i shed a tear ngl
Season 1, Episode 3
At Brownstone Bistro in Los Angeles, Gordon has just 24 hours to give the restaurant a vibrant new look and introduce a simplified menu featuring fresh and authentic Caribbean fare in a highly competitive culinary scene.
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this owner deserves NONE OF THIS omg | 24 Hours To Hell & Back
https://www.youtube.com/channel/UCUZzyuAlhHNP3oiuMjn7RfQ/
#GordonRamsay #KitchenNightmares #24HoursToHellAndBack #GordonRamsayCooking
I’m Gordon Ramsey and I’m hitting the road I’m heading to restaurants all across America oh my God no no on the brink [ __ ] you of collapse they’re sat in blood we waiting for a [ __ ] death but having endured so many kitchen disasters over the years there’s a
[ __ ] Mouse in here I know that I need to do something I’ve never ever done before I must try to save each of these restaurants in just 24 hours that’s not a lot of time I’m scared we’re not going to finish because in this age of social
Media where every customer is a Critic if you want fast service and good drinks don’t go here next one one star the food looks gross when it comes out of the kitchen oh my God your business can succeed or fail over night but when people know I’m coming they tend to hide
What’s really going on so so this time I’ll need to be covert hiding cameras in the restaurants and myself in plain sight catch the day hepatitis be to catch them all red-handed I have to stop you from eating in there and this is the
Reason why oh my God not if I have any hope of saving them bless I soul may I come out in one piece I’ll have to go to Helen Back oh my God in 24 hours now I’ve just arrived in Los Angeles California in the Heart of the City home
To The Brownstone beastro a Caribbean Fusion restaurant now when you picture La you think of beaches palm trees and that incredible ocean but it’s also home to a highly competitive restaurant seat 5 years after opening The Brownstone beastro is really struggling and unfortunately things aren’t looking that
Good with only 24 hours to turn this place around I needed to know know what the real problems were before I arrived so my team told the restaurant that they were trying out for a traditional renovation show while theyve been interviewed we installed hidden cameras throughout the restaurant and have been
Secretly recording surveillance footage since we left I’m going to get sick that is shocking there’s no excuse for that without any help trust me brownstone beastro will definitely close for Good when I first opened brownon distri 5 years ago I wanted to create a fusion restaurant Clyde has always dreamed of
Having a restaurant throughout my career I was the executive chef for a cruise line and also a major movie studio when I first got the doors open money was flowing everywhere and it was very successful there was Lions outside it was busy but uh there was a a breaking point in my life
It goes back to when I lost my son Clive junor was my best friend he was respected by his teachers and loved by everyone and um he was shot Clive started to display signs of depression and bury his into the restaurant so that he does not
Have to deal with himself now since I’ve been working here I haven’t seen Cent take a day off he’s afraid that when he’s not here the restaurant will not function R shrimp scan be medium rare and please make it medium rare cuz I’m not coming back in here that system that
Chef has need to go sometimes it’s hard for us to read the orders that’s the one you just working no no guys look because they write the tickets wrong if we had a better system it would just run so much better the staff here they are slow they are
Lazy Clive’s kindness is taken for weakness and I think a lot of people take advantage of him he hangs on to his employees because he wish he could have done more for his son at this point we are not even breaking even so I do what
It takes to make sure that brownson b stays open he spent so much of the last few years consumed with the restaurant that he’s missing out on his daughter and he’s missing out on life I’m suffering my family is suffering and um I’m about to lose it
All Brownstone Beast needs my help but for me I need to see the problems firsthand man when people know I’m coming they all tend to be on their best Bloody Behavior so I’m going under cover to catch all of them off guard Right Time for night out of the Town
Good even you guys today I’m getting together with some friends from the neighborhood let’s go to blend in with the locals so I can get the inside scoop on The Brownstone Beast stro yo yo yo yo yo yo good to see you guys um there is no presence in the
Dining room no host no manager no greetings that’s terrible service we’re ordering classic cing dishes that any authentic Jamaican restaurant should be able to do yeah can we get the lobster mac and cheese please okay so lobster mac and cheese The Jerk wings for the whole table and the jerk Wings also I’ll
Do the grilled byby the ox okay great okay coming up okay now they don’t look in love with their job no they no ah dig in oh my Wing’s cold in the middle when a restaurant can’t get a wing right it doesn’t hold up much for
The Entre does it and where in the [ __ ] is the lobster and the cheese looks like it’s being sprayed out of a can it does not look fresh at all um Ox right here thank you and I’m going to watch y’all all eat no where’s yours just a moment youby com in
Up the [ __ ] is that let’s get married with this R somebody spad time man I’ve had enough it’s time to get out this disguise and get to work oh my Lord that was pretty bad oh my goodness wow Chef Ramy holy Jesus Christ no Clive good evening can you get the kitchen sta
