Horrific, just horrific…
Season 3, Episode 6
Gordon travel to a `high end’ husband and wife run Bistro in Lighthouse Point, Florida. Stubborn Scottish dictatorial chef and owner Andy has cooked for celebrated chefs in the past, but since opening Le Bistro has lost his passion for cooking and doesn’t listen to anyone. With customers grading his food 3/10, and Andy not responding well to criticism, can Gordon get him to listen?
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Tonight on Kitchen Nightmares Gordon heads to Sunny South Florida but ends up in a gloomy situation has a business ever worked in 9 years no at a restaurant called Leist don’t you dare go to the wrong table in spite of the business failing miserably
I don’t get it you don’t have to get it this Chef owner still operates like a stubborn dictator quiet quiet quiet who doesn’t listen to anybody I’ll do what the [ __ ] I like not his employees Alex this is yours fault you sort it out not his wife where you going get back here
Youve [ __ ] up enough tonight and not even his customers he wants to Mee R time go [ __ ] himself you know tonight Gordon is in for the match of the year it’s like a competition between you and I you don’t intimidate me but he is not backing down treat your wife like a
[ __ ] dog don’t you [ __ ] go I’m going to do it get ready for a head-to-head confrontation why can’t you just cook it as Chef Ram the attempts to get through to a man so arrogant I don’t know if you’re part of hearing and so resistant to change there’s one person
Cooking that’s me that his restaurant may be impossible to rescue you are blatantly ignorant that’s tonight on Kitchen Nightmares Lighthouse Point an exclusive Community 6 mil outside of boa ratan Florida lined with large Mansions Christine beaches and home to leistra after studying at top Michelin star restaurants throughout Europe Andy
Trusdale met and married the love of his life Ellen come on give me a kiss see you see you later Andy and I met and St Thomas at the restaurant that he was executive chef and I fell in love with his food it was love at first
Bite I’ve worked in a chef in many different areas in big hotels small hotels little restaurants and I can run rings around anyone anyone tired of working for other people they moved to South Florida in 2001 to fulfill Andy’s dream of opening up a restaurant of his own good evening the
Beach to restaurant can I help you hello hello my s decided to buy a restaurant because she obviously tried my food she realized how dedicated I was and I’m very on the ball with everything hey what’s that [ __ ] over there get off the shelf get that off there andy is not
Only a chef he’s a Creator don’t forget my apples you need apples cut three nice rings I would really say he’s a master at what he does and if I didn’t think my husband was a brilliant Chef I would not be in this business with him Alan I’m right
Here table 14 is ready for the entree I’m going to run this now there seems to be a lot of wealth in the area but for some reason the people that live in Lighthouse Point do not seem to appreciate Andy’s food Andy they didn’t want they don’t want anything else it’s
Drew dry the problem is he think he’s perfect so he really don’t like it when people send back to food steak is Grizzly get the [ __ ] out out of here that’s beautiful beef talin they’re a local customer I don’t give a [ __ ] they were in here the Alex this is your fault
You sort it out my food it’s perfect I’ve worked long and hard and PID for the right to have what I want be quiet whether people come and like it love it or hate it it’s my business it’s my reputation it’s my food I’m the chef and I’m the owner that’s what I Want I really wish I knew what the major problem with liistro was I I can’t say it’s the food of course I can’t say it’s me I don’t believe it’s my staff I just don’t know what the problem is be happy don’t be it’s a beastro it’s fun it’s upbeat
Right now I can’t keep up with the debt and I don’t know where we’re going to get the money to pay the debt off it’s going from bad to worse for the work and the effort and everything we’re do and everything we put into this would definitely not benefit anything if this
Restaurant closes last thing I want to do is go and work for some idiot somewhere else I hate Idiots South Florida known for many great things great beaches water sports and a place where people like to dine out liistro is Chef owned and he’s on his ass now today he’s close for lunch cuz he’s holding a cooking class I’m about to pay him a surprise visit here
We go uh the menu is a goat shese that we have on the menu um we put a little be poen on you arrange it so it looks like a flower oh hi hello good afternoon hello ladies gentlemen good afternoon nice to see you please don’t let me stop you how
Are you yeah no problem nice to meet yeah very don’t look very happy what’s matter uh just right in the middle I’m oh right okay the first impression I had when Gordon Ramsey walked in the door was what the [ __ ] is he doing here so what’s wrong Trey Chef I just thought
