Is this the most insecure owner Gordon’s met?
Season 4, Episode 5
Gordon travels to Carlstadt, New Jersey, to visit the Grasshopper Also, a family-owned Irish restaurant that is falling apart.
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It’s All On HIS Shoulders! Can He Handle It? | Kitchen Nightmares | Gordon Ramsay
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tonight on Kitchen Nightmares Chef
Ramsey heads to Carl stat New Jersey and
encounters the most insecure owner he
has ever met I don’t even know if I can
handle this tonight coher Mitch is a
broken man I don’t know if I’m going to
make it through this he doesn’t have the
support of his fellow Partners his
father-in-law Chief I need that now just
get it and his wife Marine how did the
kitchen what are you talking about I’m
getting pissed I don’t give a [ __ ]
whether you get pissed or not Mitch is
unable to control his Cooks what the
[ __ ] is going on and the food they serve
what is that look how slimy it is how
can you serve that with an incompetent
staff it’s [ __ ] raw a disgusting
kitchen where’s the
standard and a family that is tearing
apart shut up what are you tell me to
shut up out I said shut up I’d like to
shut the doors and just say you know
what for it all we are not going to
continue along these lines just stop
stop right this is the one Kitchen
Nightmare Mitch do something where can
all come crashing down I am not serving
food tonight dinner is cancelled before
it even starts give up close the [ __ ]
door
Carl stat New Jersey a small industrial
Town buried in the shadow of metaland
Stadium only a mile away sits the
grasshopper also a family-owned Irish
pub and restaurant Hi how are you g how
you doing all right good 17 years ago
newlyweds Mitch and Marine Sandler
purchased the restaurant with Marine’s
father a successful restaurant tour with
40 years of experience in the business
we were excited cuz you have dreams and
you say okay let’s go for it so that’s
what we did ready to rock and roll right
yeah let’s go this is going to be good
they took off we were booming enjoy your
meal people were coming in left and
right all right this way please and as
the years rolled
by things started to change in the
business obviously it’s dead tonight
just go home okay as far as why the
restaurant is failing I don’t know what
time is they com tomorrow I don’t know
the schedule this place is a ni M
because Mitch where’s that going I have
no idea
yet this supervision is not what it
should be Mitch you got to come out here
yeah Mitch is responsible for the
kitchen what am I doing in here he’s in
this restaurant a ridiculous amount of
hours and a majority of those hours are
not productive hey uh where’s the toilet
plunger can I get a B up please how are
you good there daily operations of the
restaurant are he absolutely should not
be involved
in maybe he could commit more of his
time to oversee stuff that is you know
uh in the kitchen all the other stuff
has to be done that you’re not taking
care of you’re doing all that other
stuff communication between Mitchell and
his staff is non-existent hey uh how
long does it take to make
rice the guys don’t probably think it’s
a
problem surprised he didn’t make any
rice and because of that the food at the
grasshopper just looks awful they didn’t
like they didn’t say there was a lot of
flavor in it it is so dry he doesn’t
like this that’s perfect at state it was
rare [ __ ] w’t take no responsibility of
uh quality control Mitch you call this
soup get rid of this [ __ ] my
father-in-law blames me for everything
so I’m the scapegoat there’s nobody here
it’s far need some people if we continue
this way we’re not going to it I feel
like my life is pulling
apart it’s pretty
tough every day I think about it the
restaurant it’s all on my shoulders and
every day it eats at me we cannot afford
this well that’s why we need some help
here if Chef Ramsey can help me I don’t
know where else to turn this is the last
resort
[Music]
hello hi chef Ramy I’m Sandler nice to
meet you it’s good to see you too okay
this is my dad
Eddie Chef Ramsey welcome I thought you
were a small little book no no no this
my hus hi chef how are you please meet
you we’re co-owners so three of you are
running the business together correct
wow I should really stand between these
two guys cuz that’s usually the cas oh
really why’ you say that
