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Season 6, Episode 6
Gordon Ramsay revisits Café Hon in Hampden, Maryland, Chiarella’s in Philadelphia, and Leone’s in Montclair, New Jersey, to see whether the restaurant owners have taken his advice on board.
Season 6, Episode 7
Gordon heads to the historic Olde Hitching Post in Hanson, Massachusetts, where he meets an owner so stubborn and set in his ways that he doesn’t realise he’s the reason his restaurant is losing money. Owner Tom bought the business for his daughter Andrea, but six years later he is still refusing to let her run it. Gordon must fight a controlling boss who doesn’t react well to his criticism.
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Tonight on Kitchen Nightmares Revisited chff Ramsey is back in Baltimore Philadelphia and New Jersey holy crap where he checks in on some of his biggest challenges he has ever faced oh they were the most disgusting that’s [ __ ] older than me dysfunctional 86 of french fries and most distraught restaurants in Kitchen Nightmares
History it for it’s my [ __ ] fault first we return to Cafe hun in Hampton Maryland can I have everything body’s attention the owner was caught in a nasty battle with the community and I was afraid for my life what death friend and her staff was ready to revolt you’re
A rude [ __ ] then we’ll visit Chell in Philadelphia put it up let’s go with the family business was so bad that one owner had completely lost his confidence I stay in back I’m afraid to get on while his wife had completely lost her patience all right now I’m getting mad
And lastly Jeff Ramsey travels to Montclair New Jersey to get an update on Leon under no circumstances can we continue to serve food I’m sad to say and then we’re closing down Leon for the night we’re a lazy owner the major problem here is there’s no manager nobody in control this restaurant it’s
Hard for me to really show a passion was rooting the restaurant that his mother had worked so hard to build we’ve already drowned get ready for a night of surprising updates oh I talk about that as we find out who stayed on the road to success and who beer it off turning the
Restaurant back into a nightmare oh I’m pissed off what is that you’re serving rotten food we can possibly kill them then wake up you wake up shut the place down get out of here that is amazing thank youself as soon as I leave a restaurant I’m always wondering whether or not they
Stuck to the plan and I know you do also tonight I’m going to show you three restaurants I visited did last year and you’re going to be surprised at what I found out first up Cafe hun in Baltimore and the Maryland a suburb of Baltimore when I first arrived I visited
A local radio station to find out restaurant owner Denise Whiting was at war with the community she had trademarked the term hun which is a cultural icon in Baltimore she was threatening businesses with lawsuits the lawsuits I mean it went that far she demanded legal fees from somebody that was making tourist
Stuffff with just the word hunt on it after finding out what I was in for I mean she’s almost become the anti- Hun yes it was time to go to Cafe hun and actually meet the owner all right I want everybody’s attention can I have everybody’s attention but before I made
It inside I was faced with a giant and I mean a giant Pink Flamingo holy mackerel wow wow wow wow wow I’d hoped that the rest wasn’t on his last leg as well I desperately needed to hear Denise’s side of the story the problem is I federally
Registered the Hun as a as a trademark people scream at me from across the street just horrible things it’s got that bad I mean I was afraid for my life did you not Sue anyone I never sued anybody you didn’t sue anybody no did you threaten to sue anybody no but
Denise wasn’t telling me the truth I’ve done my homework before I got here I did I you know see you’re not being fair now after setting her straight the next step for me was to taste the food then I met my lovely server Amanda Amanda love
The hair thank beautiful and oh boy her hair was wonderful wow look at you they sure do love their hairspray in Baltimore for the B songing do he stick to the fish sadly the food was atrocious it’s like a flamingo turd just landed on my PL it’s dri and then these stone cold
Shrimp horrible said the shrimp tastes they had like a weird aftertaste to like almost almost taste like the refrigerator I I don’t understand this is perfect perfect trust me they were far from perfect and I could tell already I was going to have my hands full with Denise that night at dinner
Service this is asparagus all right I’m tired of seeing the asparagus different kinds of ways you cut off the ends and you BL C them I could not believe how Denise ran her restaurant any turkey on the board 86 to Turkey she was 86 in the whole freaking menu 86 biscuits you guys
Item 86 the pot pie after item 86 the catfish after the item 86 the french fries I thought she going to 86 me next 86 the Stak we don’t have steak oh my God sorry that was a disaster how how could you let it go this far after
Seeing how bad a leader Denise was I decided to talk to her staff about her behavior she’d goes up toward to the girls and tells them they’re stupid or she gets up to my face tell her to fix her hair she focuses on a lot of The Superficial things she micromanages it
Was clear that her very loyal staff were deeply affected by her actions it was time to confront Denise Denise you um you’re a rude [ __ ] ouch and I’m tired of it Denise you’re the negative in the restaurant people don’t like you they did not hold back but that exactly what Denise needed to
Hear I’m sorry that I’ve been a bit overbearing to lose this business would be for me to lose my soul and I can only say that this is the beginning of a new day Denise’s apology was a step in the right direction but the bigger issue was her
Relationship with her community so I hatched a plan I put together a select group of people that I’d like you to hear from okay okay please jump in the car headsets on Denise was forced to listen she pushes everyone around she’s focused on Denise Whiting and if you
Don’t like it you’re going to be sorry what would it take for this community to embrace Cafe hun again she has to walk away from the tra trademark she has to abandon it all claim to it say it was a mistake she does not own it Denise had a big
Decision to make give up the Hun trademark or lose your restaurant would she do the right thing I am so sorry for the animosity and the hatred and everything that trademarking a word just a word has done please forgive me that must have taken a lot of courage
To to say that but you never said you were going to give the trademark back yes wow this is amazing that’s that’s that’s kind of stunning after getting Denise’s commitment to change we were ready to relaunch Cafe hunt with a new Decor oh my God a new menu
That’s a look really good and an owner with a new attitude great job you’re doing awesome John thank you Johnny beautiful Cafe hunt was well on its way to becoming a fixture in the community once again so fantastic I’ve been given a great gift and an amazing opportunity and I will be
Forever grateful thank you thank you blood Week last year if you wanted to see an angry owner at war with the community then trust me cafe hun in Baltimore was guaranteed fireworks personally I felt like I was negotiating a treaty as opposed to fixing a restaurant I’m now back to find out is there peace coming
Up has Denise repaired her relationship with her staff and her community and we got good news bad news she wasn’t sincere when she apologized oh no or has she gone back to being the Tyrant of Baltimore you know we’ve had some issues it’s not a surprise to
Anybody I’m on my way to meet Regan and JoJo they’re DJs at the local radio station these guys really do have their fingers on the pulse in the community and they’re going to give me an update to find out how the locals have responded since Denise Whiting gave up
That trademark hun and what’s really happening in that restroom baltim is mix 1065 it’s joej Reagan in the mix Morning Show and we got special guest this morning as you may have been reading in the papers Gordon Ramsay’s back in town yeah we’re going to see what Baltimore thinks about
Cafe hun now hi guys welcome back to Baltimore thank you so much likewise good to see you guys see again I’m so happy to be back now the word on the street cafe hun have we got good news bad news in between good news good news the good
News is there’s there’s not a lot of news which is which is really good for Denise so it’s not people just violently angry at her at great there are still people who say she wasn’t sincere when she apologized um there’s still people who say oh she didn’t give up the
