The state of their hotel is just… wow.
Season 2, Episode 7
Gordon checks in to Connecticut’s oldest inn, the Curtis House in Woodbury. This historic inn has been owned by the Hardisty family for generations, but the business has started to fall apart and their legacy is on the brink of being lost.
Season 2, Episode 5
Gordon checks in to the Historic Calumet Inn, in Pipestone, Minnesota. Vanda and Rina Smrkovski were given the inn as a gift by their father.
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Tonight on Hotel Hell in a small Connecticut town a family Legacy is on the brink of disaster and you think this is what your father wanted absolutely not you’re mean horrible a sibling rivalry has torn the Hardesty family apart not even love for each other it is
Shocking she wants things done her way I’m in charge of the ship give a [ __ ] how on no my TR with the owners at each other’s throats shut the [ __ ] up this once thriving country in may have to shut its doors forever sell it [Applause] In the heart of Woodbury Connecticut stands the state’s oldest in the Curtis house open in 1736 the 16 bedroom Inn has been owned and run by the Hardesty family for nearly 60 years and is currently been run by Chris Hardesty and his sister TJ the Curtis house is haunted
See the rooms will all be done and the comforters will be nice and neat and tidy and you can go back in 5 minutes later and it looks like somebody rolled across it I would walk by a table and 2 minutes later a plate would fly off of
It I went to light the fireplace and it blew up on me and I got burned there are spirits here but Spirits aren’t paying guess and the Curtis house bedrooms are empty most nights right now I would say we’re about $100,000 in debt my Dad recently passed away he had
A firm belief that my brother and I could take over the Inn it just left me more determined to succeed failing to continue their father’s Success With The Inn has destroyed Chris and TJ’s relationship they hardly ever speak and when they do do they fight you’re mean horrible [ __ ]
If we were married we’d probably be divorced by now you come off like this every time all the time she’s controlling she wants things done her way because when I sit there and give a rule I want the rule followed my brother frustrates me to the point where sometimes I would like to
Just Bop him over the head to get rid of some frustrations another woman who doesn’t listen to [ __ ] thing I say Chris and TJ’s frustrations with each other and their failing business have made the in hell for off no my tray no my tray I just I don’t
Give a [ __ ] they just don’t care if you look at your boss who doesn’t care why are you going to Care TJ’s not a great leader she yells at you I’ve never heard a thank you a thank you can go a long ways Chris he’s just a fat lazy slob
[ __ ] everywhere we will get complaints from the customers we will have problems with dishes it’s just Shrugged off he doesn’t give the crap have lost respect for TJ and Christopher we’ve lost a lot of customers because of management since TJ and Chris both took over everything is going
Downhill there’s a stain on my pill disgusting look at this wow close the bathroom door like a rusted so did you have your teis shot everything sucked give me another plate without an sign I would never come here again if things don’t improve and fast a
Family Legacy could come to a tragic end the Curtis house is a a huge thing to our family we’ve been here for 59 years we’ve all pretty much grown up here Curtis house is like my second home I has been all these years the same with
My mother and my aunts if the Curtis house shut down it would really feel like we lost a part of our Family I’m on my way to the Curtis house it’s Connecticut’s oldest in I’m excited about it because it’s supposed to be one of New England’s historical gems there’s nothing wrong with being the oldest just depends how much Botox you’ve had I’m going to be arriving on a big day
For hotels and restaurants Across America but there’s something I’ve got to do first hello hi momam oh hi how are you I’m very well thank you I’m just bring you to wish you happy Mother’s Day oh thank you so much Gordon and your flowers were lovely thank you very much
It’s very kind of you well I’m sorry I can’t be with you thank you so much for calling it’s really kind of you now L have a great day love you lots love you bye bye now ah great here we are the Curtis house Connecticut’s oldest in
Lovely the Happy Mother’s Day sign looks a bit crap but I suppose it’s the thought that counts look at this place built before 1736 incredible hi there Gordon nice to see you well welcome to the Curtis house happy Mother’s Day thank you very much and what’s your first name babe I don’t
Know you’re a babe but what’s your name Shirley shley nice to see you my D so it’s Mother’s Day the restaurant’s booked today a big day right yes is the hotel full not tonight oh how many rooms of books just one just one yeah just me yes so I’m a
Little bit early okay usually checking is 3:00 it usually a $10 an hour fee that’s what 4 hours so $40 already yes so I could save a little bit of money by hanging out and actually going into the room yes so I want to save
Myself 40 bucks yes so if I just take a little nap what is he doing Mr Ramy that’s really not appropriate Mr ramsy Gordon this isn’t very appropriate I’m I’m Jing I’m I’m joking but it doesn’t make sense you charge me $10 an hour if I just hang out on the
Sofa get a little blanket I can save myself some money you know this rule actually went into effect about 6 months ago this $10 an hour really and is it making a big impact on the business people don’t like it the bookings in the rooms have definitely gone downhill I
Think they would be a lot busier if TJ didn’t have these ridiculous rules um is that right my details in here credit card details yes we take a credit card number to hold the room no I appreciate that but why you put it in the book that’s a house paly and if the
Customer insists then we can erase it once they check it I got the credit card details for everybody I will have to call 911 I don’t really have to call 911 do I babe see by the time you’ve called 911 okay I’ve hacked into every credit card
In this book and made myself a fortune so whose policy is this a bit weird this is a house policy um like TJ lights and the owner yes would you not think there’s a security preach there that’s why her policy is no one to look in this
Book except the desk person wow okay I can’t believe you’re going to be in room 16 why cuz room 16 has a ghost in it this woman told me who went to room 16 she said the ghost was pulling the blankets off it all night long and you
Haven’t been drinking Cherry no wow Betty is a ghost at the Curtis house and people do tell us that she raises a little bit of Havoc with them she’s definitely there room 16 a haunted room my goodness me what is that on there is that a
Footprint oh man no way so what all that big scuff yes it looks like a footprint to me and what’s that in there dead bugs oh dear oh jeez look at this one here I give them a list of the rooms that are coming in they are supposed to
Thoroughly check the room and do we do we do we have electricity in the house I couldn’t believe what Gordon found in that room and what is this nobody just realized or care how long have you been working here walking on since about 1965 how was it then busy
All the time 48 years that’s incredible so this place means a lot to you oh yes my second home are you connected to the family in any way TJ’s parents and my mother were cousins so it must be sad for you to see it struggling yes definitely and why is it struggling
That’s the way our two bosses get along and was it different when TJ and Chris’s parents were running it oh yeah much more professional so why do you stay why’ you put up with this I take pride in this place I like this place I can
See that I really do but they don’t understand that the place is really worth it I really think TJ and Chris are really hurting the business somebody needs to knock some sense into them first impressions um lismo all my credit card details downstairs in that book in
Such a vulnerable position one of the busiest weekends ever for this hotel been Mother’s Day I’m the only one staying in the hotel that’s that’s not good dust everywhere wearing a window Cell full of bugs I don’t think I’m going to get possessed staying here I think I’m going to get a