We’ do like a little minute take a little sine nice Hello nice to meet you nice to you here and you’re the server uh she’s my wife oh she’s your wife oh nice lucky lady so maybe like a large dice bring them up to the boil let them
Simmer for about 15 minutes going to put a little bit of butter in there should it be smoking so that’s okay you obviously just play a little smoke Um I felt the Gordon Ramsey was just being an actor thank you very much hope you enjoyed it nice to see you so much thank you very much thank you so how do you think that went happy with it uh not really what’s the matter those cooking
Classes go very very well for us I don’t want you to [ __ ] it up to try and make a mockery of what I’m doing in front of these people Jesus are you always like this or always like what so defensive you ask me a question I’m answering You okay so let’s lineen up a little bit come over Johny please so where did you start cooking Andy I’d work for uh Michel R in London you work for Michel r at the water sign in yeah that’s exactly what happened to me so we had a very
Similar sort of training honestly from a chef point of view You’ you’ve got your stripes so in your mind the one single reason to why the ran is not working Ellen will be what for some reason people don’t find it appealing to come in here and I mean the locals where are
Bread and butter clientele don’t seem to enjoy the restaurant they’re not biting people really and truly are pretty demanding think we’re fed up with it has a business ever worked in 9 years no never it’s gone up and down it’s never been great Andy ell said your dear
Wife said very quickly no if it’s never works don’t be embarrassed I’m not but I’m just saying that she’s wrong right I’d like I’d like to eat seen the cooking class fantastic resume and I’d love to taste your food and yeah show off Show Me What You’re Made Of
Just take it off the menu yeah I don’t know what Chef Ramsey is going to say because Andy’s food is very good and he somehow manages to stay ahead of the trends all the time with his menus and his recipes just as we always do that’s not changing
Nothing we don’t have two or three people cooking on the stove it’s me on the stove listen you got to hand me that [ __ ] out of that fridge we no [ __ ] around if I say I want it this way I want it that way because I say I’ve
Earned it I’m paying for it okay just a minute for the lamb and we’re going to have everything else going right out nice to meet you that good to see Gordon Alex do your job let’s go okay oh he is the rette H do PT thank you you’re welcome Jesus I think I just chipped my tooth didn’t look like Duck cartilage Christ show him the bone as well Jesus I just bust my tooth here man he
Found the bones on his duck listen go away go away he doesn’t listen to nobody that’s it that’s the way he is cannot change Andy Alex Jesus coconut curry jalapeno my God garlic coconut lamb inside the it is okay uhhuh did you show Chef the college
Yeah I did he uh told me to like go go away he didn’t want to talk about it that’s the Truth so rubbery huh the texture of the Lamb it’s just very rubbery but it’s ianian crispy fried lamb Curry roll I’m in Florida not in Mumbai you he it whatever this is [ __ ] this is just to [ __ ] us up no that’s not why whatever I’d stop right
There I you and go away Gordon Ramsey trashed everything I did I think that’s his whole goal is to [ __ ] all over you make you feel bad okay uh right that was interesting so that was you at your best that my best I’ve ever done in my career you
Mean the best here or do you mean is that the best food that we have yes I know I mean you know was that I asked you to cook for me and just yeah just tell me how that was for you that was good for this restaurant it’s good for Him here’s the problem the food’s oldfashioned and totally totally out of text in terms of where you are that’s your opinion the food is sad stuck in the 80s possibly the most shocking Dish anywhere in Florida the crispy lamb roll what in the hell was going on when we put that
One Together Trey coconut horrible rubbery texture almost on the verge of being Depressing any more you want to put me down for the briet I don’t know if anyone give you feedback but it was on the verge of breaking my tooth all right I’m supposed to believe that you’re not looking at me now as if I’m exaggerating was full of colage I’m listen to what
You’re saying nobody I didn’t know no one told me no one told you hey man he found the bones on his dir doesn’t go away two second sir yeah did you not tell the chef that the first mouthful was full of cartilage yeah I did me I told him he
Told me to go away when your waiter comes to tell you valuable information you should know those kind of things right can I just have two minutes with Andy my own would you mind Ellen would you mind honestly yeah straight up I’m here to help so far all you doing is just
Slam me down that’s all you’ve done with me I think it’s about you don’t blame me I know you are yeah he’s not my chef he’s not we don’t work for him you’re the chef owner right so why won’t you take responsibility I’m the chef you don’t like it that’s fine