do we Bud heads occasionally
occasionally are you kid we almost kill
each other yeah okay wow you’re already
refereeing these two I mean who does
what I’m the one that’s oversees the
kitchen okay so I’d like to get up to
speed okay with you individually and
have a quick chat come on this way I’m
the one that takes care of the bills and
it’s getting tougher and tougher so we
need Chef Ramsay’s help the fact that
you stood in the middle of those two
guys is it really that bad or
business has changed drastically and my
father has to blame somebody and he
blames my husband where does Your
Allegiance lie with my husband you know
I support him how much it cost to build
this 3 million to get it going that’s
crazy what do you think is wrong with
the business Mitch is one of the biggest
problems you regret now 16 years later
given him part of the business yes I
do tell me the biggest issue inside
grasshopper my father-in-law blames me
for everything but is he right or is he
wrong could be right could be
wrong who’s running it I guess I am
right let’s talk about the food um
people seem to like it lovely I can’t
wait to taste that enjoy your
traditional Irish food’s good here I
think you’ll like the food I
hope hello Hi how are you good name is
Ramsey inette inette nice to see you
then very nice to meet you and you are
the floor manager here man also how long
have you been here I’ve worked in this
one for 68 years so you’ve been here
from day one day one what’s wrong with
the
restaurant um starts at the top
management or lack of very frustrating
well I love your uh honesty on a scale
of 1 to 10 what would you rate the
food you three
Jesus the cooks are winging it I don’t
know what is a I don’t think cure goes
into every dish that they’re
[Music]
making okay have you decided or let’s go
for the French onion soup okay shepher
pie and I’ll go for Fisherman’s Platter
fantastic hungry hey oh yes Dy to get my
head around what’s going on all right
what’s he having first things first we’d
like a french onion
soup thank
you unbelievable lamps from another
era these bonett they look like my
grandmother’s luggage unbelievable let
me taste this my this so it tastes like
car I think it’s pretty good so you want
the yes okay Mitch just serving the food
which I told him completely wrong but
unfortunately he doesn’t know what he’s
doing in here okay enjoy thank you
Dreadful color
Jesus it’s like somebody’s dropped
sliced onions into boiling dish water
Dreadful how’s the French onion yeah off
a bad start
unfortunately it’s like someone’s pissed
in My
Soup well that’s not good we’ll take
this
away that was Dreadful all right um guys
the French onion he said it’s like
pissed flavor he said it was not
[Music]
good I told you that onion sou wasn’t
right we know I
know well how are you going to get
educate these guys do that right I don’t
know I’ll find out the kitchen staff
will do what they want to do and do as
little as possible MCH should grab the
ball by the horns and be in command all
right shepherd’s pie here we go thank
you Gabriel he makes a good shepherd’s
pie all right Chef thank you shepherd’s
pie wow that’s a very bizarre looking
shepherd’s pie someone put great gra on
top of my crispy Mash yes that is a
shocker like someone’s snot all over my
mash and that gravy is made from
beef beef stock on a shepherd’s pie and
shepherd’s pie is made out of this one
is actually beef so it’s a cottage pie
not a shepherd’s pie cuz Shepherd stands
for the the sheep sheep I’ll be back to
check on
[Music]
you old caled gravy It’s Like
Glue so how are we doing taste of that
for
me ouch just gross and it’s not hot
either that’s partly the reason why
they’re not coming back it’s just
watery damn there was two strikes right
away and I was fairly confident that he
would like one of them at least you’re
right fine
good Dam there’s a uh there’s a lot of
pain on Mitch’s
face batting zero
yeah the big uh
whiff see he doesn’t know what he’s
doing Mitch just [ __ ] up everything
there all right Chef this is our bro
Fisherman’s Platter lounder scallops and
shrimp thank
[Music]
you [ __ ] it out my god oh boy that gross
Christ no good Chef soft Bland rubbery I
didn’t realize it could be this bad
thank you
okay Mitch kept be blind and I’m not
kidding you he’s [ __ ] yelling all you
have to do is do what I told you yeah
well I’m not even going there dad oh no