Trademark she did give up the trademark we know that for a fact 100% so there are people that just aren’t going to be one over but I think the majority of people have come around things are back to normal in that neighborhood and everything’s going okay um just as
Importantly the restaurant um has anyone been any feedback my wife and I were there a couple of days ago oh good um we had the crab cake we had the chicken pot pie w it was good right I saw Denise there was a Resurgence in her that I
Hadn’t seen that was nice to say yeah so are you going to head over and talk to her y good to see you both good to see you Chef Gordon Ramsey thanks for joining us this morning on the Jo John ran Show excellent good to see you both Absolutely that pink flamingo they haven’t got rid of that look at you two back Gordon nice to see you well how are you my darling I’m great well dear thank you first of all this place is heaving it’s wonderful let’s have a little couple of minutes together somewhere quieter okay let’s go
Over there in the B the caller wow that is crazy in there um you look great by the way thank you I brought you a little present can I open it uh please I’m GL to see what you think I thought because you’ve kept the big one on the
Outside I’ll bring you something a little bit more intimate thank you it’s was good to see you D it just seemed so special made me think he was thinking about me other than when he’s here how are you personally wonderful don’t get upset I know come on I know I’m just so grateful
Last time you cried for a different reason I have people scream at me from across the street just horrible things it’s got that bad I mean I was afraid for my life this time you know it’s happy cry uh it’s a happy cry I felt
Like for a whole year and a half I couldn’t be part of the community sure and as soon as we did the relaunch I went right to a community meeting that Monday and then I just started getting more involved in the community which is music to my ears you know it’s like the
Restaurant is one thing but I know come here come here come here come here you honestly as soon as I rejoined the community I really felt like the weight of the world had been lifted off my shoulders and I could be me again business in general um since I last saw
You where are we since the relaunch business picked up about 20% good we’re still working to regain people’s trust and get them coming back again but we’ve gotten a lot of new people in the door and that’s and people that said oh we stopped coming and now we’re coming
Again cu the food the service how are you feeling there I’ve been kind of overseeing things a little bit more but oh no been really good cuz remember last time it was interference it was just negative oh come on really what this Dy why is it sitting there is this wor
Something listen you look great the rest sounds amazing I’d like you to do something special for me now go cook me a special I’m dying to taste the food okay BR surprise me okay how are you my darling wow good to see you let’s sit down and we catch up
How are you my Dar hi you look great good to see you it looks amazing thanks for the compliment Chef Ramsey I’m dying to ask how’s she been much better this is real it’s a true it’s a lot easier to work here now it’s not good and she’s not coming in
Nitpicking she’s not picking at us [ __ ] festing giving asparagus lessons in the middle of service she actually can I have everybody’s attention this is asparagus all right you cut off the ends and you blanched them that must happened again I’ll have you know are you kidding me no CU she
Walked away Gord she walked away she walked away she walked away is she still 86ing things 86 the jerky 86 the french fries 86 the catfish no no no now it’s not like that now they don’t have a reason to hate her this it is a lot
Easier for us good how much has you changed a lot is she supporting you more she is and she’s also staying home more she cooked for us she waited on going on good CRA the manager got invited home for dinner yeah wow to her house to her
House Denise is a lot easier to talk too she’s more receptive to our comments she’s turned it around she really has and what is that it’s a guacamole Burger a guacamole Burger nice look at that they love the burgers wow I love it that’s delicious
Is it good m i get the opportunity to a cook for cheff memy and he really likes it it makes me feel really good ladies and gentlemen I’m so pleased to see the Delight on Denise whiting’s face the fact that not only is she a part of the
Community again but you as the locals feel part of this Resturant as well incredible thank you I’d like to introduce a very special guest give a warm welcome please Baltimore city councilman Nick Mosby sir Thank you on this day I would like to present you with an official Baltimore City resolution in recognition of your selfless dedication and continued support to the community and the city of Baltimore wowow Nick thank you so much thank you I appreciate the recognition really and
Truly and I know that you know we’ve had some issues and I really appreciate the fact that I’ve been given a second chance because not everybody gets a second chance in this lifetime and I’m very grateful to have had the opportunity to work with Gordon Ramsey
And I feel like you’ve given me my life back and my restaurant back and I I will be forever grateful to you thank you thank you st really appreciate it thank you inde wel done D I feel like I’ve earned the right to be happy again
I might be crying right now but I’m really happy inside I’m very proud of what you’re doing thank you yeah well done thank you take care good to see you okay best wishes thank you bye bye bye [Applause] guys let me tell you what really happened here this was a PR nightmare
That became a PR miracle and if only Denise can always remember to be part of the solution and not the problem then trust me cafe hun has a very very bright fure future in Baltimore that is the biggest [ __ ] Flamingo I’ve ever seen in my entire life what a
Monster next Chef Ramsey returns to Philly where Tommy defina was a Broken Man completely depressed I stay in B I’m afraid to get up I’m afraid who’s going to come anything me who’s going to shut my gas off has Tommy remained The Confident man that Chef Ramsey built up has Tommy
Personally made any changes or has he let Shellos fall apart come on look that wasn’t me South Philadelphia home to chellas owned by husband and wife Tommy and Dena defino shortly after meeting the couple but what’s missing from the restaurant we don’t know what’s missing customers I
Think our food is better than the area’s food around here’s quality is fresh right and I stand behind our food I could tell they were really in love with their food so what’s wrong with the restaurant I don’t agree with the way he runs the kitchen he’s not no business
It’s is that’s not the issue and his wife was so frustrated with him and their business the issue is you can’t better your business the way you’re running it we try right away I could tell this man was broken but now I wanted to get to tasting this amazing
Foodal thank you thank you wow there’s so much ve on here ve cutlet Johnny v paresan v cutlet with roasted Peppers V scalapino V Saka v charella v Sinatra why not add a v Madonna or a v belli I mean come on while waiting for my
Lunch I decided to have a little walk around what’s that you are kidding me and what did I discover a fullblown gy oh [ __ ] man what’s this guy doing Tommy he’s in your office you work out in him yeah what’s this yeah that wasn’t me that wasn’t me
There’s holes in the wall he’s punched some holes in the walls he’ll say it wasn’t him it was that wasn’t me man that wasn’t me and that on the wall there that’s my go oh [ __ ] not only was it a gym it was a driving range as well had a
Shank okay back to the food your aler thank you man that’s thread mhm it’s just chewy okay let’s get one thing straight the food was not good that’s Gastly what is this cussing combination it’s like someone’s thring up on my plate Tommy and Dena failed to
See that still stand I’m still stand by my the food was disgusting I I disagree with that that’s your opinion come on uh hello can somebody say denial no I’m not in denial you are going to have to get your head out your ass and it went downhill from
There he’s put too much oil I didn’t want to go back there fipe look just all swimming in oil and you weren’t going to say anything hey Tommy throughout dinner Tommy avoided the problems greasy and that’s right I think we need to go back in the back and check on your C keep
