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Season 4, Episode 4
Revisit to Mojito, The Junction (formerly Flamangos), and Bazzini.
Season 4, Episode 5
Gordon travels to Carlstadt, New Jersey, to visit the Grasshopper Also, a family-owned Irish restaurant that is falling apart.
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it’s been a year since Chef Ramsey Cris across the country trying to save restaurants in trouble get together Marcelo I want the nightmare to be over they may have asked for his help but that didn’t stop them from fighting with Gordon what you think I don’t like it and each other control listen I to control everything every step of the way I need your smile I’ll be right out now one or later Chef Ramsey is back asking the tough questions you still hate me his business going well is there any possibility that you may get back together get ready for a night of surprises as Chef Ramsey finds out what happened to disgusting the restaurants he tried to save first we’ll return to mojito in Brooklyn do it do it do it now owned by a former couple who were at war with each other Mojitos destroy or lights and we’ll check in on the junction formerly known as flamangos in rural New Jersey we know shut your mouth already run by a stubborn owner completely resistant to change I hate it how can you be positive about something you hate and lastly we’ll get updated on bazini in Ridgewood New Jersey this is where Paul the owner fought with his staff why do he have to make it so difficult for it what the [ __ ] you want from me and did little to impress jef Ramsey whether you like or not you you have given up tonight we will see it all who is living the dream and who turned their kitchen back into a nightmare oh come on do you think I’m going to change now now sh my team and I work tirelessly across the country turning restaurant around tonight we’ll let you in on how they’re doing before that let’s take a look back at what happened when I first arrived at mojito Brooklyn is a hip trendy diverse burough of New York it’s the perfect place for a Cuban restaurant unless that restaurant happens to be called mahito run by a divorced couple at war with each other right there we are onel why don’t you listen to me kata runs front of the restaurant Marcel runs the kitchen well they spend most of the time running their mouths in my way in my way she have the book how Dy Marcelo czy now she a what a mess seven years in the business and all they had to show for it was a failed marriage and a huge mountain of debt there’s someone in the bank zero moit destroy our [Music] lives sorry when I first walked in I knew stad away I had my work cut out a real interesting Decor yeah it’s almost like a sort of garage sale that gone wrong the toxic relationship between Kata and Marcelo thank you very much poisoned everything in mojito even the food these are so salty you’d need six Mojitos before you start eating six spoons of that right they are disgusting excuse me take this back Marcelo that means salty as hell throw it out get it together Marcelo control listen I try to control everything I try to control everything I’m going to taste I’m going to tastey throw them out and exchange them for new instead of arguing do it do it do it do it now let me just tell you something lunch was a disaster I could hear a lot of shouting what is that normal that’s all we hear every day every single day kata’s always pushing me checking your performance you’re nor my boss maybe they’re really nervous so when I came back for dinner service Hi how are you I kept an open mind unfortunately things were no different it’s terrible I actually got worse who made this you you guys should know better how can you allow food to come out like that nasty negative negative it was like soggy and it it’s supposed to be nicer honestly after all that fighting I was getting a headache so I decided to go downstairs and take a good look round the storage what I found was absolutely shocking that is what you call dyed chicken there must be thousands and thousands of dollars worth of food here after the last unhappy customer left we’ll never come here again I then decided to call a meeting and really give them a big wakeup call I’ve never seen such waste in my entire life there’s seven of these down there seven this is rapidly shutting down the restaurant mahita was a mess and nothing was going to change until Kata and Marcel really put their differences aside the next morning I pulled them each aside to have a real heart-to- heart with them the resturant suffering on the back of both you constantly hurting each other and it’s so sad it’s embarrassing do you think it’s time that one of you says goodbye to the business I think we’ll be very healthy how important is the business for you everything for me the person that I was married to the person doesn’t exist anymore he’s gone and I have to move on so I’m taking care of my business because that’s all I have left whatever it takes I go to the end until I feel that there’s nothing else that I can do I’m committed okay thank you here that’s strong finally there was hope for the future with that in mind my team and I I spent all night renovating mojito welcome to Mojitos the new Mojitos yes doesn’t it feel twice as big hello Cuba this me first thing that’s gone missing are the 500 bottles that was stopping all that natural light oh that’s beautiful take a look at where your bottles have gone K what do you think this is amazing today is the beginning of a new chapter inside m toes come here you little firecracker then I unveiled the new menu look at the difference in the portion size it’s a lot less but visually it’s beautiful for relaunch night katar Marcelo decided to work the front of house together follow this way guys and leave the kitchen to Eduardo you convinced you can do it yeah you got it Cub okay what came back just believe that’s because the order of Chen sandwich not the pork not the pork Look at me now you’ve got to call out the [ __ ] orders Eduardo was getting flustered orders were coming back to the kitchen guys f is missing a Cuban bloody hm the new mojito will start to look a lot like the old one and then Marcel I have to do something jumped straight back into the kitchen and took charge thank you me working together well again how was everything here they loved everything yeah baby [Music] yeah tonight wasn’t perfect but I did see one thing that that I haven’t witnessed and that was teamwork well done feel great to see Marcel smile it just s right in my heart I need you to continue you are the the half of that I’m going to do everything that it takes to make it work you guys work well together tonight proved that don’t stop You’ be mad to come my great [Music] team I’m back at mojito in Brooklyn New York City now if you came here last year you would have been served Dreadful food by bickering owners we made a lot of changes and brought the owners finally together and just hoping it paid off we’re about to find out mojito a Cuban restaurant in Brooklyn was run by a former couple who seemed more interested in Bey listen I to control everything than the restaurant go out here I’m not going out here I’m go out of my kitchen now it was a big challenge but Chef Ramsey revamped the restaurant and unified Kata and Marcelo now one year later is Mojitos enjoying peace and prosperity or is it back to its old bickering Ways last time is a meito food was Dreadful and the business was going down the tubes nothing was going to change unless K mcel had stopped all that fighting it took a lot of tears but they finally became an amazing team I just hope they’ve kept it [Music] up hello God how are you good to see I’m very well welcome back to mojito we’re wonderful sounds great atmosphere is up sordo was like seeing an old friend he has a very special place in my heart and Mojito’s heart oh wow silly question because it looks busy but how is business it ISS is great um where should we sit here okay great great great great good to see you my God I forgot how glamorous you were yeah now it’s working together professionally yes and who’s in control who’s wearing the trousers you or him well we both do you know it’s a give and take you know now we’re like we’re really partners and we’re really working out brilliant and respecting each other and