this was not good this was save wor this
was the worst of the worst till the end
no you’re here 16 years so you think
your food is decent to hear otherwise
it’s kind of shocking I can I don’t know
if I going to make it through this
coming up where’s the fridge a shocking
inspection look how slimy it is that’s
what you cook my scops from it’s like
it’s being attacked by cats a gruesome
Discovery how do you serve
that and a Kitchen Nightmares first
we’re screwed that has Gordon running
for the door I am not serving that [ __ ]
in there no way dinner is cancelled
[Music]
I didn’t realize it could be this bad
thoroughly disgusted with lunch [ __ ]
hell that’s gross Chef Ramsey wants to
meet the chef’s responsible for this
supposed authentic Irish Cuisine come
around this side please so who’s the
chef Marl how long have you been here
sir I would say from uh
1997 did you taste any of the food that
came back yes I did you did what was
your thoughts I was it was okay you
thought it was okay obviously cuz you’re
smiling
I’m embarrassed you’re from Ireland yes
what I had there today had nothing to do
with Island shepherd’s pie well [ __ ] me
that wasn’t shepherd’s pie if you went
to Dublin and you served shepherd’s pie
like that they would shoot you the food
is
embarrassing Bland cooked dreadfully it
has no flavor where’s the pot of
scallops where’ you keep those right
there show it to me please is that what
you use out of mine
so that’s what you cook my scallops from
[Music]
yeah are they frozen not he not frozen
now it was frozen they were frozen but
they’re not frozen now y You’ got no
chance of cooking that decent oh my
gosh I was dying I was mortified it’s
not hidden it wasn’t a secret you just
have to go in and open a fridge door
what’s that in there I don’t think
anybody walked into the refrigerator or
the walk-in box who inspected at all
Frozen everything’s frozen that’s what
he’s getting nothing’s
fresh hold on hold on Moren come over
Mitch come over
please what is
that how old are they they’re not that
old that’s 2 days old that’s a funny two
days how are you going to recook them
help me what are we going you going to
do fry it you refry it so it’s fried
twice I want to throw up there’s not
enough liquor in that bar to get them
inebriated enough to even attempt to eat
that is there any control in here guys
oh what is that metalistics and can you
see that there blood blood from where
from the meat blood from the meat on the
mozzarella
sticks come on guys thank God I didn’t
have the [ __ ] mozzarella sticks look
like a blood transfusion going on down
there Mitch when was the last time you
went through the fridge uh talk to me
please I have not gone through this
fridge Chef I left it up to my staff
right I knew I had a problem with MIT as
far as that supervision was involved but
I didn’t think it was as bad you know
you’ve got raw meat here cooked meats
salami blood in there [ __ ] come on
please don’t do this to yourself let
alone the C
[Music]
customers rule number one when learning
to cook you cannot store raw meat and
cook meat on the same [ __ ] shelf in
the same [ __ ]
fridge the whole [ __ ] thing has got a
cross
contamination Chief give me something
like a Supervision in here where’s the
rest of the fridge okay this way that’s
what I need to see
[Music]
what’s in there chicken tenders why is
it all bubbly and slimy there the
chicken come like there the chicken
comes like
that look how slimy it is look how slimy
it is look at
it
[ __ ] my God it’s terrific it’s totally
embarrassing what is
this how can you serve that
it’s like it’s been left out for days
and it’s been attacked by
cats this is where your money’s going
irres where the customers aren’t coming
from but just from the base the absolute
waste I know cuz I pay the bills let me
just tell you now I would never never
have put a spoon of anything in my mouth
if I knew this was taking
place shocking to see
just the extent of cross-contamination
there’s no one checking sorry Chief you
may be the chief but I swear to God
there’s one thing the grasshopper hasn’t
got is a
leader we should all be ashamed of
ourselves at this point in time I’d like
to shut the doors and just say you know
what freig it all someone’s going to
help me here a little bit I cannot help
a situation who are not willing to help
themselves and you don’t need me to come