Going back there me I’m afraid he literally ran away from the problems right now I’m getting mad and Dena had no choice but to step in put it up let’s do I don’t know what you’re you’re doing give me table turn and give me the pass the special my God dysfunctional owners
And a dysfunctional kitchen I knew if there was any hope of saving Tommy I needed the help of his family hello the Double D’s Dena and D I came by here this morning to talk about Tommy we need to get him back hey good morning take a
SE listen I love you I know you love me babe I want you back I want me back too I’m not the same person I was in my whole life you have to get that person you got to reach inside Tommy and pull it out we want you to be happy we loveu
You we can make great changes but unless you’re back let me going work right now I want to fight yeah okay good Dena and D were able to build up his confidence and and finally we were getting somewhere Tommy was ready for change the next day we relaunched shella
Come on come on let’s go tonight guys let’s go come on it was now up to Tommy to prove to everyone he can run his restaurant how we looking here how we looking here coming right now table 20 table follow me table 20 hurry up and he
Did just that we’re good in there we’re good in there we’re good in nice ni good good good lasagna baby good job have the night great job and the Boss last year when I came to trillas in South Philly I met a husband and wife team they were about to literally give up on their own restaurant and let me tell you things couldn’t have got any worse we had a phenomenal week and made some unbelievable changes we’re about to
Find out if any of them are lasting coming up has the rebuilding of trell’s destroyed the marriage how’s the relationship between you and Tommy and later it’s an unexpected revisit not to be missed why is he lying to me oh I’m pissed off it’s great to be back in South
Philly I’m on my way to Chell an Italian restan run by Tommy and Dina defino now last time I was here Tommy was so depressed and Dena she was just a nervous wreck we made some substantial changes not just to the restaurant but to the owners as well I’m back to check
In and hopefully they’ve kept up Momentum hello hello wow how are you wonderful good to see you wonderful good to see you are you well yeah I’m you well look at this place yeah it’s bumping atmosphere is amazing how have you been good yeah yeah you’re quiet you seem calm last time I saw you you were a
Nervous wreck and it was almost like you hated being here yeah it was very stressful how’s the business been 20% better wow So 20% up which is great news positive how do we take it to another level how do you get it up 40% um I think a liquor license that’s what we’re
Working on have You’ been saving yeah just imagine what the business could do if it did have that liquid license we we getting there once we get that liquor license we’ll be able to be open later have a happy hour we’ll be like set um how’s the relationship between you and
Tommy I don’t agree with the way he runs the kitchen you can’t better your business business the way you’re running it I didn’t think she felt like that on a scale of 1 to 10 10 seriously seriously good and he compl is back yeah thank God where is he I think he’s down
This way once we changed in here let me get it Tommy and transition into the new person all right buddy table five we need five and six make the salads up all right how many shs how many Sho [ __ ] out oh good to see you good to see let’s go
CH come here are way where we going down to the office’s this yeah that wasn’t me that wasn’t me man that wasn’t me watch your head okay wow that better right look at this they’re the old marks they’re the old marks what are they they’re the old ones oh no no promise me
I haven’t hit nothing um W be damn that wasn’t me can I talk about that for [ __ ] sake that in it’s a ball I swear to God a ball it’s in there I swear to God come on look perfect I proud me sh all right you me I’ll take a
Larry DET honestly that’s a shank you’re not P pressing that I can do a couple times I’m let me see all right I’m going to do it easy for you look at that okay good good good is that good enough you’re still in great shape I’m telling
You I walk in the place is buzzing last time I was here it was more than 20% down you’re now 20% up um saving for a liquor license so you’re putting enough money away each month to save for that I am starting I mean we were still we
Still behind I mean you know electric and the gas and all that goes first but we were up from last year and that’s what I look at just as long as we’re up it’s positive exactly there seems more control less anger are you happier inside definitely can you see I’m
Definitely from before I’m emotionally in a way better place way better you need to get back to work that place and fill up that I a miss you man it’s not easy to find your manhood when things are going bad and he brought that back he he brought it back for me come
On hi no are you well I’m well I’m real well place is busy yeah it’s been good I actually like coming to work now you do yeah I’m so pleased to hear that Tommy looks less stressed is he better yeah he’s a lot better oh my God yeah he
Learned how to take control of his business without letting the business take control of him and that’s the biggest change in Tommy thank you you’re welcome lasagna that looks amazing chicken P wow Tommy Sit down that looks fantastic Dina take a seat my darling I’m dying to taste this when was this
Made today today today fresh fresh fresh that is delicious really really good indeed um last time I was here he was walking around with his head in the sand you were still giving you food 10 out of 10 and I stand behind our food the food was disgusting how you feeling
Now I feel that now it’s 10 out of 10 and I’m happy now and I’m happy because he’s happy with Tommy and I working together running a business together raising a family together we’re more confident together this is the happiest the telling I’ve been because we’re able
To communicate better and I’m not um sugarcoating anything coming back and seeing exactly where both of you are now it makes me really proud I want you to really see succeed so I’m personally going to make a contribution out of here to you both to help get that liquor license serious
Seriously we can be 20% up now without the liquor license get that liquor license we’re on the road jef Ramy is a great guy and I couldn’t have helped us any more I couldn’t possibly have thought but for him to make a contribution towards the liquor license
Is like just awesome it really is we the see thank yeah thank you Chef Fram coming in here it’s been more than a lifechanging experience it’s been unbelievable and he really he’s 100% behind me which is a great feeling it’s a great feeling all right listen keep it up will you yes
Defin yeah seriously yes well done thank you thank youself thank you for for here seriously take careen easy and stop putting those holes in the wall okay take care thank you Chef I love you wow I am so surprised I mean I had my doubts about Tommy but he has really
Stepped up and taken the ball by the horns and now is in control of his business and Dena she is completely transformed and as a couple they are united stronger than ever before and I really believe that Jurell is now is on its way to being back on top where it Belongs montle New Jersey home to Italian restaurant leonis run by mother and son Michael and Rose Leone we owe 1,400 for the meat overdue for the past month but you going to do Mich you tell me what do you want me to do when I first walked into the
Restaurant and what’s that thing there that’s uh my old uh television that I watch all the games on you watch games on there yes sir I was absolutely stunned by what I saw do you think that’s a good impression the customers Walking In For the First Time Michael
Just seemed clueless a lazy owner watching telly was bad enough but the decor was just as hideous oh my God is that a baby yes I mean they say that there’s never an ugly baby I think I just found one but that’s not you is it
No sir how are you how are you good to see you sweet and then there was mama Rose like seeing you nice hot I’ve been married three times I need number four she was quite a character I can’t start to even think about turning this place around until I
Get to the bottom of the issues the major problem here is there’s no manager there no nobody in control of this restaurant I take care of payro I take care of receiving doing the menus wow poor Mama Rose she depended on Michael to run the restaurant basically the
Staff is running this restaurant right now I I disagree but he wasn’t running anything except maybe his mouth are you here every day except Monday yeah I’m here every day so you’re here 6 days a week across those 6 days a week you’re in here you’re here here what 12 14
