gordon gave him the sweats
Season 1, Episode 3
Ramsay heads to The Cambridge Hotel, to try and help the owners turn their business around. He is impressed with a young kitchen assistant named Scooter.
Season 3, Episode 8
Gordon travels to Loudonville, Ohio, to rescue the struggling Landoll’s Mohican Castle, a custom-built, multimillion-dollar hotel set in an 1,100-acre woodland estate.
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sweetie? ❌ sweatie? ✅ | Hotel Hell | Gordon Ramsay
https://www.youtube.com/channel/UCUZzyuAlhHNP3oiuMjn7RfQ/
#GordonRamsay #KitchenNightmares #GordonRamsayCooking #HotelHell
I’ve spent the last decade tackling struggling restaurants you’re screwing the business you can’t even cook a [ __ ] Burger in there [ __ ] off ding ding round [ __ ] two but now I’m taking on an even bigger set of problems I’m checking in to Hotel Hell my God my head is spinning I’m going to be staying in America’s worst hotels so you don’t have to I’m not sleep in here we’re checking out no way it’s bad this is the mattress cover [ __ ] me it’s like being in Danny DeVito’s house a shower help let me out tonight I’ll be trying to bring a haunted hotel back to life there’s a little girl who supposedly haunts the hotel [ __ ] the hotel’s ex-military owner I’m the owner I’ll say that’s how we’re going to do it runs a hotel like a dictatorship oh you like a little [ __ ] Hitler around here damn it he’s wrong can I save a marriage in crisis and rescue a hotel on the brink of disaster we’re going to make it go or we’re going to shut it up sell the place sell it cuz this is madness [Music] [Music] this is the historic Cambridge Hotel in Upstate New York it’s set in stunning Countryside a few hours drive from Manhattan the hotel has 16 bedrooms and a large restaurant and has had its doors open for almost 150 years years welcome to the Cambridge Hotel ex-military man and local lawyer John imhoff persuaded his family to help him buy the hotel in 2007 I remember sitting in my hot tub smoking a cigar drinking Bourbon and life was good and I wanted to take my wife someplace nice for dinner so I said to her why don’t we buy the Cambridge Hotel and then we’d have a place to go he must have hit me at a weak moment because I said sure with zero Hospitality experience between which one is 827 I don’t I don’t know the numbers the hotel currently falls shockingly short of guest expectations it’s dingy and there’s hair all in through here all over these pillows be nice if we had a remote control there’re just gobs of hair we’ve had remote control since it’s when the’ 70s I’m not sleeping here we’re checking out way it’s bad when I bought the hotel I didn’t intend to be a Hands-On owner but I am always at the hotel doing something one person has to be in charge got 84 emails 17 from John John is a control freak how we doing on that chicken it’s working hard we can do better Chef it’s ready to murder with this menu there’s a lot of restrictions to it our budget’s really tight the creativity is kind of gone out the window um all the rooms clean yeah all the rooms coming in I am currently the general manager X but John takes away my control I have no control but General John’s Hands-On approach isn’t working nobody wants to stay and the hotel is losing thousands of dollars every month John wants to put every penny that we have into this hotel and that is something I am no longer willing to do we are $750,000 in debt but failure is not an option and I don’t intend to fail to Hotel unless I can fix things and fast John and Tina will lose their business and their home if Gordon Ramsey can’t fix us who the hell else can [Music] wow the real sense of grandeur definitely some history here Cambridge Hotel established 1885 home of py mode I’ve been Across America I did not realize it came from here good morning good morning welcome to the K Hotel uh Gordon and your first name sorry my name is Britney I’m the manager I have you in room 117 that is $105 during the weekday and $135 on the weekend okay I think Gordon’s first impression of the hotel is going to be what the [ __ ] are these people doing the Cambridge Hotel rip seriously yes it’s died you mean no rest in peace is the ghosts that uh live here we are haunted oh come on there’s a little girl who supposedly haunts the hotel Alice Alice Alice oh my good God she looks like something the excist she was 4 years old in 1913 when she died but I believe in ghosts at the hotel I absolutely believe in them going to go up the stairs creaky as well and oh God are they the owners no I don’t know who they are those have been here this place is littered with freaky pictures what’s upstairs there that is our third floor why is that roped off because it is not accessible to our guests with a COA well that’s where people say they are if he goes up on the third floor he is going to freak out this is your room oh my God bloody hell look at the wallpaper what’s the uh post up there what is that just there so there’s no handcuffs no okay so so it’s not a sex thing it is not a sex really weird thing to have in the bed I know so still oh [ __ ] oh [ __ ] [ __ ] well [ __ ] welcome to the Cambridge Hotel thank you Christ Almighty I I am not going to forget this stay in a hurry horrible linen rough and nasty holes look at that and the bed doesn’t even fit the base honestly I’ve seen better linen inside hospitals horrible my bedroom is dated and uncomfortable how could anyone think this was good enough for paying customers bye-bye can I meet the owners yes I’ll be right back with the owners look how dead they are Gordon this is Tina and John MH nice to see nice to see you nice to meet you sir John likewise good to see you both it’s quite amazing when you drive up and you see this sort of stature of the building yes sir isn’t it beautiful it’s stunning until we get inside Hotel experience prior to this was what very very little I mean I was no none none so year One what was the profit we lost about $350,000 the first year year two $250,000 profit loss loss so we’re in for $600,000 within 24 months of business who’s funding this well um my mom and dad have put in several hundred, wow um our children our children your children yes yes Shay has put about $25,000 on credit cards Shay is your the oldest daughter the oldest daughter right the chef’s um significant other okay and so my youngest daughter just lent us $10,000 your youngest daughter she’s in college was your house on the line next yes it is up for sale and we would live here we would move on to the third floor where’d you draw the line and say stop this is not working you’re standing there like proud [ __ ] very confident very happy and like nothing’s gone wrong but taking money from your daughter that hasn’t even started on the path of her career I believed that we would be able to turn it around oh no but John I’m sorry your parents money your family’s money your daughter’s money I I do have a positive attitude there’s a difference between sounding positive and sounding full of crap he doesn’t know me and and he doesn’t know the situation I’m a military guy I’m not going to take Chef Ramsey’s [ __ ] I’ve just met the owners of the struggling cambrdge hotel and discovered they’ borrowed money from their kids to stay open I I do have a positive attitude there’s difference between sounding positive and sounding full of crap unbelievable Tina how do you manage I don’t know how I manage and I was very close to Running Away several times wow seriously unreal thank you I’ve been frustrated for years with him not listening to me when somebody doesn’t listen to you for a while you just give up what is it about John that’s driven his wife and potential guests away I need to watch the General in action what are you doing with the Hoover welcome nice to see you sorry about the owner walking through with the Hoover are you joining us for a sleepover or you joining us for dinner dinner excellent Kim tell me to help you John keeps himself constantly busy but he’s busy doing all the wrong things his non-stop fussing and fidgeting is killing the hotel’s atmosphere [Music] doing oh my God the tables in the bar might be clean but I’ve got an eerie feeling the food’s going to be filthy only one way to find out hello sir how are you good my name is philp I’ll be your server you want to thank you I’m a little nervous so am I um what would you recommend well the soup dour today is a uh vegetarian lentil vegetarian lentil yep and what was the soup was your yesterday it was