in here and turn your fridge upside down
Mitch if you’re the one with the
Hands-On roll in this business and
you’re supporting him and you’re this
the mentoring figure we’re
screwed we have people coming tonight
what are we what are we going to do I
can guarantee you one thing I am not
serving food tonight with that [ __ ] in
there no
way what’s that in there after a
horrifying inspection in the kitchen
whole thing has got a cross
contamination Chef Ramsey was left with
no choice I am not serving that [ __ ] in
there no
way I’m beyond beyond embarrassed about
this situation shutting down our dinner
service it’s a nightmare we cannot
afford this and okay you want to open
fine of course I want business in here
but open with what take one good look at
yourselves and [ __ ] think
I need some air guys air and a stomach
pump we have never closed uh for a
dinner ever I mean we’ve had 18 inches
of snow outside and we’ve
opened Mitch there has to be leadership
in the kitchen what are you going to do
tonight I don’t know well get in there
and tell them to clean that stuff off
guess what they’re throwing out they’re
throwing dollars out and guess who’s
paying for it we are we’re paying for it
what just happened here tonight was um
kind of a disaster Mitch knows that this
whole thing right now tonight is his
responsibility we can’t serve any food
the way it is the dinner is
cancelled in shock I’m drained
emotionally I hope this does not happen
ever again otherwise we won’t be here
Mitch that’s Focus that’s where it
should have been this is where you don’t
listen to me I said okay why are you
starting to fight with me now all right
I’m just singing it oh my and that’s
where my focus is but it takes an awaken
to learn all right bad news folks sorry
we’re not open tonight there wasn’t
enough Supervision in there and I guess
the [ __ ] has hit the fan today I’m sorry
about it sorry about that definitely I’m
embarrassed as Chief returns from
telling customers the restaurant is
closed inside a leader has emerged to
supervise the cleaning of the kitchen
Mitch all of this has to be thrown out
but it’s not Mitch because the blood
coming down throw it out get rid of it
it’s Marine right that has to go it’s
very upsetting the food that’s going
into that garbage is our profits for G
and here we are in a situation where
we’re not making
profits Mitch this has to be thrown out
has to go all right morning all right
all right all right all right everything
was thrown away disposed of scrubbed
washed cleaned and uh we’ll start
again we’re cleaning we’re closed
everything got to be
[Music]
clean after an eye openening first day
Chef Ramsey realizes that it’s not just
the restaurant that is on the line but
Mitch Marine’s marriage as well morning
hi chef how are you good how are you
doing good tough day yesterday yeah I’ll
say well this is my home go who’s that
it’s Mitch seriously seriously when was
that taken 13 years ago wow Mitch and I
back in the day we were best of friends
and Through the Years now he’s not the
same person he used to be and that’s the
hard
thing when you opened that restaurant
you got married at the same time right
the guy I’m seeing today you saw that
picture that’s not the same person you
haven’t got your breathing space Mitch
has been suffocated and more importantly
the man’s getting destroyed on a daily
basis I complain to my father when he
does like the busting chops and like
breaking him down I’m like how dare you
so there me in the between you know what
I mean yeah it’s fragmented to where
there’s nothing constructive taking
place but in Mitch I think there’s a
Broken Man there he’s
spent he works his ass off and what is
he getting what’s his
payoff 16 years in that
business and it’s not right that we’re
in this situation and it’s our doing but
we have to make a decision on which way
to go the turnaround is going to start
today
we need to start getting Mitch back okay
and help him ascertain some form of
Pride back in his work honestly the
turnaround will be huge but I can’t do
that without you I’m ready man as far as
the business is concerned and what is at
stake it’s our family life I’ll see you
back at the resturant you want the end
of the day this place can’t control us
it’s time for us to control it so
whatever it takes now convinced that
Marine will give Mitch the support he
