunday I was here they struggled to serve 22 people good campaign for real gravy still there menu we can notice at this time good evening good afternoon hello how are you fine thank you and yourself
Y very indeed thank you where’s Brian in the kitchen kitchen he’s where in the kitchen he’s in the kitchen with the lane what in the [ __ ] is going on 28 what in the [ __ ] are you doing in here hello hello hello I thought you were doing the Great Northern run what
Are you doing dressing those working why because I haven’t got anybody else oh for God’s sake only car and Chris’s day off today so I’m on my own it turns out just one week after I left Brian was back in the kitchen and Nathan left to
Go back to college oh [ __ ] me Brian yes go I I cannot believe I’ve just found you back in the kitchen couldn’t get any stuff and we’re just trying to recruit to replace the one who went bloody hell what else is back truthfully before I start rumaging
Around and looking for it some of the plates oh no yep some of the plates that was oh no why because what you taught us was listen to your customer oh here we go so so we did so your customers are saying Bring Back Square plates no what they
Want wanted was the wow factor on the food again that’s what they wanted what do you mean the wow factor on the food it’s a pub Brian yes but if you’re starting to become a restaurant slowly within a month you’re destined for trouble we went a little way down the
Road but kept the menu basically along the lines of what you were saying PR cocktail still on there yes yeah we’ve changed that you’ve changed it the it’s not in the wine glass no um we’ve done it the way that we’ve always done it and it sells exceptionally well
Oh here we go how did you used to serve the porn cocktail before I put it in a glass remind me uh scop shell with it on scop shell but it sells and the customers like it Brian prawns don’t live inside scallop shells nope but they don’t live inside glasses either
Oh oh [ __ ] me [ __ ] hell the good news is that thanks to the real gravy campaign in just one month Sunday lunch Takens have doubled and the overall turnover is up by 30% I’ll start with a pro cocktail in the scol Shell please yeah you haven’t got Mass potato
Pipe around the outside do it yes [ __ ] hell so this is Brian’s wow factor he really is a stubborn old bat [ __ ] me [ __ ] it I’ll do it myself nice that’s what I expect to see a prom cocktail Brian is making an incredible 250 L of gravy a week and I’m not
Surprised people are flocking for this roast my God the size of the portions extraordinary nice gravy nothing farted around with you I mean lovely I don’t think there’s a beef a Yorkshire pudding anywhere in the country today that could have match what you served me for lunch thank you so you
Know don’t piss around with it you don’t need to and whilst I’m slightly concerned that you’re back in the kitchen I hope it’s for a temporary it time only it because if I talk to this lady in 6 months time God forbid and you’ve popped your [ __ ] clogs in
There on that stove I’ll be [ __ ] furious get out of there run your Pub not your kitchen please I will and I’m absolutely confident that the way you have set us up the way the menu is set up is going to work look at me and tell
Me yes would you let go yes cuz if you do let go there’s every chance this is going to work you know that Ryan is full of surprises he’s got a new reason to log on to his computer he’s running the campaign for real gravy website September 342,000 HS in one
Month in one month 342,000 yeah it’s it’s [ __ ] fantastic yeah 342,000 people logging on to find out more about the fic arms do me a favor now start thinking about your next campaign and I know what it should be campaign for a real prawn cocktail now you’re taking the piss I’m not
Taking the piss you were taking the piss serving in a [ __ ] scallop shell good luck thanks very much good night thank you take care bye [ __ ] hell scallop shell in a prawn cocktail [ __ ] hell [ __ ] hell 30 years yeah