respecting each other’s work and commitment and we’re really committed to make it work business is up by how much 30% that’s business has gotten a lot better we paid off half our deps so it looks a lot better six months we are estimated to be out of that that tra I mean that’s amazing yes and where is he he’s in the kitchen I’m so excited to come back you know that I’ll go surprise him okay nice thank you Chef a seor good to see you ah me too my man you look great you look happy yes not just cuz I’m here you’re like this on a daily basis motivated fired up and ready to go yeah I me your relationship with gutter is on a professional front in the professional way I’m I’m more relaxing she treat you like a partner not like you’re her [ __ ] just have it to the right have the right Marcelo why don’t you listen to me she’s she’s showing you respect all time purchasing very under control there must be thousands and thousands of dollars worth of food here are you buying the stuff now yeah oh Jesus where is it you want a check yeah I want to have a check yeah please after to you how clean this is down here yeah so look my God now these fridges are full I’m kind of afraid because I have my my fridge with a lot of stock but this because my business is coming up a lot listen not just the labels the dates the plastic wrap everything’s so well organized brilliant brilliant brilliant last time I came down here it was in a mess um right I’m hungry what’ you recommend for lunch are going to surprise you I like your surprises how was your busy downstairs pretty clean down there impressive right the good news is it sounds like he’s got his passion back and he seems a lot more relaxed less um L aggressive and jumpy yeah we working there okay wow the be that’s like the kind of flavors that I like to eat fantastic that’s delicious what happens when an argument takes place and you’re not happy with Marcel he’s not happy with you and you want to let let it go we call our Peacemaker which is my mom she works hand to hand with Marcelo mommy this is your mom how are you nice to meet you my goodness me sit down please there’s my mom wow wow wow so this has been the secret success behind Mita yes just she understands the level of your stubbornness see she does yeah I don’t need to translate that I don’t know why cor said that I’m stubborn if I want to scream I can do it I’m the boss here remember who I am here he is what food is here sit down sit down sit down I want to talk to you at this time I’m really really nervous because I know he’s a really really high standard delicious food by the way I mean really delicious he like it he really enjoyed the food so great here’s the thing to get rid of your debts by 50% in the first 12 months of trading in amongst of recession is extraordinary 99% of down a relationship is always financially related with the pressure gone is there any possibility that you may get back together know he tries he plays our relationship therapist cuz you look so happy together when Gordon Ramsey come here we feel like a nostalgic about our relation and we try like a work again but the heart and the feelings are completely different ways what went wrong when it got met together I think we have different kind of Lifestyles and I think it’s best to take a separate ways last time I came what was the worst moment when things were like out of control salty as hell throw it out my worst moment is when you come with a lot of chicken and avocados you’ve got enough food down there to serve a banquet of 5,000 very proud of you both you deserve more so just continue one step at a time you know yeah yes good to see all three of you wonderful if Brony didn’t come to mojito we’ll probably be out of business take care it we didn’t have a Clear Vision thank you the most value I learn from Ramsey is I recover the passion for my job thank you [Music] C I’m so proud of these two honestly they managed to turn around a dying business in the middle of the recession they’re out of debt and they managed to move on from the past right now the future for mojitos looks very very bright indeed great news White House Station New Jersey is a quiet commuter Town 1 hour outside Manhattan everything was just so damn quiet and peaceful that is until you got near flamangos we have big problems here girls there was the owner Adele who was dead set in her ways shut your mouth already this was a family affair Adele and her husband Bill had run successful restaurants in the past but they opened this one so they could work with their daughter Cheryl chop chop my first stop on this trip was to build an Adele’s farmhous hello now do you just pop over for a slice of cake no I live here you live here yes how old are you I’m 42 years old same a is me I left Mom 24 years ago yeah what are you still doing here I haven’t had a paycheck in 2 years I have to live home it’s pretty shocking for A 42-year-old lady to still be living at home wellow but even more shocking was the decor oh my God it’s like a zoo in here well it is tropical who designed it my daughter decorated it how drunk was she when she put the final sketchies together I could see we had plenty of problems to fix at flam mangoes and I was really hoping the food wasn’t one of them fat chance what is that thing these a roof tile reading it from the tile you’ll love this yeah that’s the toughest filo I’ve ever tasted in my tire life I was pissed off I went straight to the kitchen to confront the Chef Brian straight up would you eat it it no you sent it to me that’s not cooking that’s dog [ __ ] that night I observed dinner service and it became so obvious to why this restaurant was failing bad food was very slow service we’ve been here since 6 o’ and a very stubborn owner who treated her customers and her staff like dogs shut your mouth already absolute crazy and then there was poor Bill here I go they got a 7-year old man going round and around the dying room he shouldn’t be doing this at this pace from what I saw at dinner service I knew they had to do something they’ve never done before have a staff meeting well Isabelle you’re an excellent server but you don’t freaking listen I know what the f I’m doing you don’t know when to shut up the next morning I wanted Bill to get back in touch with something that really made him successful in the past what is your favorite dish to cook my meatloaf tonight you’re going to cook that I would never order meatloaf out never Adele the owner was fighting me every step of the way that night the customers really loved Bill special the out of this world but the dishes from the old menu bombed I’ll bring the owner over Odell they want speak with you okay complaints what are they it’s dry dry so you don’t want bastard the amazing thing is even though the restaurant was going under everyone was still clinging onto the old ways that’s when I knew I’d have to do something really drastic everybody stand up grab a chair for the dining room and follow me let’s go oh hold on what do you mean no that’s Willie my alligator trust me need him I want that alligator oh my God Adele the only way I know when I leave that the tropics aren’t going to creep back in is to burn them look at that anyone for cooked alligator is that right sometimes it’s hard to say goodbye to the Past you know that it’s all right baby that night my team and I went to work making one of the most drastic changes ever in the history of Kitchen Nightmares welcome to the junction God look at the size of this place oh my God ad what do you think I don’t like it you don’t like it I hate blue unbelievable this was beyond any shadow of a doubt one of the most stubborn owners I’ve ever worked with how can you be positive about something you hate ugly hate hate hate I didn’t think it could get any worse but then Adele was always full of surprises what do you think of the menu I mean this is very limited I’m trying so hard to help here yeah and you have to embrace change because if you’re not going to embrace change do yourself a favor shut the shop and retire then I unveiled the new dishes and everyone was so excited except for the one woman I called Madame grumpy he like a [Music] fish it was relaunch night and I was really praying Adele’s negativity wouldn’t rub off on the rest of her staff I need your smile I’ll be right out good first Christmas here