Hours a day no no how many I work the diners ship from like uh 5 to 10 5 to 11: so 5 hours a day how many of them do you sit down depending on the situation roughly three so you’re on your feet for 2 hours
A day yes holy crap in order to get the whole picture I decided to order the whole menu oh my God holy crap how many items on the menu over 100 100 I mean physically they parents oh come on guys can I have a knife of for please maybe a
Bag [ __ ] thick bag and while the dishes looked awful there’s no seasoning in there everything’s Bland it’s bland it’s bland pasta’s Bland they tasted even worse ah D It’s like a [ __ ] flip-flop are you crunching gr yes yes I think it’s good you think it’s good people like that re they love it
Actually I had heard enough Michael was clearly delusional I’ll be back later yeah I’d like to catch a plane out of here right now even though I wanted to leave for good I came back for dinner what is that big mistake I think it’s ve Che you
Think it’s ve pretty sure it’s you didn’t put it in there it looks like meat thrown in a pan but what is it though I don’t know it’s not labeled how could you not know stuff what mushroom smell that smell it that’s [ __ ] older than me smell it you’re I had seen
Enough the kitchen was so disgusting I had no choice but to shut the place down under no circumstances can we continue to serve food just embarrassed us I’m [ __ ] embarrassed everybody I’m sad to say and embarrassed to say that we’re closing down Leon for the night Leon’s never
Been shut down very embarrassed by it probably won’t S over this I’m angry at myself I think as the boss of the restaurant it was just irresponsible we’re going to turn the ship around my mother put in almost 20 years of her life In This Place her spirit her money
I’m crushed that I might down and I want to make it good but the truth is I don’t know if I can turn it around and it’s a scary feeling it really is come on SO with Michael’s eyes finally open we spent some valuable time in the kitchen
Together such of olive all in there yeah s pepper cooked on the bone why are we cooking on the bone more flavor right get that pan nice and hot how do you know when the oil I like smoke coming off there you got the steer in there
Wow that is unable it just melts in your mouth I think it’s time for change and I want to be the best time restaurant in town for the first time I saw this lazy owner making a positive change and then I knew he was ready to run his
Restaurant you may recognize him from sat on his ass outside watching television but that guy’s gone now you have a new Michael let’s go with a new modern look a concise menu are we ready to order Michael stepped up and not only surprised the staff right now listen I
Need one part Deli one Cod one rete day and then we’ll worry about everything else but that I mean now yes sir bu’s mother too Mama Rosa you happy yeah I’m very happy look after your son I will Michael proved with hard work he can run Leon three important words that I need
You to remember stay the course stay the course yeah I can’t hear you Chef in my restaurant I’m going to stay the course Good I’m back in New Jersey hoping that he’s kept his promise or has he reverted back to his old lazy ways I’m back in Montclair New Jersey to check on the Italian restaurant Leon’s run by owner Mama Rose and her son Michael last time I was here all Mama
Rose wanted was for her son to step up and actually run the business it almost didn’t happen happen but we finally turned into leader time to check in if he’s continued to make his mother proud how are you welcome back how are you doing how good to see you sir wow
This place is busy yes sir love the bus that’s good well let’s uh let’s step through there and have a little uh catch up I’m very excited to see Chef Ramsey today and tell him about the progress we’ve made in the restaurant and all the beautiful changes we have here at
Leon’s first things first where’s the television that’s uh my old uh television that I watch all the games on seriously I promise you the day you left there was no television here in the entire restaurant my word how have you been I’ve been doing well as soon as you
Left the buzz around the neighborhood and the food was fantastic the new dishes flew off the menu good I wake up energized I’m going to restaurant supply houses buying all the fresh ingredients looking up new recipes trying new things with me and my cook there’s a better stronger relationship there fantastic I
Started a delivery campaign you started the campaign yes sir I did a menu mailed them out to the surrounding towns and it’s been very beneficial you have been busy so this is a complete Revolution you are so much more hands- on now than you ever were before right oh huge big
Difference n Day Diana is he lazy yes John is he lazy yes sir I feel like that’s it’s finally my business and I’m not running my mother’s business that’s fantastic that’s absolutely fantastic and where’s the business sitting now uh it’s probably up 40% since last time
40% you are working hard yes sir gave you my word this is a new Michael energized my unbelievable I mean you are energized yeah yes ah what a lovely surprise hello my darling Hi how are you look great thank you good you oh my goodness me come over I’ve missed you we
Missed you and you’ve lost weight 75 £75 that’s incredible well time and you’re still hot stop come on I’m a year older you you don’t want to go chasing men at 45 years of age uh Michael I’m hungry yeah actually I’ll make you something Good welcome back to Le good to see good to see you again great thank you have you got 2 minutes yes absolutely Mama Rose looks amazing she looks fabulous God bless her Michael told me he’s here first thing in the morning he’s here last thing at night is he really working that
Hard he still shows up at his usual time 5:30 oh no oh no back to the beginning why is he lying to me maybe he’s scared unreal helloing how are you are you I wasn’t good until I just heard that take a seat please I had
A chat with Michael around the corner he told me he’s working so hard what time is he coming in he comes in at 6 6:30 that’s a plus for him wow wow 630 yeah I mean crazy you can’t run a business and coming in at 6:30 you have to set
That example to the staff is he helping with the payroll no he doesn’t do any of it infantry no nothing nothing oh Jesus so he’s not stepping up we’re here at 9:00 today we swept the floor we moed the floors we set it up bloody hell and he was physically the
Last one in here honestly and he found TVs across the street he found TVs across the street what do you mean in the bar in the bar oh jeez so he goes across to the sports bar to watch TV oh no oh yes he’s still Michael he’s still Michael oh truly honestly yeah
That’s so sad you can paint stripes on a horse but that doesn’t make it a zebra like just because you gave us a little facelift still the same person underneath I mean we all love Michael but unless he steps up he can destroy it I’m so disappointed he did not stay the
Course see to the day you left oh my god oh I’m pissed off he needs somebody to tell him what to do right leave it to me thank you I appreciate the catch up I’m hoping Gordon Ramsey would be able to help Michael and maybe give Michael another kick because Michael needs
Another kick okay Chef today we have a m Capri nice and our homemade eight plant parmesan wow thank you enjoy sir thank You what a difference what a difference what the [ __ ] is that oh my God the chilies modern clean tasting and are you that involved in the kitchen now yes these are both my dishes so I hope you enjoy them yeah that is delicious that’s good news unfortunately hear some bad
News whil I’m excited about the buzz business been up 40% delivery’s working brilliantly I’ve just heard from John and Trudy everything you told me about working so much harder is not what they think my question to you is why Bullit me through there I you listen you’re not Manning up you changed
Course the day I left what time do you come in every day 4:35 o00 try saying sometimes it’s 6:30 on certain days just not every day on any day mhm you got to be here before the staff how many times have I said that are you scheduling the payroll are
You helping out with those no I kept that as it is right now sh I’m we’re concentrating on the food the atmosphere you cannot concentrate on the food when you rock up at 6:30 in the evening Mama Rose I’m sorry but I’m disappointed you
Have to be tough you need to be a leader you need to be in here before your St you need to show that commitment they’re loyal members that have been here for a long time they don’t hate you they just want a commitment from you I’m sorry M