also the vegetarian oh so it’s soup every 2 days uh actually it’s longer than 2 days um I’ll go for the pork and beans duck comfy yeah um pil mode okay okay I think we’re done okay thank you thank you very much Chef thank you Chef orders up okay thank you get them going brother get them going I think the Gordon is going to love the food chef rich is great we put out excellent food you chef wow look at that this is the pork and beans holy mackerel it’s cold in the middle both of you yeah just touch that meat there please touch that B I can see why we got rip on the front of the [ __ ] reception those are two medium rares right scooter Chuck them in the oven please Chef ice cold in the middle tell it’s a soused product we cook it to order it disappoints me a little bit that we are boiling bags putting stuff in the microwave I wish we could actually cook with fresher food your duck con feet and Chef said the pork and beans was a s product and it’s cooked to order Sid oh cooked in a bag yes they’re frozen frozen yes and this plate that’s frozen I I think that’s a souie product as well do we have anything that is homemade are the apple pies made here the apple pies are made here okay can you H with the desserts please sure thank thank you so far everything has been terrible surely the hotel signature dish is going to be better how’s the apple pie just told them we don’t want to complain anymore I’m sorry but this is the home of apple pie alote but if it’s the home of apple pie mode it should be really badass stay away from you it looks like it was bom it on the top of it I’m bringing it home from my daugh okay wow now P mode Gordon so this is it this is the that is the pone [ __ ] this plate is absolutely roasting in the center has it been microwaved it has the apples are raw if there one thing I was expecting was a decent apple pie and that is gross I need to find out who’s responsible for the terrible food here hello if Chef Ramsey criticizes Chef’s food Where is the where is Chef I think Rich will blow up because Rich does take things personally I don’t know where to start to be honest what the [ __ ] is going on well tell me what what you don’t like can you be a little bit more constructive should we start from the pork and beans Stone [ __ ] cold it’s a SV product so you don’t even cook that no it’s SUV no and can you cook yes so why buy that in uh price can you buy a store-bought frozen piece of pork boiled in a bag and serve it to me stone cold in the center you’re not even cooking so you’re just too lazy to do it that’s not true I am not lazy this menu could be run now without you being here yes it’s the way I designed it this the way you designed it so you are lazy then I’m not lazy if Gordon calls me lazy one more time it could cause a problem might be going back to Britain in a body bag I just tasted the food at the Cambridge Hotel and it was awful I think it’s because the chef is lazy but he’s adamant he’s not that menu stinks of laziness I’m not lazy I’m here 80 90 hours a week yeah you can’t call yourself an executive chef come on do you know it’s store board I did why would you employ a chef that 2/3 of the menu is store bought I I think Gordon believes that I’m incompetent in running a hotel but what I’m doing is right your hotel became famous for this apple pie right and this is the dish that is trying to stop your house being put up for sale to keep this place going but I’m just what I’m trying to say is there are so many Basics wrong I could [ __ ] cry I could seriously cry I could cry too and look at the apples look the apples are raw not even baked and I could scream when I see that this this was invented hair and there’s thousands of restaurants across the globe that have copied what you originated have you any idea how lucky you are and it resolves to that soggy undercooked soaking wet pissed pie can I have a quick word with you for 2 seconds please I’m struggling to understand what’s going on here I need to hear a woman’s perspective John is smart in what he does as a lawyer mhm he’s awful here I can’t get it in his head but between the two of them they’re about to take your [ __ ] house down him and John go back and forth when I give suggestions it’s pretty much you know up and then it’s pushed aside and then John is making decisions you’re about to lose your house I know no and he says we are going until I haven’t got another Penny to put in it he’s never run a business before no no and he’s never done anything in his life but be a lawyer and a soldier that is it he may have won lots of battles but he’s [ __ ] definitely losing this for let me tell you finally a stranger is seeing what I’ve been seeing and I’m hoping that John is going to take something from this and either we’re going to make it go or we’re going to shut it up [Music] I’ve seen about as much as I can stand at this hotel the outdated rooms the cheap Linens and the prepackaged food how have things got this bad I’ve got to get some answers what’s wrong with this place and who’s to blame problem is here is that we have to ask to do something we’re not allowed to make a decision we’re not allowed to make a general manager executive chef we have to run everything John make sure everything have joh a lawyer so why don’t you have to ask someone that doesn’t know how to R a [ __ ] bath let alone a hotel want but he took over more control that’s when I put up my hands okay you want to run it you run it it’s [ __ ] soulless it’s littered with [ __ ] antiques that are broken it’s got horrendous pictures all over the [ __ ] place disgusting rooms food that comes out of a [ __ ] bag I I don’t control any of that stuff I’m not making decisions I told Rich that I thought we should cut our food cost have you got the respect from the owners to do your job properly yes or no no I have you talk I definitely do not make the decisions that I think I should be able to though as she’s telling you that and that’s what the problem is it’s not the [ __ ] ghost John that’s scaring the regulars away it’s you a chef needs to be a [ __ ] chef and a general manager needs to General manage I’m not a micromanager when we first started this place and the the IDE ideas I had were all shot shot down that’s the kind of stuff now it’s coming out you’ve handicapped the chef the general manager is functional and you’re calling all the [ __ ] shots I’m not calling the shots you’re a Lethal Weapon well you you may think that no I don’t think that I [ __ ] know that just heard from your wife your general manager your Chef then I’m controlling Over Control you’re like a little [ __ ] Hitler around here and if you don’t stop doing what you’re doing you’ll lose your family and the [Music] business I finally got to the truth at the Cambridge Hotel you’re like a little [ __ ] Hitler around here the place is sinking because John the owner’s meddling ways have made everyone’s jobs impossible I’m not a micromanager they’re not puppets they’re your team and if you don’t stop doing what you’re doing you’ll lose your family and the business work it out your honor I’m going to bed good night this is all stuff that I’ve been trying to get across to John for 20 years what’s the matter what’s the matter seriously yeah what’s the matter with you right now you have a headache again or I’ve had it I have had it I was feeling squashed and I don’t have to feel that way anymore I’m not going to feel that way anymore bedtime and I’m not looking forward to sleeping in a haunted room I’ve never seen such a delusional owner and staff that are so desperate to do their jobs and now I got to sleep in this Christ almighty oh [ __ ] what was that this bed is so uncomfy what is that noise on the stairs Alice Alice I had a sleepless night and believe me it wasn’t a ghost that kept me awake it was something far more frightening time to give John and Tina a wakeup call after you please hi guys these are the guests that have been staying in the hotel um I’ve asked them uh in my room this morning to help you understand how difficult has become for guests to actually stay here who would like to go first I took a shower this morning and used what I thought was a clean towel and there was hair in the towel the bed itself was actually very uncomfortable yeah we left our room last night and couldn’t lock our door so we had to leave our hotel room door unlocked hand on Hearts how many of you would turn here no the anyone not unless you pay me to stay here John an Tina are you aware of so many problems inside