It’s your opinion you don’t like it we’re [ __ ] we’re no good I’m lousy whatever [ __ ] me do you have issues coming up Andy is ready to make a confession I’m a loser everybody but that doesn’t mean he is ready to change go back and tell her choose something
Else Madness as he continues to battle with the patrons T go [ __ ] himself the weight staff get back here you’ve [ __ ] up enough tonight and Chef Ramsey don’t you [ __ ] go there don’t point that [ __ ] I’ll what [ __ ] I like that’s next on Kitchen Nightmares in the short time that Chef
Ramsey has been at liistro he is already feeling very uncomfortable with the Arrogant owner that cooked the food you don’t like it we’re [ __ ] we no good I’m lousy whatever now it’s time to see how this tiny South Florida restaurant handles its customers in a dinner
Service I got to take the order and they come to you okay I’m the only one who takes the order it’s a joke many waers are actually working one is that purpose or is that the way they do it I would love to be able to just take the orders but
Andy only wants one person writing the checks thank God he brought the bre seriously is Alex the only one to take orders in there yes one person takes the orders and it slows down things for Andy I’ve just noticed two tables that are waiting to get their order taken okay
I’ll go out and see what’s happening Hi how are you Hi awesome yay do you know what you like okay who would like to start oh my [Applause] God so what you do usually pull out everything when he calls an order on so he can get it on the fire so do you
Actually cook as well or not I can but he does not let me cook this is definitely his little kingdom here isn’t it his little onean band hey hey hey we don’t have time for talking I don’t care if it’s him or the queen Jesus just keep going over that
Refrigerator you look on there and go over everything Wow who is this writing that’s me why because why are you doing that you’re going against everything we said and everything we did I’m sorry where you going get back here you [ __ ] up enough tonight people are really dumb sometimes and they think with their ass rather
Than their brain it’s an hour into dinner service and this part Chef part dictator has now allowed a few Entre to leave his kitchen Andy am I ready to take this been waiting for you yeah the fries are there I don’t know what you want me to do that goes on the plate
Madness are you g hi thank you for your patience it’s it’s inedible medium well done it’s really too red for me I like it well but not short I know okay thank you Andy she wants it well but not charred the ask medium well that’s meum
Well she wants it more I don’t care we’re not doing it again no so go back and tell her choose something else oh je Houston we have a situation I’m very sorry but the chef you like you to make a different Choice this is unbelievable CU there’s a lot of similarity between Andy and I we’re both English and we both studied in Paris but there’s one thing we don’t share in common I care about my customers here clearly doesn’t give a [ __ ] what a Shame and here I say he terrible was terrible about it he wants to meeting R time go [ __ ] himself you know why you looking for excuses and every [ __ ] table that’s came back all you want to do is argue with them look at the potatoes they’re black so [ __ ]
Sad well all you’ve done is slammies the second you’ve been here that’s what you do right why are you acting like this I don’t get it you don’t have to get it Andy seriously you don’t give a [ __ ] big boy you’re looking for a justification every time you [ __ ] up a
Man that can’t even accept his own mistakes or get you started wipe your ass say it’s brilliant Chef you’re amazing treat your wife like a [ __ ] dog don’t put my wife into it I’m going to do it do you know why don’t bring my [ __ ] wife into it don’t you [ __ ]
Go there don’t point that [ __ ] Fu life well just calm down I just ask politely don’t talk to her like that cuz you haven’t got respect for her how can you get people working for you yeah whatever this is [ __ ] byebye after getting nowhere with Andy in the kitchen just you leave
Would you be so kind just to fill out these customer comment cards sure Gordon steps outside not only to cool off but to get some feedback from the clientele let’s go something Andy has never done I asked your customers leaving the resturant thece me to rate the service
Out of 10 to rate the food to rate the experience so on average 4 out of 10 for the service on that note why do you take all the tables order that’s what they want who oh me so what’s the rational behind it the logic it helps to space a little
Bit buy a few minutes there’s three of you in the kitchen like I said I don’t know if you’re hard of hearing but there’s one person cooking that’s me food they rated three out of 10 but the most important question was would they come back and about 78% of them said no and
The weird thing about the whole service tonight every time something comes back as far as you’re concerned your customers are wrong no that’s your evaluation that’s what I watched don’t make you right and me wrong about every single thing oh my God why you have to be a [ __ ] [ __ ] cuz