Disease right go downstairs have a look babe let me out honestly it must be the bloody ghost come on Betty let me out I just want to get some lunch I’ve just arrived at the Curtis house in woodrey Connecticut and they’ve given me a room with a ghost and a door
Lock that doesn’t work at last I’m the only guest in this hotel despite the fact it’s Mother’s Day and the restaurant is fully booked hey what a dreadful missed opportunity hello good afternoon how are you to C house I’m doing well how about
You and this is hi my name is TJ TJ nice to meet you sir the owner yes nice to see you nice to see you this is my mother happy Mother’s Day thank you very much uh it’s an absolute honor to meet you are you working today I have work
Every holiday and never got paid that is ridiculous you should be sat having lunch enjoying this business um should we go to the table we shall time for me to see if the hotel’s restaurant is as bad as the bedrooms right hi my name is Karen I’ll be taking
Care of you are you connected to the family yes I am Aunt TJ and Uncle Chris’s niece okay nice and just in a nutshell um what’s wrong with the place now there’s no communication between my aunt and uncle it’s gotten a million times worse since my grandfather passed
Away it shows isn’t it yeah I asked B to come here because my family desperately needs his help they’ve been struggling for way too long long they don’t know what to do we really need his help this is the dinner menu wow what would you say crap cakes the crab
Cakes yeah you yes oh no don’t look at me like that that’s hesitation they’re they’re hit or mess though they hit or mess yeah uh crab cakes what else um I’ll take some calamari okay Jo let’s have a little taste of the burger how do you like it cooked medium rare please
Medium rare thank you you’re welcome okay Mike all right listen this is Ramy crab cakes calamari with Gorgonzola and he wants the burger medium rare I am very proud of my food whenever I eat other places I think we’re better than 90% of them do we have palar on the line or
No the crab cakes love um let’s do this together do you mind please come on you’re supposed to be my my wingman I I had to swallow it was not enjoyable hit Miss for me that’s a Miss yeah it’s not holy [ __ ] these I warned you about you did warn me about thank
You you’re welcome how was lunch my Dy it wasn’t very good Everything feels institutional right you know like we just got out of the hospital and it’s the best food we could get I’m sorry it’s not a nice surprise of Mother’s Day is it no it’s not calamari and then I’ll
Have the the burger hey cocktail sauce pork and lemon monkey this for the marinara so fried calamari can you hear any crispiness that’s limper than my granddad’s dick oh my God oh my God oh my God that’s disgusting it’s awful it’s awful I’ll bypass yeah okay thank you you’re
Welcome yes what would you like the calamari was mostly greasy you know I have to bring this food out you know he’s going to critique it and you know I’m going to come right back with it in one second because you don’t care you’re just setting me like [ __ ] on a plate
Basically I need some mushrooms Mike ah my burger your burger thank you very much Jesus where’s my burger what a mess did you tell him it was medium red M Jesus this raw that is not medium rare what a shame that is Dreadful my uncle can’t cook a burger medium rare are you
Freaking kidding me can you CH me through and introduce me to the chef of course yeah thank you oh your uncle yeah uncle Uncle Chris I can’t believe how bad my food was I’ve got to see the kitchen in action for myself right back here is my cousin Mike hi chef Uncle
Chris okay so TJ’s little brother yes B brother Mike Mike good and this is Tren TR fire yeah mushroom RAB one all day and a prima Vera p [Applause] okay am I okay yeah been here 10 minutes I’m amazed none of you even ask me how lunch was what’s most shocking isn’t the food or that they have zero interest in my
Experience as a diner it’s the fact that Chris and his sister don’t exchange a single word word they wouldn’t even look at each other you could cut the atmosphere in here with a knife wow this guy must really hate mothers the way he’s treating these dishes you put food on a plate like
You’re slopping it can I borrow that cloth a minute you’re wiping plates with this you don’t care I don’t know about that to say that not know me at all is doesn’t have any foundation Jesus Christ is anything cooked to order here french fries salads french fries salad
[ __ ] 20 [ __ ] dollars ahead for that Chris doesn’t seem like an owner or a chef he isn’t even cooking he’s just heating things up Chris you got 2 seconds please here’s where I’m getting frustrated you own the place you took like you hate the place come on Chris talk to me please
If you’re not going to talk to me then I’m wasting my time here what’s the point the Curtis house in woodrey Connecticut is falling apart because owners Chris and TJ won’t talk to each other and it’s affecting the in’s guests as well as the food that is Dreadful I
Don’t know if there are ghosts upstairs but there’s definitely a dead man walking in the kitchen you own the place you cook like you hate the place this place is a mess it’s like nobody cares here one thing’s for sure it is not happy [ __ ] families let me tell
You right ghost stories and legends of Southwestern Connecticut wow room 16 is host to doting female paying special attention to male guests staying in the room she tucks them into the bed and may even crawl next to them what at least they got one regular guest Bessie it’s you okay good night
Betty I didn’t get a visit from Betty the ghost but I still had a rough night’s sleep W I feel so D after last night I BET’s not watching man [ __ ] that’s H man this Inn has been in the Hardy family for four generations and I can’t
Understand why TJ and and Chris have no appreciation for what has been given to them I’ve called a staff meeting and I’m hoping this will get them talking before they lose their family heirloom just want to have a quick chat with you all my first impressions have not been good
But I struggle to believe that you two are brother and sister it is shocking no communication not even looking at each other why can’t you two at least talk to each other get frustrated with some things and all the time we talk and talk about doing [ __ ] and we never get
Anything done and you think this is what your father wanted no absolutely not what’s wrong with this place I feel a lot was management you know a thank you would be nice every once in a while you know that’s all I ask for I’m more hurt than angry because I care so much
About them you sound like being pushed the breaking point yeah I felt like TJ and Christopher don’t give a [ __ ] I don’t know how much more I can take Che when did the drive go out of the kitchen when did the essence when did the word passion disappear I’ve never seen all
Three in that kitchen ever ever I feel like I am The Voice of Truth everybody else either one doesn’t care or two they just don’t see it I’ve been saying since day one that this kitchen is a joke there are no standards in the kitchen Chef it’s depressing [ __ ] Cheyenne his
Opinion doesn’t really matter to me never has never will I watched you in the kitchen it was like you were just H as an extra and TJ your Feud with your brother is clearly getting in the way of running your business the staff are desperate it and you know what hurts
It’s a blessing that you’ve got this place the potential is huge yet you walk around and treat it like it’s a curse I came to your Inn as a guest and I am not [ __ ] happy both of you are sleep walking to disaster go to your office and at least try to
Talk if you can’t talk you might as well close the doors right now f it out you know in the 30 years I’ve been here I never had anybody ever complaint like that and it makes it tough and then throw it in my face even harder you
Know hi you okay no what’s one you really gave me a wakeup call because this place is T toxic TJ has issues I think she’s a control freak and do you talking to them they’re standing there as far as I’m concerned they made asses out of themselves I’m done