desperately needs Chef Ramsey heads back
to the grasshopper to see if the
restaurant is clean enough to open for
dinner have a a look I hope Chef Ramsey
will see a big change in the way we’re
running this kitchen today it’s better
than yesterday yeah right guys get set
up for service tonight I want this set
up completely okay we learned from uh
what went on yesterday and and hope we
get through it okay today you need to be
the leader there I don’t even know if I
can how I’m going to handle this tonight
don’t be yourself up all the time don’t
stop be myself up that’s
right
enough Mitch is G how he’ll he’ll give
it a world but he has to learn to be a
better communicator and um work together
as a team or else we’re not going to
make it we’ll p through this by God
while Meine tried to energize Mitch Chef
Ramsey knows that years of disappointing
his wife and his father-in-law Mitch you
got 2 seconds yes sir take me to the
office please has resulted in a complete
loss of confidence for Mitch are you
okay am I okay yeah yeah yeah okay
tonight I want you to really seriously
yeah make it work you’ve got to get this
right run it let them hear your
voice you wear your heart on your sleeve
you you know that I know I know I get
emotional you know I can see that I can
see that I can see that but relax you
can do this the minute you find that
voice yeah
they’ll all back off yeah can you do it
yeah let’s go let’s go than you let’s
go after hopefully energizing Mitch Chef
Ramsey turns his attention to the menu
okay Mario let’s go adding two
appropriate specials authentic Irish
shepherd’s pie and fish and
chips okay color the vegetables nice and
fine so as it starts to cook it
disintegrates in the mince salt please I
know you don’t use it
salt salt salt no thank you season okay
from there mashed potatoes made with
cheese it it Seasons it come on guys I
want you to taste it she’s fire was
awesome I was excited about that I
enjoyed it my staff enjoyed it I hope
the customers well too okay the fish
lightly seasoned flour and you don’t
want to just drop it in right no guys
it’s a piece of fish you mean it’s not a
dishcloth Cris batter so you see seon it
as it cools down Chief what do you think
oh that’s it we should do this long time
ago two specials we roll with them cuz
I’m with you you’re Expediting big time
I don’t know if I’m going to be the
leader but I’m going to try I’m not
confident I just want to crawl into the
[ __ ] coming up we cannot Ser that
Chef Ramsey gets to observe a dinner
service b roll will Mitch find his
confidence you’re not helping any you’re
not doing anything here so what good are
you will the kitchen staff rise to the
occasion where’s the standard and will
this family finally come together get
out of the kitchen shut up what are you
tell me to sh shut up one thing’s for
sure Chef Ramsey has his work cut out
for him we are not going to continue
along these lines stop that’s all coming
up on Kitchen
Nightmares after refusing to open on
night one I am not serving that [ __ ] in
there Chef Ram strengthens the menu with
his version of a shepherd’s pie and fish
and chips oh that’s it now he is hoping
to get some encouraging signs as he
watches Mitch and his staff during a
dinner service thank
um excuse
me I haven’t got a clear what you say is
that Spanish Scottish Irish what’s it
talking about and cheese we make B
cheese what are you making the fish and
chips by order what do you mean by order
do you cook it Advance sometimes no
you’re not free you cooking up oh [ __ ]
no they fry fish off in advance you
kidding me Jesus Christ you know the way
Cook Burger past a burger takes 10
minutes to cook you can’t cook a burger
faster when it’s cooked we send
it
okay okay here we go hello how are you
we have two homemade specials the
shepherd’s pie and fish and chips I’ll
have the fish and chips I’m going to get
the
I the fishing chips [ __ ] here we go
first table’s here yes where you going
they here oh where is he going I don’t
know where he’s gone Tim to or [ __ ]
Island I don’t know you want relax told
you stay there I’m not going anywhere no
way are you anybody’s [ __ ] tonight come
on okay I need one fish and chips
special and three shepher pie specials
cheers
[Music]
Mitch Mar is the only one that’s
listening to Mitch everybody got me
right hello down there I need beer
battered Irish sausage and
ships yes Mitch yes Mitch listen up I