You act like such a dick every time [ __ ] it’s like a a competition between you and I you don’t intimidate me what bully me that’s all you’re trying to [ __ ] do you’re so wrapped up in a deluded little bubble and not one person has got the balls to tell you
The truth it’s not working you are blatantly ignorant whatever [ __ ] you come on well you’re one-sided that’s all you want to [ __ ] do man excuse me hold no it was a miserable evening in which Chef Ramsey tried continually to get through to Andy that’s your evaluation
Oh my God but this stubborn Chef flat out refuses to listen just don’t want to get better to you what you’ve never ever ever understood the value of your customers let alone your staff because you don’t give a [ __ ] about them I’m a loser everybody I’m the worst God anything else I got any more guys can you give me 2 minutes on my own please guys can you just back off Please would you mind yeah everybody everybody out a doing it who’s an [ __ ] we can never tell him that cuz he won’t listen he won’t listen to nobody do you want your restaurant to work yes or no obviously yes okay good but stop there that’s the most honest you’ve been all
Day I told you that you don’t need to be so defensive with me tonight was about observing and watching the [ __ ] setup you have created a monster here what are you suggesting are you committed to making this place change that’s all I need to know before I’m out of here that
That is it yeah you can change everything and no no I need to hear it from I you you you you you Andy you thank you I’ll see you in the morning good night get some sleep [ __ ] me [ __ ] you now gentlemen good night one stubborn [ __ ] huh
Andy’s statement that he has opened to change has kept Chef Ramsey around for at least another day but Gordon is fully aware that he is at the beginning of a huge uphill battle take a seat sit down and relax how cool is this terrific right I wanted to come out and clear the
Air because of the stigma and your training and the proudness that’s defense mechanism but before we start changing you have to understand that we have to identify the problems with the restaurant you’ve got to understand where you’ve gone wrong and when you come downstairs me I got a little
Surprise for you sandwich would be nice sandwich [ __ ] now stop thinking about your tummy now come down because in this door okay I’ve arranged for you to meet yeah some very special people good morning ladies and gentlemen how are we good to see you in this room are are your previous customers and
They’ve got some very important information to tell you about their experience the last time they ate at the Beast truck Madam tell me the experience what was it like it just in general did not live up to our expectations and was not at all what we expected for a beasto
What was the biggest disappointment across the whole experience the food the food Andy anything to say nothing to say nothing anyone else we were there a year or so ago none of us can remember the experience we didn’t even know the restaurant was still in business until we saw I don’t really
Want to comment MH because I I don’t want to get into it isn’t this valuable information when did you eat up the be when was the last time um I’ve beaten there twice the last time was probably about a year ago and describe the experience you know you walk through the
Door it’s kind of dark gloomy there’s no one in there at all you know and then you sit down and eat and you know it’s like you have everyone staring at you when you’re sitting there eating you know it’s just a very uncomfortable honestly deep doubt are you looking for
Naked women dancing on the table what are you looking for hey relax what are you looking for relax relax relax they don’t want to see naked dancers on the table come on Andy these are customers he didn’t want to hear about it it was a wall that Andy had around him but he
Needs to listen to what the people are saying why’ you take it so personally this is really not nice for us so like I got to suck it up right now it’s not personal yeah so getting you guys here today was valuable for me to understand where
We’re going wrong I’m sure andell will take the information in the right text uh but thank you in spite of Andy again refusing to take advantage of any feedback Chef Ramsey pushes on to another problem in the restaurant Andy’s inability to delegate anything to his Sue Chef to make his life easier yeah
I’ll do the dish with you then tonight as we’re in service Henri can cook the dish so is he going to do that dis he’s going to purely cook one Snapper just to make your life easier whatever are you all right by the way you don’t look very
Happy you seem like you’ve got into a little bubble again no I haven’t okay great have you cook Snapper before yes you have yeah good getting on the stove be nice tonight cooking you know Snapper dish helps speed up just to get food out you square it up the fish Cooks evenly