Here I cannot work here no more this is your life this is your yeah and it’s destroying I can see that They Don’t Care About Us they need to hear it from you okay I can’t believe it’s come to this as far as I’m concerned TJ and Christopher they’re not going to change
It’s a total shame hey how are you not good I I I can’t I can’t work here anymore I’m sorry it’s destroying me I don’t like it you know I care about everyone of my staff here you don’t you make people feel uncomfortable and I’m telling you I don’t know whether anybody
Else is going to speak up I’m not saying that I’m perfect by any any means at all either but you know I don’t think that there should be personal attack this is the way I feel whether you guys like it or not because it’s just killing me I
Feel as though there’s no future I’m done you’re giving me a look like every single bit of that is Justified a lot of the [ __ ] she says is true TJ nobody wants to [ __ ] talk to I am not going to have her tell me that I’m this mean
Horrible monster that doesn’t give a [ __ ] everybody thinks you’re a mean horrible [ __ ] everybody I really think you need to [ __ ] talk to somebody or do something before you’re in a padded [ __ ] room I disagree the proof is in the pudding you’re strung out you’re [ __ ] tweaked right to the [ __ ] end every
Day because you don’t have any help and then you turn into a miserable [ __ ] psycho [ __ ] shut the [ __ ] up she didn’t know what she was [ __ ] talking about and she could drag her [ __ ] ass did I ever say anything to you the broken relationship between the owners of Connecticut’s Curtis house in
Has gotten to an alltime low everybody thinks you’re mean horrible [ __ ] I asked them to talk for the first time in months but all they did was yell at each other shut the [ __ ] up I’ll keep this brief I’ve got to get them to see if they don’t communicate this in will shut
Its doors I don’t know what it’s going to take to wake you up you’ve already lost one of your employees because you can’t get it together you’re starting to resent each other and the work you’re doing oh I I agree but I think it’s hard to come to work knowing the minute you
Walk in the door till you walk out the back door there’s a disagreement in every room you’re in it used to be that we talked things through we just stopped doing it just been frustrated frustrated every [ __ ] day for 3 years yeah you know if you got so frustrated with me 3
Years ago that you just stopped talking it’s horrible every [ __ ] time we talk would turn into an argument and I was just avoiding the arguments you I just got [ __ ] fed up we’re not talking 3 months 3 years when was the last time time either of you stayed here and see how the
Guests experienced it through their eyes You’ never done it it shows can both of you come with me please there’s something in my room I’d like to show you if Chris and TJ won’t listen to each other maybe they’ll listen to the people who could keep their business
Alive please both you take a stand over there here we have some guests and I think you’re going to find their feedback invaluable I let’s start off with you first just pulling back the comforter honestly it looked like the sheets hadn’t been changed and the chair kind of picked up
The cushion and there was for lack of a better word a skid mark on the bottom of the cushion it was disgusting uh the pillows had some stands on them insects on the window sills it looks like the windows haven’t been washed in a while we had flowers like in here they had
Like an inch of dust on that we did not have a bathroom door we had a wicker like divider and when you tried to pull it it just kind of Falls over wow jump in guys I mean you know these are customers are paying money it’s very disheartening I I’ve never got responses
Like this before and I I wish I had can I talk to you about the arrival when you arrive you hand over your personal credit card details addresses your cell numbers MH what do you think happens to your details after you’ve left because in this book is all of your credit card
Details oh here we go this is it this is the hammer it is Vital Information of your credit card details your addresses your cell numbers in black and white this is a ticking Time Bomb how’s that make you feel with everything that’s going on nowadays with the identity theft and everything like
That I’m not pleased at all about that would you be so kind just to leave me here with the owners for two minutes please I appreciate your feedback thank you guys thank you no ST my [ __ ] life you asked me here to come and help you but you both need to change your
Ways you won’t open up to me and you won’t open up to each other your business is literally dying because you won’t communicate but it’s like you don’t care I can’t even start to move forward because I’m not feeling the [ __ ] the hunger that both of you want this place to work
So I’m just saying [ __ ] it sell It I’m going downstairs not again [ __ ] oh my gosh Gordon can’t even find the solution takes two takes two hands to get out I love this place I love this place with all my heart but the way things are going the Revelation is is just not worth
It I’m really struggling to get through to Chris and TJ the person who knows them better than anyone is their mother Trudy and I’m hoping she may help me to unlock that divide between them and hopefully get these two back on track D I came to see this morning cuz I
Need your help I’m struggling to get through to TJ and I’m struggling to get through to Chris they don’t communicate they don’t drive the business forward they just bicker and butt heads why is that I don’t know I don’t know why how much does that in mean to you I mean
What does it stand for in your family it stands for a lot of homework if nothing else yeah we all had to work in there you should be reaping the rewards of the family success in nearly six decades but how would it make you feel if this business was sold to a different
Family now I mean all that work of you and your husband’s commitment I don’t want another bitter change yet I really don’t want to see it go down street tomorrow I want to see if those two can’t come back together and get it back on their feet yeah I really
Want to help your family and I really want to keep this business alive for another 60 years so we’re going to have to get them to talk to each other otherwise the business is doomed well you’re right and I need your help please you got it thank you I’ll see you
Back at the end okay okay thank you my now coming up for the two of you to be able to communicate as brother and sister is more important than even this end has change come too late for the Curtis house the Curtis house in Woodbury Connecticut is sinking because the two
Owners won’t speak to each other and despite the hotel’s dire situation I’ve been unable to get through to Chris and TJ come on Chris you don’t care so I went to see their mom and I need your help you got it now Trudy has organized a family intervention to let
TJ and Chris know how much they’re fighting is hurting the in and everyone around them hi guys bo boy first of all uh to you guys I appreciate you being here your mom has brought everyone together just to tort you from the bottom of their
Hearts I hope this is going to open your eyes because right now I don’t know what will who’d like to go first Tess what have you got to say my D mom I think that your Spread Way Too Thin you think that the mounting work is getting to be
Too much you’re getting frustrated and eventually it’s bound to spill over but I think that for the two of you to still be able to talk and communicate as brother and sister is more important than even this in Karen Dy I’ve sat with both of you many times
Talked about all the problems you guys just go back and forth there’s no resolve nothing you have to get on the same page about it it’s way too much for everyone in this place it’s awful something has to change thank you D babe Dy okay TJ and
Chris I really hope we can all get through this this is so important you’ve been here for 48 years you know this place better than anybody the two of you were so close for so many years I know cuz I was there and I’ve seen it we used to to
Come to work and do our job and really enjoy working with each other and with both your stubbornness you took that all away since you two stop speaking everything is going downhill I want to help you two get back together like you used to be and I know the Curtis house can be
