A hilarious comparison, but is it accurate?
Season 4, Episode 7
Gordon travels to Providence, Rhode Island, to visit Down City, a restaurant with a hot-headed owner. If Gordon is to stop this restaurant closing down, he must first break through to tough-talking Abby, Down City’s tyrannical owner.
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tonight on Kitchen Nightmares Jeff Ramsey heads to Rhode Island and finds an owner in complete denial I absolutely think you’re full of [ __ ] her restaurant may be failing dream but from the minute Chef Ramsey sets foot in the door owner Abby battles him that was embarrassing that’s impossible every step of the way bring it on this hot-headed owner seems incapable of listening listen to me I’m not going to listen to your [ __ ] not just to Chef Ramsey but also her staff as long as you work for me you do it my way an upset if you cannot follow my rules then get the [ __ ] out and even comments from her customers get on [ __ ] raw he’s full of [ __ ] Abby is a complete psycho [ __ ] can Chef Ramsey get through to this stubborn owner Abby you’ve got to understand how frustrating this is fix it you fix it you stuck up precious little [ __ ] or will this defiant proud woman be so delusional you weren’t insane you Wen like yeah blame me all you want you’re insane I’m insane you’re insan that she chases her One Last Hope out the door get the [ __ ] out of my restaurant get the [ __ ] out of my Resturant please if you’re looking for a peaceful evening are you still here not now guys please this is the one Kitchen Nightmares you might want to avoid I would rather this restaurant close than have him in here Providence Rhode Island home to seven colleges and a thriving art scene this Renaissance city is a constant beehive of activity in 2005 Abby and her best friend Rico bought a restaurant called down City smack in the center of town Rico and I were on the beach one day and I told told him that I was interested in buying down City and he said I want to own a restaurant too I was spending a lot of money in restaurants eating and drinking and I figured why not give myself the money instead man get a double he has a full-time day job and my job is to take care of everything in this restaurant you start with all the specials I’m going to get the one okay I’ve been in the restaurant business for 33 years so the decisions I make I really don’t consult R out no them I just do them and this would go perfectly with the pork special I am the checkbook behind down City and I was putting 100% of my faith in Abby but at this point it’s not going well I need more asses in the SE I think it’s a beautiful restaurant I think our menu is creative and the food is good I don’t know what’s wrong it’s all [ __ ] up Abby has her blindfold on because she doesn’t want to admit that she’s part of the problem just give him no let me do it Abby acts like whatever don’t argue carella DeVille I just want an answer when I called something out Abby is a complete psycho [ __ ] [ __ ] I just want an answer which is a recipe for utter disaster I had fixed it yesterday I checked it before I left is this like really [ __ ] happening I’m not yelling I’m talking they think that this is a democracy and it’s not if you cannot follow my rules then get the [ __ ] out as long as you work for me you do it my way and upset it’s basically aby’s way of the highway and it’s definitely why restaurant’s failing Welcome To My Nightmare there’s no consistency it’s just like mus if people are complaining about the food maybe there’s something wrong with the food it is impossible for the prize to be ice cold maybe just Abby saying it’s great does not make it great that’s how the plate is prepared do you not like it no she built this 50 item menu that is just horrible they hate the chicken pie ards what nobody can say anything about the menu because it’s her menu she takes it personally maybe they’re not the right decisions but they’re my decision decisions I have to get Abby on board to move forward because my life is at stake here all I think about is why people are not coming to my restaurant if something happened here where I had to declare bankruptcy it could very strongly affect my day job that’s stress we’ve got all these bills to pay this weekend that’s the stack for this week I’ve called upon Chef ramsy because because of his honesty and bluntness but he’s going to have his work cut out for him I [Music] guarantee hello H Chef Ry welcome to down City nice to meet you likewise my pleasure and your first name is Abby Abby good to see you and you’re the owner I’m the owner general manager everything my business partner isn’t here he’ll come in tonight okay great yep his name is Rico right so you’re trained class in terms of absolutely not you would not want me to cook you anything oh really and on a