Out of there please it’s Chef Ramsey all ladies and gentlemen I just need 30 seconds of your time please D Chef Ramsey here broing Chef I wish it was a good evening let’s say evening rather than good you’re yawning you’re yawning Clive I’ve been sat there with
My guests for the last 75 minutes from the minute we arrived it’s almost as if we weren’t welcome the service was lack lust one of our orders was forgotten and the food was shocking how long do you think you’ve got left maybe 6 months 6 months ladies and gentlemen put your
Knife and forks down stop eating I need to show you something really important follow me let’s go come down please oh my God this is hel on Wheels the heart of my command center my team has been secretly filming you in your restaurant and I want all of you to
Focus what I’m about to show you cuz this is embarrassing stop the church service over here refill table excuse Me that steak is overcooked man it’s not good I’m going to get sick Nicole he’s laughing his head off you’re treating this like this is a joke it’s not a joke it’s not a joke now it’s called humility called respect and you’re laughing again there’s nothing
Wrong with a smile it keep the face young so that’s how you measure your professionalism by standing there giggling I am not giggling oh you weren’t giggling I can laugh there’s nothing wrong with laughing I’m just disgusted that you’re standing there smirking away what was like some popcorn
Maybe what a disgusting way to behave in front of your boss you should be ashamed I’m not what a disgusting way to behave in front of your boss you should be ashamed I’m Not Clive do you really want to run this place for another 6 months not on these conditions no no I’m here to help you but we do not have a lot of time I’m going to give you all 24 hours to turn this business around because if we can’t
Make this work in 24 hours we have got no chance all of you get on your cell phones ring home and tell them you’re not going to see them for 24 hours because the clock starts now you as a team sort yourselves out and meet me back inside customers get
The valet and get the [ __ ] out of here how we going to fix this [ __ ] in 24 hours 24 hours is going to be hard to get this restaurant back up in shape with the reopening in less than 24 hours we are in a Race Against Time my team
Has installed clocks throughout the restaurant to track our impending deadline I’m amazed that this place is still open have you ever read any reviews online if you think I’m being harsh uh listen to this just spent $25 on a buffet and the food was cold the staff were too busy watching football and
Socializing extremely disappointed in this place I won’t be back went in there for dinner and it took us no joke an hour to get our food the waiter couldn’t even remember what some of us had ordered if you value your time don’t bother going here I mean I’m not I’m I’m
I’m not going to go on these are your customers this is not the way to run a business individuals that are here for the check because when this closes and goes bus you’ll [ __ ] off to your next jobs for the back of the house training is
Needed well you can’t tell me nothing I know that I know that they need to be certified in a lot of stuff then it would be better so what you’re saying is that if the team were trained better in the kitchen it would match your good service
Yeah the clock is ticking I haven’t got 24 weeks I’m here for 24 hours and I need everybody committed I need everybody on the same page and if you’re not prepared to put it in stand up and go now that’s it for me I’ll quit all the things I’ve done for Terence I
Thought that he would at least scure some more I gave him a job because I thought he needed help just see him just get up and walk out it still hurts my heart Clive as the owner you’ve been very quiet do you care about this restaurant I
Care I care a whole lot you know I I don’t you have 5 minutes from my damn family because I spent 24/7 here I’m here 5 years I Haven take one day vacation I’m take a day off because I’m scared I’m here to help you and you need
To start again and we build from the ground up and it starts right now I want to introduce you to two very special individuals that I’ve been working with for years Theresa and Brian Hello nice to meet you how are you sir Patrick yes they’re here with their design team and
They’re going to give you everything they’ve got to transform these four walls Clive there’s something else you should know people care about this people don’t want to see these doors closed and there’s even more people turning up tonight from your Parish that’s right sir [Applause] welcome this means for all of them as
Much as it does to you and when we say we’re committed you need to understand understand that they’re prepared to give up everything to help put this place back together thank you guys wow we’ve got a lot to do and not nearly enough time to do it let’s get
Started ladies help out please time to go to work so we’re going to take out the chairs and set them outside let’s just push the tables to the middle of the room I’m so ready for this long night so ready with the clock already ticking we’ve got our work cut out for
Us ready 1 2 3 it rolls it’s time to hit refresh out with the the old and in with a new to transform this drab uninviting restaurant into a warm and welcoming beastro so we’re going to tear this whole condo it out we’ll make space for modern furnishings and fixtures and
Rejuvenate the dining room with updated artwork and Decor but a facelift isn’t enough thank you sir I’ve got to get to the real heart of what’s happened here and it starts with the kitchen look at that I mean bag on bag fresh on Old no date no organization nothing Chris Sergio this
Is Clive’s money this is this is hundreds and hundreds of dollars going to waste Clive step in here for two minutes how often is this place cleaned maybe once every two months that has never been cleaned in years and all this is over your food prep oh my God look at that in