these rooms some of them we are aware of some of them yeah what I more pissed off about than anything is that last night I went downstairs in fact let me show you it was easier if I do it this way I forgot my toothbrush I went down to the car and I cannot believe this just watch carefully I went outside so stepped down the stairs all of a sudden damn I’ve lock myself out I got no keys to get back in the bloody front door is not locked at night now there’s no night Porter there’s no security and then shock horror I went behind the reception desk and every one of your keys is hanging replicated in the pigeon box wow that’s terrible duplicate key for every room oh my God credit card details personal cell numbers it’s all there that’s scary to think about it why is the door not locked there’s no good reason we haven’t locked it in a long time though no about 2 years in this community you have eight major burglaries with the last 12 months three registered sex offenders locally in this community I mean how does that make you feel that we were sleeping in this hotel last night and each and every one of us was vulnerable that’s not so irresponsible thank you thank you guys you can I can you stay here with me and ladies and Gent thank you thank you John and Tina have broken the first law of hospitality keep your guest safe John so busy interfering with other people’s jobs he’s lost sight of what really matters I’m not joking around on the burglaries I the sex offenders I know I know your reputation could be over in seconds on one instant in this hotel because you’re not going to walk around this town as a prosecutor a chief lawyer and then be be responsible for a serious rape taking in place inside here wake up you’re running a business not a courtroom and they’re here for an experience not a [ __ ] sentence sell the place cuz you’re not fit to run it sell it cuz this is madness sell it and keep your house it’s not worth it [Music] I’ve just discovered that JN has lost sight of the big picture at the hotel the bloody front door is not locked at night and his incompetence is putting the guest safety in Jeopardy that’s not okay if John doesn’t change his interfering ways he and Tina will lose their home and be forced to live on the hotel’s top floor it’s time to find out what it’s like up there [Music] hello anyone there hello it’s like someone oh [ __ ] bloody hell who in the hell would put this here this really is Hotel Hell oh my God to our hands this place is genuinely disturbing freaky that top floor is no place to live but I’ve got a plan if I force John to see how different things could be here maybe he’ll get the message so I’m going to need Britney’s help if we can prove to John and Tina if you take charge and you hold those Reigns that you can make money this hotel trust me they back off and you step up mhm okay yeah absolutely I hear I’m hoping to prove to John that it can be busy it can be fun here tonight we are serving we are doing a bar night oh my God this is terrible we’re not a rowdy kids doing shots going crazy bar it’s a party party party we’re going to do drink specials we can get people in the rooms a L’s not tonight I have to pack the place thanks bye this is the first step to change as last minute preparations take place in the bar in the kitchen there’s a new energy in the Hotel this is Chef Richie’s chance to prove he can cook with fresh ingredients nothing out of a bag please no preheated all fresh yeah all fresh great Rich it’s your responsibility to teach these guys how to cook absolutely not to reheat is that right scoot yeah yeah absolutely he’s just start of commentary oh good man and who inspired you to be a chef I heard Rel everywhere pushing me to join The Culinary field because I wasn’t physically able to do any other things like sports and stuff what’s the disability I’ve had two heart surgeries and two back surgeries how old are you 19 yeah you move fast that’s a big asset and you haven’t been taught properly yet have you no that’s incredible so what do you want to be when you grow up um I would like to have my own Bakery and U be a professional executive pastry chef wow we’re right to roll Britney has gotten the word out that she’s in charge tonight and people are flocking into the hotel there you go okay let me ring them up ladies night is going really well tonight there’s a mixed crowd of Ages here and everyone hanging out together and having fun what can I do to help you nothing get out out out right night’s going great but I don’t think John quite understands how important nights like this are because I don’t think this guy gets the message John I want to show you something come with [Music] me that thing Spooks me every time I come in here here’s the situation downstairs currently there’s a buzz and that got put together by your general manager Britney that’s her vision but if you carry on running the Cambridge the way you have been this is what you’re going to have this is what’s your Destin this on your own so stay up here and sort of enjoy your surroundings I’ll come and get you when I’m ready all right he’s so wrong he has no clue and I’m I’m thinking when he comes back up he’s going to ask me what did I learn and I’m going to say to him I really didn’t learn anything locked damnn it I’ve locked John the hotel’s interfering owner on the top floor I need to demonstrate to him how well the hotel can run without him I’m not happy sitting there waiting because I know my guests are downstairs having a party and I kind of felt that I needed to be downstairs Gordon wants me to sit up here and and you know think that he’s all right about all this stuff and damn it he’s wrong about me being a control with ladies night in full swing she has fiance and John Tina’s daughter Shay arrives to join in the fun hi Mama I think she’s my last chance of getting through to John hi Shay hey how are you got 1 minute 30 seconds please excuse me thank you time’s running out for you Dad for your mother and for their house I can’t get through to your father I asked him to go upstairs and just sit and Ponder and and think that this is your future if you think he’s ready to change by all means bring him down and if he’s not I don’t care keep him out of there and keep him up there hey Pops hey sh what’s going on I’m just up here uh sitting down and waiting waiting to go back downstairs I think the point um was to try and visualize what could potentially be the future oh no I’ve been doing a lot of thinking too yeah I’ve been doing a lot of thinking I thought my role was about the same all along I feel like it’s changed a lot and I think a lot of it is a fear of trusting you don’t have to be here all the time when was the last time you sat down at home and had a dinner with Mom you know yeah I feel guilty when I’m not here do you know what’s going on downstairs no it’s awesome there is a restaurant full of people that are thoroughly enjoying themselves it’s hopping and it’s working without you yeah yeah I’m I’m getting it okay I mean I’m um it’s going to be tough for me to back walk of the working I think it’s important for you I think it’s important for for you and Mom you you’re making good points Shay I think you would be able to spend more time with your granddaughter oh I’d love that it’s possible you don’t want this to be your future no you don’t want to live here no I don’t you have to commit to change yeah yeah I I I understand if Mom will put up with me being home more love you I love you too sh I I’ve it’s an epiphany I’ve I’ve just now realized my control is What dra is dragging the hotel down now I need to make a change um in order for my personal life to improve and for my business to get better good job thanks tonight has been a real success seeing Britney in charge and Rich cooking fresh food gives me real hope but is John capable of letting go my goodness it feels weird it’s sounding so quiet now right all well done behind the bar well done in the kitchen scooter well done ladies great I mean you could get a a seat of the bar within 20 minutes that’s how it should be how much do we take it’s under $1,400 in 2 hours $1400 in 2 hours we made more than the last four Wednesdays or four Thursdays combined John you you spent the majority of the night upstairs how was your night it was in a very good night actually in what way um my daughter Shay um open my eyes to some things I’m here every night because I feel that I need to be here that that is my role as the owner to wave the flag as a military