this looks like a place to be fun to come to every day really it’s open it’s um inviting where’s Madam grumpy where is she I caught her arguing with customers who like the changes it’s nice and bright it’s too bright already you don’t believe in it the negativity is going to rub off on your staff it’s going to rub off on your daughter and the customers will be feeding it I know no I need to get out of here unbelievable relaunch night was about to go up in flame names so I turned to bill for some help she’s our first point of contact if you could do me a favor and just ask her to put a smile on that F face okay I will do that how you doing okay I’m scared I’m so nervous don’t be scared Smile Smile here you go you like Bill smigo is she lining up yes I told you she’s a p years yeah but you didn’t tell me on what scale of pain in the ass she is she’s 11 11 oh good wonderful thank you everybody’s happy a big thank you to the queen I’m serious I will be back and I’ll take great pleasure in witnessing the success and by the time I get back Madam I want you mooved out of that house yes promise me I promise okay good I’m back at the Junction in White House Station New Jersey this restaurant was known for three things bad food wacky decor and an owner the most stubborn this side of the Mississippi we made a lot of changes I’m dying to find out if they’re successful the old flamangos combined a really bad concept oh my God it’s like a zoo in here with terrible food excuse me and one of the most stubborn owners Chef Ramsey has ever met shut your mouth already it took a little fighting and a big fight to get this restaurant on track it’s all right baby now one year later is the junction cooking or has it gone up in Flames last time I was here Adele the owner fought me every step of the way the rotten food the wacky Decor she didn’t want to change a thing finally she accepted it I’m back now to see if they’ve changed this place into a big success hello princess oh how are you my God how are you good how are you oh my God he’s actually brave enough to come back here to see us you look great um are you married no you’re not married still single oh sugar seriously you were supposed to help me I don’t know if I got makes that brave where where where you staying still home with Mom oh come on nearly moving out on the verge of on the verge of I promise you and by the time I get back Madam I want you moved out of that house yes promise me I promise okay good I lied a little but what are you going to do where’s the Queen the queen is in the [Music] kitchen hello look who’s here how are you oh I’m hanging in there oh my God first of all it’s great to see you really good to see you sure I’m seriously do you feel the same way I love you no you what you see the smile okay good good good good now most important question for me I’ve been thinking about it all the way up here do you still hate me I never hated you he says it’s going to work how stupid can you be are you nicer to your staff now you don’t freaking listen Isabelle am I nicer to you how are you how are you oh goodness me is she nicer to you yes or no um Tru she is a lot better she is she’s getting a lot better after I saw how I did come off harsh I tried to soften my approach to people now where’s Ryan the chef where is he he’s working in a bagel shop now yes why he didn’t like the way we ran our kitchen and we didn’t like the way he ran how’s business it’s different it’s different because we went from a higher end to a a more affordable menu so you’re bringing in different people why are you smiling you haven’t changed have you huh I did you have not changed one little bit I’m 70 years old you think I’m going to change now no call me stubborn a hard head I don’t know well I feel Gordon put us on the right path by going more casual you’re so Mak desserts yes good fantastic are they going well very well brilliant brilliant brilliant brilliant are you happier I’m ecstatic what makes you happy when I see my restroom po okay good can we go have a bite to eat together yes go so good to see [Music] you how nice is this just this is wonderful this is amazing listen to The Buzz the atmosphere if this was still flamangos where would we be now closed business has been very good we’re doing double the business big difference from when it was flamangos right we’re going to have start up with something to drink sex on the beach sex on sex on the beach what’s that you never had sex I did in Florida when I proposed to my wife yes I wasn’t drinking this is different of course my mother with her sense of humor had to order sex on the beach whilst I was here we had some good times and we had some bad times what was the best time for you I guess when you walked in the door you really mean that yeah what was the worst time for you when you called me Madam grumpy what about the bonfire how can I forget about that the tropics are going look at that it was very important I think the older you get the harder it is to change Gordon changed all three of us into having to think differently about business oh my God look at the size of that thank you your meatloaf or Bill’s Meatloaf I should say you mind if have a little taste that’s go right ahead good wow it’s absolutely delicious beautiful I mean really good um Cheryl you’re charismatic you got beautiful eyes you’ve got scary Nails you’re very pretty why can’t you date men you know what a guido is a guido that’s what she’s looking for the guy my dreams will come up to me and say hey how you doing my name is Tony are you single I’ve got a long journey home and I’d love to take out and and buy one of those pies to take back for my children here’s apple crumb apple crumb or pumple p pple p hold on where did that name come from P what no one too many sex on the beach cocktails pumple what’s pple pumpkin and app you know we want to be different honestly yeah you’re definitely different you my sir you deserve to be knighted honestly oh that was right on I tell her all the time I should get a medal being with you all the time stay there got a little surprise for you okay just a little present from me oh boy first of all is a guy going to come out of there my apologies it’s not a guy okay but something that can bring back memories there we are my daddy [Music] uhoh no way oh yes F you oh my god nowator Will’s back back oh my God I can’t believe Gordon brought Willie the alligator back Will’s back no what you mean no that’s Willie my alligator trust me being Gordon burned Willie our alligator it was very nice to to replaced it with a new Willie maybe we’ll name the new alligator Willie II or maybe Gordy thank you very much Bill good to see you want to make sure that we’re successful so charlott can live good life with their new husband and grandchildren take care bab goodness the main thing that I learned from Gordon coming in is that we had to make the change or else that’s the end of the restaurant no don’t cry come on we definitely wouldn’t have still been here if this was flamangos absolutely we need Gordon to come in and save the day and he definitely did that for us and we can’t thank him enough wow she’s still a firecracker but for me the good news is Adele has embraced changes and it looks like the junction is back on track big time all she has to do now is get that 43-year-old daughter out of the house my God still living at home one of my biggest challenges last year was in Ridgewood New Jersey it was a great little town very affluent just half an hour outside newor New York City lots of restaurants everywhere doing really well but not bazis here’s your salad what salads what table I’m confused I’m confused the biggest problem was the owner Paul this needs to be heated up these are perfect who just didn’t give a damn anymore L complaints yeah that’s what I heard Paul was an angry man always somebody always somebody always somebody his wife Leslie just couldn’t get through to him you’re like well I want the nightmare to be over and his talented pacf Sharon couldn’t stand him if he were a woman he would have PMS 24/7 okay I showed up the first day ready and excited for some lunch no no lunch that’s ridiculous call me an hour later he finally rang starving how are you hi welcome to bazini the first thing that’s struck me the dining room was falling apart God they grimey Entre comes with