scale of 1 to 10 Mark the food what would you say where are we it’s a 10 wow wow wow wow yeah perfect I’m starving because the room service next door was shocking the way a minute wait the room service next door was shocking what do you mean it was shocking there’s a little hotel next door little boutique hotel we do the room service for that hotel what was a problem honestly yeah that was embarrassing why what did you have this pissy grainy soup that was Stone Cold hold on it gets worse crab cakes that were stone cold in the center it was just like this ball of mush disgusting disgusting disgusting wao I was like oh damn he went there he just really went there that’s impossible that’s impossible of a crab Stone call you telling me I’m exaggerated I think you’re one of those customers that I would fire immediately yeah you fire customers I have okay well let me sit down and eat can I suggest something I don’t want you to suggest anything cuz if you’re now telling me that that room service was you at your best I’m [ __ ] myself before I start eating let me tell you that wow wow wow I don’t know what he’s talking about blah blah blah blah blah where would you like me to sit you going to go right over here excellent describe the food for me um comfort food middle of the road middle of the road when was the last time somebody sent food back today oh today oh you did wow wow wow wow I’m sorry okay um I’ll look through the menu is this can I suggest something or no you don’t want make suggestion if you’re going to talk to me honestly fine if you’re going to start you know going defensive I’m not going to get defensive I’m just defending what we do here now Abby I’m not here to argue you ask me to come here and look at this place to help you out let’s get one thing clear straight away cut the [ __ ] okay if you’re going to sit there and start bullshitting me I’m not sitting I’m steing I’m going to go for your balls big time wow when you just told me 5 minutes ago the food’s 10 out of 10 the room service is perfect basically I’m going to eat and I’m going to leave unless you start telling me the truth I I don’t know where you’re coming from I really don’t know where you’re coming I absolutely think you’re [ __ ] full of [ __ ] I’ve been here 5 minutes and already you’re in denial I’m not in denial I will back up anything my kitchen does fine I’m open-minded can I order the food absolutely thank you so much go for it appreciate it wow what a welcoming yeah welcome to Providence the ne did female cage fighters holy crap boy I can’t wait to Rico gets here Hi how are you I’m how are you good good good and this is take care of you welcome to down so nice to see that friendly face thank you um is the owner Abby always that defensive yeah it’s scaring me okay appetizers calari yeah crispy rings with hot sweet pepper sauce yeah I’ll go for some that okay you don’t spell peppers like that either no I guess you don’t I didn’t even know said been here 3 years 3 years okay uh threeway notchos it says it’s a party in my mouth yeah well if it’s good enough to be put on the menu I’m going to try it so I’ll go for party in your mouth okay and the um award-winning meatloaf that’s our claim to fame ready thanks Josh you’re welcome please may God we don’t die in Rhode Island okay this is Gordon Ramsay’s order let’s make Gordon’s Food I’m a good cook but uh that is not my menu of course I want to do well but I’m not sure what Chef Rams is going to think he’s like is this how you spell peppers in America three p cuz it’s b e PB yeah there’s three pe’s in there there is Hi how are you how are you oh thank you good to see you Gordon good to see you so you’re waiter the waiter yes dining room manager yes bril and being the head waiter how would you describe the food here below par yeah Abby said it was a 10 so I’m in for a train yeah okay this is the crispy calamari Camari yes and um why is it looking so wet uh it’s a sauce that they toss it in just say that again you fry it they fry it and then you and they toss it in sauce and it’s soaking wet all the crispy batter is just coming off you know it’s not everybody’s cup of tea it’s not mine yeah certainly is not mine either but however I’m optimistic what do you think no I’m sorry I mean look at that there oh my God I’m done on that one yeah I’ll get r i don’t understand it thank you you’re welcome wow soggy chewy disgusting calamari shocking what do you say about it you spit the Kari back out that’s hysterical what was he pitching about you spit it out I’m going to like go at his throat today and this is a partying your mouth this is the part in my mouth should be to Plate very hot it looks Dreadful I think I’ve just thrown up in my mouth what a mess oh boy I’m taking that was one party you didn’t want to attend it wasn’t a party in my mouth it was like a funeral in my