term but when it when it came from Shay as she said you know Dad I know how hard you work and and I promised I wasn’t going to tear up and uh this all happened without me you trust your subordinates as a commander the most important person you have are your ncos and Chef and Britney are my ncos I can’t tell you how good is to hear that cuz you a [ __ ] tough nut to crack cuz we have got one hell of a day tomorrow but I need everybody everybody at their best good job great job what a day I’m hoping that John has finally got that message but is it all lawyer crap tomorrow we’ll definitely find out oh God freezing coming up I dragged the Cambridge Hotel into the 21st century and one of the hotel staff get some shocking news my design team worked all night to bring the hotel into the 21st century now it’s time to reveal the new C’s hotel to the staff good morning good morning John how are you feeling I can’t wait to see what you’ve done in there right you ready to go in yes the only way we’re getting in is with this a key let’s go let’s go the door is locked so your guest can sleep safe and sound come in unlocks good good right come upstairs I’m hoping you’re going to love my room I think it’s absolutely gorgeous oh my God look at the floor wow taking the carpet out and putting that flooring in absolutely transformed it the wallpaper was expensive in order to enhance it we worked with it so we got the back drapes above the bed we have this amazing new floor yes perfect furniture that fits the room we’ve upgraded every room with brand new linen and towels 75,000 worth of linen oh my God my God we could have never afforded that that is so wonderful I feel like kind of like a kid that comes down Christmas morning and there’s so many things under the tree that you’re you’re in overload I can’t really comprehend everything yet I mean I’m just kind of looking at it saying wow ready for one more room oh oh my God I don’t know if I can take it wow wow wow wow I can’t wait to actually show show a guest upstairs to a room I love it I love it I love it um there’s one more little thing I want to show you downstairs come with me please in the 1890s the Cambridge Hotel gave birth to world famous pyer mode and I think that dish can put the hotel back on the map today something I thought was a huge missed opportunity I’ve been working on a an amazing very special apple pie recipe that I’m going to give to you that you own and it becomes the best apple pie in America and on the back of that we’ve transformed this room through here to the alamode room come through oh my God morning everybody how are we we can sell our own pie that’s homemade that Gordon is giving us his recipe for oh my God this hotel invented pile mode and the ice cream is made fresh here with a brand new ice cream maker and it’s ly sauce cream I can’t wait to try it I know come with me please enjoy the apple pie nice to see please come through beautiful pile them out dig in dig in come on guys if anybody wants this you better get on it oh my God that’s awesome the world famous Cambridge Hotel apple pie Alam mode that is the best crust I have ever had on a pie welcome to the Cambridge Hotel tell we now have the best apple pilea mode in I’d say the world people are going to be excited scoot what do you think bud I’m shocked you’re shocked are you happy I don’t know what to say oh mate don’t get upset buddy what’s the matter I’m so happy oh good I’m happy too as well you know that okay come on buddy seeing how much he changed the hotel was very overwhelming I can feel a change I’m a lot more inspired right now I feel like I can accomplish anything in the kitchen I am proud now there’s a new pride in me to say this is where I work time to go I never thought I’d say this but I’m actually quite sad to leave this place because no longer is Jon in denial he can now stand back and watch his team run the Cambridge properly as I’m getting ready to leave guests are starting to arrive at the new hotel hello welcome guys how are you and the biggest change of all is not the new Decor it’s the fact the guests are loving it at the Cambridge this is beautiful the restaurant is buzzing the Cambridge burger with the pork belly guests are enjoying the new homecooked menu that I put together with Chef Rich yeah and you better save room for the pie cuz it’s totally different tring the apple pie and the hotel’s signature dish pil mode is a big hit that ice cream is worth driving for fantastic great buzzing there I mean it’s electric and it’s the sound of the new Cambridge Hotel my only hope now is that they keep it up and keep those customers excited cuz when it’s like that it’s phenomenal is that good I have a bite I think tonight went incredibly well the fact that I could stay and and sit with Shay and Addison and bunk was really really nice wow to see you smiling is incredible you know that you light this place up but I don’t want you living here no I’m not I don’t want to live here I do not want you living here I won’t live here okay tell him that I’m not living here I hear you give him a hug he deserves one he hasn’t interfered tonight and you sat down and spend time with your granddaughter I had a blast yeah my job is done let me tell you I’m done no longer rip okay of the Cambridge it has a bright future long live the Cambridge right that’s absolutely right on before Gordon came I didn’t know where to go anymore with the hotel and getting Gordon here and having him show us what the problem was now I can see that the things can be fixed I will tell you okay colen Powell says optimism is a force multiplier I’m optimistic stay optimistic but don’t get too involved okay okay look after yourselves I thank you very much sir stay together thank you thank you thank you before I leave this place there’s one more person I want to talk to want a big man so you got three more years left at college right about four okay hear me out okay I want you to keep in touch with me okay and give you my email address cuz I want to finance those next four years in college personally and help you okay do it for you and keep that that dream alive one day of owning your bakery and then when your bakery’s open all I want back is a loaf of bread okay it’s pretty unbelievable that he he’s going to be able to finance my four years of school well done good job thank you so much well done can’t wait to finish school and pay him off for that big loaf of bread you have an amazing Pair of Hands and a lovely smile don’t stop okay got it and God help you if you fail that college thank you you won’t though I know you won’t well done thank you so much when I go to school I’m going to push myself 200 times harder I’m going to show gr what I can do and how fast I can do it good night thank you thank you very much thank you much take care thank you well done thank you good job man awesome job hey you deserve it definitely what a week what a place so now whenever I see Al mode I know where it started I’m checking into a very unusual location a castle in the middle of Ohio run by a mother and son you know you get a little overwhelmed and you don’t know how to proceed she takes on all the responsibility have you ever told anyone how much stress is on your shoulders no I pretty much keep it in and he doesn’t know how to help I can’t tell you business-wise that Jimmy really has any strength at this point if I can’t get through to him this hotel will be in serious Jeopardy surely you must know that this is not right no it [Music] isn’t located along the Black Fork of the Mohan river is the small town of lenville home to Land’s Mohan Castle after selling their profitable printing business owners Jim and Mar lall built the castle on a lush 1100 Acre state in the heart of rural Ohio Jim and I ran a coloring book publishing business we did sell it I assumed we would retire uh but Jim had other ideas my dad told himself that if he ever made any kind of money someday he would build a castle and he made money and build a castle between the castle and restaurant the official total was was in the $6 million range in uh 2008 our beautiful restaurant burned to the ground my husband he had let the insurance lapse unfortunately it was only 4 days prior it was a very really bad [Music] day we burned down in May and Jim and I separated in June we were divorced within the year Jim retired and now it’s all on my shoulders Marta does everything here she works oh my gosh harder than anybody I think on the property she runs around like crazy there’s