sound effects little did I know the sound effects were the best part really Bland that’s not normal for a chicken to be so [ __ ] hard vucci Bland chicken why is it so dry that’s [Music] [ __ ] my mess any desserts certainly Sharon or dessert Chef makes everything Gordon’s eating your carrot cake right now as we [Music] speak Hi V hey bloody H you scared me don’t come around the corner like that Sharon that is delicious awesome that’s made with passion you make love to that carrot cake don’t you well I’m getting toor so it’s the cake or uh I’ll go for the cake I went to the back to talk to Paul about my rotten lunch and I was amazed he just didn’t seem to care Paul it tasted Bland and it looked atrocious honestly it was [ __ ] disgusting seriously I mean you may laugh but it’s not funny Paul had no passion and no soul and that night’s dinner service proved it again it’s cold oh come on the mighty so let me Demo a chicken Melise for the 400th [ __ ] time which is nothing more than chicken and salad and my 12-year-old can do it don’t push it Paul when I don’t put it high enough you yell at me that it’s not freaking high enough why do you have to make it so difficult for it why can’t we why can’t why but what’s with the sarcasm about what can’t happen if you tell me to do it one [ __ ] way you’re changing it what the [ __ ] you want from me changing it right well you told me the first [ __ ] time his wife could say it Paul you don’t please don’t start with excuses that’s not going to help his customers could see it get my food now everyone but Paul could see he was the reason bazin was going belly up whether you like or not you have given up think I’m happy I’m miserable I don’t want to get out of bed in the morning I want to stay in [Music] bed okay listen I’m committed to helping you and I’m not leaving this place until it’s set we are going to work at this together at turning this around the next day I made Paul do something he should have done from the start open bazis for lunch ladies both you running the front of house I got a kick watching Sharon try to waitress is everything okay spoons too oh yes I’m sorry God help me with my help was doing a little better you got four vegetarian I got five normal yes four vegetarian on the way excellent and the customers seemed happy for a change oh my gosh this is so good this is like the best part that’s it the board is cleared feeling as though we were moving in the right direction that night my team and I gave bazis a much needed facelift look at this the tables are gorgeous I love these chachka gone as a lemon pound cake on the walls it’s just modern it looks great the color is contemporary thank you again you oh good my darling I’m glad you’re happy love the menu from 27 dishes down to 15 is fresh CH grilled calamari with fresh chili and arugula the main entree BCA fresh cup with white beans past of the day is going to be T Telly of muscles and clams Paul is that menu manageable y I invited some big local dignitaries for relaunch night let’s see what this new menu offers us and I prayed for the best these tables are very important I need a second to think oh come on Al got come on I need help I need you to get in the game with me please I I can’t do it all along one quality that all great chefs have is the ability to work Under Pressure Paul can’t handle pressure I need some help I need someone to move tickets I can’t do everything myself I need some communication let’s just cook God’s sake come on Paul Paul I’m doing 400 things at once and then things went from bad to worse bloody hell where’s Al where’s my Su Chef Al where is Al I don’t know Al it was a disaster and the suf Al had disappeared listen to me Al may be gone but the customers need feeding let’s support one another all right take a deep breath I’m glad to help Sharon and I roll up her sleeves good girl Shan thank you Chef good girl and really worked hard to help save Paul’s relaunch night fantastic worth the week the night was a success but let’s be honest I wasn’t going to be there every night to bail Paul’s ass out of trouble honestly Paul you haven’t changed enough to convince me that this can turn around I know that it starts and stops with me and I know that I have to be the leader and I take responsibility for that you say all the right things always but now it’s time to do the right [Music] things I’m back in Ridgewood New Jersey to visit bazis where last year I had to work with one of the most defensive chefs I’ve ever ever work with now we made a lot of changes but I always wondered that they stick and we’re about to find out a successful restaurant should have great food that’s not normal for a chicken to be so [ __ ] hot convenient hours it’s Monday to Thursday 5: till 9:30 [ __ ] and great staff morale if you tell me to do it one [ __ ] way then you’re changing here what the [ __ ] you want from me the zenis was 0 for three because Chef owner Paul had given up L of complaints yeah so I heard it was a difficult Journey Journey but Chef Ramsey gave Paul all the tools to succeed now one year later is bazini still on the right path when I arrived at bazini last year Chef Paul gave me excuse after excuse and I left them all the tools to succeed now it’s time to find out what he did with them right oh no that’s the one thing I told him to do is stay open for lunch and that is not open I know one person that will tell me exactly what’s going on [Music] hello Sharon Gordon Ramsey holy [ __ ] get out of here you’re full of it listen um I’m standing outside bazini why aren’t you open for lunch it’s closed for lunch breakfast supper it’s closed dude what close for Good that’s ridiculous and listen where are you Waldwick New Jersey okay I was shocked that Gordon called me on the phone okay I’m going to come over but you know I always said from the day he left bazini one of these days my phone’s going to ring and it’s going to be Gordon Ramsey on the other end so you see you never [Music] know what the hell when I first saw Gordon I was thrilled that he came to visit he look really hot and what happens it closed like after the show aired they never had a lunch Service never from the day I was a fabulous waitress is everything okay take spoon oh yes I’m sorry I was late one day and he got all pissy and throwing [ __ ] all over the place and being nasty and I just got pissed off and I said I’m out of here I just couldn’t work there everything you did for him right listen I don’t wish anybody badly but I I was really good to him and he was a nice um so bazas is closo what are you doing now okay so I’m baking check it out cran Apple what do you think the truth come on it’s delicious is business going well yeah I’m baking like a mad woman day and night that’s all I do bake okay go back a bit go back 12 months we first arrived at bazini mhm best moment when you told me my carrot cake was the best you make love to that carrot cake don’t you well I’m getting divorce so it’s the cake or I’ll go for the cake and the worst was that stupid goddamn fight in the kitchen what the [ __ ] you want for me changing it right well you told me the first [ __ ] time three under the bus didn’t he he did but I wasn’t going no way if you tried to throw me under the bus I wouldn’t stand for it so I wouldn’t stand for it from him either well you have something unique and that’s you thank you and those cakes thank you after take care a good to see you I was thrilled really genuinely thrilled he’s awesome take care take care D love you you [Music] too Sharon Sharon Sharon you got to love her this year the resturant business has had one of the toughest years in decades and I’m so happy that the junction and mojito are thriving good [Music] nights tonight on Kitchen Nightmares Jeff Ramsey heads to Carl stat New Jersey and encounters the most insecure owner he has ever met I don’t even know if I can handle this tonight coher Mitch is a broken man I don’t know if I’m going to make it to this he doesn’t have the support of his fellow partners his father-in-law Chief I need that now just get it and his wife Marine out of the kitchen what are you talking about I’m getting pissed I don’t give a [ __ ] whether you get pist oriz Mitch is unable to control his Cooks what the [ __ ] is going on and the food they serve what is that look how slimy it is how can you serve that