There once every two months oh my God once every 2 months this from the grill that they clean every night it is littered thick with grease this could go up in flames in seconds this would go up in seconds and we’re all [ __ ] there was one time setting this
Dire up you must have been passionate but this is terrible where’s the guy with 37 years experience gone meet me in your office I want to talk to you where’s the guy with 37 years experience gone meet me in your office I want to talk to
You do you know where we going with all this stuff we need to grab the lift drive it in cuz we got to pull this big mirror I think we do it on the left I don’t have a lot of time here and it’s obvious to me that something is
Really upsetting Clive beyond the state of the kitchen Clive I want to know what’s happened why are we like this there is a part of my life Mr Ramy that I lost my son got killed almost in front of my eyes he got shot 10 times he
Was 14 he was my idol I was the parent who said to Junior go ahead and take the bus and like 5 minutes after I said that to him I heard all his bullets so you told him to take the bus yes and he was standing at the bus stop
And that’s where he got shot say sorry I never saw when they pull that trigger but I heard all those bullets when I got there my son was laying on his face and I’m there shaking my son wow wouldn’t even move there was no police there was no
Paramedics they didn’t get I got there before they did wow so it was the police who came and got me of my son I blame myself why because I I just think that I I I allow that to happen you know ever since then I I brought so many young kids in
Here you know cuz like wow if I can save at least one of them I know but C you can’t bring these kids off the street to replace Junior you don’t deserve that weight on your shoulders you have a business here put up with the attitude of individuals like Terren while she
Putting a roof over their heads yeah it’s it’s it’s Madness C there’s a couple of people here who they’ll go their way just to help me Nicole is one of them and I know it seems like Nicole is very demanding but there are times when Nicole said Chef you know we didn’t make
Any money tonight pay those guys don’t worry about me wow what kind of pressure does this put on the family oh Lord like a week ago I came home and next thing I know my wife she was in there my daughter Brooklyn wasn’t in there she left you yes oh
Man losing your son wasn’t your fault but losing your wife and your family MH it will be your fault if you don’t get this sorted and you’ve lost enough have a think about that okay thank You after hearing that story I’ve never felt more pressure to make this work he’s on the verge of literally losing everything my only hope of getting this guy to fall back in love with this restaurant is getting him back to the foundation that made him a great chef he once
Was this isn’t quick at all it’s a beautiful space very cool what are we going to do with that uh uh with the front of the bar we’re going to go ahead and put a paneling on that good how the team doing we’re still here Chris Sergio we’re getting uh clean
Yes chef right now I need to show all three of you something really important you ready yes let’s go while my design team is busy rushing to renovate the restaurant my team of expert chefs have been at Hell on Wheels working on the new dishes I’ve revamped
In time menu by replacing their reheated processed food items with fresh authentic caraban fair but right now I’m worried that my team and I won’t have enough time to train Clive and his staff to execute the dishes properly Clive you have a chance to
Stand out and what we need to do now is put some authenticity back in to that menu in here we have the caraban style red snappa finished with a delicious Rich Curry next to that a delicious fragrance shishe next you’ve got the lobster mac and cheese with toasted breadcrumbs with that
Crunch next to that shrimp and grits it’s got the punch it’s got the flavor and then coconut shrimp seasoned beautifully delicious and cheerful next to that it’s a jerk chicken finished with A Touch of Spice cve when was last time your team had oneon-one training this has been a while okay this
Is not rocket science this is straightforward red snapper skinside down you see that yes beautiful that skin just protects it all the time butter goes in base base base and then flip once you flipped it skinside down 3 minutes from there three elements rice sauce garnish and then finally your
Snapper dish number one that beautiful carabine red snapper what do you think together yeah the crunch and it’s it’s from here from the car yeah from the hearts could you do what I’ve just done yes yeah I think you could right now I don’t give a [ __ ] how
Tired anyone is my team are going to spend the rest of the night one onone to get that food up to par Christina Mary please gentlemen you ready yes yes come around let’s go Serio Serio and Chris this has to work this has to resonate with clim because if they can’t learn
And perfect this new menu overnight going to put the curry down huh you Curry s s we won’t reopen tomorrow and trust me it’s a tall order that color looks lovely oh thank you nice deep gray yeah and windows we’re going dark up there yeah and then
We’re going to add some white drapery so that should bounce some light off and make it really crisp yeah look good with so little time to work we have a solid plan in place to make over this dining room all I need now is someone to run it and
After my talk with Clive I realized that there may be more to Nicole’s fiery personality than I first thought Nicole uh let’s have two minutes uh together please oh my Lord um give me an insight to what you do are you the general manager yes the