not a day that she’s not working from Sun up until sun down she could be retired she could be relaxing somewhere enjoying her grandkids but instead it’s almost like she’s a prisoner here so I think that we really need Jimmy to manage the property Jimmy’s the general manager in title only he’s more the cook here on the property says two uh or one tablespoon of wor worst Chester or whatever you call it we don’t really honestly take him seriously but we’ve never had a reason to I guess take him seriously are we supposed to clean up now because he’s the baby born with a silver spoon in his mouth that everybody’s always done everything for him what is honey glaz carrots I’ve actually never made those Marta does baby Jimmy and that causes Jimmy to not really have to step up and be a general [Music] manager we keep thinking what what can we do what could we do to get more you know more customers in the restaurant what can we do to get more people at the hotel it has such potential one of my main concerns is that I do want to be able to uh make this place successful and be able to um retire but it is a struggle you know because a lot of times I don’t see a lot of light at the end of the [Music] tunnel I’m here in Ohio I’m heading to a castle that’s right a castle but it’s actually built by a local businessman he’s no longer involved and he’s left the property to his ex-wife and his son to run here we are Castle up ahead look at that well the grounds are stunning oh mg look at this place what an amazing setting really beautiful hello hello my goodness me Gordon nice to see so nice to meet you um this place is incredible when was it built they started Construction in 1996 we opened in 2002 wow how long have you been here I’ve been here for 10 years and all this sort of junk what happens to that stuff this is our little gift shop oh wow yeah so this is a gift shop bits of sort of knickknacks little yeah no but they seem odd what about these I haven’t sld any of the reading sunglasses and what’s that that is the CD we have in our rooms the CD CTIC Mystique mhm we have music playing in our Suites when you were right wow um I didn’t know people buy CDs anymore wow $16 is it good I’ve listened to it for 10 years I don’t hear it anymore most of the time what a strange little knick-knack shop and what’s over here um all the beer and wine that we sell w you see the dust on top of there everything’s so dusty who’s in charge of cleaning I’m slacking on my job I appreciate the odd speckle of dust on the wine the wine seller but not not like this wow and look at that when is that from 1980 what you laugh but it is a little out of date right oh yeah definitely out of date and Dusty Dusty the actual TV was on you couldn’t see it cuz of the Dust um so it looks like it was high-end to build really expensive but doesn’t look like we’ve had enough money going back into it to keep it sort of where how it where it needs to be how it should be right and what’s over here um one of the weddings we had on the property this place must to be packed they do 30 to 50 a year who runs those Melody is our events coordinator and she’s a specialist in events and um she was never like trained or anything but she does events if you not been trained common sense sometimes prevails now what’s that there land’s Mahan Castle WI a night day mhm stop you me people want a free night Ser seriously yeah we try to do it once a month should I do one yes please love this love it ready so all right that’s fantastic is there a cell number on there um thank you then answer machine Chuck congratulations you have won yourself a fre night stay at lall’s Mikan Castle courtesy of me Gordon Ramsey free dinner dinner is not included now oh Chu I’m so sorry I don’t want to piss on your bonfire but there’s no dinner involved but I’ll pay for dinner Chuck best wishes he’s going to be so happy when he hears that [ __ ] message going to be excellent uh amazing man it’s cluttered and it’s Dusty damn so you’ve been here 10 years what are the problems just little things here and there that need to be updated most of it’s still from when we opened originally so 13 years old now the owner is no longer involved in the business he’s left it to his ex-wife Marta Jim’s ex-wife mhm right she runs it now with her son who’s the general manager correct right and what’s his strength um I can’t tell you business-wise management wise if Jimmy really in my opinion has any strengths at this point he has the title of general manager but I don’t think he really ful has that role of general manager yet he went off to train at hotel school where did he come from no Jimmy has no training outside of high school Mar does she no she has no training he has no training who’s more Hands-On Marta is Hands-On Marta is Here There and Everywhere and she she’s like the Busy Bee that never stops is she around um I’m sure she’s on the property let me thank you um I’m I’m going to just check around outside and I look forward to uh seeing thank you you’re welcome Hey is Marta down there wow this place cost a fortune what is up here okay can you send her up Gordon would like to meet her look at that wellow what in the [ __ ] is that over there is that t-x what is that thing look all these flies bloody H look at that so you relax and take your cigarette breakes Jesus Christ look all these flies that is disgusting this is a place where people come to relax what man that’s gross seriously horrible wow hello hello you must be Mar I’m Mara you must be Gordon that’s right nice to see it you good do uh what an incredible place oh thank you it’s different it looks like somebody spent a lot of money yeah we did and how much did you spend building this place I think it’s around 6 billion wow and what’s it worth now oh probably two two million um we need help Jordon uh yeah well I I’m here to help I mean driveway Woodland stunning I mean absolutely stunning walk in there inside it’s it’s cing dust in there it’s not supposed to be oh it it is trust me and then the ham a horror for me was going up there have you been up there recently uh probably about a month ago disgusting flies everywhere not a dozen couple of hundred Okay thousands let me give it to you straight it looks like staff are taking the piss going upstairs for a break putting their cigarettes in a bottle on the back of one really bad fire the last thing you want again is the second one that’s true so you’re the general manager I am running it and I’m trying Jimmy started a little over a year ago right but he’s so tied with the restaurant so Jimmy runs the kitchen and you do everything else so that’s a lot on your PL oh I help in the kitchen too I do the ordering I do the ordering how come he doesn’t do his own ordering oh he would if I told him to right yeah but everything on your shoulders running this place yeah I guess I’m used to it yeah wow so um I’ve never done anything like this before so it’s the unfound territory for me in order for me to see where the the cracks are what this place is made of how good we are mhm I’ve found an amazing couple recently just got engaged uh and due to the circumstances with the groom he’s having to go off and do military duty in two weeks time oh okay so they are coming here and we are going to host their wedding okay when are we doing it in a couple of days okay and it’s a very 100 guests 100 guest okay 100 guests so I need to see how this place functions and what you’ve got what the standards are like and just the kind of offerings okay look at it it should have way more than 30 or 40 events a year it doesn’t make sense knowing the castle is losing money by not hosting as many weddings as they should be I wanted to see how I could improve their standards and increased Revenue rockan yes to meet youse good to see you Eric how are you so I invited a bride and groom to get married at the castle first of all let me say congratulations thank you I know you’re trying to get married quickly because you’re uh off uh on duty and so we want to make this uh somewhat special we’re doing this once and there’s no rehearsal right right let’s jump in shall we please it’s my first time here ours too here we go oh dear it looks like someone’s puked on the walls with a lemon rang pie oh dear dear look at the ceiling theil what is that really scary chairs oh dear those are really stained bad what that spandex yeah they’re they’re not nice are they dear that’s worse oh dear oh dear I’m Melody hian roxan erk you Eric welcome to the castle um let’s talk