Rose I’m sure we got work to do I’m not impressed my up to now I haven’t been saying the course it’s very hard to admit that in front of my mom I should leave more hands on with the food with the specials with the servers and the overall
Business I just want to tell you that I’m sorry there is areas I could really concentrate for more time and I don’t want to say it from my mother I don’t want to make her any more nervous than she is but I really want to tell you
That you are right I could put definitely more commitment into this restaurant and do a better job I feel like I’m letting you down I know but there’s a there’s there’s a lazy streak in you when things are going well that’s when you got to work hard
I set an example that I’ve got to work harder than my staff jump back in there and nail it yes sir please you have my word I want to make you proud don’t let me down and don’t let yourself down and don’t let your mother down you got okay
Take thank you for coming back excellent I believe that shf Ramon gave me a little bit of tough love today cuz he really does want me to succeed he doesn’t want to coddle me he wants me to keep on driving and going forward damn I’m a little surprised to
Hear Michael slip back to some of his old habits and his staff clearly need more help and without more opening up shortly business is going to continue to grow so my only hope now he steps up and leads Leon on the path to success but more importantly God bless Mama
Rose in the days that followed Michael kept his promise to Chef Ramsey and is putting in more hours at the restaurant now only time will tell if he will stick to his word if Chef Ramsey vits again he’s going to see a more committed Michael that’s more in tune with his
Staff I’m going to make him proud and make this physic succeed three restaurants three different stories but so far all on the road to success in the restaurant business you’re never out the woods the good news is they are all heading in the right direction good Night tonight on Kitchen Nightmares Chef Ramsey heads to the historical old Hitching Post in Hansen Massachusetts what disaster where he faces off with an owner so stubborn fresh food doesn’t taste better Frozen it doesn’t matter if his [ __ ] on night so delusional it’s an insult to America and this area
That’s what they love he doesn’t even realize he is the reason his restaurant is failing don’t tell me that owner Tom bought the eery for his daughter Andrea it’s his way or no way you really upseted me a lot but 6 years later he
Refuses to let her run it I can do this you’re not ready to take P what instead he remains a control freak quiet don’t never do that and while the food is inedible look at it and always Frozen disgusting Tom is far from concerned there’s nothing wrong with that come on
Chef Ramsey is Thoroughly frustrated [ __ ] Blockhead and no matter what he says why don’t you just admit that it’s wrong it’s not wrong Tom refuses to listen I don’t care who you are Ramsey or not Ramsey it’s fight time enhan and mass I’ll in the ring and
Fight you every [ __ ] day but this may be a battle Chef Ramsey is unable to win I’m going to keep fighting you know what I’m going to do that what is that you serving rot and food we can possibly kill them then wake up you wake up shut the place down get
Out of here that is amazing thank yourself Hansen Massachusetts a tightly knit Community just 25 M miles outside of Boston in 2005 restaurant tour Tom ceris bought one of the fixtures of the Town a beloved restaurant called the old Hitching Post my first restaurants they were very successful and then I wented
To on another one to pass it over to my oldest daughter she wanted to become a restaurant owner like her father good afternoon old Hitching Post running and owning my own restaurant has always been my dream so I was extremely excited when we came to the old Hitching Post right
This way please but even though my dad bought this place for me my father does have the final say what did you do I’ve been working in the kitchen what did you do what did I told you you got to make sure water is in the front but I want
You to be there too why don’t you go because no you my daughter as good as she is she doesn’t know what it takes to run a big restaurant like this let’s say I will leave tomorrow my daughter will last 3 months and that’s the very truth
Tom will say Andrea doesn’t know how to pay the bills Andrea doesn’t know what she needs for cash flow key Point missing Tom doesn’t allow her to be a part of that he thinks he’s the only one that could run the restaurant and not anyone else Andrea if
You’re doing what I tell you make sure you’re cost dad check relax now relax Tom runs his business like it’s a small country he owns the beef tips people don’t love them don’t tell me that my father makes people crazy you do that all the time behind my back without
Me know to him the right decision is his decision don’t never do that go back to your work all of you he tells us I’m the best at this I’m I know what I’m doing who are you you’re stupid that was the most stupid thing I ever
Seen in these kids in the longest I’ve been here look my way is the only way and you know why because my way is the right way because of Tom there are a lot of things that aren’t done the right way the way we handle food what comes in
Through those doors it’s not always the best product a lot of it’s not good at all Dan they don’t like it it’s kind of H when we have all this unquality product I don’t really know why we don’t do any business since the day I bought
Your hit in post I just keep her money out of my pocket just to stay open my God we barely make it what are you going to do pay the bills and get it over with it I would have never signed up for this had I known that that almost 7 years
Into it he was still be in charge but we can’t walk away cuz we’ve invested so much in it so much time so much money but I don’t know what we’re going to be left With Tom is anxious to meet up with Chef Ramsey Chef Ramsey I’m right here so he has volunteered to pick him up and give him an early morning briefing on the old Hitching Post where B are you from qu wow the restaurant this Greek right no
No it’s an American American food but I have some Greek dishes okay yeah this is my third restaurant right I’ve been very successful my other two well done how long did you buy it 6 years okay I bought it for my daughter as a as a gift
Uh well I bought it for her future for family so she’s running the restaurant now she’s not running by herself I’m right next to her okay I I need to educate her a lot she needs so much to learn about this business I have a problem problem she doesn’t realize how
Much it takes to run a restaurant how many hours you got to put into the restaurant she’s not hungry for it no she’s not she’s not I give her a lot of authority but she’s not a hardworking person is she spoiled she’s not spoil but stop it how’s the restaurant doing
Now awful awful I mean awful awful I try to buy quality food good that’s very good we try to give generous portion a reasonable prices but it doesn’t seem to go nowhere and this is the honest truth how much money are you losing a week are you ready please 7 to $8,000 a
Week a week 30,000 a month yes exactly Jesus exactly it’s a disaster this is your third restaurant the previous two were successful the third one you bring your daughter in and it’s starting to go down correct that’s theana true this is it of it exactly listen thanks for the update and
Be up front and be honest with me so I can get to the problem straight away what you see is what you get wow look at this place Chef Ramsey how are you my daddy very well indeed and first name is Janice I’m the manager you’re the
Manager I am a right um don’t pick me up the uh train station oh my don’t believe everything you told oh really sure oh damn cuz he he was vocal always Johan is a person who feels that he knows what’s best okay um let me sit down please
Write this way I don’t think Tom has it within him to be open to change will he listen to Chef Ramsey unfortunately I don’t think so hello how are you good me Andrea ni sweet likewise Gordon good to see you nice to meet you let’s catch up
Obviously um I was grateful for Dad to come pick me up yeah so he is um instrumental in setting this up for you yes I always wanted to do this I love people uh Your Role personally what is that um I come in here I manage the
Front of the house um our functions that we do I deal with the public he said he runs the restaurant yes but I mean even after 6 years you’d think that you would got up to speed in terms of trying to run this place I can handle it and try to make it