That way again and only you twoo can make that happen we all want to be there for you and help you and with a lot of Hope and help from Gordon’s expertise we can get Connecticut’s oldest in the Curtis house back to where it should
Be and you two then can be very very proud of what you accomplished Trudy my darling can these two make it work they sure can they sure can they have and we’re behind them 100 they are desperate beyond belief to help you make this place Work you both have to step Up when he walks through the door I have to be the person that’s there for him that’s it but I want to I want him to be my guat here and I want to be the person he goes to Chris do you want to make this work Chris and TJ’s Family have come together for a last ditch attempt to save the Curtis house in by getting them to talk to each other again now Chris has to decide if he’ll commit to the Inn or walk away Chris do you want to make this work absolutely [Applause] it just sucks that we’ve gone this far got to stop being a jerk especially to my sister all right now I really just want to make my mother proud and my family proud it’s been a family establishment all these years and I have to make him proud Again Christopher and I let everything else get in the middle of our relationship we have to be each other’s number one you know family first we do it family united makes a stronger front you ready yes absolutely and that was the first time we’ve seen that in 3 years it was like
We did it yes with Chris and TJ ready for change my design team has worked all night to transform the In and now it’s time to reveal the new look to the team welcome welc to the new Curtis house Connecticut’s oldest Inn run by an extraordinary family providing a warm and welcoming experience for other families excited I can’t wait you’re going to love it you ready to go
Inside yes we are let’s go follow me please please come in oh my God look at this wow oh my that is awesome welcome to your amazing new Lobby come through ladies a decluttered very welcoming warm space over here we have this stunning silhouette they are historical portraits of all your
Family TJ come here come over here you okay come the Silhouettes of the family and the staff it put me over the edge because this business was built on that you need to celebrate your family history not be trapped by it now one thing that concerned me on my first
Arrival was the check-in and that’s reservation book that was gathering all that sensitive personal data come over please oh my God what is that oh my God a computer now we know they didn’t have these in 1754 but you can okay the credit card and all the personal details
Will be safe we’ve had that red book for a year I’m so happy it’s gone if aun TJ brings the red book back out I will burn it I’ll do anything to make sure we never see that thing again I’d like to take you upstairs now uh to my room you ready let’s
Go you’ll be pleased to know we’ve repaired the door handle so it actually works Oh Come Oh my God have a look wow again steep did history M but encapsulating that modern Elegance the panels on the wall Elevate the scope the depth of the room TJ Betty the ghost has her own cush I think Betty’s going to be very happy with what Gordon did I think she’s
Going to love the fact that she’s become an elegant future so babe I want you to come here please and stand there now relax turn around and we look at the eyes of that picture and move and move your head from after eyes and the eyes move the eyes fly around the
Room oh my God the eye portrait it was really creepy but I would try to stay in there I might have another room on backup just in case I couldn’t make it through the night but I would definitely give it a try ready to see another one
Yes this one you going to love it’s my favorite one let’s go go oh my God how beautiful is that oh my God it’s gorgeous I really feel the changes are going to help TJ and I get some things back into Focus my father would definitely like a lot of the the changes
I wish you was here to see it now you won’t believe what I have downstairs for you let’s go coming up I give babe a surprise she’ll never forget you that a French kiss I’ve just shown the family their new Lobby oh my God and the new bedrooms
Oh my God now it’s time to show them the new improvements to the Hotel restaurant the in has been in the Hardy family for four generations oh wow wow so I’ve come up with a new menu that reflects the family’s history the Curtis house family favorites oh my God we
Start off with Grandma Trudy’s crab cake I hit every single time TJ’s grilled salmon and corn Johnny cakes Chris’s country fried pork chop dipped in buttermilk soed with mac and cheese gravy and green beans you’re only allowed it once a week M and when you’re cooking your family’s
Food it’s going to be so much more love so much more care to what you’re serving now tuck in and enjoy all that sauce is unbelievable I’m really excited to show off the new menu this is a good one finally now this is something I can tell people it’s really
Really good everything here is delicious very very very good it’s like a new ball game right whole new ball game just like us tonight is the relaunch of the new improved Curtis house as the guests arrive there’s a new sense of warmth and welcome from TJ and the
Staff welcome to the Curtis house how are you I love the new work and I can’t wait for our customers to come in cuz I want to see their reaction wow got our own little fireplace I love how it has that nice cozy cottage feel but yet in
Modern this is definitely going to get people in the rooms and we’re proud to send them up there welcome to the Curtis house thank you let me take you upstairs to your room this is delicious down in the restaurant Chris is taking charge and putting in the care he needs to make his
Diners happy capcakes need to go in the oven please it feels very good to have the hery name on the menu you know it’s where it should be definitely giving me a little more focus a little more Direction and a little more immediate Pride yeah and use this spoon put out
Please thank you come on Chris we good we good more importantly TJ and Chris are working together and communicating is that gone yes and then we got a clam and a slider coming yes I think my brothers and my attitude has changed dramatically plating my clams right now
Plating now thank you my brother and I are backs working very well together how are we doing try we’re doing fine I’m getting all kinds of compliments again oh baby you’re all right ma you’re all right it’s definitely one of the most important things to me is see my mother
And my sister and my family happy TJ and Chris are finally working together but I have one last thing I need to do to help turn this business around you must be Donar good to see you thank you I’ve asked a paranormal expert to investigate the spirits haunting the in somebody Here camera’s acting really Funky you are officially a member of the Haunted Connecticut tours and you are now officially haunted congratulations my D thank you thank you very much hang that with now that the Curtis house is certified as haunted and on the ghost tour it will attract even more business and help this
Family get out of debt uh ladies I going to say goodbye we’re not ready for you to leave no you just can’t leave I know my job is done you two have been amazing if they stop talking to each other call me please I’m
Going to miss you oh no come on babe I’m going to miss you too little kiss and twoo do you know they give you four in Paris you that a French [Laughter] kiss Gordon did give me two kisses on my cheek yes I haven’t wased it Yet okay my time is done I’m going to leave you appreciate it thank you very much yeah don’t let 60 years of hard work disappear absolutely now promise me you’re going to continue talking to your sister the minute you don’t the place is doomed and you have a beautiful
Beautiful in here thank you very much I can’t wait to come backe take care you look C for each other please thank you Gordon Ramsey put some life back into US good night Betty well Gordon showed us where our relationship should be and will be from this point on I’m