about the food um what do you normally do normally we do buffets buffets wow that’s something from the 1980s so what do we do with tasting the buffet we don’t do T tastings you don’t do tastings we don’t do tastings no why not because of the kitchen staff the setup in the kitchen it’s not really selling me on a good wedding sorry you can stay relaxed for now but trust me we’re going to taste some food we’re going to take a seat we’re going to do some tastings and I’d like to see a menu um don’t worry okay get this s of you go there my dumy please prob we got too many set here take a seat please before we do the tasting is the owner’s son here Jimmy he’s the he’s in charge can we have a quick chair yeah sure yeah uh colors Dreadful reception Lobby awful and the Linens don’t even match there’s white and ivory there’s a lot going on at the on the bar I’m not sure if that’s left over from another wedding Dreadful Jimmy yeah uh Chef he’d like to meet you okay hey you are Jimmy I’m Jimmy good to see you nice to meet you I spoke to Mom earlier you let me ince you to uh two very special guests Roan hi there nice to meet you Roan and er Eric nice to meet you as well um so do you have a chef jacket or I do did you ever wear it or um when only when I deliver food deliver like bring food out to people oh so you just put the jacket on to carry food yeah so I look fancier so you normally wear a t-shirt to cook yeah and pants and pants that’s very kind of yeah yes anything you recommend I mean try to sell it a little bit to the bride and groom um there’s certain things on there I’ve never made before so uh that probably stopped two seconds yes you’ve got things on your menu that you’ve never made before well no one’s ever ordered them but you run a restaurant here yes that’s not a buffet no you I should definitely know how to make them I agree yeah I’ve never cooked a filet minan before you’ve never cooked a filet minan no who cooks it we’ve never sold one [ __ ] know so no one’s ever had a wedding in ordered Fila not since I’ve been here not for me you’ve got things on here you’ve never cooked before you never cooked a fillet correct so just out of Interest filet minion comes on you going to go to a Cy school what happens maybe Google how to do it exactly goog yes I mean I could do that jesz Google a fillet yeah just to watch a video uh yes our wedding food is really good well I can’t wait to taste it uh let’s have a look at this and you I’ll see you later sounds good wow okay sorry about that after learning Jimmy gets these recipes from the internet I’m starting to feel like I made a mistake inviting the bride and groom to have their wedding here so we have a stuffed chicken to give some options for roxan and Eric I told Jimmy to prepare a selection of dishes up first a chicken dish that I couldn’t believe was smothered in soggy Cheese look at that withit there it’s like my granddad’s foreskin not good I wonder Grandma used to get upset at night okay over medium Heat at olive oil let get H while Jimmy surfed the internet for how to cook a filet minion Let the filets let the filets in a hot pan we were served a salmon dish I mean I wouldn’t feed that to my cat it is Bland it’s undercut simply BR in the middle slimy and knowing Jimmy have never cooked a Philly minion trust me my expectations weren’t high that steak is terrible that’s ever cooked you’d cook better than that at home wouldn’t you yeah now I know why there’s no tastings available I mean terrible terrible terrible terrible I’m embarrassed and I just want to apologize I was exped it way better than this yeah me us too I think G be patient let me get to the bottom of this okay okay it’s clear the castle standards are low okay and with only two days to put together a wedding I’m feeling a lot of pressure and I don’t want to disappoint roxan and Eric hi hi but you well good how are you guys feeling discouraged I mean you know it’s an important day for us and the food’s really important and it’s like I think about this and I want it to be the best day of my life and then it’s disappointing something you want people to remember for a good reason not a bad of course so exactly you know I see lots of young couples and we host lots of weddings but it’s new territory for me I’ve never seen a space member of star so disconnected to the real deal I don’t think we thought it was going to be like this there’s only 2 days till roxan and Eric’s wedding and having witnessed the lack of attention to the event space and menu tonight I need to see how Mara and Jimmy run their restaurant on a regular night hey how are you TJ TJ good to see you and this is I’m Shayla Shayla nice to see I’m Jimmy’s wife oh Jimmy’s wife chess’s wife Cook’s wife General manager’s wife yes right what is he a GM or a cook a little bit of both a little bit of both yes excellent good answer okay good what did you do TJ I’m just the host Tonight excellent so so so [ __ ] home Jimmy the seab bass what about it it needs to go on it’s with this this order I don’t uh good evening good evening hey Gordon she has a Bretta listed here too 6 minutes on that we have met you have we no no grant grant good to see it and your Su Chef yes and are you working in the Kitchen tonight as well yeah I sort of help him wow what don’t you do in this establishment nothing um yeah I can’t think anything ah holy crap so you cook all the fish and meat on the same thing uh we do the meat on the left side and the fish on the right side it’s all the same FL yes so you’re saying that everything on the left doesn’t hit the right and everything on the right doesn’t hit the left I’ve never seen that it’s weird the food sits there Shayla yes sir why do they put food here is this what they this is the warmers yes this is the on the wall yes yes this is what we have it’s crazy Jesus but where the kitchen’s in there they just stick this on the wall so how dod you know who is who’s you just pick up we take the wrong plates all the time what a [ __ ] up son that is what is this is this done I think so I don’t have any idea what all this meat goes to right now what are these two flat irons fors anybody know here’s a flat iron medium rare there’s a flat iron but I don’t know what tables they go to Jesus [ __ ] meate um I’ve never SE that is a beef toen off what’s that just just show me that one oh a beef strogen off yeah yes bring it down please yes T was hard to make it I mean it looks like prison food whose table is that Str off that’s mine that’s yours and what are you waiting for now um the rest that was uh on a single ticket but there were six of them seriously why is it not on the same ticket well cuz they wanted separate bills so I just I wrote them all on separate tickets cuz that’s how we but you do that at the end the kitchen needs one ticket so they can serve all the Entre together go oh my God OMG what are you waiting for my Dy um one of those CH off where we at here one french fry okay do we have anything on the six top what’s she waiting on stroganov I guess this doesn’t really have any sauce in it but I can’t can’t help it that got messed up just take it h you just deserve better I’m sorry oh here’s your St off 10 minutes later there we go your Plate’s hot too so be care careful yours looks completely different wow what a mess what a mess oh jeez Jimmy that’s been sat there for 15 minutes now this one which has this one here what is it yeah what are you waiting on I’ve just I’ve never seen this kind of dysfunctional kitchen so one dish 3 minutes later another dish comes along and the girls are coming up and seeing the flat iron seeing the chicken and just going because there’s no uniform the table’s been waiting where’s your tickets right there okay just take this medium rare flat iron then I guess we apparently need another Castle did we make that or not someone must have taken the ticket down without us knowing this state was supposed to be medium and the other lady her potatoes garlic mashed were ice cold oh they want it more well done she want they want it more well done the same piece or another one no we’ll have to put it back on I don’t I’ve gathered that the restaurant has absolutely no organization but what is more alarming is how dependent Jimmy is on his mother to run this business you guys I you thank you we did it that was easy uh I’m not going to laugh let’s just go back to the beginning driving in and looking at the place breathtaking walking reception and it’s just Cate in dust and that Tower in front of the entrance is