with an incompetent staff it’s [ __ ] raw a disgusting kitchen where’s the standard and a family that is tearing apart shut up what are you tell me to sh up I said shut up I’d like to shut the doors and just say you know what Frei it all we are not going to continue along these lines just stop stop this is the one Kitchen Nightmares Mitch do something where it could all come crashing down I am not serving food tonight dinner is cancelled before it even starts give up close the [ __ ] door Carl stat New Jersey a small industrial Town buried in the shadow of metaland Stadium only a mile away sets the grasshopper also a family-owned Irish pub and restaurant Hi how are you g how you doing all right good 17 years ago newlyweds Mitch and Marine Sandler purchased the restaurant with Marine’s father a successful restaurant tour with 40 years of experience in the business we were excited cuz you have dreams and you say okay let’s go for it so that’s what we did ready to rock and roll right yeah let’s go this is going to be good they took off we were booming enjoy your meal people were coming in left and right all right this way please and as the years rolled by things started to change in the business obviously it’s dead tonight just go home okay as far as why the restaurant is failing I don’t know what time is they come in morning I don’t know the schedule this place is a nightmare because Mitch where’s that going I have no idea yet this supervision is not what it should be Mitch you got to come out here yeah Mitch is responsible for the kitchen what am I doing in here he’s in this restaurant a ridiculous amount of hours and a majority of those hours are not productive hey uh where’s the toilet plunger can I get a B up please how are you good there’s daily operations of the restaurant that he absolutely should not be involved in maybe he could commit more of his time to oversee stuff that is you know uh in the kitchen all the other stuff has to be done that you’re not taking care of you’re doing all that other stuff communication between Mitchell and his staff is non-existent hey uh how long does it take to make rice the guys don’t probably think it’s a problem surprised he didn’t make any rice and because of that the food at the grasshopper just looks awful they didn’t like they didn’t say there was a lot of flavor in it it is so dry he doesn’t like this that’s perfect at state it was rare which won’t take no responsibility of uh quality control Mitch you call this soup get ready this [ __ ] my father-in-law blames me for everything so I’m the scapegoat there’s nobody here it’s hor meet some people if we continue this way we’re not going to make it I feel like my life is bling the court it’s pretty tough every day I think about it the restaurant it’s all on my shoulders and every day it eats at me we cannot afford this well that’s why we need some help here if Chef Ramsey can help me I don’t know where else to turn this is last [Music] resort hello hi chef R Sandler nice to meet you it’s good to see you too okay this is my dad Eddie Chef Ramsey welcome I thought you were a small little no no no this is my husband hi chef how are you pleas meet you we’re co-owners so the three of you are running the business together correct wow I should really stand between these guys cuz that’s usually the case oh really why did you say that we buad occasionally occasionally are you kiding we almost kill each other yeah okay wow you’re already refereeing these two I mean who does what I’m the one that oversees the kitchen okay so I’d like to get up to speed okay with you individually and have a quick chat come on this way I’m the one that takes care of the bills and it’s getting tougher and tougher so we need Chef Ramsay’s help the fact that you stood in the middle of those two guys is it really that bad or business has changed drastically my father has to blame somebody and he blames my husband where does Your Allegiance lie with my husband you know I support him how much it cost to build this 3 million to get it going that’s crazy what do you think is wrong with a business Mitch is one of the biggest problems do you regret now 16 years later given him part of the business yes I do tell me the biggest issue inside grasshopper my father-in-law blames me for everything but is he right or is he wrong could be right could be wrong who’s running it I guess I am right let’s talk about the food um people seem to like it lovely I can’t wait to taste that enjoy your traditional Irish food’s good here I think you’ll like the food I hope hello Hi how are you good first name is Ramsey Annette Annette nice to see you very nice to meet you and you are the floor manager here Flor manager also how long have you been here I’ve worked in this one for 6 years so you’ve been here from day one day one what’s wrong with the restaurant um start at the top management or lack of very frustrating well I love you all honesty on a scale of 1 to 10 what would you rate the food you’re three Jesus the cooks are winging it I don’t know what is that I don’t think care goes into every dish that they’re making okay have you decided or let’s go for the French onion soup okay shepher pie and I’ll go for Fisherman’s PL fantastic hungry hey oh yes Dy to get my head around what’s going on all right what’s he having first things first we’d like a french onion soup thank you unbelievable lamps from another era these bonetes they look like my grandmother’s luggage unbelievable let me Chase this my this soup it tastes like tar I think it’s pretty good so you want yes okay Mitch is serving the food which I told him completely wrong but unfortunately he doesn’t know what he’s doing in here okay enjoy thank you Dreadful color Jesus it’s like somebody’s dropped sliced onions into boiling dish waterer Dreadful how’s the French onion yeah off to a bad start unfortunately it’s like someone’s pissed in My Soup well that’s not good we’ll take this away that was Dreadful all right um guys the French onion he said it’s like piss flavor he said it was not good I told you that onion soup wasn’t right we know I know well how are you going to educate these guys to do that right I don’t know I’ll find out the kitchen staff will do what they want to do and do as little as possible which should grab the ball by the horns and be in command all right shepherd’s pie here we go thank you Gabrielle he makes a good shepherd’s pie all right Chef thank you shepherd’s pie wow that’s a very bizarre looking sheph pie someone put gravy on top of my crispy Mash yes that is a shocker like someone’s snot all over my mash and that gravy is made from beef beef stock on a shepher pie and shepherd’s pie is made out of this one is actually beef so it’s a cottage pie not a shepherd’s pie CU Shepherd stands for the the sheep sheep I’ll be back to check on you cold congealed gravy It’s Like Glue so how are we doing taste that for me ouch just gross and it’s not hot either that’s partly the reason why they’re not coming back it’s just watery damn there was two strikes right away and I was fairly confident that he would like one of them at least you’re right fine good good Dam there’s a uh there’s a lot of pain on Mitch’s face batting zero yeah the big uh whiff see he doesn’t know what he’s doing Mitch is [ __ ] up everything there all right Chef this is our bro Fisherman’s Platter flounder scallops and shrimp thank you [Music] [ __ ] hell my god oh boy that’s gross Christ no good Chef soft Bland rubbery I didn’t realize it could be this bad thank you okay Mitch kep be blind and I’m not kidding you he’s [ __ ] yelling at you all you have to do is do what I told you yeah well I’m not even going there dad oh no this was not good this was we save this wor this was the worst of the wor till the end no you’re here 16 years so you think your food is decent to hear otherwise it’s kind of shocking I I don’t know if I’m going to make it through this I didn’t realize it could be this bad thoroughly disgusted with lunch [ __ ] hell that’s gross Chef Ramsey wants to meet the chef’s responsible for this supposed authentic Irish Cuisine come around this side please so who’s the chef Marl how long have you been here sir I would say from uh 1997 did you taste any of the food that came back yes I did you did what was your thoughts I was it was okay you thought it was