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Season 2, Episode 9
Sammy, the owner of Sabatiello’s restaurant in Stamford, Conn., is more than $1 million in debt when he asks for chef Gordon Ramsay’s help; when Gordon criticizes the food, Sammy’s temper flares out of control.
Season 2, Episode 11
Gordon travels to Los Angeles to help save a health-food restaurant that suffers from a micromanaging owner, underwhelming, stale food, and a cluttered dining room. Gordon has to get through to the owner quickly before his compulsive behavior forces his business to shut down.
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Tonight on Kitchen Nightmares I make the best H food in the world I’m awesome Chef Ramsey heads to Stamford Connecticut same different town to take on Sammy I can’t believe telling my food sucks I H think you’re out of youring mind an out ofc control owner who’s destroying his restaurant Jose I don’t
Really give a [ __ ] shut it down don’t [ __ ] do nothing there’s only one Chief and that’s me Sammy is in denial about his food the food is [ __ ] bad yeah it’s not bad though it’s not bad it’s [ __ ] disgusting should have [ __ ] punched him in the face for talking to me like that And even the customers can’t escape his wrath I don’t want you to stick it back in a microwave nobody’s talking about microwave you’re the one’s talking about microwave do you work for a microwave company and I just wanted to pick her up and throw her out that is rude with only
One week to turn it around can Gordon break through to Sammy take your head out your [ __ ] and getting real with me come on nobody talks to me like that or is this owner Beyond repair I don’t need this jerk off to [ __ ] tell me about how I run my business tonight it’s
The Battle of Gordon versus Sammy you look pissed like you’re ready for a fight what all the [ __ ] truth I’m tired of it Stamford Connecticut is a city that has a vast variety of restaurants smack in the center of town is sabatello an Italian eery opened 3 years ago by its
Owner Sammy setbra known for his once successful Pizzeria Sammy has been struggling with this Venture and is only months from closing how we doing guys I was 8 years old when I started I worked at my brother Benny’s Restaurant starting at making pizza I always had a
Dream of a really nice restaurant hey how are you I make everybody feel like a superstar when they come to subel because I’m a superstar and that’s why my name is on there it’s all about me how are you tonight good thank you you’re welcome I’ve been with Sammy for
2 and a half years and the restaurant was really busy all the time and it slowly declined and we need some customers I know I can’t believe this usually we have a couple tables we have an awesome beautiful place I think the decor is excellent I don’t know why
People are not eating here the food is good [ __ ] kills me where is this guy it was hard as a rock and it tastes disgusting if you think of something else to complain about please get me I’ll be downstairs the ner at sabatello it’s Sami he can be really nasty tell to
[ __ ] go to work if not go to [ __ ] home hear me palamari to be honest with you it was edible that was about it thank God you have a microphone with you I don’t want everybody to hear it I think that if Sammy doesn’t change I don’t think it would make it another
Year mik [ __ ] out of here damn eight meatballs in here why we put so many meatballs was is he a friend of yours man you guys go bowling together my restaurant’s a nightmar because my staff doesn’t listen to me all the time why you got to be a big shot with my money
Bro be a big shot on your day off thanks F and let us talk I presently have over a million dollar in debt to this restaurant I have a house on the line and U I clean out my savings everything rides on this place 25 or 125 125 you
Sure Sammy is very stressed out when I look at him knowing him for so many years I can see a different person he’s just not as happy as he used to be I should have been a [ __ ] mailman swear to God I waited my whole life to step up
To this plate which is this really nice restaurant you know and if I lose this restaurant I lose my life because my restaurant is my Life as Gordon walks through Stamford he catches up on sabatello most recent food reviews right Food review sabatello food mediocre don’t get robbed the owner is most obnoxious human being I’ve ever dealt with two star food at Four Star price is here we are how are you good
How are you yeah well indeed thank you let me get to your table maybe go upstairs and uh have white to eat yeah I’ll show you upstair let me get a menu I wasn’t really nervous when Chef Ramsey came to the restaurant because I make the best tiny food in the world I’m
Awesome and it speaks for itself I can’t wait to look around my God look at this is it night inviting nice and warm it is nice and warm so if the deco’s nice and warm the host is nice and warm it must be all about the food right my food is
Good my food is very good so what would you recommend for lunch my lasagna is homemade all this is fresh right yes everything else is fresh it’s not fresh we don’t sell it the soup of the day is a it’s a a wedding soup consist of vegetables and little mini
Meatballs it’s really nice actually the best balls in town it’s awesome people love it okay when Chef Ram sat down the first thing I thought man this guy’s going to be surprised he’s definitely going to do some kind of cartwheels have to eats his food he’s got he’s got a few
Items he wants so we start off with the soup of the day uh I’m going to try the lasagna that’s homemade and then finally I’ll finish up with a New York strip how do you want that cooked mid rare steak rare take excuse me please and how long
You been here David 3 years 3 years wow did you put his order did you put his order in so he can I’m talking to I just want to make sure you take care of him yeah yeah it’s fine okay so why does he interrupt you like that uh sometimes in
The middle I’m giving like specials oh I’m sorry I I got to bring da in the I’m like damn I’m talking to the people feel like what’s the matter with him that’s not nice that’s not nice at all Sammy he got no manners and I think somebody got
To teach him how he got to be when he’s working give me first the lasagna and then you’re going to give me the steak you hear what he said make it nice please you got that wedding soup right yes yes yes wow that was quick lovely mhm m It’s hideous like a mish mash of bits of [ __ ] put together and brought to the boil and the neic gray meatballs in there how was your soup yeah that’s a wedding soup that’s to get them in the mood to get married Jesus I’d rather get [ __ ] divorced oh my God and that’s
Made fresh every day is it normally our soups last 2 days 2 days how could it be soup of the day when it’s soup of yesterday and it’s sort of it’s bland anyway way hopefully hopefully the other dishes will be better thank you soup of the Day you said the soup soup is Bland it’s not good that soup was too days old but that doesn’t mean it’s garbage you know what I’m saying what is he [ __ ] Health Department critic oh my God Jeffy says the sou is not good but I can’t throw the soups out that’s the rules
What I want you to do is take two lasagnas out put them in the my mic M lasagna is nice and hot Manny I told him it’s my homemade lasagna my signature item okay do the right thing lasagna please man you got dish War wow here’s your lasagna homemade lasagna oh Jesus look at that someone drop it Jesus here we’ got like white bits of chicken or ve but there seems to be something slightly synthetic and plastic inside that tastes absolutely hideous and if that is homemade I’ll [ __ ] dance in this restaurant tonight start bed naked that is not homemade holy crap with the
Steak thank you what is that in there that’s the uh ground beef that’s beef it looks like canned dog food ask the chef where the uh recipe’s from if it’s homemade the to recipe the lasagna which one which one does you want to know uh if it’s a homemade lasagna where you get
The recipe my mother and where you put ground beef on what was it because it’s Italian lasagna it’s not a goddamn Chinese Lasagna Jesus it’s a tough steak not seasoned greasy the food is consistent consistently poor what a shame okay I’m done that’s full of grease where do the stakes come from who buys them is that Sami yep the food is really really bad in all aspects we’ve been trying to talk
This Army for a long time but of course because we are the employees they don’t listen having had a good taste of some bad dishes Gordon heads to the kitchen to meet with Sammy and head chef Jose hi guys how you doing let’s go through it together shall we yeah soup was hideous
How old is that soup the soup has been like uh 3 days with me yeah three days with you yeah it tasted like it it tasted disgusting Bland and everything was cooked to fun the lasagna let’s quickly go on to that that was unique uniquely [ __ ] that’s homemade where is it Tom
Lasna is over there yeah can you get me a portion why was it dry in the middle was it sauce show we proportionate we cut him it’s frozen he say he says it’s frozen how old is that that’s lasa make a last week of Friday we make three tra Las at a
Time and then we propor them and then we freeze them we take some up as we need them okay so it’s not fresh that’s what I’m trying to say it does it mean it’s bad does it mean it’s bad I’m tellalian man here’s a guy from Scotland the