Forever grateful to Gordon Ramsey for coming in here and straightening us out I ain’t afraid of another ghost Since my visit TJ and Chris have learned how important it is to work together hot roasted chicken mashed only turkey as it come Gordon pulled off something that I wasn’t sure was going to be able to be mended I think I got my best friend back and he’s not going anywhere this time
There you go it’s definitely I experience it’s not a Daily Grind now bookings for the hotel are up if there’s any Spirits present in this room and it’s bringing in tourists who want to get a glimpse of Betty the ghost good evening welcome to the ctis house if
Gordon didn’t come I think we were pretty much done you saved my family and just feels like it gave us our life Back tonight on Hotel Hell I’m in Pipestone Minnesota try to save a Midwestern hotel from two sport sisters who are clueless owners did you stay here before you bought it uh once once they don’t know what they’re doing I do not think vand Lena should be running a
Hotel at all this is what we deal with every day is a new battle between the owners Vander and Reena and their staff me me me stuck in the middle of it all the general manager is struggling to hold the place together there is so much bitterness people are about to explode
These Girls Aren’t running a business they’re running a business into the ground if you were here for 2 seconds you know I’ve been running my ass off for three [ __ ] days do daddy’s little girls have it in them to turn this place around I want or am I already too late
I can’t do this feels like I’m in a woman’s [ __ ] prison I’m [ __ ] done I’m [ __ ] done you stupid [ __ ] at the heart of Pipestone Minnesota stands the historic Calumet in built in 1887 Calumet is a Native American word for peace pipe but sadly peace is something in short supply at the Calumet Inn the hotel is owned by sisters Reena and Vander smokovski 9 months ago their
Father Jim or daddy as they call him purchased the hotel for the Sisters I’m not sure that Reena and Vanda realize how privileged they are just because we dress nice doesn’t mean we’re spoiled they are definitely a little bit spoiled Rea is not just a little bit
Spoiled she’s also a little bit of a crybaby there’s just too much trash talking around here and I can’t work with people like that he’s so sick of being judged you’re going to have to come down to earth I cry a lot I don’t know what was
I crying about I don’t even know after owning the hotel for just 6 weeks Reena found working a bit much so she took the weekend off in Minneapolis 200 miles away and she didn’t return for 3 months while she was away the hotel was left at the mercy of her youngest sister
Vanda vanda considers herself very hardworking although she doesn’t get out of bed until 3:00 every afternoon leaving the hotel understaffed a lot of times I feel like people come to work just to make tips and for their paycheck and and they’re not necessarily here to take care of this historic
Artifact I apologize again I’m sorry thank you very much I do not think vand and Reena should be running a hotel at all cuz they don’t know what they’re doing and they don’t care about anybody despite having zero Hospitality experience you know how to use this Vanda and Reena think they know
Best so they stripped the general manager of all her management duties before Reena and Banda got here I was the general manager of the Calumet and now I’m a front desk person and a waitress that’s what I am I’ve got the chicken P wrap right here with the girls
In charge things at the hotel have rapidly gone downhill that’s smoldy oh man look at this how are your allergies doing they’re a little bit rough you need your inhaler with almost no guests coming in Vanda and reena’s parents have been forced to leave their family home in
Minneapolis and move into the hotel alongside their daughters in a desperate attempt to cut the cost and keep the doors open I work 7 days a week I miss my home very much if the situation doesn’t change fast the staff will all lose their jobs
I can’t do this this is real life like this is people’s jobs this isn’t you playing Hotel cuz you’re bored and the hotel will have to shut its doors forever if Gordon Ramsay cannot help AR and Vanda nobody can and the [ __ ] will close I’m in the middle of Minnesota
Look at this place it’s like Holland it is incredibly flat windmills everywhere but no [ __ ] tulips look at the size of that thing the largest peace pipe in the world this is it wow this place is huge it may be historic but look at that thing okay
This is the entrance you kidding me this looks like the entrance to a [ __ ] prison not a hotel a prison with an ATM my God hello you are kidding me please come I can’t believe it it’s so dark in here like a dungeon hello Sol this we going to get a
Light man that is crazy right maybe it’s best I turn around and [ __ ] off home now hello I feel like a goon hey you guys uh wow oh hello Hi how are you when I saw Gordon walk in I was very scared um because I knew that he was you know
Trying to check into the hotel are you running this place by yourself yes today I am today you are does anyone work in reception me yeah you ready yes so the server and you’re on the front desk yes my name is Mandy Mandy Gordon nice to
See you to see you’re busy yes very busy indeed you’ve got diners to look after maybe somebody else to check me in okay why do not feel like a proper GM here hi Mandy hey come down and help please I feel like somebody that’s here to kind of cover the extra hours however
I do still get to listen to the complaints I don’t if you know Mandy but there’s a bulb missing there probably um um Jim likes to take bulbs out of things so people can’t turn lights on so Jim likes to take bulbs yes Jim likes to
Take bulbs wow so take the bulb out place in a mad house oh hello hi finally finally and first name is Vanda Vander pleas to meet you likewise Gordon good to see you I’m Reena Reena nice to see you to meet you sisters yes and owners if you don’t want
Me ask it I mean you look very young to running a hotel how old are you I’m 27 wow baby I’m 32 wow babies um and you both run it together yes so Mandy multitask she does the she restaurant she’s um actually the general manager wow general manager head
Waitress and she looks like a buser I’m not happy with her work it’s really difficult to find people who are motivated to work and who want to live to live up to our standards what room are we in you are in our best room The Melody of Love do you hear people
Shagging in the next door no you must hear something wow holy mackerel is that mold in there I I wouldn’t be surprised if it were mold where’s the uh wardrobe so I can hang my Jack the Wardrobe um right over right there kind of hidden behind the microwave and moldy refrigerator Jesus
I’m feeling really nervous right now I know that the room is really cluttered but I didn’t realize it was that bad well at least we have a light bulb there’s a man that goes around nicking light bulbs out of the lamps Mandy said that he doesn’t want them turned on some
Guy called Jim Our Father takes light bulbs out of the L he’s your father yeah mom works in the business as well our mom kind of goes around and um helps clean up after people’s mess are they owners as well they’re investors they’re investors they’re investors so your
Parents bought you this place yes the moment we saw this place I knew I had to have it so I found every sing single way possible to convince my daddy no matter what I had to do I just had have it I personally think they could have gotten
It for cheaper and they probably should have uh what do you two do all day if Mom and Dad are hands on so what’s your role I do the bookkeeping I do the front desk in the evening there was one day Gordon I had to man the dining room and
The front desk oh that was big sis I don’t know where you were I think you’re were in Minneapolis or something Minneapolis what were you doing back there when you just bought a hotel I actually needed some time to be alone and figure things out so you take 2
Weeks away then what happened she wasn’t gone for 2 weeks she was gone for 3 months 3 months she was gone for 3 months after been open for 6 weeks I’ve heard your role what do you do I’m seriously still confused what my role is here I feel like I don’t you own
The place you don’t know what your role is I feel like a bunch of gas bubbles are just flying all over molecules and atoms just everywhere right now did you stay here before you bought it I stayed here um how many times uh once once you stayed one [ __ ] night overnight did