okay obviously cuz you’re smiling I’m embarrassed you’re from Ireland yes what I had there today had nothing to do with Island shepherd’s pie well [ __ ] me that wasn’t shepherd’s pie you if you went to Dublin and you serve shepherd’s pie like that they would shoot you the food is embarrassing Bland cooked dreadfully it has no flavor where’s the pot of scallops where’ you keep those right there show it to me please is that what you use out of mind so that’s what you cook my scallops from yeah are they frozen not not frozen now it was frozen they were frozen but they’re not frozen now you got no chance of cooking that decent oh my gosh I was dying I was mortified it’s not hidden it wasn’t a secret you just have to go in and open a fridge door what’s that in there I don’t think anybody walked into the refrigerators or the walk-in box who inspect it at all Frozen everything’s frozen that’s what he’s getting nothing’s fresh hold on Moren come over Mitch come over please what is that how old are they they’re not that old that’s 2 days old that’s a funny 2 days how are you going to recook them help me what are we going to do fry you refry it so it’s fried twice I want to throw up there’s not enough liquor in that bar to get them inebriated enough to even attempt to eat that is there any control in here guys H what is that mattics see that there blood blood from where from the meat blood from the meat on the mozzarella sticks come on guys thank God I didn’t have the [ __ ] mozzarella sticks look like a blood transfusion going on down there Mitch when was the last time you went through the fridge uh talk to me please I have not gone through this fridge Che I left it up to my staff all right I knew I had a problem with Mitch as far as that supervision was involved but I didn’t think it was as bad you know you’ve got raw meat here cooked meat salami blood in there [ __ ] come on please don’t do this to yourself let alone the customers rule number one when learning to cook you cannot store raw meat and cook meat on the same [ __ ] shelf in the same [ __ ] fridge the whole [ __ ] thing has got a cross contamination Chief give me something like a Supervision in here where’s the rest of the fridge okay this way that’s what I need to see what’s in there tenders chicken tenders why is it all bubbly and slimy there a chicken come later the chicken comes like that look how slimy it is look how slimy it is look at it [ __ ] my God it’s horrific it’s totally embarrassing what is this how can you serve that it’s like it’s been left out for days and it’s been attacked by cats this is where your money’s going they respect where the customers aren’t coming from but just from the base the absolute waste I know cuz I pay the bills let me just tell you now I would never never have put a spoon of anything in my mouth if I knew this was taking place shocking to see just the extent of cross contamination there’s no one checking I’m sorry Chief you may be the chief but I swear to God there’s one thing the grasshopper hasn’t got is a leader we should all be ashamed of ourselves at this point in time I’d like to shut the doors and just say you know what freig it all someone’s going to help me here a little bit I cannot help a situation who are not willing to help themselves and you don’t need me to come in here and turn your fridge upside down Mitch if you’re the one with the Hands-On roll in this business and you’re supporting him and you’re this the mentoring figure we’re screwed we have people coming tonight what are we what are we going to do I can guarantee you one thing I am not serving food tonight night with that [ __ ] in there no way what’s that in there after a horrifying inspection in the kitchen the whole thing has got a cross contamination Chef Ramsey was left with no choice I am not serving that [ __ ] in there no way I’m beyond beyond embarrassed about this situation shutting down our dinner service it’s a nightmare we cannot for this and okay you want to open fine of course I want business in here but open with what take one good look at yourselves and [ __ ] think I need some air guys air and a stomach pump we have never closed uh for a dinner ever I mean we’ve had 18 Ines of snow outside and we’ve opened Mitch there has to be leadership in the kitchen what are you going to do tonight I know well get in there and tell them clean that stuff off guess what they’re throwing out they’re throwing dollars out and guess who’s paying for it we are we’re paying for it what just happened here tonight was um kind of a disaster Mitch knows that this whole thing right now tonight is his responsibility we can’t serve any food the way it is the dinner is cancelled in shock I’m drained emotionally I hope this does not happen ever again otherwise we won’t be here Mitch that’s Focus that’s where it should have been this is where you don’t listen to me I said okay are you starting to fight with me now I’m just singing one more that’s where my focus is but it takes an awaken to learn all right bad news folks sorry we’re not open tonight there wasn’t enough Supervision in there and I guess the [ __ ] has hit the fan today I’m sorry about it sorry about that definitely I’m embarrassed as Chief returns from telling customers the restaurant is closed inside a leader has emerged to supervise the cleaning of the kitchen Mitch all of this has to be thrown out but it’s not Mitch because the blood was coming down throw it out get rid of it it’s Marine right that has to go it’s very upsetting the food that’s going into that garbage is our profits and here we are in a situation where we’re not making profits Mitch this has to be thrown out this has to go all right morning all right all right all right right everything was thrown away disposed of scrubbed washed cleaned and uh we’ll start again we’re cleaning we’re closed everything’s got to be [Music] clean after an eye openening first day Chef Ramsey realizes that it’s not just the restaurant that is on the line but Mitch Marine’s marriage as well morning hi chef how are you good how are you doing good tough day yesterday I’ll say well this is my home go who’s that it’s Mitch seriously seriously when was that taken 13 years ago wow Mitch and I back in the day we were best of friends and Through the Years now he’s not the same person he used to be and that’s the hard thing when you opened that restaurant you got married at the same time right the guy I’m seeing today you saw that picture that’s not the same person you haven’t got your breathing space Mitch has been suffocated and more importantly the man’s getting destroyed on a daily basis I complain to my father when he does like the busting chops and like breaking him down I’m like how dare you so there is me in the between you know what I mean yeah it’s fragmented to where there’s nothing constructive taking place but in Mitch I think there’s a Broken Man there he’s spent he works his ass off and what do he get what’s his payoff 16 years in that business and it’s not right that we’re in this situation and it’s our doing but we have to make a decision on which way to go the turnaround is going to start today we need to start getting Mitch back okay and help him assertain some form of Pride back in his work honestly the turnaround will be huge but I can’t do that without you I’m ready man as far as the business is concerned and what is at stake it’s our family life I’ll see you back at the restant he wants the end of the day this place can’t control us it’s time for us to control it so whatever it takes now convinced that Marine will give Mitch the support he desperately needs Chef Ramsey heads back to the grasshopper to see if the restaurant is clean enough to open for dinner have a a look I hope Chef Ramsey will see a big change in the way we’re running this kitchen today it’s better than yesterday yeah hi guys get set up for service tonight I want this set up completely okay they learned from uh what went onest yesterday and and hope we get through it okay today you need to be the leader in there I don’t even know if I can I want I’m going to handle this tonight don’t beat yourself up all the time don’t stop be be myself up that’s right enough Mitch is G how he’ll he’ll give it a world but he has to learn to be a better communicator and um work together as a team or else we’re not