More successful but my father’s not ready to pass the buck over really I can’t do um much of anything on most Parts my hands are tied just he’s having a hard time backing down wow because he let it slip that you weren’t that passionate about running this oh I
Think he’s extremely wrong about that why would he tell I have no idea why he would say something like that cuz he sees you know I work really hard in here to make it more successful I’ve got my husband to help me and I think husband
My husband works in here also okay where does he work he works on in the kitchen on the line um that also mentioned that you’re stubborn what are you stubborn about it’s his way or no way that’s why he says I’m stubborn because I have different ideas and I have different
Views but he has taken away a lot of my desire to do things and the the willingness and the drive that I had when we first came in here because um I am held back you know I’m stuck that’s frustrating right but there seems to be
A a butting of heads that we’re not making Headway is Tom nearby is he in the kitchen for you something going stack up when we first came in here this was my baby but little by little he’s slowly draining some of the drive that I had for it um sit down please thank
You you said I wasn’t passionate I didn’t I didn’t mean like that at all what I wanted to say is you’re not ready to take over why aren’t I ready to take over first of all you don’t realize how much it decks at restaurant the hours and the
Money Tad you’ve got to be kidding I don’t know how many hours and stuff I don’t see everything I’ve been by your side for all these years the experience is not there yet Andrea so how many years did you think that I needed an experience for the
Restaurant that you bought me what do you think is going to happen in this business that hasn’t happened in the previous 7 years who’s the stubb one in this relationship Andrea and she gets it from Tom from her father bu first of all none you or your husband
Are ready to face a restaurant with a very lot of business we do first of all you don’t even know that’s our fault that we do very little business we need to fix things Dad okay why don’t you fix it then for 7 years you were here yeah
How can I fix what you’re not allowing me to fix what do you mean I don’t allow you Andrea what do you allow me to do every Right For What in here I have to ask you to get ink you don’t even know when you to
Check how much money is in in the save because you take all the money I have no control over anything else but what I’m saying to you Andrea do you ever sit down and do your numbers how can you expect me to know what needs to be done
When you were doing all of that no no no this is a big issue right now and you really upsetting me a lot I no you’re upsetting me I’m working from an A morning to a night for you if you were ready enough to say to
Me that sit come this week that’s 3 months off what I want to work and I want to control the rest really how many we’ said that to you step down you don’t need to come in so much I can do this Dad we’ve already had this conversation
Like 2 years ago we never did we we never did but what I’m saying to you andread you’re not ready to take P that’s not true thank you Chef Ramsey has just discovered that Tom and Andrea are clearly not on the same page about Andrea’s capabilities my father told me that I wasn’t
Passionate how can we be when he sucks the [ __ ] life out of you and while it’s way too early to know who’s right the time has come to pass judgment on the food the lunch hi there hello first name is Carla K good to see you nice to
Meet you where you from I’m from Hanson grew up right here been here uh 26 years they’ve been with the first owners and now Andre and Tom are those two always busing heads they are Chef they are yeah so but anyways okay let’s start off what would you recommend cranberry hatic Chef
Cuz we are in Cranberry World down here uh cranberry hadock yes I’ll go for that okay got to try the meatloaf yes and then Lobster ravioli made on site yes chef it’s made on it’s fresh ravioli fresh ravioli oh wow let try one of them as okay thank you Chef Tom makes
Us say that yes everything is fresh here let’s prepare everything we need to do it’s not true all right Danny double check the shev Ramy love everything in my men it’s excellent food that’s good you got the lobster where only coming yes we do minute away
Good I know we in the area of cranberry but my God from napkins to the walls it’s cranberry ODed wow that was quick this is our Lobster ravioli this is the homemade ra listen Okay I apologize for that the lobster is not fresh the lob not fro you
Told me it was it’s frozen it’s frozen frozen Yeah they’re not even hot in the middle oh there I can’t do that to my tummy it’s Dreadful obviously store ball yes chef they’re nasty that didn’t even get swallowed sorry about that thank you Carla why would you come direction to order St board product I I don’t get it oh chefan
Yes he spit it out listen the longest I own the place I never heard of one complain never once next cranberry hattic cranberry let me know this one honey that looks good Carla right what is this we have the cranberry hattic oh cranber had yes oh oh come
On looks like some bear shot in the woods really and what’s the water coming up I mean look at it m okay wow I can’t believe I eatting This watery and plant that is absolutely Disgusting I’m sorry raw God that Dreadful look at that bland and undercook and as for that Mess soggy wet and just depressing oh disaster what a mess okay we’ll check on your next course for you thank you cara God that was nollie he doesn’t like the cranberry hatic what is wrong with our cranberry hat that Grandberry was not good he doesn’t like it no I eat once a week
People love it people taking them home they eat today and they take a two three hour Home sephon didn’t like it this is the meatloaf oh meatloaf thank you when when was this one made this was made today today yes okay Enjoy disgusting on has of seasoning dry horrible texture doesn’t feel like a meatloaf has been made today let me tell you was the meatloaf made today no Meatloaf was made got know how long and then Frozen don’t even tell me that are you sure that was made today Dy
It was not Chef it’s frozen it’s frozen frozen K why are you doing this to me sorry about that it’s bland it’s just yuck yuck okay when you freeze that well meat love who makes that Chef Dan and the chef Dan had his tongue removed well thank D okay and here we go
What’s wrong with this this is actually Chef Dan said it was dry and overcooked we do freeze it and you think she lost your taste bus give me a break seph Ramsey destroy every this I of insult me I don’t care who you are Ramsey or no Ramsey where’s the kitchen when you
Insult me better I’ll be ready to explain yourself hi guys come around and this is I’m Dan Dan Gordon good to see you nice to meet you I’m Kevin Kevin I’m spur Spurs oh the Andre’s husband yep excellent come over guys please I am absolutely disgusted the food is outdated and
Bland the lobster ravioli disgusting I don’t understand the mentality of serving Frozen [ __ ] that you buy in damn help me understand the madness I can’t even answer you on that right now it’s a setup for disaster had up with cranberries that cranberry glaze watery spinach disgusting raw sweet potatoes the
Grilled meatloaf when was that cooked every two weeks we end up making a batch or so it gets portioned and then Frozen s I mean how s yep when you freeze cooked meat what happens to it as it defrost it dries out then you grill it
What happens to that again dries it out even a little bit more it’s gross it’s almost impossible to make a a love of midlo every day or every other day you cannot do it so we make it in batches of 2 weeks we freeze it we dry
It out we Thor it and then we grill it it makes sense come on I thought you going to love my Midlock regardless if it was frozen you thought I’d like that well I really did I mean you want me to be honest how is it possible Tom it’s
Something different Grill it it’s an insult to America in this area that’s what they love really yep you’re not going to convince me on that one that this is very very good this and very famous this they comeing people from far away D have you actually ever sat down and tasted
That dish from start to finish yes yeah do you like it no so now I’ve got a chef that doesn’t like what he serves do you any idea how stupid that sounds yes but you seem happy with it no not happy with it then stop it Dan I try I try you know
I do wow how’d you write the food I don’t think it’s all that much to talk about I think we’re outdated I think it’s just okay at best but out of 10 three or four and you’re saying Ramsey you need to respect my food I did get out your