ladened with 5,000 dead flies tonight I just want to see how this place functioned and hand on heart I’ve never seen such a dysfunctional business in all my life surely you must know that this is not right I I think we know that but you think I’m I speak for myself and I can say I know that and yet every walks around as if we’re doing a great job and laughing joking as if to say we got something to be proud of I wouldn’t say we’re in denial no [ __ ] I got told when I checked in Jimmy is the general manager can I just tell you the feeling when you walk into this place there’s no Authority there’s no responsibility and staff are just going through the motions and if you are even going to attempt to step up to that position you can’t go home pant yourself on the back saying you’re doing a great job you need to start implementing Gordon we would like this to be the starting point of that you know we want that we just you know you get a little overwhelmed and you don’t know you know how to proceed the the general consensus in this building is that you are generally running around 7 days a week for everybody that’s true and tonight I witnessed it firsthand this is no life for a lady in the 60s no it isn’t banging the head against the wall that is not right can I just have 2 minutes with your mother on my own please [Music] yes this is insane honestly you look like the pot washer assistant tonight I know sometimes I am the pot washer assistant seriously yeah I think I’ve gotten so used to it and so I just keep doing it and you’re doing more and more every week every month every year and it’s not right and that must be having a toll somewhere you can’t continue like this I agree has your son taken enough responsibility I think that uh he probably feels that he has because he’s never probably had the life that I’ve had to know what it’s like to work from morning to night he’s never felt the Jeopardy that you do on a daily basis no nowhere near it no one has and it shows he knows you’re going to do it and that’s the problem and he’s got so used to that that he’s not going to come out of his comfort zone and do anymore because he doesn’t need to I want Jimmy to wake up and take the burden off your shoulders and step up and start showing some form of responsibility you should think about a letter about what you need from him going forward think about something strong and speak openly and if you can commit that to me then I’m going to commit myself to you and get in this place back on the map okay yeah promise I promise thank you okay get some rest okay okay it’s very important for hotels that host weddings to not only focus on the event itself but other services as well friend I’d like to order this $79 breakfast and bed package so I ordered a room service package for roxan and Eric enjoy you guys enjoy we will see you soon all right thought I’d check it on you how is it it tastes uncook oh God it’s just going from bad to worse my apologies after seeing their disappointment and that nothing was special about the experience I sent someone from my team to put together a gift basket to show how much higher their standards really need to be this is just basic stuff you two dig in we got some work to do last night I asked Marta to write a letter to Jimmy outlining her needs for him moving forward I’m hoping this can show Jimmy he needs to step up you okay yeah um how long did it take to put this thing together probably uh an hour hour and a half to think about it I want to sleep around 5:00 a.m. what you went to sleep at 5:00 a.m. why uh just thinking about everything that went on and wishing it wouldn’t have been the way it was and KN there’s a lot to fix and just being uh completely uh over overwhelmed at all the aspects of it so mhm I have a lot of nights like that that’s exactly what he needs to hear and that’s what we’ve got left in order to get through to him that’s where he needs to fill your pain a little bit because you’ve been too good masking over it yeah I yeah I do probably do that a lot you need to stop accepting everything and make things better for yourself now and that being so easy on your son and and being a little bit more selfish because you’re too kind too generous right I agree with that you need a break yeah quick yeah you’re right okay thank you uh Jimmy two seconds please take a seat your mother she left last night yes upset I want you to listen to something import yes I just want you to listen Okay um dear Jimmy I worked 20 years at the coloring book factory being on call 24/7 I of course thought that when we sold the business we would retire unfortunately that didn’t happen I know you have always seen me work hard but the financial part of it has been just as stressful it is so disheartening when we could get complaints about such stupid things as dust and uncleanliness it has to stop there’s no excuse for it it has to change no one has more to gain by making the castle successful than you do let’s make this place what it should be a great future for all of us love [Music] Mom I just want to say thank you I know I know I love you so [Music] you know this can’t continue and where I’m coming from it’s about stepping up that means putting mom out of the day-to-day running and you getting firm strong and making some serious [ __ ] decisions I don’t want to have the impression that I’m I’m too proud or I’m a spoiled brat how much do you want this I I I don’t know if there a real word for it but I want it I want I mean can I just have 2 minutes with him yes please the kitchen get yourself a coffee and close that door I don’t [ __ ] feel it enough that’s all I don’t get uh excited by it she Your Mother m hasn’t got long left at this pace and if you’ve got a pair of balls you better start [ __ ] using them and I want you to use them quick I don’t think you fully understand just what a gift you’ve got I don’t think I do either I I feel it but I don’t fully have a grip of it no and whilst I am here I want to see you commit okay and show me how hungry you are I will yes sir and when you see something wrong say something [ __ ] sort it out like your mom’s been doing I will got it got [Music] it it’s the day before the wedding and preparations are underway normally we have a soft drink soda station on the anti cutch down there while the staff discussed last minute details with roxan and Eric my team and I are completely making over the event space we’re upgrading the drab interior with a modern Decor to brighten up the room and create an inviting [Music] space are we ready can we run let’s go okay brace yourselves yeah what you’re about to see is mind BL jump in oh my goodness welcome oh my good oh my goodness come on in oh my goodness oh it’s Beau wow oh my god oh oh oh wow where shall we start oh my just the lighting alone feels more inviting it’s a different world G is that Gastly yellow color oh it’s beautiful Melody oh what I ever could have imagined I can’t believe it’s the same place that’s awesome complete new paneling all the way around wow absolutely breathtaking beautiful so let’s have a little focus on the tables brand new chairs oh my goodness that’s amazing beautiful take a seat now we have proper elegant chairs look at the Chargers aren’t they beautiful check out the floor brand new floor oh yeah so nice look at the space over there now with a bar so nice it’s like out of a magazine this is what it’s like during the day can you imagine what it’s going to be like at night with the candles lit at the table C scker this is what we’ve needed I mean we we need guidance and we’ve been spinning our tires for so long great and you happy I’m happy I’m glad you’re happy I’m probably the most excited I’ve been except maybe when my babies and grandbabies were born I’m literally that excited oh my it’s so beautiful thank you so much you’re welcome yeah [Music] now oh let’s talk food yes ladies come line up here like just take one of each menus I’ve got a plan for the food let’s focus first on the menu in place for the restaurant let’s start off at the beginning french onion soup and a bowl of chili oh wow we got the Beast roganov with wild mushrooms oh yeah mhm next to that you got the chicken alfredo like that let’s focus on the big menu for the wedding tonight the perfect entree is the brace short ribs oh beautiful next to that we got a local walleye amazing beautifully seared oh look at that oh that’s beautiful nothing complicated wow everything looks so appetizing too clean yes yeah but there is one thing