mouth a funeral yeah well it kind of does look like something died what’s mad with that that’s gross what we’re not doing too good here I was ready to like choke him maybe this is the one thing I like if he doesn’t like anything maybe this will be the one what the meat maybe this will be it that’s the meat and this is the um award winning the award winning meat yeah I’m excited thank you you’re welcome doesn’t move on there does Ito wow that’s disgusting what do we think wow it’s not even H to I’m sorry it’s sort of lukewarm solidified chunks of TR that’s pretty much the norm it must be freaking embarrassing if you deserve this it is embarrassing I don’t like to Meo here at all we set our St up for disappointment when we put award-winning in front of it what was the problem with me it’s disgusting can you be more specific I didn’t hear I didn’t hear what he’s saiding you’re going to have to ask him Aban and Chef Ramsey are going to go to blows can I have a word with the team it’s it’s inevitable it’s going to happen so the food was shocking hello P disgusting dated [ __ ] so who is the head chef here we don’t really have one but I guess what do you you don’t have a head chef but I guess I’m the closest thing closest what does that mean talk to me Abby that means that I fired my other chef and he took over and I didn’t want to give him a title until he proved to himself that he could handle the kitchen Abby what you’re employing is a ship with no Captain at the helm and the team desperate for guidance no guidance is no standards no standards is no consistency so who came up with a menu if this is American comfort food somebody’s dreaming here I did I did I take full responsibility for the menu you have no cooking background but you put the menu together Abby you’ve got to understand how frustrating this is it’s ridiculous I don’t know what to say hey fix it you fix it that’s why you oh come on Abby how can I fix it when you stand there in front of your team rating you and your restaurant and your food 10 out of 10 dreamer I don’t I don’t think it’s as bad as you say it is I can’t stop being in denial can you be more specific about the meatloaf what did you not like about the meatloaf oh [ __ ] can you say something besides loopy I’ve been called worse than that wake up and admit it [ __ ] bring it on oh come on bring it on what do you mean Bring It On have Chef Ramsey say everything you’ve done everything that you’ve dreamed of doing is [ __ ] I was blown away pleas some fresh air coming up on Kitchen Nightmares here we go the battle intensifies you’re in the [ __ ] and you can’t accept it f Abby reaches her breaking point I’m not going to listen to you but so does Chef Ramsey you stuck up precious little bit it’s a blowout so explosive I will go the [ __ ] out my want me to go that it Rivals anything Chef Ramsey has ever faced before she deluded that [Music] woman after Chef Ramsay’s harsh critique the food was shocking dated and tasteless Abby has a conversation with the one person she believes is always right herself so what do I do like just get out of the restaurant business then obviously my 33 years in the business is like worthless and I have no idea what the [ __ ] I’m doing okay I think I’m going to open up that hot dog stand down the beach want some tea or something no I believe from the bottom of my heart that he’s he’s wrong I really don’t care what he says well I mean he’s completely full of [ __ ] like seriously our meatloaf is like what put us on the map I mean it’s [Music] great I don’t like the meatloaf you really don’t I honestly don’t we had it the other night together what what what didn’t you like about it I think our food is mediocre like it’s not Min me seriously you’re telling me now you don’t like it we eat it cuz we’re here this is not my restaurant of choice I will not dine here in my off time you’re saying for what we serve comfort food meatloaf pasta steak whatever you’re say those even for that no no so now you’re all telling me that you don’t like the menu I feel stabbed in the back I guess you’re just hitting me with this now you know we’re up against if we even opened our mouth about the menu once every time we opened our mouth [ __ ] off [ __ ] you you don’t know anything we’re all at a point now where we’re just like this is what she wants let’s just serve it out we’ll take it out of the window and bring it to the table what are we going to have an opinion about now oh you’re not full of [ __ ] no no no no sit and talk to us without a doubt she’s in denial it’s an hour before dinner service and down City’s other owner Rico shows up hello unaware of what happened earlier but that’s quickly about to change how are you I don’t even know how to answer that one of those days I think it’s time for Abby to find out that the outburst and treating employees badly