going to make it we’ll p through this by God while Marine tried to energize Mitch Chef Ramsey knows that years of disappointing his wife and his father-in-law Mitch you got 2 seconds yes sir uh take me to the office please has resulted in a complete loss of confidence for Mitch are you okay am I okay yeah yeah yeah okay tonight I want you to really seriously yeah make it work you’ve got to get this right run it let them hear your voice you wear your heart on your sleeve you know that I know I know I get emotional you know I can see that I can see that I can see that but relax you can do this the minute you find that voice yeah they’ll all back off yeah can you do it yeah let’s go let’s go let’s go after hopefully energizing Mitch Chef Ramsey turns his attention to the menu okay Mario let’s go adding two appropriate specials authentic Irish shepherd’s pie and fish and Ys okay color the vegetables nice and fine so as it starts to cook it disintegrates in the mint salt please I know you don’t use it salt salt salt no thank you season okay from there mashed potatoes made with cheese it it Seasons it come on guys I want you to taste it shepherd’s pie was awesome I was excited about that I enjoyed it my staff enjoyed it I hope the customers will too okay the fish lightly seasoned flour and you don’t want to just drop it in right no guys it’s a piece of fish JY it’s not a dishcloth Cris better so we season it as it cools down Chief what do you think oh that’s it we should do this long time ago CH specials we roll with them cuz I’m with you you’re Expediting big time I don’t know if I’m going to be the leader but I’m going to try I’m not confident I just want to crawl into a [ __ ] hole after refusing to open on night one I am not serving that [ __ ] in there Chef Ramsey strengthens the menu with his version of a shepherd’s pie and fish and chips oh that’s it now he is hoping to get some encouraging signs as he watches Mitch and his staff during a dinner service excuse me I’m got clear what you say is that Spanish Scottish Irish what’s he talking about said cheese we make B cheese what are you making the fish chips by order what do you mean by order do you cook it advanc sometimes no you’re not free cooking nothing oh [ __ ] no they fry fish off in advance you kidding me Jesus Christ know way to cook Burger faster a burger takes 10 minutes to cook you can’t cook a burger faster when it’s cooked we send it okay okay here we go hello how are you we have two homemade specials the shepherd’s pie and fish and chips I’ll have the fish and chips I’m going to get the shepherd’s pie I have the fish and chips [ __ ] here we go first table’s here yes where it going here where is he going I don’t know where he’s gone Tim to or [ __ ] Island I don’t know where what do you want relax told you stay there I’m not going anywhere no way are you anybody’s [ __ ] tonight come on okay I need one fishing chips special and three shepher pie specials Che Mitch Mar is the only one that’s listening to Mitch everybody got me right hello down there I need beer battered Irish sausage and chips yes Mitch yes Mitch listen up I need a fishing chips a shepherd’s pie and a sliced steak Mitch it appears as though Mitch and the kitchen are now on the same page and the cooks are beginning to fill the orders Mitch which neighor she say 40 huh I don’t have no after week she comes back oh Jesus but Chef Ramsey notices another potential communication problem don’t you have a copy of the tickets no I don’t have an expediter needs the control of the tickets wow we haven’t even got a decent POS system Jesus Christ so there’s the order I need that now just get out there’s confusion with the dupes all the time because it’s all handwritten it’s so Antiquated it’s just it’s ridiculous come on guys tiet are piling up you I did but it’s fine I don’t think so while the chef’s rush to push food out just stop that was the French onion soup little attention is being paid to Quality Control just stop for two seconds look we cannot serve that we cannot go to this extent and try to start building a reputation and serving that when you’re the expeditor you’re the last point of control right so your standards are there their standard are there you’ve got to start putting in some structure come on Mitch please right here we’re working on it Chief right now they’re doing it now well get the [ __ ] out fish and chips 43 after a slow start fish and chips food is now making its way out to the diners everything’s good okay and while the new specials are making a good impression it definitely tastes like an actual Irish dish yeah the regular menu it’s like isn’t impressing anyone that’s disg this is want to take my apologies okay H that’s so St medium well and that’s medium rare come on suppos be medium I need another Burger medium well where’s the standard come on guys how could you [ __ ] up a hamburger I’m still upset there is tomato for the burger medium yes yes [ __ ] come here all of you come here touch it it’s [ __ ] raw did you check it no I didn’t come on Mario all I want is a burger a [ __ ] Burger come on what the [ __ ] is going on Mitch I’m watching your mistakes see if you can go outside and say hi to people no I can’t go out all right you’re not helping any you’re not doing anything here so what good are you 2 hours into dinner service and the kitchen is beginning to unravel it sucks this is ice cold with Dish is that too rare too R after dish Penny’s Rock coming back dear sorry just would you mind just take that away two seconds I’m so sorry excuse me we got 2 seconds morning what is that let me just tell you something when I was busting my chops earlier making it for you I turn my back for 5 minutes and you send that out chef chef come on guys on the back of 115 customers in 2 and 1 half hours resolves to that jef Ramsey was just like to hell with all of you there’s no passion there’s no care for any of the food coming out oh you [ __ ] get paid where’s the wor on your faces if you’re my Brigade I would you fired you [ __ ] 16 years ago you you you you you you and [ __ ] you the dinner service is now approaching 3 hours it’s raw and a steady stream of dishes has been returned to the kitchen if you’re my Brigade I would you fired you [ __ ] 16 years ago Chef Ramsey has f get up and he knows he needs to make an unusual move to save this restaurant hi James is Gordon yeah listen uh buddy I need some help um I need it quickly um can you get uh yourself down here the grasshopper please ah two more right back inside the restaurant what’s going on with the last one the final orders of the night go out thank you very much have a good night disaster brutal that was very brutal Shar I’m drained tired that was rough a real freaking disaster in there they turn up they pick up the check and they piss off home they’re not here for you I realized I had to do something drastic I’ve called a very talented local chef and he just got here James please this guy’s worked at some of the best restaurants in America hey Chef good to see you you too tomorrow he’s going to work with me and Implement a standard here that needs to be put in place to move forward and by the way he’s not only a chef he’s Irish tomorrow we relaunch we stick together as a team and we kick your ass Che I’ll see you in the morning good night thank you thank you very much after the arrival of Chef James Chef Ramsey decided to go ahead with his overnight plan of giving the Drury grasshopper a much needed makeover good morning morning morning today is the beginning of the new grasshopper yes absolutely ready let’s go come have a look welcome to the new grass oh my God look at this my God love it that looks awesome yeah it’s it’s absolutely fabulous gun of the dark dingy colors the green Walls have gone very EXC welcome to the new beautiful vibrant color awesome the mahogany looks much nicer with the champagne wall it’s incredible it’s bright it’s cheery Everything Is Beautiful Mitch are you happy yes I am yeah good more you happy yeah come on you guys have got to come together thank yes thank you we replaced the old stained glass we got some modern style lamp I love these lamps MIT you happy it put an extra spring in your step it’s great I love it it’s a breath of fresh air this beautiful a local artist designed it look how good this looks in here this