missing and that’s a chef so I’ve arranged for a unique person that has been working with me in Vegas for the last 5 years she is incredible and she’s going to be your consultant Chef okay let me introduce you to Kesha morning my darling stand here by then please thank you nice to see you guys so Martha this young lady knows her stuff she’s going to help to instill somebody on a full-time basis but the Handover process is going to be part of her responsibility are you excited G very very excited Grant work closely with her absolutely now remember tonight you’re going to step up and run this the burden is now on your shoulders I’m prepared to take [Music] it morning hello hello gorgeous come on morning ladies how are you amazing when I check in with roxan and Eric to assure them that everything’s on track with their wedding howy phy very good yeah yeah I just want to give the heads up room’s looking gorgeous okay now let’s just set him up I put Jimmy in charge of managing the entire event from the ceremony to the reception it’s a cool layout oh isn’t it pretty here with the sun coming now yeah it is pretty while the castle has done many events in the past I’m hoping this wedding not only raises the bar but puts it on the map as a destinational spot Jen how are you look great by the way H so smart oh good you look smart as well where’s Eric H he’s already up there how you looking looks great so far everything’s beautiful quick here’s the bride the bride’s coming everybody wow sh it’s gorgeous as they sit down let’s go into the room and let’s just go over everything get the team together and we’ll get our timings absolutely nailed welcome everyone to this beautiful glorious day of the Union of and Eric so you guys aren’t used to doing PL service it’s been Buffet after Buffet that’s gone say goodbye to the 1970s welcome to the 21st century want some finesse it’s a wedding it’s not a funeral so fun we get in the weeds we get ourselves out it’s not a race guys who’s the general manager Jimmy Jimmy Jimmy excellent who’s in charge of the kitchen great that’s right talk communicate any uh last words of advice for the team um just stay positive you know it’s their big day we don’t want them to see our problems yeah good luck guys yeah thank you thank you J let’s go I Now pronounce you husband and wife you may kiss your [Music] [Applause] bride all right everybody uh I hope you enjoyed the ceremony we’re going to head over to the uh The Event Hall right ladies help Sit Them Down got it please quick as you can table five right here’s table 11 what would you like can you do the short rips please so here we go Grant takes every ticket and don’t accept a ticket until you understand it absolutely okay that’s the only way the fish the fish can we do the Walley please Walley okay very good okay so you’ve got to synchronize with a DJ to announce the Brien group big moment this one so focus on the timing yes yep how are you so when you walk back in that’s when you cue the DJ cuz the DJ is going to make the announcement ladies and gentlemen be upstanding for the bride and groom is a crucial moment now yes sir I’m going to go up there right now and talk to them and find out what exactly when they’re exactly coming down as soon as I come back in the room um you’ll see me walk in the door so be kind of looking as soon as I walk in but you have to get everyone’s attention we will yeah yeah what’s all this for youve we’re only doing the Bri I just want to get their pronunciation what for the bride and groom it’s just roxan and Eric oh you’re not going to give their last name no Jimmy how to announce the bride and groom please be upstanding for Mr M Mr and M is it Ward or gardi is the pronunciation Jimmy you should have this nail you that’s what talk gardi or gardi gardi gardi I don’t want to [ __ ] up with the bride and groom okay so we have to be [ __ ] seamless good mhm I’ll confirm it we got to get you just wait outside for me okay y oh my gosh I’m going let you tell the DJ how to pronounce your last name correctly all right you couldn’t have been like the Smiths or something all right okay so I’m going to go in and kind of get everyone’s attention and go ahead and give me how do you want you would like to be introduced Mr and Mrs Eric Waldon the bride and groom are 2 minutes away okay be careful yes ladies and gentlemen if I could have your attention please we have a very special couple right outside that door and we would like to give them a big welcome as they enter the room let’s have a nice round Applause for the new Mr and Mrs Eric goni at this time they are going to be making their way to the dance floor to share their first dance together as husband and [Applause] [Music] wife we’re now serving the Entre just make sure all the asparagus are lining the same way this the ends are together like so yes five plates please Grant service please that’s the top table I’m going to give it to the Bri go second table Yeah four fish too beef yes everything look nice oh my gosh the presentation is beautiful it’s awesome I love it good to hear I’ll come back and check on you soon take any plates out of your way here you’re good Shayla Shayla why are we clearing when the whole table haven’t finished uh so [ __ ] wrong so wrong so his plate is clear and she’s not playing with the food so from a woman of course she does so you know that this is what I was saying to you I can’t tell you the obvious cuz you know this sh I have to P more attention yeah and I want them looked after like and so do you right yes I’m going to see if they want any more champagne right now yeah okay I’m going to come back with some champagne to top everybody off okay Mar the atmosphere in here is incredible it is I mean it really is however Jimmy needs to be on top of things yeah he needs to know the small attention to details just look at the atmosphere the difference is night and day yep they’re happy let’s keep them that way no okay get the staff to do that put that down okay okay you’re the owner I know you are the owner they asking me to go get beer and go do this I’m not supposed to they’re picking up after you you’re not picking up after them those days have gone okay thank you how was dinner I’m waiting for my wife to pass over her plate so I can finish it off how’s everything tasting beautiful isn’t it awesome I love you [Applause] right you two uh my time is done uh what a day you look amazing seriously I mean really have you had a good day thank you today was perfect absolutely perfect everything that she could have asked for that I could have asked for it’s been phenomenal thank you Bo for your patience because when we first met at the beginning of the week I was more nervous than you too show good luck to you both thank you so much thank you thank you take care I totally thought when we first got here we’re settling this isn’t what I want but we need to do this quickly and now it is the fairy tale that you think when you see a castle it’s jaw-dropping the transformation that was made and how are you feeling first I’m feeling great the ceremony was amazing it was yeah who’s the general manager Jimmy is who’s the owner I am that’s right and you just oversee it okay I don’t want you chasing trash cans any I don’t want you sweep out bathroom look after yourself okay thank you I need 30 seconds with your son okay goodbye I appreciate it so much enjoy this place I will okay I will you deserve it thanks so much good night good night I do not want to see your mom sweeping up I don’t either you need to step up I couldn’t believe you forgot the name of the Brien goom yes that was bad however your mind’s in the right place do not be scared of change tonight was a little rough but think of the difference you made on that young couple I know they’ve seemed so appreciative of everything and the first thing they going to do they’re going to go and tell all their friends this amazing wedding they’ve had yes you’re going to promise me you’re going to stay on track I’m going to put in the work I promise good luck thank you take care have a safe trip thank you good night yeah thanks Gordon wow [Music] since my last visit lol’s Mahan Castle has steadily increased their bookings Kesha has reorganized the kitchen and with Jimmy’s help they have found a new head chef to take the lead and Jimmy has finally taken charge as general manager well let’s make a plan and figure out what we want to do timing wise allowing his mother to take a step back as an owner e e one potato two potato