I think it’s definitely time she has someone other than myself telling her you can’t be doing this wow I have another a whole other [ __ ] back there that has been ripped open make it a double oh hi how are you I’ll get up I say hi Gordon good to see you nice to meet you I’m Rico Rico now have we got two minutes sure ready to catch up where should we go yeah let’s go there he may rip me apart too but I just want this restaurant to work so let’s get turning it around what a day um obviously you weren’t here for lunch just explain what you doing the day um I work for Credit Union during the day I do their mortgages for okay wow Finance yes finance and then you bought a restaurant then I bought a restaurant how’s that worked out have you so far oh horribly if we had to close this tomorrow what were you in for a million [ __ ] ready this is quite serious [ __ ] now oh yeah what happens it fails I could possibly lose my day job really because I’m in the financial field I’m advising people on what to do with their mortgaging and financing their properties and things like that so you’re up to there you got a big stake in this restaurant and a huge amount of Jeopardy if it fails mhm you’re right there’s a line that I walk in here a very fine line I have a lot of P state but I totally let Abby run the restaurant and maybe this a mistake on my part with dinner service already underway what about something to drink to get you started cheff Ramy is eager to spend some time in the kitchen to see how it functions wow tight behind the line so who’s doing what explain the line to me this is station and then we have app sour down there Jesus uh why is the place so messy is the kitchen normally this filthy last couple days it’s been uh a lot going on that is foul with the kitchen in disarray Chef Ramsey goes on the hunt to find out what is lurking below oh my God a this is gross down here holy crap look at that lambones just dumped in there like that what is that chicken carcasses oh my God and while Chef Ramsay has his hands full in the walk-in God knows what that is Abby has her hands full in the dining room Abby I need a new calamari with the sauce on the side cuz it said it’s too mushy can I have another calamari with sauce on the side please it needs to be cooked a little more is it yeah let me take it out of the way for you I need a spin dip this is cold I’m going out of my mind right now it’s a nightmare can we just 86 this special every single one of them has been sent back uh Rico Abby in one minute just both you together one minute why is right now like are you kidding me have a look in there look at the state of what they’re cooking out of have you any idea what’s in what box uh what goes where over here now you’ve got a little bag of uh Chicken carasses on this one here you’ve got some raw chicken cooked pork there this is you with 30 years in the business yeah hold on it gets worse I don’t know what that is well look the cheese or something but what is that there what is that what you lost the words the place is a filthy mess look what is that Lambos and who’s organizing this you haven’t got a head chef Jimmy is my head chef so we have a head chef before you weren’t ready to confirm he was a head chef all of a sudden we discover a mess down here now he’s appointed why don’t we just sell a place and just get out of this business it’s like I was talking to though has nothing to do with you has nothing to do with me no excuse me what do you think I’m doing I mean I’m you’re being you’re being a [ __ ] [ __ ] this wasn’t like this it wasn’t like this I don’t run a kitchen like hold on a minute you’re calling me a [ __ ] [ __ ] I am you stuck up precious little [ __ ] let me tell you something oh boy here we go listen to me I’m not going to listen to you you’re in denial I’m not in denial yes you are and you can’t even accept it [ __ ] you you walk out again am [ __ ] you there you go clip the bird now she after to that’s your partner I’m really sorry but this wasn’t like this before I got here she deluded that woman you weren’t insane you weren’t like yeah blame me all you want these excuses that you’re insane I’m insane you’re insane you can’t even [ __ ] F insane that refrigerator was not like that before you got here you in denial flip out again I would never allow that refrigerator to look like that those bones The Moldy lamb bones I don’t even talk to my staff like this get the [ __ ] out of my restaurant I would love you to go get the [ __ ] out of my Resturant please are so in denial you need therapy you’re a disgrace of industry [ __ ] you would get out of my restaurant are you still here not now guys please please please [ __ ] [Music] him right from the beginning Chef Ramsey and Abby have clashed stop being in denial I don’t think it’s as bad as you say it dreamer but after a