[ __ ] he know about lasagna does any chef throw food away if it’s not bad answer that Mr Ramsey any chef yes hello you do throat should I answer it or you going to [ __ ] no [ __ ] tell me go ahead [ __ ] tell me are you getting
Upset now no not at all not at all a little bit maybe every [ __ ] Chef I know makes lasa fresh every day when Chef Ramsey started critiquing tell me all these bad things about my food I feel like what does this guy out of his mind then the biggest disappointment was
The steak who buys the steak that’s the toughest steak I’ve ever eaten I dropped down on the steaks because my business has dropped it was a choice steak it’s not my black gang it’s your right I love the way you got excuses for everything I couldn’t do anything right I was he was
Amazing it was very hard for me to swallow I could I couldn’t believe it he said everything I did was wrong you’re very pumped up cuz I believe we have good stuff yeah are you asking me or telling me I’m telling you I think maybe you walk up uh
On the wrong side of the bed I get out the same side of the bed every day I know what the [ __ ] I’m talking about and that food was Bland I I can’t believe you’re telling my food sucks I can’t believe it I I I Hest think you’re out
Of your [ __ ] mind it ain’t it ain’t there’s nothing wrong with it yeah there’s nothing wrong I think you’re a little too critical over critical the minute you get down off the your high horse and start understanding what the [ __ ] wrong with this place then we might have something compatible to work
With are you finished are you done am I done I can’t believe I’ve just started unbelievable okay I going going clear my head I wanted some uh some [ __ ] I need some fresh air yeah M just show you where the door is go through that one there
Than he CRI ticked the [ __ ] out of me and just like really broke my balls and this guy’s out of control you I think someone needs to put him in line let me tell you something man for a guy to talk like that in front of me like that I
Can’t believe leave it and he’s still alive and we didn’t shoot him [ __ ] kill that guy coming up the battle’s intensified what the [ __ ] is that between chef ramsy and Sammy that is chicken Nolla it’s cooked halfway it’s [ __ ] and Gordon is shocked when Sammy takes on a customer
Wa you stick it back in a microwave all right put in a microwave nobody’s talking about microwave you’re the one talking about microwave do you work for a microwave company and later a brawl with Gordon they finally push Sammy over the edge do me a favor take your head
Out your your [ __ ] and get real with me nobody talks to me like that you look U pissed like you’re ready for a fight well all the [ __ ] truth I’m tired of It after a night filled with Samy’s excuses Gordon decides to take a closer look at the kitchen right this place is spotless absolutely spotless amazing what the [ __ ] raw chicken and cooked chicken where’s Sammy what the [ __ ] that what is that it called chicken Nolla when were they cooked Sunday we do
Those chickens can you get me Sammy please yeah [ __ ] know same [ __ ] different town Sammy have a quick look around the kitchen uh the kid place is spotless yeah very clean kitchen’s immaculate we try unfortunately the [ __ ] I found in the fridge what’s this have a look at
This that’s not the way we cook is it what we got chicken frenches there yeah cooked sat there and what’s the matter with what’s the matter with it what’s that that next to that’s a grilled chicken marinate we do for sandwiches and for salads that’s raw chicken Sammy
We can’t put them closer by each other oh come on I know you want to mouth off and tell me how [ __ ] wrong I am and I’m a [ __ ] meatballer but that’s a falling what’s this here it gets worse what the [ __ ] is that and why is it cooked
Because we had to make it raw and bake it in the oven it’s going to take too long the customers are not going to wait they’re going to leave well customers aren’t here so how can they leave they’re not here to begin with it’s a nice dish people like it it
[ __ ] I don’t know he comes in like his [ __ ] doesn’t stink and I was trying to be prepared but he gets my blood rolling and he’s out of [ __ ] control can you do me a favor can you get rid of the cooked meat and put them with cooked
Meat and the raw meat with raw meat before we [ __ ] kill kill someone he’s right he’s right argue back I’m dying holy crap yo you know that bro Jose you’re killing me my kitchen stab they’re not doing their job everybody wants to do something their own way and there’s only
One Chief and that’s me oh my God for for dinner yes please main course I got to stuff F off Sal stuff with a crabby the uh New York stre dinner service time is going to be outstanding and I want to show Chef Bram that we really do know how to make good stuff Jose I’m waiting for table 3es
That all almost ready thank go what’s the soul stuff with Jose I do vegetables and imitation crab meat imitation crab meat yeah why imitation crap me is too special I like fresh and stuff in the house well 7 don’t let me do it and everybody got to follow what he says how
Uh how can we have a special on a soul stuck with fake crab meat no it’s not all fake we we uh Jose you you told me the crab meat’s fake St C me I nor I can’t wait what kind of [ __ ] going to come back with now no no [ __ ] at
All normally we do put the r kbby we do $28 you taking the [ __ ] piss out of samper we all make mistakes you know maybe I cut some corners but don’t call me a liar or a cheat or dishonest guy I wouldn’t be this far being a liar
Cheater and dishonest so I think you should [ __ ] take it back I make me look horrible in front of this guy you’re my number one guy right son of a [ __ ] I don’t want the fish that’s not good excuse me sorry sorry what’s the matter with this say
It’s not fresh say it’s good but it’s [ __ ] watery bad how bad not bad though not bad not bad oh no come on he spits it out it’s not bad you’re [ __ ] delusional no no it’s not it’s not it’s mushing it’s watering and it’s [ __ ] disgusting
You’ll jump him down like a big [ __ ] baboon and it’s good I think we make great food if I didn’t make great food I wouldn’t be here so for this [ __ ] to [ __ ] tell me that I’m not doing good and really piss me off to be honest with
You watching this restaurant perform is embarrassing fake [ __ ] crab meat inside a sto it’s pretty obvious it’s become the appendix of restaurants in Stanford you just want to get rid of it and get it Outs to do Sor um I I think I’d like to have it just a little bit more done yeah what’s the matter he said what’s the matter a little more a little bit what’s wrong on it cold in the middle all right put in the microwave just put
In the microwave put in minute and a half the rock rock right Now SCH perfect or you more I kind of got the idea that maybe someone just took this plate because the Plate’s pretty warm and maybe just start back into the microwave instead of putting the lamb chops back into a pan them more yes thank you what’s the amount of w now what’s
The matter of w now [ __ ] busting my bow now wait let me see now it’s too much cooking for too [ __ ] rare and now it’s too much how do they want the meat the First on oh my go how do they want it cook Telly I don’t lost I’m
Going to go [ __ ] ask the lady right now with food now coming back it’s a perfect opportunity for Gordon to witness Samy’s customer service skills how did you want your meat cook did you want a rare how do you want medium so can we make you another one will you
Wait or you don’t want it at all wait but the thing is is I don’t want you to stick it back in a microwave it’s no we’re going to throw that out and make you new one nobody’s talking about microwave you’re the one talking about mic microwave they came out of a
Microwave otherwise they W be like exuding do you work for a microwave company you know so much about a Microwave unbelievable unbelievable [ __ ] out of here it’s all take a hike that is [ __ ] that lady taste it Sam [ __ ] tell me went to a microwave going to make it follow let her wait let her wait now I don’t know if this lady wanted a free meal or
Whatever I thought it was A total nightmare I kept my composure I wanted a kill her and I didn’t Jose it’s not your fault the lamb is tough you even [ __ ] tools to work with of course you’re going to create [ __ ] food here’s a land marker bring it to come on follow You no wait wait we’re not done yet I want to see you cut into it how is it is it still too rare you know what I’m done no more chances unbelievable oh my God I just wanted to pick her up and throw her out there’s a
A right way and a wrong way of handling something like that and she was totally wrong she sends it back three [ __ ] times ask her how does she want out there go out there and apologize to them I don’t want to apologize I don’t give a
[ __ ] Let It Go sick of you go out and apologize to them I’m actually really embarrassed that he that he made a scene with one of the customers tonight regardless of what happened the customer is always right in a customer service business so [ __ ] mad sucks I’m like so upset inside I’m
[ __ ] the fumigating tonight look like a jerk off front of his [ __ ] a real job tonight you know something don’t even make it none shut everything [ __ ] down and forget it I don’t really give a [ __ ] shut it down don’t [ __ ] do nothing so [ __ ] mad tonight look like