is unbelievable it’s positioned in the center of the room so it becomes a sort of focal Family Table this whole thing has just got a breath of fresh air to it happy okay there’s life back in this place I can’t wait to see our customers faces when they first come to see the new improved grasshopper I did make one more significant change Anette put your hands on that box you’ve been stuck in the Dark Ages with this horrendous way of taking orders this is now going to make your life so much easier extraordinary amazing the state ofthe Arts POS system by Halo I even imagine how much it’s going to change everything for us it’s going to make you so much more efficient I’m telling you this is unbelievable come here come here come here come here you’re amazing guy tonight we have got to make it happen we have to be on top of it all tonight Mitch looked at me and he had tears in his eyes and he said maybe this is our opportunity the change of the decor will make the grasshopper more inviting but the most critical makeover has been made to the menu gone are the greasy tired uninspired dishes and in its place are new vibrant Irish American dishes that are not only pleasing to the eye but rich in taste and flavor welcome to the grasshopper new menu clearly smaller why is it smaller quality controlling the cost and trying to get consistent Irish potato skins fresh mozzarella sticks corn beef and Caris potatoes the house burger with Irish cheddar shepherd’s pie with the most amazing Mash Chief especially For You Irish L stew unbelievable when he came along and showed us that Irish menu the way it made up and said this is it it’s absolutely gorgeous the new menu is fabulous I’m I’m really really excited about it get the staff little taste this food has Spirit life to it so it’ll change this place just like Mama used to [Music] make Chief you need to be honest firm and you can’t stop being Fir and you call it as you say it now and they have to listen to you know why cuz you’re wise that’s right you’ve had success in your live there’s only one Chief and you’re it yeah okay hey folks welcome to the grasshopper this is our new menu the whole new menu just looks delicious I’m going to have the potato the be potato soup Shepherd’s fire tonight Chef James will be behind the line overseeing the cooks you got all your sauces keep turning and Mitch who is desperate not to repeat last night’s disaster will be Expediting all right can I get a two beer battered shrimp lamb sliders give me five give me five soups five potato soups all day I got this you do the soup come on okay got to put more parsley on this with Chef James controlling the line you keep that and put it in the window don’t worry he doesn’t need a ticket 41 bch 41 here you go thank you let’s go appetizers are moving out quickly to the customers this is really good well thank you very much now the pressure shifts to Mitch to keep the kitchen organized and the momentum going all right just fire the uh what do you have I need a beer battered shrimp and a a pit and a ham and pea soup can you can you call it again please when I was watching Mitch expedite I noticed that he wasn’t communicating with the line the way he should have been and he was getting himself backed up that’s going to be this is going to get [ __ ] up here I don’t like order Mitch come on you got to talk to them Mitch you you come on guys let’s go all right do you understand what I’m trying to say yes fire the Entre he’s going to cook what you tell him okay I’m sorry I need a poor boy I need two Poor Boys lamp sliders two shrimp FY shrimp free battery shrimp the first appetizers went out brilliantly but we have a real problem in the kitchen and that’s Mitch’s Expediting you got to get a system going just think you got to get a system going if this guy was an air traffic controller he’d be landing planes at the wrong freaking airport I own 15 for three appetizers while customers anxious ly wait for the food I think that might be the only thing we might have tonight you got your food yet we didn’t get it yet Chef Ramsey is still waiting for Mitch to step up and take control of his kitchen of a fish and chips an Irish stool is that a way or an order oh come on oh come on come on Mitch you cannot do that to us with the kitchen at a complete standstill Mitch 35 need are food Dad please a frustrated Chief tries to help out Mitch out of the kitchen but it’s not exactly welcomed don’t [ __ ] with me shut up what are you tell me to shut up out I said shut up that’s not right get out of the kitchen I said shut up just stop just stop stop Mar [Music] stop it’s relaunch night at the grasshopper come on and despite providing Mitch with a new tasty menu and Chef James to supervise the cooks you keep that and put it in the window don’t worry he doesn’t need a ticket Mitch’s failure in the kitchen has resulted in a battle between his wife and his father-in-law shut up what are you tell me to shut I said shut up just stop stop and Chef Ramsey has had enough we are not going to continue along these lines James I’m sorry come around please Mitch I want you assisting James James I want you Expediting all right guys let’s go regroup the first time in 16 [ __ ] years work together start again take over please Chef I need those five soups right away listen and assistant potato skin you need this first right now thank you all right that’s going or run it out there Mitch run it out there I am finally I found a job for Mitch he’s running food out potato skins what table number where you going with them where are you going with them potato skins it’s 22 I was going with food and a table set I didn’t order that shepher PT I no I got pasta no she got pasta I was going to all the wrong tables oh this sucks I don’t want to do this anymore table 40 Runner please all right Mitch get out you let’s go we’re making progress let’s go chip away at this Chef Ramsay’s decision to move Mitch out of the kitchen and replace him with Chef James as the expeditor guys I have three tickets in front of me we’re almost there has completely turned around dinner service customers are now getting their food are really good and are thrilled with what they are getting definitely coming back I’m out of tickets so guys that’s it all right thank you very thank you guys as a difficult dinner service finally comes to an end Chef Ramsey knows he has to have a difficult conversation with the owners okay I’m going to be brutally honest this restaurant will not succeed unless you make the necessary staff changes and you can make it work Mitch I know you weren’t professionally trained but it’s down to you yes I brought you James the expertise that you desperately need to get this ship back on course take advantage of James listen to him do it and do it quick good night [Music] guys change is scary good luck but we got to take his advice and make the right [Music] decisions this has been one of the most toughest nightmares I’ve ever done because this R has everything it needs to succeed except one thing a leader I just wish that Chief was 20 years younger because right now there’s no one in there that can fill his shoes Mitch Mitch Mitch Mitch Mitch only days after Chef ramsy left Chef Mario was shown the door I need a house pasta shrimp only no veggies the owners convinced Chef James to stay on as a consultant and properly train the kitchen staff him great and in the weeks that followed Mitch took Chef Ramsay’s advice to heart that’s easy right and it’s sexy Fast and Furious learning from Chef James no bun for the turkey burger and just fresh what it out and finally becoming the leader the grasshopper always needed make it nice or make it twice I have changed yes my focus is 100% in that kitchen thank you folks everything was good everything okay great next time on Kitchen Nightmares Chef Ramsey heads to Boston’s Little Italy to help two brothers Anthony Don’t Take The Wrong Stuff I’ll kill you who were at war with each other you’ve ruined the business I hate his attitude I hate working with him and the family is losing hope he feels so de I can see it now Chef Ramsey faces one of his toughest challenges yet it’s like a ticking time B that’s about to explode it’s going to be a battle in Boston don’t come back with it come on mother [ __ ] I’m not doing it we’re screwed next time on Kitchen Nightmares for