Yes yeah and nothing’s overcooked on the outside fish in always lay away from you yeah skin side down fingers on the top I wish you had a stove in I could keep them there my concern was is that I was going to cook the fish properly and get
It out in time take your fish puy glaze and sit that on top of your Vine would you like a little taste first yeah yeah Ellen please local Co Snapper and more importantly right now pretty good for the bottom line in terms of profit wise that’s really good I love the dish it
Was delicious hopefully we’ll sell most to the specials tonight and Hendrick will be taking some of the pressure off of Andy Andy I know you’re busy come have a little taste yeah very good hey G very nice happy with that on your menu that’s fine coming out that ticket is like a hot potato in your hand get it out the battle between Andy and Gordon escalates to a full out war is they wanting more cook why can’t you just cook it and when the beastro hits its
Breaking point it wasn’t given to me on a [ __ ] place so don’t throw away Jeff Ramsey gets devious something I need to show you very very quickly you won’t believe what he does in order to get through to Andy I’m so sorry but now you’ve overstepped the mark that’s coming up on Kitchen
Nightmares in spite of his frustration and disappointment with Andy Chef Ramsey has taken a number of steps to make sure tonight’s dinner service will be smoother we’ll do 10 pors of this stuff tonight okay Gordon has created a new tasty profitable Snapper special lay away from you so you don’t Splash he has
Insisted that suf hendrik will cook hi welcome to theist and lastly he’s made sure that both waiters will be taking orders which are your tables I got this side with different waiters taking the order at the same time it’s easy to accommodate customers the whole place
Should run as a team we have some great specials tonight for local cart red Snapper I’d like to have a snapper you just had a little tast I finished the thing off you was so good now that both waiters are taking orders one of Chef Ramsey’s goals has been realized order
In orders are getting into the kitchen much quicker full be throws a middle one Mahi and three Snapper order in one capacho want a scar order guys heard heard the only question is can Andy handle it and order in tell me when to fire those Snappers Andy not yet because
The duck’s going to be a few minutes what table’s next trying to do this one here I need to fire that Snapper or no hang on I don’t want you fire me being ready 30 minutes into service and the kitchen is already behind Hendrick is waiting on the sideline for Andy to tell
Him what to do and Andy is still cooking one dish at a time Andy what’s going on with tick I’m still missing the M on the last table that came on order that ticket is like a hot potato in your house get it out waiting on
That just not making sense ell it’s not making sense he’ll get it I know he will I still think Andy needs to get up to par he can’t do everything himself Andy needs more support back there I need all the Entre now Alan don’t make matters
Worse it’s bad enough having him on my ass I’m just saying six has been there forever this is a joke that’s 1 hour 10 minutes now not one entree served he has a restaurant next door to him and about to prove a very important Point how are you good evening busy
Night here tonight yeah yeah would you mind if by order to go no so not it off I will go for the S tuna okay how long about 10 minutes thank you very Much get still no on TR can you believe that well that’s 10 minutes this restaurant on average 75 to 80 minutes for an on tra let’s Go ready yes it is excellent does food always come out that quick yes thank you incredible wow that is absolutely delicious there’s somebody else that really needs to know about this now now still no on Tra 30 seconds oh God something I need to show you very very quickly out of the frustration in terms of why food’s taking so long I decided to do a little experiment I ran in there ordered an entree tuna it came out 10 minutes they are full I’m just
Trying to show you what’s happening on your doorstep we’re going to have to have a serious talk by the way it was delicious an hour ago I’m hungry let me know when I need to send a snapper if you ready can you just give me a second just so I can get
These out yeah send the Snapper so you can focus and get quicker out of the box go go go after Chef Ramsey’s constant prodding hendrik begins to cook I’m fireing one Snapper go for it tonight you reclaim your position as a sue Chef do a good job he’ll trust you
More Snapper Snappers at the window and now that hendrik is focused on cooking his specials at least some Entre are leaving the kitchen Snapper for you oh there we go look at that thank you yeah the Snapper is really good Chef ramsy Snapper cooked by hendrik is getting positive reviews you cook my
Fish like this I’m staying home but the original menu is getting panned nailed the spp S came always under cooked man give me the plate was pink he never Cooks the way they want [ __ ] sake I’m really sorry I cannot believe that you’re happy to serve that if they want it more cook