A jerk off FR his [ __ ] after a frustrating evening in the kitchen and in the front of house Sammy has hit his breaking point you know something don’t even [ __ ] make it n shut everything [ __ ] down and forget it I don’t really give a [ __ ] shut it down don’t [ __ ] do
Not it was uh one of the worst nights of my life and uh I wanted to strangle the customers tonight I wanted to strangle my guys especially in the kitchen everybody it was just a total nightmare it was a mess ladies thank you very much thank you thank you guys I’m sorry
That’s all it’s not your fault thank you for being so understanding I really appreciate it I’m the person that apologizes for Sammy because he won’t do it and I don’t want his reputation to be any worse than I I guess people already see it I can’t believe I I can’t believe
It all the time does the same story all the time the same problem I mean he don’t care [ __ ] lost feel so mad I feel so hurt I can’t get my staff to listen I feel like running away tell you the truth after an unusual evening in which
Samy shut down his own restaurant Gordon has now confirmed the source of the problems at sabatello 58 customers we served not 108 58 I’ve never seen 58 covers done in such a difficult way you know that is that normal for you go to the kitchen like that and talk to them
Like that if I didn’t go on there at all forget about it we wouldn’t have 20 entrees come back you’ve got no right as an owner to be so selfish and start picking on [ __ ] staff or blaming customers the problem is with you come on are you serious you agitate customers
You agitate staff why you so negative what do you mean negative I try to keep these guys happy I was in there trying Happy are you kidding me guys are making mistakes like you got to go back to school you said they all this is about
Me the the way the place is going wrong nobody talks to me like that people come here because of me people love my food Sammy I’m here to help I see a guy that’s passionate about running a restaurant but [ __ ] clueless you’re the hardest individual to work with my
Friend and each and every one of your staff are [ __ ] scared to tell you that you handicapped the kitchen and Men you far too big with two Cooks in there and you’ve got such [ __ ] imitation material on here they can’t cook it what do you mean imitation material that
Steak’s not [ __ ] Black Angus 1855 we used to carry Black Angus that’s what you’re charging for now Sammy it’s not about you used to $28 for a stuffed rolled [ __ ] fillet of Soul with fake crab hey you’re a bullshitter yeah I made some mistakes I cut a couple corners why I’m in a
[ __ ] tough spot right now what what the [ __ ] he would do it too no look at the level of false advertising on your menu and stop taking the piss out of you and Stanford did you forget anything that’s it so all this is about me of course it is I got to
Rethink I got some [ __ ] ideas and some plans I got to get going quickly but I want you to do one thing and what’s that take your head out your [ __ ] and get [ __ ] real with me okay I’ll see you in the morning good night stubborn
[ __ ] I don’t need this jerk off to [ __ ] tell me about how I run my business don’t tell me that all this is because of me he’s full of [ __ ] [ __ ] I didn’t like that and next time that I see him in person I’m going to [ __ ] tell
Him it’s a new day and Gordon has come up with a plan to get Sammy back on track how are you good yeah I’m good sit down you look uh I’m pissed like you’re ready for a fight do you think I’m here to fight no I don’t I think you have good
Intentions you’re a tough guy to get through to I know I know you’ve got this defense mechanism that no one seems to break down I came in early this morning to sort of talk to you to sort of try to get through so I want you to take me
Back to the beginning I need to know more about Sammy 10 years ago you ready yes holy mackerel how did you get this picture because I had these under under locking key that’s the bit of like of the bottom only my own business succeeding by 35 uh I always love the
Restaurant business working for my brother since I was small 9 years old makeup dough to making sandwiches and eventually making pizza which brings me into this oh my God my brother Benny passed away 7 years ago actually get me all choked up here this man’s a hero in
Your life right he’s the one that really got me motivated I love him he was like a more of a father I mean I would do anything for him he was awesome did you miss him totally cuz like uh like now I could I would love to call him and and
Ask for some advice it’s like I don’t know where to turn all has to come for me I’m like I’m bombarded everywhere I can’t believe you got that picture there you go this was a huge success this thing that’s how I made my money that’s
How I I bought my house and Gren that’s how I I got this now I feel like everything is uh draining me I’m trying to keep this Al flat and it’s not a little place anymore over there was smaller overhead I had less people maybe
Had more control over it now it’s like I don’t know look at that you remember that day like it was yesterday right yes that rer gives students a taste of a career in the kitchen he L that’s you in you know mentoring tutoring um prolific position
Now look at the way you were dealing with your staff and your customers last night and you know it’s [ __ ] night and day and that’s where I need to connect in there that Sammy not today Sammy I need your support but more important I need to get you back in love with the
Restaurant okay I listen you got my word not 100 10% I’m going to give you 220% I want that same feeling back I want to be that same Sam it’s sad that I wait this long thank you please thank you for your help thank you not
So Chef Ramsey and what he did really opened up my eyes I feel like um something’s Brewing something’s going something’s moving it’s the best thing I ever felt in a long time to be honest with you now that Sammy is focused once again Gordon has begun to make some menu
Changes for tonight’s dinner service straightforward lasagna first off a small amount Poise sauce two nice layers little bit of mozzarella in the middle heavy ricotta on top nothing gets put in the freezer in the oven now okay so we’ll do a grill filet Min table side
Little bit of th on there and I’m going to roast it now in the oven she goes some potatoes and bustles F now that Gordon has shown them how to prepare tonight’s specials he is looking for the front of the house to create some excitement in the dining room here we go
Two nice slices not thin slices Up Lift bang and away and present great this is just one small measure of you personally reaching out and doing something different here subal has never done taable side so we’re excited about it actually I’m very excited I got my
Confidence back I got my balls back I got my lasagna back on track it’s going to be great Tonight with news that Gordon Ramsey is in town sabatello is busier than it has been in years but only time will tell if we’ll see the volatile Sammy or the personable friendly Sammy I’m going to totally have an awesome night tonight when people walk out tonight they’re going to be
Thinking wow is that Sammy what a different we got two specials for tonight we got a nice baked lasagna also I got a nice black angles fion you don’t even need a steak Knife by the way I Tred the Fon okay okay take your time I’m very excited for tonight I feel comfortable
To go to the tables and sell the food we’re going to get yeah the play thank you how we doing Jose can you do that 13 table 13 and what about 15 you have the one for 15 which is three this man has to talk he doesn’t
Open up know he last time we’re going to be [ __ ] look uh Jose come on man help me out don’t rush me to get the table when you rush nothing is good thank you bro all right up the stairs please be careful is this medium actually you know
What that’s really rare want me cook a little more what I I’m sorry not problem just give me a few minutes all right oh no the medium no medium R oh come on for [ __ ] sake this is supposed to be medium bro come on don’t let me down
Jose come on quick he’s like completely behind already my husband’s steak is raw inside want me to cook more tot yeah take okay you’re welcome you want a little cook that’s medium I asked for medium put this back in the gr medium no no what happens you watch that Medium
Next thing what does it say on the ticket it said medium just read the ticket pal very simple although dinner service started out with a very cool calm Sammy problems in the kitchen have brought out the old Sammy God damn it he’s doing the middle line he service it
Out I’m tired of [ __ ] excuses I’m taking all the blame here I look like a [ __ ] jerk off this whole [ __ ] town I’m tired of it Jose he’s not communicating trying to do everything himself and turn slowing the restaurant down and making me look bad and making
Me go under I am not going to let that happen Jose just make the food damn it unfuckingbelievable Co snake the food damn it although Sammy may have been the main cause of the problems last night you don’t lose I lose I lose everything here tonight head
Chef Jose and the kitchen staff have dug a hole for the restaurant that is virtually impossible to get out of you guys are not communicating I told you you saw push on you see what ticket ask him what are you working on yes s call