Bubble Tom get in the real world I wish I could say thank You how come how come you don’t ever tell your brother that the food you cooking here and you Ser with them is [ __ ] we talk all the time that the food’s not that good did you tell him to change you don’t let him change things I never
Allow him I never allowed him not to change anything when did I tell you not to change I’ve tried to take things off come why don’t you change the menu it’s not his fault not my fault the way you spoke earlier you say 4 to five that’s what I’m given to this food
Our food is good how can you say a front of the Seth Ramsey is not good we got another issue there piece of [ __ ] when I think I’m right hey oh I’m going to keep fighting you know I’m going to do that I’m going to keep fighting and fighting when I get
Done with Tom being adamant that there is nothing wrong with the food en surey you doing this folks Chef Ramsey gets his first opportunity to see how the locals feel about the menu at the old Hitching Post all right boys past only Meo gentlemen H sh put that in the oven to
Reheat please this is the one we want to use that’s the oldest wow what is that Tom what is frozen Calamar did you buy them in like that that’s how it comes is that how you grew up watching calamari in Greece I try fres with a
Skin on like a European and nobody even all of them nobody ordered fresh oh [ __ ] here we go one more meatloaf coming up meat yeah fro you got with me earlier you got obsessed I want you to love my meatloaf yeah you hear the little Maracas love they having grease yep I mean
Honestly you want me to kiss your ass and tell you that I love your meat Lo so I dare you go out in your dining room and tell your customers that you’re serving that no I’m not going to do that you got no balls have you I got a lot of
Balls mine is bigger and stronger yours is bigger and stronger I got a more [ __ ] boss more than him and a lot of a half a dozen like him you’re not proud of what you serve cuz if you’re proud of what you serve you’d have no problems taking it into the dining
Room I’m proud a product regardless if it’s been on a prison take it out there then I don’t want to do that because it’s too humiliate to me to go with of it’s not that humiliating for you to take the money then oh put in your pockets that’s not humiliating is it why
Don’t you just admit that it’s wrong it’s not wrong wrong is if I go over there [ __ ] Blockhead and you think you’re going to be successful serving that [ __ ] wrong Thomas you shouldn’t be anywhere near this kitchen what a disaster yes I’m cooking it and I’m prising
There’s nothing wrong with that what I’m struggling Andrea I’m struggling with who’s pushing the standards here who cares look at that does that represent you no the second generation running your father’s rest no and if someday he lets you take over you have to do something about this no I realize it
Doesn’t stop you having standards when you see it like in a big picture like this when it’s one thing after another that’s getting pointed out it’s you know it’s it’s one big mess K as you tell their ORD I think it’ be nice for you to explain whether it’s
Fresh whether it’s frozen defrosted okay I want you to know what you’re ordering all right um the dill salmon salmon is Frozen yes the shrimp scampy Frozen Frozen yes how about the crab cakes frozen all right my order is going to be Caesar salad which is fresh I’m assuming
My apologies thank you thank you so much As some diners rethink their orders others regret theirs chicken doesn’t taste fresh how was that meat left it tastes like a TV dinner that I get my three-year-olds yeah that’s being polite it wasn’t very good no I don’t think they’re were fresh you don’t think they were
Fresh with Chef Ramsey hearing enough of the customer complaints he decides he needs to further investigate the practices of the kitchen John yes sir buy them like that in milk no we don’t buy them like that why they like this they watery because unfortunately those are frozen ones I know
Sorry Tom I mean honestly why are you doing this to yourself those were what they were why are you doing this just smell inside there just smell inside there smell real and fresh it smells beautiful ocean fresh Kevin can you get me Andrea please Andrea help back please are you kidding
Me right now so Andre come around please you got 2 seconds the scolars were serving they’re frozen ones he’s in denial I have to talk to no no no I need to talk to it’s nothing wrong I eat myself if you pick up this bag I pick
Him on up this morning if you take this bag they’ve been in the freezer for one day or 24 hours and pick up this one you’re going to find the same Seafood product disagree go ahead and smell this one and smell that one tell me what the what what’s the difference you are
Trying to convince me that serving frozen food is better than fresh there not a frozen they were in the [ __ ] freezer you buy them in the bulk fresh you put them in the bags you weigh them out and you freeze them yes I do and in
The morning you take out 10 bags you get them defrost they sit in their piss like that and then you C them yes I do that but you will criticize with the milk and the smell there’s not smell any different that one from this one and I
Say they smell like aome FR and they do so they smell the same once they’ve been frozen depends if you got to go one year on the fridge or one day all right you haven’t got a clue what you’re talking about they smell fresher once they’re defrosted [ __ ] you’re [ __ ]
Loopy they smell fresher after being fren oh come on anybody’s in a restaurant business what no matter who he is rule number one when starting to be a chef fresh food doesn’t smell taste [ __ ] better once it’s frozen shellfish is something you never freeze and now here you are
Leering me that that [ __ ] thing is fresh now while Chef Ramsey continues to explain to Tom how his precooking is having a negative impact on the food fresh food doesn’t smell taste [ __ ] better once it’s frozen Tom remains in denial now it doesn’t matter if it’s frozen or
Not it doesn’t matter if it’s frozen or not no you’re trying to convince me that this idiotic setup is acceptable do you honestly think that your customers will be happy to pay for Frozen ship being defrosted rapidly they are under the impression in your [ __ ] dying room
That what you’re cooking them is fresh so you’re not going to convince me that this is better than serving it fresh what I’ve just said does that make any sense it does it does thank God you’re not as stubborn as your dad if you don’t like my food don’t even
Talk to me I don’t want you oh my God I’m extremely embarrassed my heart is like breaking because um this is something that I’m really proud of and tonight just showed that I really shouldn’t be proud of this thank you really dis my dad his mindset is not allowing
Us to go up from here I need a Dr Andre this can’t continue your father’s in denial he’s trying to win an argument that doesn’t make sense Welcome to My Life he’s got to stop trying to convince me these ridiculous practices and every time he doesn’t see that
They’re wrong I want this business but I want it I want it to function correctly and my fear is that by the time it comes to me what am I going to do with it there’s nothing to happen it’s gone that’s my fear I need your help to convince him
That we are stopping Frozen [ __ ] I can’t do it without you okay I’ll see you in the morning thank you good Night with Tom claiming the community is in love with the food hello great to see you have a seat Chef Ramsey gets up early you willing to take some callers while we’re here absolutely to get more feedback from the locals I attempted to have a butut squash RI and Bel digestive
Issues the fish and my vegetables were total mush it’s dated it’s lackluster it’s in need of help now armed with more evidence of what he suspected Chef Ramsey heads back to the old Hitching Post for a showdown with Tom and his staff hello everybody hello hello s Ramy first of all the one
Thing that I learned since I’ve been here is that there are a lot of bad practices taking place yesterday was very upsetting right this morning I went live to a local radio station all of a sudden the phone lines start going crazy lines are jammed these complaints
Started coming in let me tell you something really important the reason why we’re in this situation Tom is because this whole business is run on your system why are you so controlling Tom it wasn’t controlling type of thing it was just a routine not as far as I’m concerned Tom
Runs a business his way and he’s not open to alternative ideas so Tom makes the decision everyone’s got to go with it and now a percentage of decisions how many of them are right I think it’s 5050 on some of the items wow Tom let me tell you you do not want