confrontation over the state of the walk-in you’re being a [ __ ] [ __ ] this wasn’t like this you’re calling me a [ __ ] [ __ ] [ __ ] you Abby has completely lost it you weren’t insane you weren like blame me all you want these excuses that you’re insane I’m insane you’re insane and while she has had enough of Chef ramsy get the [ __ ] out of my pleas you are so in denial you need therapy he has had enough of her you’re a disgrace in this industry F you and get out of my restaurant are you still here not now guys please please please [ __ ] him [Music] Chef [Music] Ramsey hey guys I need some privacy please this is uh too serious and I’m not going to jeopardize 25 years busting my ass off in this industry to take that from someone so in denial mhm I really don’t need this I would rather this restaurant closed then have him in here that refrigeration unit was a mess behind the line was a mess I’m really sorry honestly she’s got to start listening I I know I and I don’t know how to make her do it I really I don’t know is he he’s coming back tonight isn’t he I don’t give a [ __ ] where he goes he can go to hell for a life here if you want me to leave I’m out of there absolutely not absolutely not okay I need your help gra my 100% support 100% okay I’m going to go for a walk and I’ll come back okay thank you thank you Abby needs to be on board with us and stop her denial of everything we have to break through it I feel pretty [ __ ] how would you feel if someone is telling you that your life’s work and everything you’ve dreamed of doing for your whole life um is [ __ ] now I’m completely questioning myself and I hope we can have a conversation about what needs to be done in this restaurant after a volatile evening that included a massive blowup with Chef Ramsey and a week dinner service Abby has been clearly humbled and seems ready to finally listen to what Chef Ramsey has to say okay let’s agree on something today’s been a [ __ ] day mhm yeah absolute [ __ ] I’m not here to rub your face in it let’s get that right okay but Abby you know I’ve had failure in my life but one thing I’m not in is denial and when I do make a mistake I admit it I understand so tomorrow we need to start being honest and open so I can start rebuilding I can’t rebuild on BS I agree I want you to be here I want you to help me get this restaurant to where I need it to be and where we know it can be yeah tomorrow we start again get some [Music] rest it’s a new day and Abby and Rico are on board for change morning morning morning but before that can happen Chef Ramsey wants to give the staff something they have been rarely given a chance to talk freely without getting fired so this what we’re going to do I want each of you to write down some questions and direct them to the person you want them to answer this is going to be another hell day for me don’t sign your name it’s anonimous I knew that if we were going to do an exercise um and talking about the restaurant I knew that it was all going to be directed at me thank you very much okay good here’s the uh the first one wow Abby why is the menu so huge we uh just um to give the customer more choices but the amount of dishes is absurd and the more dishes the lower the standard uh Abby and Jimmy the quality of the food needs to improve how can we fix it good question and it all comes down to menu size with as many items that there are if you prep 50 items just for dinner alone and then the dessert menu if you can’t prep enough stuff it’s like you you just can’t do it who’s putting all those dishes on there oh go happy when I put this menu together I just expected my staff to just do this menu Abby why did you not allow anyone to express their opinions without it being seen as a personal attack to you since I bought this restaurant I became a defensive [ __ ] I question and I get upset of the fact that you’re questioning what I’m doing that’s paranoia we do care about this restaurant you are our friends so we want to see you succeed and the answer I’ve gotten from you in the past is [ __ ] you that’s not true we’re just here for money or we’re just here because we’re just here cuz we can’t get other jobs and stuff and it’s it’s hurtful because when you invest so much time and you we would do anything for you and I completely realized we’ve just got to talk more instead of me yelling and screaming can’t just be my show it’s not the Abby show it’s the down City show are you ready to embrace change yeah absolutely change absolutely I think this experience is making Abby realize that she has to relinquish control and I think she’s going to do it because I think Abby turning around is definitely Paramount for this restaurant to survive coming up on Kitchen Nightmares can I have some food up in the window please Abby may be focused on moving ahead come on guys the caner kitchen staff