need a fish and chips a shephard’s pie
and a sliced
steak Mitch it appears as though Mitch
and the kitchen are now on the same page
and the cooks are beginning to fill the
orders Mitch which neor she say 40 huh I
don’t have I don’t know I have to wait
she comes back oh Jesus but shiff Ramsey
notices another potential communication
problem don’t you have a copy of the
tickets no I don’t have an expediter
needs the control of the tickets wow we
haven’t even got a decent P system Jesus
Christ so there’s the order I need that
now just get out there’s confusion with
the dupes all the time because it’s all
handwritten it’s so Antiquated it’s just
it’s ridiculous come on guys ticket are
piling
up you care this I did but it’s fine I
don’t think so while the chefs rush to
push food out just stop that was the
French onion soup little attention is
being paid to Quality Control just stop
for two seconds look we cannot serve
that we cannot go to this extent and try
to start building a reputation and
serving that when you’re the expeditor
you’re the last point of control right
so your standards are there their
standards are there you’ve got to start
putting in some structure come on Mitch
[Music]
we’re working on it Chief right now
they’re doing it now well get the [ __ ]
out fish and chips
43 after a slow start fish and chips
food is now making its way out to the
diners everything’s good okay and while
the new specials are making a good
impression it definitely tastes like an
actual Irish dish yeah the regular menu
I it’s like isn’t impressing anyone
that’s disgusting this is gross want to
take my apologies okay
[Music]
H that’s so medium well and that’s
medium rare come on suppos be medium I
need another Burger medium well where’s
the
standard Burger come on guys how could
you [ __ ] up a hamburger I’m
still
tomato medium yes yes
[ __ ] come
here all of you come
here touch it it’s [ __ ]
raw did you check it I come
on Mario all I want is a
burger a [ __ ]
Burger come on what the [ __ ] is going on
Mitch I’m watching your mistakes see if
you can go outside and say hi to people
no I can’t go out you’re not helping any
you’re not doing anything here so what
good are you yes 2 hours into dinner
service and the kitchen is beginning to
unravel it
sucks this is ice cold with Dish to rare
after dish the penny is raw coming
back a dear sorry just would you mind
just take that away for 2 seconds I’m so
sorry excuse me you got 2 seconds
morning
what is
that let me just tell you something when
I was busting my chops earlier making it
for you I CH my back for 5 minutes and
you send that out chef chef come on guys
on the back of 15 customers in 2 and 1
half hours resolved to that jef Ramsey
was just like to hell with all of you
there’s no passion there’s no care for
any of the food coming out all you
[ __ ] get paid where’s the wor on your
face is if you’re my Brigade I would you
fired you [ __ ] 16 years ago you you
you you you you and [ __ ]
you the dinner service is now
approaching 3 hours it’s raw and a
steady stream of dishes has been
returned to the kitchen if you’re my
Brigade I would you fired you [ __ ] 16
years ago Chef Ramsey is fed up and he
knows he needs to make an unusual will
move to save this
restaurant hi James is Gordon yeah
listen uh buddy I need some help um I
need it quickly um can you get uh
yourself down here the grasshopper
please ah
yeah one more right back inside the
restaurant what’s going on with the last
one the final orders of the night go out
thank you very much have a good night
that was disaster brutal that was very
brutal
shark I’m drained
tired that was rough a real freaking
disaster in
there they turn up they pick up the
check and they piss off home they’re not
here for you I realized I had to do
something drastic I’ve called a very
talented local chef and he just got here
James please please this guy’s worked at
some of the best restaurants in America
hey Chef good to see you you too
tomorrow he’s going to work with me and
Implement a standard here that needs to
be put in place to move forward and by
the way he’s not only a chef he’s
Irish tomorrow we relaunch we stick
together as a team and we kick ass Chef
I’ll see you in the morning good night
thank you thank you very
much after the arrival of Chef games
Chef Ramsey decided to go ahead with his
overnight plan of giving the Drury