Did you stay in here no not here in the other room down the hall show me please this is actually my favorite Room okay and this is it so we stayed in this room so you stayed in this room this is even worse than my room P stains all over the disgusting wallpaper holes in the wall here why is this tell in such a state we have a lot of problems with the
Stuff it it it’s so hard Gordon to just repeat myself what are the problems rudess unprofessionalism there is a chronic disease here of complaining and bitching so we got a big problem with the stuff yes we do you’re welcome for the jobs you’re welcome for the tips you’re welcome you’re
Welcome I’m in Pipestone Minnesota in a place run by two spoil sisters whose Daddy bought them a hotel is that mold in there I wouldn’t be surprised they tell me the staff are the biggest problem here it it’s so hard Gordon to just repeat myself but I’m not so sure
She wasn’t gone for 2 weeks she was gone for 3 months hopefully some lunch will brighten up my disappointing day hello how are you I’m good how are you nice to meet you nice to meet you I’m josn Joslyn nice to see you toet how long you
Been here my doy I have been here for 2 years 2 years in June yeah probably two years I’m sorry two years yeah and is your father going to buy you a hotel never going to happen even if I was like please I want it just cuz I’m bored not
Going to happen right what would you recommend do you want to start with an appetizer maybe yeah what’s the soup of the day broccoli cauliflower yeah I’ll try one of those okay uh Entre um let’s go for the fish the Walley strip okay um man it’s a huge menu how how many’s in
The kitchen uh Two Two Chefs mhm how how’ you get this food fresh with only two chefs in the kitchen and a menu with literally 3540 dishes on there you don’t does it need rice our menu here is huge I wish we could use better ingredients here in vand and Areno they
Don’t want to Spend I would not spend my money here at the restaurant no I think the food sucks how are you Mandy hi you’re busy you’re always running around yeah amazing um how long have you been Gent manager um 2 years two years no disrespect you don’t look like a general manager right I’m
Not that anymore oh yeah [ __ ] seriously seriously did you ever falling out with them because no everybody’s incompetent apparently really I’m sick of not really being the general manager um I kind of feel like I’m being pulled in all different directions I don’t really have a say in anything how would you describe
Theas Vanda is borderline sociopath um the other one I don’t know I can’t describe but she’s never here so wow I appreciate you honesty thank you wow Mandy seems pissed I suppose if I was working as hard as she is and the owner sought the staff were a problem I’d be
Pissed too thank you this is a broccoli cauliflower right get you new drink thank you thank you it smells BG that’s [ __ ] BG so sorry taste it just a small bit look mm- it is absolutely [ __ ] disgusting does the chef not care no no I don’t think the cooks care anymore but I feel like a lot of us have gotten to that point okay Wy fish strip which isn’t a
Strip it’s like a ball honestly how hard is that thing I’ve never had it cuz I don’t like it is it fresh or frozen frozen but it looks like crap so I wouldn’t e it Jesus Christ that’s what it takes uh yeah that is disgusting man I mean what’s going with this place
What’s everything who’s the most assertive out the sisters fanda cuz reena’s not here no how committed are they to running the business don’t care I think they look at it as like well I own it so we can do whatever we want sleep till 3:00 in the afternoon keep
The bar open till 5:00 in the morning I mean how do you respect somebody does that oh no no no no no no can you get me the owners and the chefs yeah thank you D you’re welcome the food here is horrific it’s as if the chef is cooking
In her sleep Gordon wants to talk to you guys now you don’t need me here to tell you the soup is that disgusting that even before anybody tasting it it smells burnt this is why we make our own food I don’t eat beer anymore unbelievable right now I’ve got no idea
Is going on here have you you given up young lady do you hate food what’s going on they used to love my job and now I hate it I can see what’s not working for you the owners I’m not going to tolerate disrespect you know we’re not getting
Paid we’re not paying ourselves you can’t as owners complain about not being paid you [ __ ] own the place they don’t have ownership of this historic building their daddy’s not paying for every think can I tell you something Gordon Jen has called herself the best cook in town she stop picking on her you
Have turned every [ __ ] member of Staff against you I used to be really chirpy and happy and I I can’t even smile anymore it’s not about you yeah and I can’t even I can’t even motivate myself to do my projects anymore again just listen to
Both of you kill me kill me kill me you’re only as good as the team underneath you whether you’re here 3 months a [ __ ] year or 3 hours a day it doesn’t matter yeah yeah grow up people have heard that I’m in Pipestone Minnesota’s Calumet in wonder
If you have any openings uh yes and the hotel is starting to fill up with guests look at the hole in the door I feel sorry for all of them sheet are kind of th be the wall was serous well the first time my pasta was burnt I purposely got
The same thing to see if it was any better and it’s it’s not very sorry about the weight where am I oh my God ah sorry Jesus you want you like some help nope I got it thank you how many taes you got left to serve at least two three four
Five yet looks like five the size of the menu two Cooks behind the line I mean ridiculous I I don’t get it I mean I don’t have any stand be careful don’t get it with the place this busy it should be all hands on deck but it’s not
Uh where’s I think she’s on the office no she’s not there okay now place is massive I want to volunteer I want to help people I want to just do good things are you up here you okay yeah well hi can I come in yeah you come in
Wow is this your bedroom hi oh this is my mom yena’s mom great to meet you great to misset you what’s name is R RA are you okay I’m okay but do you look like you’ve been crying for the last hour I just didn’t feel like being
Around people right now I guess Rita does she always run away when things get hot yeah what’s become very obvious is the lack of commitment I feel like we should have purchased a duplex or something like that it’s a bit late to think that now I
Just can’t seem to get up I know and do what I have to do are you capable of holding the rains here I want to start taking control but I need room to grow I need base for me to take charge you need to get a grip how about
Getting changed and coming downstairs and just facing the music I can do that thank you thank you while Reen has been upstairs crying about nothing her guests downstairs have every reason to be upset how was your chicken it was really dry it’s kind of honestly one of the driest chicken
Burgers I’ve ever had she can bring the check I’ll will be happy this place is a train wreck and the coffee’s complimentary so oh that’s wonderful and they will bring you up a pot to your room thank you very much you’re welcome vandina might not treat like a general
Manager but Mandy sure works like one we just have a little word down the end of the dining room together 2 minutes I want to tell Gordon if things don’t change nobody’s going to be here the [ __ ] out will close you strike me as the owner because you are so busy every time
I see you you’re running in the b in the lounge in reception I hate happy customers I hate I hate that I can see how much it meets you the two owners do they know that you can run this place no we are all incompetent to them wow what
Frustrates you most about the two sisters um vanda’s a micromanager she’s very um cynical she doesn’t even get up off her ass and help if it’s busy she doesn’t care well this is what makes my house payment I do and Reena is a pansy I can’t stand that what is Reena good at