step up their game I’m confused on where we are for app oh my God Chef Ry tries desperately to save down City from going down we’re falling behind got to work together but this Providence restaurant could be too hopeless to turn around none of us know what the [ __ ] we’re doing right jimm let come as aby’s menu was clearly bogging down the kitchen cheff Ramsey has gone through it and skilled it back tonight just going to keep it really simple for tonight’s dinner service half the items are off the menu and he’s introducing a roasted chicken special just take the breast fat side down just cut through everyone’s excited and we can’t have another night like the previous few it’s time to get it right happy happy makes it a lot more simple Big Time folks good evening welcome to down City follow me did you guys decide on appetizers we’re going to have an order of the calamari so we’re doing two calamari uh let’s get the grilled chicken breast please chicken breast I’ve got to get everyone involved if we are going to take down City to the next step to the next level all right here we go Atif fire calamari F salad nishwash salad make sure everything comes up at the same time tonight’s smaller menu is having an immediate impact wipe the plates please better prepared appetizers are quickly leaving the kitchen that’s 37 that’s up these um appetizers going to 39 can you help her run and when you combine that with a commm and undercontrol Abbey at the helm can you run this to ni table please down City’s dinner service is off to a good start the chicken is very oh yeah fire calamari another fris salad no egg Jimmy we’ve got to bang all these Entre out I know here you’re on app you’re on table 28 now I’m confused on where we are for abs you need table 28 I don’t even have a 36 up here what are you talking I don’t think I didn’t say 36 1 2 3 come on guys there’s nothing coming out Jimmy supposed to be the leader in the kitchen calling out tickets do me a favor get two oh you’re doing something and they just started crossing paths no one seemed to know what the hell they were doing back there 29 and 39 yes or no no I’m still waiting on 28 oh [ __ ] words it’s an hour and a half into a dinner service that started out as promising can I have some food up in the window please no dude dude this couscous is runny and gross but unfortunately has declined rapidly they’re not even here here that’s all the way down there they have none of this and not surprisingly diners are losing their patience it’s not here within like the next 5 minutes canel can I get something up on the line please yeah right now right now Jimmy’s doing all three sections he’s coming the crew he’s covering the salmon he’s covering the chicken he’s trying to run the kitchen about at the same time he’s got nothing behind him oh my God what a [ __ ] show well we’ve been here some 630 and it’s already 25 of them still have our Entre I know I’m going to go check on your Entre right now I’ve got people that had put their orders in an hour and 15 hour and a half some of them where the [ __ ] was that food let’s uh find that server and and let’s just go did that beef quiet chicken go give it to him I need it right now please come on is it your first time with the rodeo wa him guys we got food dying in the window Chris please yeah I can’t take this it was a disgrace it was horrifying it was embarrassing don’t make this they just walk oh my God we need a whole Jimmy doesn’t have any excuses anymore his excuse for months has been our menu is too big so we give him a smaller menu to do and they still can’t turn it out so I mean where do we go from here I need one chicken up on the line right now with Abby pushing her kitchen staff I’m not taking this out until it’s all up on the line can I have a chicken on the line please in my hand okay they still struggle but manag to get the last Entre out there we go and that’s the that’s everything start cleaning up good night thank you good night thank you now an unusually calm Abby Jimmy come out here listen to me is about to let loose what I saw tonight was the worst [ __ ] show I’ve ever seen ever ever ever seen no I know I know I know it did not go smoothly but they they they Jimmy we were an hour in before more than two dinners went out an hour into service I’m almost accepting that none of us know what the [ __ ] we’re doing and we can’t get to the next step I’m actually considering that after tonight I don’t know if I have the staff to get it back I don’t know if we can do it tonight’s dinner service was plagued by confusion and incompetence in the kitchen can I get something up on the line please I’m confused on where we are come on is it your first time with the rodeo play it up the problems are obvious to Chef Ramsey but it’s time to find out if Abby is still in denial Abby what do you see tonight