grasshopper a much-need
makeover good morning morning morning
today is the beginning of the new
grasshopper yes absolutely ready let’s
go come have a look welcome to the new
grass oh my God look at this my God love
it it looks awesome yeah it’s it’s
absolutely fabulous gone of the dark
dingy colors the green Walls have gone
very exciting welcome to the new
beautiful vibrant color awesome the
mahogany looks much nicer with the
champagne wall it’s incredible it’s
bright it’s cheery Everything Is
Beautiful Mitch are you happy yes I am
yeah good more you’re happy yeah come on
you guys have got to come together thank
yes thank you we replaced the old
stained glass we got some modern style
lamp I love these lamps MIT you happy
put an extra spring in your step it’s
great I love it it’s a breath of fresh
air this table beautiful a local artist
design find it look how good this looks
in here this is unbelievable it’s
positioned in the center of the room so
it becomes a sort of focal Family Table
this whole thing has just got a breath
of fresh air to
it happy okay there’s life back in this
place I can’t wait to see our customers
faces when they first come to see the
new improved
grasshopper I did make one more
significant change Anette put your hands
on that box you’ve been stuck in the
Dark Ages with this horrendous way of
taking all ERS this is now going to make
your life so much
easier
[Music]
extraordinary amazing the state ofthe
Arts POS system by Halo I even imagine
how much it’s going to change everything
for us it’s going to make you so much
more efficient I’ve tell you this
unbelievable come here come here come
here come here you’re amazing
[Music]
guy tonight we have got to make it
happen we have to be on top of it all
tonight Mitch looked at me and he had
tears in his eyes and he said maybe this
is our opportunity the change in the
decor will make the grasshopper more
inviting but the most critical makeover
has been made to the menu gone are the
greasy tired uninspired dishes and in
its place are new vibrant Irish ameran
dishes that are not only pleasing to the
eye but rich in taste and flavor welcome
to the grasshopper new menu clearly
smaller why is it smaller quality
controlling the cost and trying to get
consistent Irish potato skins fresh
mozzarella sticks corn beef and Caris
potatoes the house burger with Irish
cheddar shepherd’s pie with the most
amazing Mash Chief especially For You
Irish L stew unbelievable when he came
along and showed us that Irish menu the
way he had it made up I said this is it
it’s absolutely gorgeous the new menu is
fabulous I’m I’m really really excited
about it get the staff little taste this
food has Spirit life to it so it’ll
change this place just like Mama used to
make it
Chief you need to be honest firm and you
can’t stop being firm and you call it as
you say it now now and they have to
listen to you you know why cuz you’re
wise that’s right you’ve had success in
your life there’s only one Chief and you
ready yeah
okay hi folks welcome to the grasshopper
this is our new
menu the whole new menu just looks
delicious I’m going to have the potato
be potato soup Shepherd’s fire tonight
Chef James will be behind the line
overseeing the cooks got all your sauces
keep turning and Mitch who is desperate
not to repeat last night’s disaster will
be Expediting all right can I get a two
beer battered shrimp lamb
sliders give me five give me five soups
five potato soups all day I got this you
do the soup come on okay you got to put
more parsy on this with Chef James
controlling the line you keep that and
put it in the window don’t worry he
doesn’t need to ticket 41 bch 41 here
you go thank you let’s go appetizers are
moving out quickly to the customers this
is really good oh W oh wow thank you
very
much now the pressure shifts to Mitch to
keep the kitchen organized and the
momentum going all right just fire the
uh what do you have I need a beer
battered shrimp and a pit and a ham and
PE soup can you can you call it again
please when I was watching mit’s
expedite I noticed that he wasn’t
communicating with the line the way he
should have been and he was getting
himself backed up that’s going to be
this is going to get [ __ ] up here I I
don’t Mitch come on you got to talk to
him Mitch you you’re come on guys let’s
go all right do you understand what I’m
trying to say