Me let me know that you hear me yes Samy I got I don’t know you’re listening it was just a total nightmare it was a mess was a real mess nobody had to act together nobody knew what they were doing we kept getting the weeds we kept getting behind
Yes out in the dining room the customers continue to feel the effects of the problems in the kitchen you want me to cook a little more a little bit more we’ll be good sure for you it’s fine I know I know you said you had a hard time
Doing I’m I’m don’t worry thanks problem what’s wrong say medium oh [ __ ] come on [ __ ] hey now listen you’ve got to listen to me now it’s not good enough Jose medium requested no more excuses come on we got to communicate better otherwise I’m lose my [ __ ] shirt everything I ever
[ __ ] work for is being shot down the tube and being laughing stock of [ __ ] Stanford who the [ __ ] wants that we’ve been here for hours I’m hungry are you hungry yeah we’re hungry Jose let him do the vegetables damn it man you don’t let Jose do the all the work cuz he’s too
Goddamn slow we’re losing and everything here he speak Spanish talking in Spanish I don’t care yo can you can we do 61 I can it’s not cooked let me out do 63 don’t even why we finish the tickets you have in [ __ ] front of you don’t even
Grab these tickets do 63 get it going it’s going already no it’s now we need it now you got it going it’s coming now yeah we need it now Jose we can’t keep these people [ __ ] waiting you’re better than that Jose God cold dinner very coldon be back
Was a disaster to me this is one of the worst nights I yeah sit down another night another rough service and sabatello is clearly Running Out of Time the big issue here is the kitchen you have had a relationship with that guy for 13 or 14 years it’s like a married couple yeah you’ve Switched Off from each other you
Bark he ignores I’m not happy with him you know something I have been too lazy letting him do everything and not checking up on I’m really start to open up my eyes I can’t count on this [ __ ] guy anymore well know the [ __ ] truth I can’t count on him and tonight I
Thought it was going to be so easy with Stakes you s the medium the [ __ ] rare every came back rare any assle can cook steaks I’m glad you say it I got to do something different you’re absolutely wrong the more comfortable I get with this jerk off the more the more they
Take advantage of me but I’ll be honest with you he doesn’t step up to the plate tomorrow let him go get somebody to place it it breaks my heart what all the [ __ ] truth I’m tired of it that’s what piss me off that’s exactly what I
Wanted to hear in the midd of service I’m not going to count on Jose doing the job anymore and just sit back and let this guy do what he want ain’t happening it’s either I make changes now or I fail I don’t want to fail after witnessing two failed dinner
Services Gordon spent the night devising a plan to alleviate the problems in the kitchen let’s discuss menu okay there we are well now the secret behind this is we’re going to streamline the menu we’ve increased the meat we’ve brought down the appetizers the greens the sides desserts look at the size of
The menu Jose that is done to the maximum ability of what we got to cook out of from downstairs this new menu is going to be more better for us to knock all the food out it’s going to be easy for me tomorrow we’re going to relaunch this restaurant as a unique Italian
Steakhous Sammy what do you think I’m Blown Away by it what an awesome menu it’s so much nicer it’s smaller it it’s more attractive got some really nice Entre there really awesome changing to an Italian Steakhouse totally made a lot of sense because I have too much competition I think now we have
Something to show people we’re oing quality freshness great steaks great wine happy I’m ex excited excited okay good I was very nervous had a lot of doubts but after seeing the menu I’m not so nervous anymore I feel more confident and so prepared now to do something different let’s Go coming up everybody make that food like that if not it’s not acceptable with the relaunch upon them you make the insul out in Mediterranean I told not ready will the kitchen be able to handle the new Steakhouse menu I’m not on that [ __ ] side tonight come on can Sammy
Keep his cool Under Pressure oh my God Son of a [ __ ] [ __ ] will Jose step up come on Jose or could this be the night that finally sinks Sammy’s ship right now I don’t Know with the relaunch dinner just hours away Gordon meets Sammy and the staff to introduce the new dishes on the menu okay Entre this is our selling point the Basta we’ve seen that it flew out the kitchen okay 14 oz bone in New York state look at it 6 oz Philly Minong
Grilled LEL that for me is the heartbeat of this restaurant if we can establish that kind of exciting M with our Italian Steakhouse everything else will follow suit that’s our Jewel dig in have a taste get familiar with it and push it unbelievable right try it Chef Ramsey’s
Menu compared to my menu is totally different mine was old school look at way it’s perfectly cooked Chef Ramsey’s menu is so so Innovative so different so new I like it and I should have changed it a long time ago and I tell you right now I I want
You everybody to make their food like that if not it’s not acceptable see what it’s over there I want to be the same all the time yeah all right and the appetiz I want to be the same I told Manny too and I’m telling you cuz you
Know something man I can’t be nervous anymore where if I’m going to keep this place I’m not going to keep it if I’m going to lose it you hear me this week with this guy unbelievable man really open up my eyes not to just do the same
[ __ ] thing over and over and look what we got nobody give me fresh ideas nobody helping me out listen what this guy did thank God this guy came God bless this guy you know that it’s my fault you know that sitting on my ass not trying to make a change
Yeah tonight I’m counting onose the kitchen has to function better has to happen in the kitchen I want it to work with a brand new menu and a community willing to give sabatello another shot hi who are you he’s got some awesome specials tonight homemade lasagna it’s now up to Sammy to show
What he’s made of okay and also the flam is really good I am so excited about tonight actually I’m nervous and excited what’s a good nervous it’s like having little butterflies before you go on stage what I recommend from the gr is the it’s delicious with the restaurant
Now focused on being an Italian Steakhouse Jose’s ability to cook meat is put to the test come on Jose we’re grilling steaks and we’re cooking to order yes show me it can be done yeah big night got to talk I got it I got it coming up so we’re going to split the
Sticker how do you like Med while it’s good okay big big big night tonight it’s relaunch night and a couple of questions unanswered can Sammy run the restaurant the way it should be run and can Jose deliver on a menu that can possibly save this restaurant right now I don’t know
Welcome to sellos this is so good it’s like &m it’s going to melt right in your mouth wow enjoy sir guys enjoy I told you guys this is our last arra if we don’t do it tonight I’m going lose everything that I work hard for my family responsibility
To the community everything all right I like the 6 oz fet P how’s that good as orders Pile in you got to start setting some tables out or else we’re going to be in the weeds the kitchen is about to be put to the test and so is Samy’s patience that’s a lot
Of pasta make me another one we need to get this kitchen up and running and get the food to the table a lot quicker you make the insul out of Mediterranean not ready yet did you make that spetti butter back no not ready can you fire
Right away you hear me P I hear you sir I feel like I’m babysitting I hate [ __ ] babysitting I got a babysit the staff I got a babysit the kitchen it’s more like red Oh Come On You’ got to listen to me now it’s stone cold I don’t
Know why I’m getting really nervous I want to keep the customer happy please used to be good cooking used to be fast as hell I don’t know what happened getting old and Jose’s not doing the work we kept getting the weeds we kept getting bind come with
Me here’s my worry 58 cover in second turn of service table’s coming through yes yes service too slow but this is not normal this is [ __ ] worse than Spaghetti House is that what you’re doing no come on [ __ ] H I think Jose kind of lost his his sense of drive you
Know I guess me being too hard on him I finally realized that we need to go help him out show me it can be done yeah with everything at stake Sammy decides to jump behind the line to help Jose but will he make it better or worse let do
It do put here put here put here that’s good byebye now dude I’m going do everything myself just give me the EG routine when I’m over there I need you not now [ __ ] should did this a long time ago $1200 in my pocket okay good here
Let’s read the oh my God Jose kill me son of a [ __ ] [ __ ] watch out watch out T oh [ __ ] me it’s relaunch night and knowing it’s do or die for sabatello Sammy has jumped behind the line to help oh my God son of a [ __ ] [ __ ] thanks tell me it’s hot