what happens is it happens all the time as soon as the line gets hit with a number of slips at one time the kitchen folds it goes down in flames and um I’ve lost confidence in my kitchen um honestly Jimmy I’m not blaming you entirely I’m looking at the tools you’ve got to work with and it’s a disaster behind that line there’s no way in Earth this group of cooks can pull off a new menu so seeing how frustrating it’s being here I made a call to a very experienced Chef in my team to be here first thing tomorrow morning getting your crew at a respectable level it’s cool having his Chef to help us all out and it’s going to be a good experience for all of us tomorrow’s comeback day we’re relaunching with a new menu let’s roll up her sleeves and push it I mean really push it definitely can’t wait I’ll see you first thing in the morning absolutely thank you good night I’m glad that kitchen’s going to be shown what to do and how to do it properly because this is it finally my kitchen’s last chance it’s my restaurant’s last [Music] chance good morning good morning wellc come in how are we good the chef that I brought in James has been here since 6:00 this morning supervising working these ass off with your team getting ready for this menu today your menu will be in keeping with your beautiful restaurant and your great service first up the appetizers come down now these are appetizers pleasing on the eye and fun ghost cheese truffle dip honey spice chicken wings meatball sliders delicious wow now we can have a real party in our mouth Abby can’t wait okay on to the Entre the main events sear lamb Cho classic lobster mac and cheese bacon wrapped anger meatloaf yay thank you I want you to get familiar with the new menu yes get up to speed with those dishes have a little taste this is awesome that’s money the new menu is beyond belief kind of surprised that it came out of my kitchen oh my God that is good bacon WP meatloaf isn’t that awesome oh my God that’s unbelievable I had no idea that it could get this good good oh my God amazing I’ve been for years describing this restaurant as creative comfort food I had no clue this is creative comfort food oh my gosh this [Music] is I’ve never seen Abby this emotional like she does have a heart in there she does have a soul it’s amazing there is a God now we just got to make it work y [Music] it’s relaunch night at down City and while Abby and Rico get the front of the house ready for the most important night in the restaurant’s history we are going to rock this town tonight let’s go let’s go back in the kitchen then we’re going to go here table by table until we have to do pcks yes chef James is doing the same with the kitchen staff every dish perfect every time folks how are we doing tonight welcome welcome have you had a chance to look at all the new and fun exciting menu items that we have let’s go guys yeah I want to hear you tonight I want to hear you too yes let’s go only minutes into the service a locally renowned food blogger has arrived Stacy Place ripped apart her last meal at the restaurant Abby look niiz her yeah you know how po she is but Chef Ramsey convinced her to give it another try she has 10,000 followers she blogs tomorrow we’re 10,000 potential customers back up I’ve tried everything on this menu today so if you have any questions you feel free to ask any favorite that we should oh yeah definitely the goat and cheese truffle dip really stood out for me well that sounds really good Jimmy you and I we’re going to be communicating all night I need the app for 37 17 and 35 all right right now in the window I need that fishing chip I need that slider slider up Chef a reinvigorated Jimmy has the kitchen moving in the right direction Kari sliders Jimmy keep be going FR salad on the Fly and the new menu is being embraced by the customers wow but just when it appears as though it’s going to be smooth sailing I need a chowder a calamari a slider Jimmy did you call a calamari for table 30 I just did Abby and Jimmy listen to me are having a communication breakdown I need four suits and one Chow up in the line please that’s incorrect uhoh Here We Go Again a repeat of last night the kitchen’s going down we’re [ __ ] Jimmy focus on 37 yeah this is the golden ticket this is it all right lead ticket I need a trule dip truffle dip takes 6 minutes yes yes sir all right get it in the oven Jimmy look at me we’re falling behind got to work together come on guys there’s nothing coming out please let’s get this food out give me your time on the Truffle DP please she she’s not vlogging now is she what’s she doing she’s definitely vlogging she’s vlogging live from the table we’ve got vloggers live from their table guys I need a travel DP up on the line right now urgently please I was horrified we are slipping like the night before they’re blogging as we speak I wanted