Why can’t you just cook it I don’t need to tell you big boy this is your restaurant I’m so sorry but now you’ve overstepped the mark now I would Ser out my Dog after another dinner service filled with customer complaints Chef Ramsey tries once again to get through to Andy tonight honestly I was disappointed because you proved yet again that you don’t give a [ __ ] about your customers you’re in the service industry customer relations do you want to hear anything
On I have to say about it to to answer or oh please there’s no point you’re just badgering me you don’t want to hear anything I say talk to me Chef my name is Andy isn’t one of the problems that the customers here are different than your experience of customers in Europe that
Is that is part of the truth people don’t here understand any form of food or service really and truly but you can’t afford to be a snob I’m not a snob you just told me you know they don’t know what they’re talking about you just said it
Yourself you got to come down Peg I know chefs that would give their right arm to have their wife at the front the chef at the helm and a neighborhood Family run business it’s a dream come true for any chef I wasn’t [ __ ] given it I earned
It good it wasn’t given to me on a [ __ ] place don’t FL way you’re about to blow it completely we at that point we at that point you you’ve brought it to light you’ve came and you’ve told us and you’ve showed us and you’ve brought it to
Light you can win if you want to Andy wipe a slate clean and start Again that’s the best thing to do tomorrow together all three of us are going to relaunch this restaurant tomorrow is the beginning of a new chapter wipe the Slate clean good night with Andy’s first real commitment to change Chef Ramsey brings in his renovation team to work through the night to transform Liistro right good morning good morning how are you how very than how are you very well thank you how are you great yeah good you look great now Andy last night you told me you were committed to changing this restaurant yes yes good cuz today’s about change yes this is
Your new restaurant have a look at your new sign oh my goodness oh that’s fabulous modern legible does it look nice I love it it’s well overdue I love the sign it seems like easy on the eye ready to go inside have a look oh yes let’s
Go come in M oh beautiful wow this is great G of the booths oh thank God in comes this wonderful leather upholstered wall comfy bonket seating take a seat I like this happy happy extremely happy it’s great I I stuck for words really because it’s it’s a big change
For us I mean I’ve been here almost 9 years to see something in just a few minutes it’s like a shock wow oh my goodness it’s great it was great to see Andy as happy as he is and I’m so relieved I’m really looking forward to
See see him in the kitchen I think he’s truly capable of change this is the beginning of a new chapter it’s what we needed that’s for sure this is what you needed and if this doesn’t rekindle that spirit and that level of passion I don’t know what
Will Chef Ramsey spent most of relaunch day cooking side by side with Andy put your pan yep nice and hot what else you got left to do for service I’m just finishing the uh Penta Gordon is hoping these new menu dishes will be just what the local community wants right how does
The food look looks great doesn’t it lovely the gaspacho perfect for a hot Summer’s evening oysters local oysters extraordinary steam muscles I would order that perfect have a taste Entre local Snapper big hit last night it’s remaining on the menu F and faga burger so good it’s quite straightforward and for me the
Secret tonight is the speed I was a little apprehensive cuz someone else’s menu but time for change and change is better of course we’re happy that is so good now everybody this is crucial tonight each one of your tables will play host to a phenomenal VIP that is going to spread
The word beyond belief over there the chief of police over there that gentleman is the City Commissioner over here we have the host of the top radio morning show and there also the local renowned food critic from the newspaper this is fabulous thank you pretty excited to be cooking for the VIPs
Obviously they have a big poll so I’m looking forward to hopefully keeping them happy I want to know why they haven’t been there before with a completely new game plan in place so when it comes on you put on there you just take it right absolutely beautiful listro is ready to open its
Doors and there will be a local VIP at virtually every table in the restaurant oh I’m so anxious I’m glad you’re here you are thank you we have great new summer menu this beautiful comes with little I’ll try the Snapper I’m going to have the risotto on your recommendation
I’m going to try your Snapper I think that sounds really interesting Chef Alan happy yeah he is who is he’s like one of the top chefs in South Florida is he really he’s very very famous liistro success tonight rests on Andy’s ability to cook you and him have
Got to connect now yeah and his ability to delegate you keep it on the r here we go you ready y order in PH like Roto a pork a snap and a burger here you go guys come on yes Henrik make sure they’re nice you’re going to need fries for Burger