Doing cry no are they qualified to run this business no they should go out and work in the real world first and the rest of the staff your team that work under you there is so much bitterness towards the owners has this been building up people are about to explode the biggest problem
At the hotel is the ownership who were supposed to respect ultimately doesn’t respect us and I think that makes people um really not want to be a part of this team the only Shining Light in this building right now is you because if you weren’t here they would be [ __ ] thank you all
Right thank you folks thank you good night I don’t think Vander have a clue about how much they’ve really upset their staff with their absences and their high-handed behavior I need to get the staff and the owners in one room and try to get them to communicate okay when
Was the last time all of you had a meeting when we first purchased this place so 9 months ago mm we’re just so burnt out Gordon so are we first of all you guys I think you guys need to understand that we live like among in four corner walls and we
Have no Escape we have we’re living here nobody made you stay and live here you you know what I think it’s I think we know what the problem is we stepped in their territory and they cannot let go of their ego here’s the problem if y all
[ __ ] got to work I wouldn’t be so [ __ ] mad all the time I know one thing that I come to work and I do my job where the [ __ ] are you Mandy what kind of effect does that have on the team when you can’t get a word from your
Owners it’s really annoying it’s um it’s passive aggressive behavior um it makes people just very un you know they don’t want to talk to you then fine you don’t want to talk to us we don’t want to talk to you there’s attitude but when we do there’s attitude first of all that [ __ ]
Starts with you two then see that’s fineo I’m just I want people who are committed committed [ __ ] you I’ve been here for 3 and 1/2 years I’ve done everything from Bart to [ __ ] Pub to housekeeping to front desk to serving we want to know that you’re going to be
Here that’s the thing [ __ ] off I’m [ __ ] done I’m [ __ ] done [ __ ] off committed you stupid [ __ ] you just got here I work 65 [ __ ] hours a week sometimes 70 and I have two [ __ ] kids I’m a single [ __ ] mom it feels like I’m in a woman’s [ __ ] prison I’m leaving I’m
Done I’m trying to save pip Stones Minnesota’s Kum met in but Mandy the general manager of 3 years the only Shining Light in this building right now is you [ __ ] off has just quit her job done [ __ ] off committed you stupid [ __ ] you just got Here I know a lot of people feel that if Mandy’s gone I’m gone I’m gone I’m gone I’m gone I mean this is getting real ugly our general manager has just walked out you know what the funny thing is did no no no no listen it’s not funny that
Girl dedicated her life to keeping you in a hotel have you ever employed one single member of Staff she even worked a day in her life how could you say that say that you don’t know me at all like you were here for 2 seconds you know
I’ve been running my ass off you guys don’t see me do these things I do them but you guys don’t see it you don’t know the life behind all you have no clue for [ __ ] sake one of you step up if you were my daughters I’d kick you
Out you you can laugh all you [ __ ] want I’m not your father but what I do know is you don’t [ __ ] deserve this thank you for the first meeting in 9 months I thought Gordon was going to be nice to me that was extraordinary the only person I actually cared about this place
Mandy the general manager has gone those daughters are absolutely screwed I had a dreadful sleep I need to get some exercise to burn off some of the tension from all that screaming last night he good morning Hi how are you I’m Ry how are you I’m good quite was a rough night that one I want to go to the
Gym and do some workout and swim um what what floor is it on it’s not we don’t have one in the building there’s one right over there yeah over where right over here like down this street it’s like a recck center so I have to go out the
Hotel [ __ ] this no chance this is ridiculous not that a hotel this size with no gym on site it’s just another example of Vander and Reena forgetting who’s most important around here morning good morning little catchup hopefully today I can finally get through to them good morning
These are some of your guests all I’d like to hear is just nothing but the plain truth and give these owners an insight to what you’re paying for so let’s start with yours um I’ll tell you the uh room was very disappointing we look for historic buildings when we go
Places and and this was just a shame it was like it was neglected it was run down to the ground before we purchased this place and for 10 years you got to stop blaming people Madam please can you give us any insight your experience well
When we came in we actually came in the back way this dark hallway where like a d yeah dungeons yeah I entered that way I mean it was like coming through an entrance to a prison yeah Madam please I have severe asthma and allergies dusting the top of the
Doorways and just caked in white dust and oh my God it went beyond a comfort issue this went to a health hazard issue I was literally worried about my fiance’s safety the last thing this place needs is some kind of you know wrongful death liability oh
Gosh would any of you come back to stay here absolutely not not one of you thank you thank you guys take care thank you I’m so sorry the complaints from guests are obvious things that a hotel owner should be taken care of but these girls haven’t
Got a clue or a general manager do you honestly think that you are capable of running this hotel when I want something bad enough and when I have my mind up to it I always I always accomplish at 32 years of age tell me one thing that
You’ve accomplished in your life on your Own I worked when I was 14 at a fast food place are you serious you want me to get impressed with that no I but I’m just saying Vander do you honestly think that you and your big sister are capable of running this hotel I want to say yes but I
Just my head says no I feel like a knife has just been running to my heart but I can run this place by myself you have to be honest with yourself I think we can make it with the positive that I use I would ship myself asking
You to run my dog up the hill let alone a hotel Pipestone Minnesota’s Calumet Inn is in a dreadful State the food is awful it is absolutely [ __ ] disgusting and the rooms are just as bad that’s moldy oh man and the owners are totally useless I would [ __ ] myself asking you
To run my dog up the hill let alone a hotel there’s only one person that can help me save this place unless I can convince Mandy to come back and take on the role as a general manager then quite frankly Reena and Vander are screwed and I will tell
Them to close the hotel Tonight Hi D you we got two minutes you had every right to walk out how you feeling bitter but I’m okay life too short yeah watching the way you work and the way you feel for the place and how much energy you put in to that hotel
Uh you are a bloody good general manager thank you you know your job thank you if you were given the absolute control of that place to run it would you come back that’s tough I just I I don’t like them I know and after everything that’s
Been said I don’t I mean I I don’t know I just I don’t know if I was Mandy I don’t know what I’d do either take care and please think about it I really don’t know what’s going to happen at this hotel are Reno and Vanda capable of
Do they have it in them to shoulder the responsibility of this hotel I need to have a proper chat with their mom yep hello hi it smells incredible up here come morning what are you cooking I am cooking green curry it smells incredible and who’s uh whose recipes are these oh
I just make up do you mind a little taste yeah sure a little bit spicy maybe a that’s perfect that is absolutely perfect my God M wow that is delicious that’s the tastiest food thank you I have eaten since I’ve been here thank you um amazing you’re a very very good cook how
Many times a week do you cook for your daughters seven days a week those babies need to grow up yeah I know that I I spoil him when was the last time you had a break oh not really not at all sometime I get frustrated I tell
Them you need to do the world not by yourself Reena and Vander treat their mother as their personal chef so she’s stuck at the hotel working 7 days a week it’s time the girls grew up I wanted to talk to all four of you to shed some