[ __ ] [ __ ] thank God that my kitchen guys are not involved in any bombs or Rockets or decisions because we all be in danger put the meat back up you can’t take it all you’re not [ __ ] Superman come on waste of time put here put here put here Jose get it done all
Right you’re killing me damn it just want to get through tonight I [ __ ] had it I got it do go do another ticket let me do it I’m going do everything myself how much longer would we have to wait I’ll double check check on the time
But I I would give it about 25 or 30 minutes they’re still waiting for that table at the bar what’s that they got the full name in how could we you get about that tiet the machine printed it out down here exactly 2 minutes after you were in the
Kitchen which which one you got I gave you two medium rare bro the right one they confused now talk to him in Sp does he understand what he’s saying does he understand what he’s saying I don’t think you understand talk him in Chinese this is all going to die here I’m not on
That [ __ ] side tonight so organized we don’t know [ __ ] if they need you back there you should know what you’re doing it’s coming I promise they’re just they just wanted to make sure it was nice and hot it was really frustrating for the six people at the bar and they
Were sitting at the bar waiting for their food and that shouldn’t happen how how far behind is the coming out right now here it comes here it comes right now after a long wait by many of the customers Gordon hopes the new dishes will be worth the wait enjoy [Applause]
Guys it’s really good though really good very good but this is absolutely delicious I can’t believe the change sabatello relaunch ended successfully primarily because when the kitchen struggled early on Sammy jumped behind the line and helped instead of spinning out of control still a shot with these guys give me seven on the
Fly Beautiful hey hey to a better day at subel right hey good luck in the future tonight making these changes to an Italian Steakhouse it was a step in the right direction I it was a new menu was our first time doing it there was a few mistakes but we’re moving forward I
Think I think it’s going to it’s going to only get better help the restaurant I’m leaving here with a Sammy I’ve always wanted hey look at me seriously Big Boy a man that’s back in control he knows exactly what to do move forward and make those changes I’m going
To do my very best yeah [ __ ] you now thank you [ __ ] take care when I first met Chef Ramsey I thought he was an arrogant jerk it’s hideous and then I kind of saw the way he comes about it he really does care and he made me realize
I have a purpose and he got something out of me that I haven’t had come out in a long time and that’s hunger creativity it’s the will of doing good again take care my God finally I honestly thought i’ have to wait for a lunar eclipse before that guy seriously got the
Message and who knows sometimes Miracles can happen tonight on Kitchen Nightmares my business is about to close Gordon is in Hollywood W come you [ __ ] idiots to save a restaurant that is so unbelievable sir put your hands in front of you it feels more like the set of a
Hollywood movie starring a desperate owner there is a [ __ ] boss here so don’t argue about everything his angry son shut the [ __ ] up stop picking at me and a manager who just loves to decorate I like to make pran nice I don’t respect Mark I mean what else does the guy do
He’s an interior decorator for God’s sakes this movie is part tragedy congratulations it’s a [ __ ] disgrace comedy he I don’t like it but you clearly do good boy and part drama what the [ __ ] is wrong with you don’t [ __ ] start with me but for Gordon Ramsey it’s
A shocking horror epic was the matter that just might be his toughest challenge yet whenever I see that I’m going to be best off tonight it’s the world premiere of Sante LaBrea The City of Angels famous for its movie stars stunning Coastline and healthy lifestyle the ideal place to have a healthy restaurant but in spite of its location Sant LaBrea is in critical condition it’s chewy it’s like meat but not Dean the owner and his two sons Arthur and Sammy have been running Sante
For nearly 10 years dry red wine so what what does that mean I don’t only drink bro but business has dwindled to almost nothing and this fatherson team is in desperate need of Gordon Ramsay’s help I’m the owner I am the cook I’m the janitor I also do all the maintenance
Water with a thin very thin thread I’m holding this place life you want to take his table maybe Dad should hell [ __ ] no you want want it to be good right this place is running like without a [ __ ] Captain I don’t think my dad can really be a manager how much you just
Man out man sack up and do this [ __ ] man I always wanted to be surrounded with good intelligent strong people I needed help like genuine help I hired Mark about 6 months ago there’s a lot of food here I don’t know who it’s for my role
Here is a little bit undefined it was really no job title I’ll be the hostess I’m the best hostess we don’t know we don’t know what he does I think of Mark more of the interior decorator I want to make it feel like a a nice welcoming
Home I do what needs to be done I treat it as though it’s mine I’ve worked here since I was 15 years old I don’t remember the last time it was like busy just hold your breath it’s only 7:00 the nightmare is the fact that I’m not making money my father is
In at least $200,000 debt I owe everybody I owe the landlord taxes vendors short of my mortgage it’s really sad I I gave it my all I it’s my heart and my soul and my time all right man all right everything is u in Jeopardy I
Stand to lose everything I think we need chefs Ramsey’s help because we don’t know what the [ __ ] we’re Doing everyone at Sant laaa is getting ready for Chef Ramsay’s arrival I’m nervous and excited about meeting Chef Ramsey it’s like being awake in a dream AO didn’t show up [ __ ] AO didn’t show up again but owner Dean has just received upsetting news he locked his phone and his home
Aelo baby where are you man I need you his head chef aelo is nowhere to be found come over okay I really need you today okay bye a really is a no show today so it’s like uh what else is new [ __ ] Christ I’m a little bit
Nervous to meet shf Ramsey I heard the guy’s like [ __ ] 6’2 and [ __ ] like he’s a [ __ ] monster lebre Avenue one of the busiest streets in LA and home to hundreds of successful restaur restur one thing’s for sure the location is not an issue I’m about to find out what is my
God how are you Chef meet you Dean yes it is good to see you good to see you too this is different this is welome to my place it is different give me a u a little tour a little tour yes okay this has been remodeled lately not too long
Ago and I just put that in together supposed to be we grass you got all grass growing up the corner yes we grass growing oh you grew that yes we do Jesus Christ almighty actually that There excellent okay you got [ __ ] I’m not going to give it to you oh [ __ ] me it’s something about Chef fry it just freezes a part of your your your brain so the food tell me about the food is it all vegan vegetarian no no we’re we have chicken and fish chicken
And fish yes we do I thought it was vegan everything in the kitchen is made made in two versions either vegan versions or non-vegan versions how many chefs you got in the brigades uh what head [ __ ] I have actually I have none today my chef didn’t show up is he sick
Is he I don’t know he’s just vanished everyone takes advantage of me I’m not really making money I actually was spending money for last year what’s the problem of the restaurant St off what is it really money money is the issue here Mark spent $5,000 on these things they
Bought $5,000 worth of produ product so Mark’s your partner Mark is not my partner he’s just lend me $10,000 Mark is just big talker he just talks too much he makes makes many ideas he doesn’t follow up with nice to meet you good to see you nice meet you really
Heard so much about you explain to me what you do um right now I’ve been trying to make the place just a little more hip a little more fresh a little more modern right okay tell me about the design what are you what’s the vision
Here I want to be like no other place you’ve ever SE you’re definitely definitely not wrong there that’s for sure yeah thank you thank you I’m dying to get something to eat get up to speed of tasting some grass do you want to Pi I’m a little bit
Hot so I’m going to sit outside in the Terrace and uh I’ll bring you a menu yeah get some fresh air nice to meet you mark nice to meet you too really really thank you sweaty hands your hands are sweaty mine yeah I’m very hot I’m very hot and I only
Wear this for you and it’s hot so I can change it now excellent he is hot hot hot hot hot hot hot hot hot hot Hot all righty good afternoon sh Ry how buddy I’m all right man we got we going to give you I’ll go for the patty melt the turkey please patty melt okay and then I’m fascinated uh which I’ve never come across before MOA dofu what is that
It’s like a it’s like it’s like a stir fry mixed vegetable stir fry with the with black bean sauce it’s a little bit spicy okay and then I’ll finish off with the black and salmon thank you brilliant all right get it wow M tofu got a
Tofu way a grand order man come on hey what’s the dog’s name please tubs tubs okay turkey paty Ms turkey Petty Ms absolutely thank you Jesus Christ what is he eating right now that he’s looking like he’s picking through it like a dog [ __ ] turkey melts my God