Need that right away come on come on give me give me check out burger is for you look at That That’s really good Andy got off to a good start and customers are enjoying the new menu very good ordering but back in the kitchen things are starting to heat up got to let me know when I can fire that second Snapper and Andy is slipping back to his old ways what do we
Need chicken risotto lamb burger Andy yeah you’ve just gone silent last 15 minutes not saying a word but we’re going as fast as we can Andy don’t go back to the old ways all right that’s all you are doing table 13 no 14 and five has been called that’s what we’re
Doing don’t you dare go to the wrong table come on hey come on you hold go go go go go where’s a [ __ ] Snapper I need two Snapper on the table ready or not coming with it CH believe that I’ll do that you don’t want to send these do you they can
Go with these they just go in a Window got Andy can we go with these come here 2 seconds please Chef what the [ __ ] is going on there this one’s more cooked than noral Chef come here you minute come here come just just just just 30 seconds out of the way of everybody I need two snap on the table
Ready or not there it’s relaunch night and the pressure is starting to get to Andy come on give me that [ __ ] thing they can go with these they just go in the window old habits are return turning and the food preparation is suffering Andy what the [ __ ] is going on there
This one’s more quick than that one Chef come here you minute just just just just 30 seconds out of the way of everybody you can’t just send [ __ ] why now do we do this sorry Chef I mean to do what why do you have to cook every
[ __ ] order we’re just about to serve two plates of [ __ ] one mushy [ __ ] useless piece of [ __ ] crap bit of fish and one cooked the [ __ ] why are you looking away talk to me Chef I didn’t quite catch it there’s no excuse Che you were running around doing everything I don’t
Get it where’s the standards you’re right I admit her you coming in big eye opener Gordon Ramsey a mean nasty son of a [ __ ] it’s a lesson in tough love it’s a wakeup call just that I didn’t see it right to the very end we can’t come this far now and Flake
At the end huh you know what no cuz this has to go and I spoke to does have to go I’m really sorry I’m sorry he I’m dreadfully sorry he works his ass off all night you look like a star and then look we come to this you’ve got more proudness in you
Than that you got two Snappers in the oven there right yeah that’s it there you go open up and talk to him and teach him yeah yes sure you know what you could do would be nice if you put the spinach on on for me and if they’re on
All I got to do is put them in the window that way let’s go this time Gordon has clearly gotten through to Andy he’s on top of the kitchen again and food is getting to the dining room quickly Snapper that’s excellent Snapper’s delicious they did a really good
Job Gordon Ramsey is very insightful he knows Andy can cook he knows exactly what Andy needed he saw the rut that Andy was in it’s been a dream come true thank you very much Andy no more customers that’s it can we break down yeah yeah after a successful
Relaunch night in a restaurant full of VIPs Chef Ramsey wants to have one last word with the owners here’s good news about tonight the relaunch was a success absolute success not one plate came back that is incredible you seriously can cook but Andy here’s my confession to
You there’s been many times this week that you frustrated the hell out of me you know that right I know and honestly I finally saw the man I’ve been dying to see you C brilliantly well you’re a different man you just got on with it delegated and pushed them I don’t say a
Lot and I don’t smile a lot but I I’m a thinker but I appreciate it I really do without you it wasn’t possible we appreciate it I was real down in a dump I mean ready to get the hell out of here but with Gordon Ramsey
Being here this week it’s made me think we can make a better life and a better business here I just can’t wait to get into this new restaurant that we have what a long way we have come this week yeah take care of that stubborn mule yes thank you well done good
Job good night good night up until tonight’s in the service I really didn’t know if Andy could make this work and honestly I’m still not convinced he’s got everything here to make this place a huge success I just hope that his own stubbornness doesn’t get in his way
Unbelievable in the months that followed Andy and Ellen continued to embrace Chef Ramsay’s changes another one another filet snap a foto away liistro food is light and fresh and customers are thrilled delicious okay well I will let the chef know thank you very thank you very much and there is no better
Indication of that than listro repeat business I think g r saw that I was just doing everything and doing too much and it was holding me back I’m really hoping to progress and move on and get bigger and better Gordon Ramsey is welcome here any time here’s to Leo and New Beginning thank You