to like just scream come on guys I need some food on the line there’s nothing hitting the window come on guys I need to see some food up on this line it’s taking too long literally my kitchen going down in flames listen Jimmy 1 minute Abigail and there was literally nothing I could do about it I Jimmy I need a trle dip come on guys it’s 45 minutes into dinner service let’s get this food out we’ve got bloggers live from their table guys and an influential food blogger who can greatly affect the future of down City I need a travel dip up on the line right now still has not received her appetizers 2 seconds quickly take over take over let’s go happy she just tweeted waiting for appetizers getting hungry okay this is not [ __ ] now menu’s there chefs are there I need you there control it yeah I know what you’re capable of yes and it’s been tough for the last couple of days granted however got to find your voice come on all right okay please please it’s definitely time to step it up we want everything to go right with that table and we’re going to get the job done listen Jimmy they’re already vlogging that they’re waiting too long for food let’s get this food out all right how long on a solo trumple D urgently please TR dip behind you thank you trouble dip in the Sally Caesar’s there with that Caesar I need slid is in a traffical dip come on guys Happy Abby read that discreetly truffle drip amazing yes come on keep it going yes on tray make sure they come together okay fire that table please yeah Jimmy T 37 did you fire I did fire so we got everything this is a really good with Abby focused on the task at hand Come On Let’s Get Loud back there and Jimmy in full control of his kitchen you guys can fire that fishing chip quality Entre are quickly heading out to the dining room mid R Lamb Chop salmon ribs fet mid lamb herd food looks amazing food looks Absolut amazing it appears as though blogger Stacy place has reached her verdict this looks amazing good very tender and she’s not the only one very do you like that and those chips aren’t they delicious a lot better than last night right yeah definitely how was everything delicious the flavor was right there everything was great great thank you so much for coming in and we’re going to see you again I was living an absolute kitchen nightmare and my dream just came true I’m an absolute shock like this is the restaurant I’ve always wanted those are the last two desserts Jimmy it’s awesome thank you it’s a new down City I’m just absolutely loving [Music] it right last night I said down City needy to make a comeback tonight we did just that well done each and every one of you pulled off a great service customers Lov the food Abby how’ you feel babe I feel beyond belief fantastic looking back at it now I was so unprofessional get the [ __ ] out of my restaurant get the [ __ ] out of my restaurant please the new Abby is professional I just want to continue learning it’s just made me such a better leader come on in give me a hug you’re not going to ask me I’m going to ask you that’s right I Gordon Ramsey are asking you for a hug come here huh thank you so I absolutely love Chef Ramsey and uh I’m going to miss him when he goes thank you very much this right restaurant is getting back on the map that it hasn’t been on in a while and I know it’s only going to get better good night thank you without question the biggest transformation this week is Abby which I never expected as Abby goes so goes down City if she can keep her call this restaurant going to be a huge success wow party in my mouth please [ __ ] after Chef Ramsey left Chef James stayed on and continued to train the cooks he gets prepped and put away allowing Jimmy the chance to thrive all right the Meatloaf’s being play that sells the lead and Abby rewarded him with a promotion I wanted to introduce to all of you our head chef James Burman let’s get it eager to spread the word about their upgraded restaurant nice to meet you Abby and Rico hit the town this is a crispy pork belly and a lettuce cop doing some Grassroots marketing by giving out samples of their new menu it’s right down the street it’s walking distance Chef Ramsey saved my restaurant he really did but I’ve got to continue it I promise him that the next time he comes back the food will be a 10 next time on Kitchen Nightmares I’m shutting the place down jef Ramsey returns to the scene of some of his most unforgettable confrontations don’t you [ __ ] go there don’t point that [ __ ] [ __ ] it will be a night of drama you’re going to get your [ __ ] ass Ki and surprises what happens as Chef Ramsey returns to the restaurants he tried to save did you really hate me that much who’s living the drain did you pay the money back and who turned the restaurant back into a nightmare what’s going on that’s next time on Kitchen Nightmares [Music]