If this restaurant Prides itself on being healthy that does not look healthy that is dry and they are disgusting come here look smell tubs there you go little bit more tubs there you go buddy he he he’s feeding the turkey pedal of the dog dude I saw him feeding
The burger to the dog first I’m so glad the dog ate I was so glad cuz I thought I to dog doesn’t e this burger we’re [ __ ] uh this here is a Mobu oh come on this is a joke he doesn’t like it didn’t know modu means [ __ ] in Chinese that’s for sure he’s looking laughing his he’s laughing his he’s ripping rice cooked to hell and I’m stuck here I’m the center do oh come on that is shocking my
God that’s what he was that’s what he was ripping apart oh that’s horrible though maybe he can get through to Dean about the food you can smell it you can taste it you it’s [ __ ] and this is the salmon here black and salmon black and salmon absolutely okay very black It’s dry and it tastes way too fishy for salmon like it’s been in a refrigeration unit that’s not even properly cool disgusting God the food is Bad hello was it just in terms of the presentation it looked like a dog’s dinner then you get to taste it mhm it’s hideous healthy food yeah does not have to look like [ __ ] and taste crap no I agree with you so oh God Jesus not that bad show me where the
Salmon is it was smelling fishy un [ __ ] believable fresh salmon oh dear that’s why salmon when did it come in yesterday yesterday my salmon was very fishy you got all that in there yesterday yes yeah that’s you got the salmon and the turkey in the same container melting so the
Chicken comes in fresh yes it does I guess this is extra you know whenever we have it why are you lying no I’m not lying to you this is not exactly what I expected to find in a healthy restaurant what else is in here one of Chef Ram you found all the
Stuff that’s been there for a long time it’s rotten it was very disturbing to me your food is about as healthy as these vegetables I didn’t realize that nobody looks in the refrigerator were you going to serve this tonight no all of a sudden Dean there’s a lot of food in there that
You’re not serving when I smell [ __ ] hey I go straight for the [ __ ] juggler I felt destroyed it was unbelievable I I feel like breaking down completely I let the chef take care of the the the um refrigerator I don’t look into it this is your business yes it is it is
True there’s nothing for me to say the biggest problem in this restaurant is you congratulations it’s a [ __ ] Disgrace coming up Mo doof is a pile of [ __ ] Gordon transforms Dean [ __ ] idiot and gets him to take control of his business there is a boss here even if I’m wrong just do it but there is still chaos in the kitchen [ __ ] order what the [ __ ] is wrong
With you don’t [ __ ] start with me can manager Mark take the Heat and then later one shocking surprise sir put your hands in front of you that will change Sant laaa Forever After Gordon discovered the deplorable conditions of the food storage it’s rotten owner Dean is
Devastated I mean it’s okay if I sit Down dad got very emotional I felt like hopelessness kind of feeling from him you know in a way it was really [ __ ] sad what happened today man will not happen again because we got M Gordon on the [ __ ] side yeah you get your goddamn R will never happen again and all these
Things supposed to be dumped by goddamn AO yesterday look at it there he is where have you been all right fake brain that somewhere 2 hours late chef Aurelio finally shows up for work you better [ __ ] deal with this like a man that’s all I got to
Say what happened with all the stuff inside the refrigerator is all bad and moldy and [ __ ] and stuff like that we should have dump it before do you remember egpl supposed to be dumped you know it’s okay who cares dude yo man we had a [ __ ] up situation today man can
We even trust this guy can we trust you anymore or what I mean I don’t know man no man we trust Take him back with open arms Ser it’s it’s the cancer you’re talking about we can’t do this anymore man my dad’s got no balls man he got no balls in terms of this he can’t get rid of them can you get inside and look and see what’s going on please take care of
Everything I’m distressed you know I can’t serve any food without it I’m stuck here I have no choice I got to keep him because I would have no one otherwise I see the tears flowing dead I really want to cry it’s all right man going be good come
Here give me hug man show me some love let’s get some let’s get some some fatherly L [Applause] [ __ ] all these chaos all this confusions this is the worst thing can happen to a restaurant owner actually it’s kind of cringing to me it makes me feel Bad for for dinner come on with me please J disburs it is and for yourself sir uh the saffron now that Chef aelo is here for dinner Gordon has an opportunity to see if the restaurant food is any better when the chef is around did you see the
Fridge yeah yeah anything to say or no I don’t have anything nothing to say it’s my fault he knows it’s my fault I guess it is it is my responsibility after all I’m just cook I’m not in charge I can do whatever I want here so you
Know that’s why I never go somewhere else I need pants dude pants I need pants you have some more pant ready no the chef hasn’t put the stuff back in the fridge they they didn’t you know they got busy so they got busy M why are you scared of the
Chefs uh because if you leave nobody going to be served aelo is one of those entities in my life that I can’t live with and I can’t live without I’m tired dude we have uh Mediterranean platter like humble tabuli B that good too heavy it’s not the worst it’s not the best
Though it’s an hour into service and dinner conversation at this restaurant is primarily about the poor food whatever will you will you bite this and tell me this is good will you bite this maybe I should give them a recipe of how to make excited about eating healthily this
Evening no we’re not very happy with this no right damn thank you Che having heard the general sentiment of the customers Gordon heads back to the kitchen to get to the root of the problem Jesus Christ oh my God oh my God what is that you almost got in all together oh
Unduck it’s duck but it’s unduck it’s fake fake duck fake duck so you call it what we call unduck unduck unduck right now I feel like I’m getting completely [ __ ] is that popular yeah it is actually a lot of people ask for that too un duck [ __ ] duck [ __ ]
Duck that’s fake fish fake fish and it looks like fish and tastes like fish and it’s got seaweed on on outside we have everything that’s on this is incredible so far I’ve had unduck unfished and unfuckingbelievable what a mess not my favorite no hey God bless Los Angeles you’re joking on
It after a disappointing dinner service thank you so much I hope you guys see you guys again thanks again have a great week Gordon confronts the staff with the harsh reality of the situation I’m somewhat confused um nobody seems to take and accept responsibility everybody’s a free-for-all no rules no one’s fear for
Their job just a lack of care I think a manager needs to make sure that things happen all these things that unattended to I I have to take blame for it’s all me for some reason people are not listening to me my management style is not functional is not working let me
Tell you yeah what the problem is here at Sante lack of management yeah that’s clear that’s happening but let me tell you the biggest problem here the biggest problem here is the food not just the food it’s the [ __ ] everything’s a gimmick on chicken unduck your philosophy is not healthy style the [ __ ]
I uncovered in the freezer the discovery in the fridge you got grass hanging from the ceiling it’s like [ __ ] Lord of the Flies up there have you seen the [ __ ] hovering around there mm- I am not going any further until this place is [ __ ] clean and I mean
Spotless if a health inspector had witnessed what ey witness just in one of the fridges bang Game Over clean this [ __ ] pig sty this place does not deserve an A and the only thing you’re getting from me tonight is that an F there is staying on and guys I’ll take it down tomorrow
Personally yeah when it’s up to the standard of an a now move your [ __ ] Asses there they staying on after giving Santi LaBrea an F for their filthy kitchen I’ll take it down tomorrow personally yeah when it’s up to the standard of an a now move your asses the staff worked through the night the FL coming out of this one cleaning every
Inch of the restaurant I certainly wasn’t going to have Gordon come through and say what is the matter here did you not listen a thorough cleaning is the first step that Sant LaBrea has taken in the right direction but before Gordon can change the menu or the food he needs to change
Its owner good morning good morning sir how you feeling very good thank you so much I’m tough yesterday yeser it was very tough very tough but tougher than I expected what worries me is that the burden is on these you’re not letting go you’re not releasing any of that
Pressure it must be so frustrating inside because nobody’s listening Dean that’s the problem the chef’s not even listening you employ them they don’t employ you you have to know how to talk to these staff you’re correct yeah we’re now standing on the top of the canyon