yes fire the Entre he’s going to cook
what you tell him okay I’m sorry
I need a poor boy I need two Poor Boys
lamp sliders two shrimp battered shrimp
free battered
shrimp the first appetizers went out
brilliantly but we have a real problem
in the kitchen and that’s Mitch is
Expediting you got to get a system going
just think you got to get a system going
if this guy was an air traffic
controller he’d be landing planes at the
wrong freaking
airport I own 15 for three appetizers
while customers anxiously wait for the
food I think that might be the only I
think we might have t night so you got
your food yet we didn’t get it yet Chef
Ramsey is still waiting for Mitch to
step up and take control of his kitchen
of a fish and chips an Irish
stool is that a way or an
order oh come on oh come on come on
Mitch you cannot do that to us with the
kitchen at a complete standstill Mitch
35 Fe of food dad please frustrated
Chief tries to help out Mitch out of the
kitchen but it’s not exactly welcomed
don’t [ __ ] with me shut up what are you
tell me to shut up out of I said shut up
that’s not right get out of the kitchen
I said shut up just stop just stop stop
marot
stop it’s relaunch night at the
grasshopper come on and despite
providing Mitch with a new t tasty
menu and Chef James to supervise the
cooks you keep that and put it in the
window don’t worry he doesn’t need a
ticket Mitch’s failure in the kitchen
has resulted in a battle between his
wife and his father-in-law shut up what
are you tell me to shut up I said shut
up just stop stop and Chef Ramsey has
had enough we are not going to continue
along these lines
James I’m sorry come around please Mitch
I want you assisting James James I want
you Expediting all right guys let’s go
for the first time in 16 [ __ ] years
work together yes start again take over
please Chef I need those five soups
right away listen an assistant potato
skin you need this first right now thank
you all right that’s going well run it
out there Mitch run it out there I am
finally I found a job for Mitch he’s
running food
out potato
skins what table
number where you going with them where
are you going with them potato
skins it’s
22 I was going with food and a table set
I didn’t order that sheer Pie Oh no I
got pasta no she got pasta I was going
to all the wrong tables oh this sucks I
don’t want to do this
anymore table 40 Runner please all right
Mitch get out you let’s
go we’re making progress let’s go chip
away at this Chef Ramsay’s decision to
move Mitch out of the kitchen and Place
him with Chef James as the expeditor
guys I have three tickets in front of me
we’re almost there has completely turned
around dinner service customers are now
getting their food these are really good
and are thrilled with what they are
getting definitely coming back I’m out
of tickets so guys that’s it all right
thank you very much you
guys as a difficult dinner service
finally comes to an end Chef Ramsey
knows he has to have a difficult
conversation with the owners okay I’m
going to be brutally Hest this
restaurant will not
succeed unless you make the necessary
staff
changes and you can make it work Mitch I
know you weren’t professionally trained
but it’s down to you
yes I brought you James the expertise
that you desperately need to get this
ship back on course take advantage of
James listen to him
do
it and do it
quick good night
[Music]
guys change is scary good luck but we
got to take his advice and make the
right
[Music]
decisions this has been one of the most
toughest nightmares I’ve ever done
because this R has everything it needs
to succeed except one thing a leader I
just wish that Chief was 20 years
younger because right now there’s no one
in there that can fill his
shoes Mitch Mitch Mitch Mitch
Mitch only days after Chef Ramsey left
Chef Mario was shown the door I need a
house pasta shrimp only no veggies the
owners convinced Chef James to stay on
as a consultant and properly train the
kitchen staff him great and in the weeks
that followed Mitch took Chef Ramsay’s
advice to heart that’s easy right and
it’s sexy Fast and Furious learning from
Chef James no bun from the turkey burger
and just fresh what it out and finally
becoming the leader the grasshopper
always needed make it nice or make it
twice I have changed yes my focus is
100% in that kitchen thank you folks
everything was good everything okay
great