To pass a liability to your daughter exactly so you have a duty now to step up and do something you haven’t done in seven years and that’s change sometimes you stuck mentally physically economically and there’s no way out and you just hoping for a better day but I’m always a Believer for better
Day better business to do changes at any time okay I’m hoping that my father’s ready to listen because we need a big change we have to change immediately and I trust you I need your help let’s get together yeah I can’t do it without you you got
My support 100% I’m going to be right next To while Tom appears ready to finally give in and change wow I mean it looks better than last night right yes oh yeah yeah Chef Ramsey with the help of a couple of locals look at that beauty has another major point he wants to make take care now for something fresh just wanted
To show you something two meat loafs the one on the left hand side is a turkey meatloaf next to that you’ve got a classic meatloaf both made fresh visually what does that look like Beau really nice gorgeous looking both of them right take a fork please things
Need to look good granted but proof is in the tasting Che I swear in my life I never tasted right I have a confession to make uhoh this was actually Made by two of your customers wow what you’ve got to understand is to keep your business Al live you have to deliver something better than they can cook themselves at home that is it I do realize right now we need to change immediately for much better you know
What I was blind all this time and I’m ready for the changes because I trust his judgment and his experience you’ve got to want to do it Absolutely with Tom now fully understanding the errors of the past Chef Ramsey and his team jump into high gear to give the old pitching post an exciting new identity right good morning good morning morning Tom when you bought this restaurant you didn’t make any changes very little take up your BL folds
Wow oh my oh my God we o beautiful oh my God stay with me stay stay with me happy no So Gone are the cranberry walls that match the cranberry napkins we now have a stunning modern bluish gray contemporary gone uh those disgusting banqueting chairs we now have some
Rustic Charming authentic wooden chairs this is amazing gorgeous have a quick look at the reception area the whole entire area has been cleaned up beautiful we did an art installation of reclaimed shutters how cool is this it welcomes you to the restaurant that’s incredible ready to
The next part yes ready let’s go down all the way in oh my God all the boobs are gone oh my God those boobs give you that claustrophobic feel we’ve lightened up the dining room we got a proper space in here now this is gorgeous on the wall we
Have these stunning plates now I know you’re Greek and you have your Traditions but these plates are not for breaking okay this is just amazing totally I feel like I’m in a new building I’m at the new hitching post happy more than happy the changes the the selers the
Colors the photos beautiful all around everything in one night this is the most incredible thing I ever see I feel and the top of the world only in America to go along with the dramatic makeover come through please wow is a total revamp of the food and the
Practices on how to prepare it we’ll be cooking fresh running out of things is normal get used to it okay F agree with you yep let’s start off at the top a delicious homemade clam chowder yeah oranges wow next to that a New England lobster roll yeah a pan salmon oh wow
Then with a herb butter asparagus and roasted potatoes meatloaf look at that bacon wraps yummy creamy mashed potatoes green beans with really nice glazed ketchup sauce I love it look how good the food looks just Beau beautiful exactly it’s amazing jump in all right I’m taking
In oh my God incredible I feel like I’m tasting at a new place like somewhere else excellent Lo when you order any of what this is from the new menu you will be satisfaction guaranteed I thought I might other was very good but this is accident I have never tasted anything
Better and that’s theana TR you like it I love it so nice it’s relaunch night and everything feels different about this restaurant the only thing you’re going to find in the freezer ice cream ice cream new Decor new menu and a new boss in control there so much to do here okay
Controlling the standards being assertive with team okay pressure I need to step up and be a leader and have a smooth show tonight this is huge that we get it right Steward die let’s have a great service good evening how are you please come right in have a SE of salad yeah
And fish and chip enjoy your dinner if anything we can do for you please let us know okay thank you let’s get ready boys firing apps cable 23 two clam Chows Caesar and a wedge salad two chowers Caesar and a wedge ma’am it’s coming up perfect
Coming your way thank you ladies pick up apps going down for 23 what’s next please Andre keep it going yeah I need two salmon for 25 right here ladies pick up thank you now I need a strogen off a scampy a meatloaf and a medium rare rib oh come
On so look that’s raw my put your put your finger in there you are the last line of defense and they’re just throwing food out stop stop stop stop all of you yes listen the salmon raw in the middle I need one piece of fish on
The fly now look at me we haven’t worked this hard to start throwing food out this lady she’s the last line of defense do not serve her raw salmon come on bring it together please one mistake like that just Str everybody I was worried because I want to make sure the
Footy was right Andrea do something reorganize yourself how long am I waiting for that salmon complete the table come on there you go Andrea ladies pick up take those now thank you looks lovely good I’m looking for 30 and 26 right now seconds away thank you Andrea you’re doing beautiful honey I need a pick up pick it up baby thank you you know you can do it 26 oh that looks beautiful honey doesn’t it
Delicious really fresh feeling good it is definitely a lot better all right guys last three slips on the board finish strong guys Dan keep it going yes yes sir keep it going Andre well done up got it Carlo pick up 29 Andrea show them what you can do honey I couldn’t beaten
Any happier now I’m going to cook everything fresh every day sh proves to me it’s the only way to go nice job everyone nice nice teamwork that was that was awesome awesome that was good right Dad very good I don’t think my dad was 100% sure
That I could do it but pretty sure I proved to him that I could do it I’m I’m really happy Andrea can I see you for a couple of minutes sit Down Andrea today is a big day for Me I want to present something very exciting something very good you I’m leaving okay I want you to take care of it I want you to be successful and you know I’m always be next to you whatever you need I know so go out there girl and get them okay all
Right I love you dad I love you too D thank you give me a minute go ahead it was very difficult for me but that’s my wishes that’s exactly what I want to do she’s a leader she’s a worker she’s going to be very successful you just made her very very happy it’s been a long time coming and I
Understand the nervousness but honestly she can do it I know she can do it okay she can do it she had two best teaches she can do this thank You okay let me tell you something what an amazing relaunch come on how dides it feel oh great you guys did a fantastic job everybody thank you je I feel better than ever Andrea deserves it and it’s all hers from the bottom of my heart just reaching this point today and you
Know getting the okay from my dad to step up and be in charge it’s amazing thanks Dad thank you well done to thanks to you good nice thank [Applause] you I am the most grateful person to thank Seth for what he done for me SE
Proves to me I can hand over at the restaurant to my daughter and right now I could not be any Happier I never thought I was going to be able to get through to Tom wow what a stubborn man but once he realized I was doing all this for his daughter he was a changed man in fact he was a pleasure to work with and I strongly believe in
Andrea and now finally after 7 years so does a father wow Frozen meatloaf cranber and hadock is all GRE to Me after Chef Ramsey left Tom kept his promise to give Andrea full control of the restaurant gentlemen firing an app for table four Caesar and Chile the old Hitching Post is on its way to becoming not just a successful restaurant excellent perfect perfect thank you for joining us but it also fulfilled the
Dream that a father had for his daughter we’re so happy for you we Are