Nobody yeah can hear us so what I want you to do is let it out out let’s start off with Mark first yeah what have you got to say to him get the [ __ ] out of my life I don’t want you around yeah that’s it that’s how you tell
Stuff pathetic here we go Mark understand that you’re here to run the restaurant yeah not to run crap up my walls start listen to me now Chef aido if you ever leave my kitchen that State again look for new job you little [ __ ] AO what what what’s going on with you
Didn’t I tell you to go ahead and clean the goddamn refrigerator I mean [ __ ] it’s not difficult it’s business you have to get a grip before it’s too late I want to know from you face to face that you are going to accept responsibility and more importantly take
Control I’ve got to hear you it is hard for me to let go but you know I have to take Chef ramy’s advice Mark that’s better good listen no more [ __ ] no more [ __ ] [ __ ] around no more whatever it is that you bring no more functua
[ __ ] and don’t put the mirror here I want to put that there just do it for me this time please this just just this time what the hell no more okay no more excent I give it to him Lim aelo what the [ __ ] I know you for so long and I
Know your family I was stupid enough one one time three times four times six times 10 times I took you back man who the [ __ ] is in charge in this [ __ ] kitchen good well done now that sounds like a boss it feels great to just scream out and say those things
I’m not used to doing this W come you idiot last one here we go W up you [ __ ] idiot God damn it excellent good hey Gordon right now kind of gave me a little bit more confidence I’m ready now to go ahead and do my job a lot better how’ you
Feel great having completed the exercise Dean returns to Sant and puts Gordon’s lesson into action unfortunately it’s with his son what the hell happened to all my apples here oh please man took this [ __ ] out I don’t want to see the the end of the bottles here I took them out I’m not
Putting them back don’t talk to me like this anymore okay don’t [ __ ] even if I’m [ __ ] wrong do humor my dad exploded it was a Kodak [ __ ] moment man there is a [ __ ] boss here so don’t argue about everything just do it it’s my [ __ ] I’m responsible [ __ ] he laid it out man
Like little bell out of [ __ ] flame and [ __ ] came out it was awesome it was great at the end of your sentences say but I’ll do whatever you want sir okay last am I the boss here or not you are then listen sir listen to me that’s it
Me after Dean released his frustration everything settled down just in time for Gordon to inspect the kitchen good Peppers fresh yes fresh it is good Gordon came in and he kind of checked everything out and yeah everything was good everything was clean topnotch welcome back yes yeah yeah keep it there
Yes yes thank God it the F did not stay more than you know 10 hours overnight with the kitchen now in proper working condition Gordon turns his attention to the food two specials on the menu tonight yes first dish is a halib we’re going to cook it in the marinade second
Dish salad of shrimp local shrimp it’s really nice to see Chef Ramsey be able to take his Gena and bring it down to our level like we’re doing ghetto Gordon shrimp dotted around this is a celebration of California and now on halber to vibrant straightforward dishes it’s 30 minutes before dinner service
And although everything appears to be moving in the right direction Gordon gathers the group for an important meeting now Dean yesterday there were some serious infractions in this restaurant yes spoiled food yeah problems throughout yes here we is do what you have to do sir put your hands in front of you Together Do what you have to do sir put your hands in front of you PS together I had whoo like What what the heck is that what did I do I said where did I break the law it was a scary moment I am fed up up to here with you walking around picking up after your Chef running around after your sons after mark tonight you’re not doing that
You’re not touching anything tonight you’re going to tell them exactly what you do run your business vocally you’re not getting arrested you silly Billy hey relax look at him he’s about to cry Jesus chist I see what you mean you’re yes that’s right my dad’s supposed to be
A manager he’s supposed to be verbally conducting the situation as opposed to like physically cleaning about their people thank you Bob okay first day will just about to arrive let’s go good luck by the way thank you try not to show the handles keep them tucked in there yes let’s
Go okay guys I’m supposed to be the boss so I can’t help you okay just do a b if you can I’m very very excited about tonight and I I’m looking forward to see this place swamped now I’m going to try not to let things go out of hand good
Evening please sorry keep you waiting this is Mark our host for the evening Hi how are you I got you guys some beer and wine tonight push the specials yes yes now let me go explain the specials real briefly we have a a spiced halet which
Is marinated in fresh yogurt and then we also have a shrimp salad the specials are really good um and they’ll be gone quickly I have the special the H special you got it okay this is for table two two H special show time I can’t I can’t clap
But did you want something to drink mer and M he was frecking again oh no he’s a napkin it was a warm night here in La I thought oh I’ll be smart I’ll wear a light shirt hi ladies how are you good how are you do you guys have a
Reservation he’s touching them with these sweaty Palms don’t touch the customers I wasn’t sweating that much but the shirt was catching all of my sweat I don’t like wearing deodorant what can I tell you damp it down or dry it or absorb I don’t know it’s all leaking over oh my god mother
[ __ ] don’t touch anything I can’t help it you’re always torching to have to be in handcuffs and just try to work normal way what is this doing here can you take it to the front please right now hurry hurry hurry up like run run run run come
On I’m always tying the loose ends for everyone now I cannot okay halet now okay one halet for this order this is one of them for table two get the H it ready it’s ready take take that take that all right ladies enjoy beautiful oh it’s really good the specials have
Nearly sold out which is great news now Mark well he’s just sweating like a pig running around like a headless chicken and sweating all over the place as for Dean I don’t think this guy is finding it easy he’s struggling not to run around after his own star crazy this one
Is this one you sure table two yes yes just go it’s fine table two that’s the last Cali right did um you want any of the specials cuz I could maybe hold one cuz I think they’re going to be G I’m going just tell them to hold those
Three hbits okay until they get your order all right aelo aelo will you hold three of the specialist on table for give me a ticket please okay give me a ticket all right the halut I’m out of right now so sorry you said you still
Have one H left or no no more no more no more so what is this going to do with this one Mark can you come here for a second first of all you took an order you took a [ __ ] order don’t [ __ ] do it godamn it Mark should be
Taking order he doesn’t know how to take an order he’s he’s always making mistakes and I let it out list I understand I I’m the [ __ ] boss here understand I understand it’s Crystal Clear it’s Crystal Clear D crystal clear I made a poor choice at that moment it’s
Not like I spit in someone’s suit are you guys at a pause or St thank you there any more wine or anything good thank you thanks for coming in you got menus tucked under your sweaty arms oh God oh my God you can’t tuck menus under your sweaty armpits and then hand them
Out yeah I hear you mark please what is he doing now menu’s tucked under his armpit Gordon please this new home so I don’t need it’s your [ __ ] member of Staff the [ __ ] has to leave has very very bad sweaty armpit and he put the menu under his arm you have to take
Care of that it was ugly go home and change that shirt God damn it please please just run back okay run back you got it you got do Something as Mark heads home to get a new shirt back at the restaurant customers are lining up and Gordon is on a mission of his own hello sir um I’ve got a friend that sweats a lot I’m looking for a really strong anti personman but really strong thank you
And I’ll take both of these thank you boss thank you it’s a different shirt it’s heavier I’ll probably sweat more but at least people won’t see it cuz it’s a dark shirt hopefully if this one takes the sweat go if I kick my [ __ ] ass sorry yeah okay okay now
Stop thank you sir okay hey quick Jesus Christ secret made for a lady strong enough for a man he’s a [ __ ] funny little limey bastard right come here you let’s go I would like to think you’ve learned your lesson look at me if he undoes these yes
I want a guarantee that they going to run your business and not pick up things Bob do the honors please thank you I’m positive yeah don’t fall back to your old ways thank you officer B you sir Let’s Go Dino move huh yes yes yes yes come
On no no no aita when you’re ready I can take another order let me know once Dean’s cuffs are released his managerial skills are put to the test there’s a hair in no way and then her Posta was cold oh my God that is hair what the fu is this