Light if you want to teach your daughters responsibility like I have to as a father with three daughters I buy them a [ __ ] goldfish not a hotel Jim do you want to be here I wouldn’t want to stay here on a permanent basis Rita no no and do you want to be
Here no I don’t Reena I’m not happy here I’m not I’ll be honest that’s not what I’m El going with done I’m asking you do you want to be here no I don’t think you do either you need to go back to Minneapolis you need to
Get into the city that’s what you need to do thank you that’s what I Want I want so down thank you I’m sorry this is something I’ve been afraid to say each one of you are actually trapped inside this hotel what do we do I would like you to decide as a family do you want a proper general manager to run the
Hotel for you or do you want to sell it or shut it down decision is yours coming up the family has come to a decision about whether to close the doors of this historic Calum in I’m very sorry the owners of Pipestone Minnesota’s historic Calumet Inn have
Made a decision about whether to shut the hotel down sell it or get a proper general manager to run it for them I have no idea what’s going to happen I’m nervous I’m very sorry for the way that you guys have been treated and we have
Made a a decision here that will’ll turn this place around and um that means us stepping out of the picture tomorrow there is going to be a new general manager here somebody actually in charge someone with the authority from the owners to run this place on their
Behalf stay there help me get them for you please ladies and gentlemen let me introduce you to the calumet’s new general manager good to see you say to your team after talking with Gordon I realized everybody that works there is like my second family I care too much about the
Calum met to allow the doors to be closed I’m pleased you’re back you are an asset to this hotel these two young girls are leaving this hotel this is exactly what I’ve wanted all along I’ve always wanted a true general manager to run the place and I would come here on
The weekends to help out with the decorations they know that it’s not healthy they know they can’t continue oh I’m beyond ready to give Mandy you know full Reign and full control as general manager I have full faith in her she’s a very powerful very competent very strong
Lady tomorrow we are relaunching this hotel Under New Management and there are going to be a lot of changes I want all of you to get out of here and get some rest cuz tomorrow is one hell of a day yeah thank you today everyone wins as
The family is free to leave Pipestone the STA get a proper leader and Mandy gets the freedom to be in charge and overnight the interior of this historic building has got what it has long deserved to a wonderful transformation good morning hi welcome to the new Kum
In this is incredibly historic and a very special hotel but now it’s somewhere where guests are going to be incredibly well looked after come with me let’s go you oh my God Holy oh my God I take it you like it I love it g is that disgusting wallpaper now we have a stunning bright colorful paint of Kelly Green new mattress new box frame new linen uh new cushions and a bed it’s absolutely disappearing notice how bright it is let’s try and keep the
Bulbs in the fixtures gym especially in that rear entrance tunnel gun is that Dreadful rail in the corner we replace that with a wonderful tool wardrobe how nice is that oh yeah beforehand the jacuzzi looks awkward now we framed the bathtub with these beautiful custom drapes so you can
Highlight the fact that it’s a stun in jacuzzi but we’ve given it his own space I’m blown away I mean you know guests are actually going to be happy to spend their honeymoons here and we’re going to be proud to actually show this room this
One is really special I mean yeah it’s a a new addition please welcome to my favorite room jump in there let’s [Applause] go gone is the bedroom you now have a fabulous Unique Fitness Center where guest like myself do not have to walk 100 met this room is
Actually what everybody needs in here when people are stressed out when they want to kill each other they can just go in there and just relax come and take a seat please I’ve got something that is really going to put this hotel on the map the food before lack the heart you
Would get from home cooking turns out the answer was right under her noses Rita we’ve adapted your cooking style Rita’s tie specials wow Rita when I tasted your food UPS the head my darling I was blown away oh yeah now the legacy is going to continue a
Stunning beef saté and then a delicious green chicken curry and a phenomenal Pat thae thank you ladies come on dig in dig in dig in dig in this is real mhm re what do you think we time excellent yeah yep I am very excited to see my Thai
Food on the menu it tastes very good yes thank you than you so much [Applause] okay are we ready ready all good ready to go yeah with a rejuvenated energy the staff are ready for the first night of the Cali Met’s new life wow welcome to
The CET in my name is Mandy general manager how are we doing tonight doing very well all right we have a new menu I tiet Jen good luck thank you you can do this oh this is a whole new level of Thai food it’s fresh really excited about that something I’ve always wanted
To do and for the first time parents Jim and Rita are enjoying their investment instead of having to work at it much better huh Jim th% better keep up the good work yeah I will when Mandy agreed to return it was on the condition that Reena and Vander
Would be out of the picture unfortunately these sisters can’t stop interfering are we good excellent and were you still working on that or would you like me to take okay all right enjoy how you doing tonight do you have a wine list I can go grab you
One oh my gosh I had they remade our wine list I had no idea the hotel can’t afford to lose Mandy again with so much at stake I’ve got to step in what are you doing I am meeting and greeting the guests what are you doing hi I’m helping
Out helping out let me just tell you something you swanning around looking like you’re here to take the cream because you want to meet and greet the guest you’ve actually done [ __ ] all tonight what am I supposed to do get back upstairs and pack now the Kellum relaunch is going well and
The team are handling more guests than the hotel has seen in years two rev and a SP I got it the guests are loving the new rooms upstairs definitely like the color the green really makes it bright it’s a nice mix of old and new yeah hey
Yep come back here and I’m really pleased to see Mandy stepping up and taking control of a team as the general manager you have to communicate with the kitchen a little bit better there’s Just One Last Detail to address Reena and Vanda need to hit the road hello Vanda are you finished
Packing yet the Taxi’s on its way I’m going okay ladies Taxi’s here uh listen safe travels good luck okay thank you little present for you to teach you responsibility back in Minneapolis please oh dear Lord thank you now look after them once you got the hang out looking after those and we can
Step up to cat once the cat’s fine then we go to a dog look out those fish good night I’m going to go off and pursue my dreams um I’m going to travel and continue onwards into my 30s a happy person not miserable the Goldfish don’t drop it will not drop the
Goldfish I’m going back to Minneapolis but I’m really excited to feel free to let out my creativity and show the world what I’m capable of look one is bigger one is smaller the bigger one can be Reena the little one can be Banda what a week when I first arrived
There were two SPO brats that were playing at running a hotel the change has been extraordinary the key to the turnaround was in Mandy coming back and standing strong as a proper general manager a weak this time it’s a proper goodbye and I cannot wait to come back
And see you awesome I believe in you you already have made a big difference good luck with it thank thank you well done thank you so much good night dy I feel like a whole new person I am ready to just go full bore with this thank you so
Much Gordon for giving me my job back and for believing in me I do hope this goldfish survive it’s 50/50 for