Make another order of Penny it’s going to take long I don’t know if they want to wait do it now I’m waiting to Boiling this [ __ ] man just take the hot water from here take it easy relax I don’t want to take it easy relax relaxing take
It out of there I just want AER to understand what’s really going on I needed to be the boss I needed to actually do my job you want to cook I don’t want to cook I want you to cook just listen to me go to the back don’t
Stay here I want to stay here and you’re going to do what I’m asking go to the [ __ ] what a [ __ ] attitude after another disappointing dinner service comes to an end thank you thank you thank you Gordon tries to make sense of one of the most bizarre evenings he’s ever witnessed the good
News first within 15 minutes of announcing the specials the halbot sold out Dean tonight showed significant signs yeah of becoming a better manager unfortunately I had to handu you in order to get that out of You the biggest problem still in this restaurant is the food the feedback is the food is Bland boring and barely mediocre tomorrow we are going to relaunch this restaurant I want people to say Le Sante yes is the healthy restaurant where the food tastes great wait coming up what what what a crisis
In the kitchen pushes Dean over the edge best and aelo out the door what’s the matter you are not going to believe what happens next aelo on Kitchen Nightmares if there were ever a restaurant that needed a makeover it was Santi LaBrea and Gordon’s Crew worked through the
Night to pull it off excited big big big day today take off your blindfolds then you Sant La bra clean fresh and green this is beautiful we cluttered the canop inviting fresh here we go outside Pao right look no dirty white curtain fresh Shades hand painted blinds new benches oh this is [ __ ]
Comfortable man look at the color of it nice new vibrant it’s almost like the dream materialized everything I was dreaming about it just came in flashing in my face what a change what a vibrant sexy healthy change awesome I moov to tear so much cuz he’s a brilliant man cook ready
To go inside yes look at this oh my God oh my God oh my God we painted the entire restaurant we added a beautiful mural on the wall that was flored I mean if my mouth could like unhook it would have done that no more tacky plastic tablecloth a proper healthy vibrant
Fresh Restaurant no clutter you two just don’t clutter the place up again this is what La wants this makes an incredible statement they took what we had and they made it better and smarter and beautiful now this oh my God the menu absolutely crucial when you come into something
Healthy and vibrant oh Jesus Christ oh Christ dad got really emotional when he saw the new menu I’m so happy to see my dead happy we’re not looking through 150 bits of crap it’s fresh and if it’s not fresh it’s not on there I’m happy for
You you deserve it and your sons deserve it thank you man no question this is a good beginning I would never ever be able to do it without Chef F okay absorb have some fun and I’ll see you in 5 10 minutes yes well done in preparation for the big relaunch
Gordon introduces the staff to the new dishes gone is the Bland MoGo dofu and dried out fish in their place wonderful chill tomato soup egg WIP for Tata the eggplant sea bass casset the lentils the salads and your favorite the tofu yeah it’s been grilled it’s the most
Important night so far of sant Le Mark you’re hosting tonight greet sit them down don’t take any orders you got it no worries well don’t just stand there staring at the food get some KNE and forks and taste it it was an amazing day today brand new restaurant brand new menu brand new
Feeling brand new man it’s relaunch night and time for the the world premiere of the new Sant LaBrea Hi how are you guys tonight how are we doing we okay I don’t want to see CLA here all right I want everything to be clean at all times okay hit wonderful wonderful
SE like the cheese appetite sure this mushroom with the cheese first and then the tuna and the beet salad thank you man do you decide if you like any wine Santa Barbara Santa Barbara you got it thank you thank you what are you doing can I you don’t
Want me to bring one I thought he wants me to sell wine so I’m trying to do you want me to just tell them then okay Mark once again he didn’t listen to my instruction and he was taking an order and uh I wanted to take control of that
Don’t I already told you once who the [ __ ] is in charge don’t take an order I won’t I won’t okay relax I won’t tell me once I’m telling you again you told me to take drinks I want this take order Dean is the boss Dean is the hter dean’s word is
Gold Dean feeling the pressure as more and more customers arrive at Sante so put things in in in its own place and don’t eat Don’t drink don’t do anything here this is not good okay whenever I see that I’m going to be bissed up and his kitchen staff is starting to feel it
Too just hurry up a little you got to you got to run a little bit just hurry up a little just hurry up a little bit I need the food out I can do those two things at the same time just listen to what I’m saying do it
Fast you really want to live look I keep in mind what I say okay what what I’m keeping mind what I say God damn it stop it goodbye [ __ ] out of my life I’ll do it next let’s go CH be right with you in a
Second you want to treat me like he’s OB that’s some [ __ ] I’m not like the other guys where is our grilled cheese and our hummus Zane what come here what’s going on on what the [ __ ] is going on what’s the matter get [ __ ] out of here I don’t hear get out I’m tired
Of the [ __ ] ailio ailio [ __ ] relaunch KN come on F what’s going on what the [ __ ] is going on what’s the matter don’t [ __ ] fed up with Dean’s new management style Chef Aurelio takes off during the restaurant most important dinner service IO [ __ ] relaunch night come on what in the [ __ ] what happened
He’s going like this you know going slowly I can’t [ __ ] wait for it I said hurry up and listen to me he won’t listen so God damn it I don’t care enough already it’s the end of the lion I’m not going to take it anymore this is unbelievable the [ __ ] Chef’s run
Dean’s going [ __ ] crazy what have I created a monster said run your business but don’t start slamming into everybody the rest’s spilling up this guy’s [ __ ] mad I just want to I want to say I’m sorry to the CHF BR I want to tell him who is Dean you
Know like he’s not a good man come here I just want to say I’m sorry okay no no no but listen listen come here this is important this is launch night I can’t beg the [ __ ] you do care don’t you I care I beg you on my life want to list
To me at least at least pay me the rest of the money you ow that’s all you [ __ ] care about I’m not going to be your goddamn I’m not want a war without fi okay how much money you owed he owe me 140 bu no no no no no come here there’s 100
Okay the rest it comes after service please I was going to do this tonight okay thank you thank you come here calm down big deep breath yeah pretend you’re in a yoga class just cool now discipline yeah but don’t screw it okay big deep breath it’s an hour into
Dinner service right thank you yes and Aurelio’s absence has caused a backup in the kitchen Grill four portion so you stay in front yeah yeah she’s ready out in the dining room customers are left waiting for their food we’ve been sitting here for like 15 minutes 15
Minutes only I have some people waiting here for longer than that sorry about that this is brand new I will I was watching everything fall apart no food coming out our customers were like waiting hungry waiting hungry we waiting hungry with a dining room full of hungry customers Gordon tries to salvage the
Evening we started off badly yes really badly can we at least finish strong you have to look at me motivate the team as well yes get a grip yes let’s go yes breathe deep don’t worry about me don’t worry about anything just do the best you can t band for table one right
If you want go okay one more this restaurant belongs to all of us hepl you all have a lot of passion for it now it seems like we’re closer together look at it it’s beautiful mine’s really good and I really like the sauce and the vegetables that it’s on
Thank you thank you it made me feel this much better I learned a lot from this experience about myself what I’m capable of what I can do learned how to manage this place after a less than spectacular start the staff at Sant laaa rallies and pulls off a successful relaunch thank
You thank you very much thank we’ve come a long way since the beginning of the week trust me this place definitely felt like a completely different restaurant from the one I entered when I first arrived here hey each and every one of you cared full of passion energetic and more importantly
We didn’t give up work together as a team yes you guys are a family okay good night good to see you thank you so much line wise good to see you too put a smile on that face good night tonight I need 2 minutes with you guys
Give me 2 minutes please yes right take a seat okay you have everything you need yes to make this place successful I honestly truly believe in it so manage it and don’t be scared I’ll try I seriously want this to work I’m rooting for your success thank you so much genius thank
You again thank you thank you sir you make it work you got two great boys there than you much take care bye thank you so much modu Dofu