Front of the house manager yeah front of the house manager how good do you think that service is there truth you can be much better what I experienced when I walked in the door you weren’t Charming your team weren’t Charming nobody was smiling and the minute we started asking for things you
And your team got pissy with the customers I’m going to watch yall all eat no where’s yours just a moment your back coming up just I understand what you see there and I know it’s wrong Nicole we are sinking quicker than you know that man’s lost his
Son he’s just lost his wife and he’s is about to lose his restaurant unfortunately you’ve been part of that let me ask you this I’m going to be really blunt can you do a better job I understand what you see there and I know it’s wrong Nicole we are sinking
Quicker than you know unfortunately you’ve been part of that let me ask you this I’m going to be really blunt can you do a better job yes there’s signs of your potential management that tells me you can be a bloody good boss use your voice okay the
Same one that was yelling at me outside I can take that to the cast from home I need you to promise me that I can count on you yes I promise yes good now let’s get that team of yours working it may be closing time for restaurants
Across Los Angeles but at The Brownstone beastro thank you I know it’s going to be a long night but I really appreciate it no problem the staff and community members are working tirelessly through the night try to get everything done okay all right come on let’s go let’s do
A teamwork okay so what’s first seasoning seasoning and fish perfect go for it yes I’m very tired right now yes he had a long day okay but this is a new start for me and uh I’m looking forward to it I’m going to blame the mirror wall if
We don’t finish with the grand reopening only hours away everyone is Running on Empty ladies rooms down please down follow me please let’s go amazing what a difference a night can make let’s go so Clive and his team have prepared a well-deserved and much needed pick me up
Beautiful right uh line up behind here please all of you together come down chefs let’s go okay so beautiful let’s just look at this table everything you’re seeing here is fruits of all of your labor throughout the night I want you all to dig in this is the new Brown Sun I want
To taste all right let’s try let’s try let’s try this is really good holy crap that sauce is good Che with the c sauce yeah that sauce is so good this is really good I am feeling exhausted but super energized the new menu is fantastic I think the people
People that come in today they’re going to be impressed we’re killing it and you look like you haven’t eaten in 24 hours okay when you finish your appage entree that’s for you okay that’s all yours if this is the kind of energy we’ve got together after being up all night
Goodness that’s what going to happen we open those doors yeah while the front of house gets familiar with the new menu I’m almost done I think that looks really cool I have a surprise for Clive and his kitchen team welcome to a clean kitchen come in wow
W now what do you think I love it I it I love it if there’s one thing that’s been missing inside this kitchen is space right we can turn around now put your arms out put your arms out now you’ve got state-of-the-art equipment from new plates and Steamers
So we can get busy wow now that’s the kitchen I got something else to show you that is equal as important yeah follow me let’s go now uh ladies I need you over here urgently please breaking news there’s no way in Earth we are moving forward with an out ofate system now
Alex has a company called touch beastro and this is one of the most sophisticated POS systems on the planet may I please these tablets will make your restaurant and your front of house so much more efficient awesome well I know I’m right now but I think we’re
Ready I think we’re going to pull ourselves together and have a wonderful opening the attitude of the staff over the last 22 hours has been incredible there’s just one big issue left that I need to get to the bottom of because it hurts Clive and it’s hurting the restaurant unbeknownst to Clive I’ve
Invited his wife DD because in order to put his life back together pleas it’s my pleasure the restaurant isn’t the only thing that needs to be saved uh Y I’ve just spent some serious time with DD so she’s here she’s here it’s live you okay what’s more important for you family or a restaurant truthful a family is more important to me and they need to hear that let’s go hi Didi he’s here I’m just going to leave
You I think you guys need to spend can you guys uh you you out it’s been a rough few years bab I know I know I need my family and I want to you my life please give me one Chance if I lose you I lose everything Clive I have not given up while Clive and DD talk my renovation team has only moments to add an important Final Touch all right let go of it do we know how it goes together that will bring the dying room back
Together guys gather around please just come and stand over here look who’s here come and stand over here now what do you think about this gorgeous new beastro this is abs absolutely beautiful this place was built on love understanding commitment and communication but there’s one little piece of Jigsaw that’s
Missing all of us are standing underneath this beautiful tree and it’s a blessing Tree in memory of your son Clyde Jr wow now now that is a tree of joy and a tree of immense inspiration and the minute we start to let love family commitment slide you
Stand under here and take a Stern reminder of what that young man stood for each and every check will be given an option to write a little message and that message of Hope goes on and then as you build this tree take a second to remind
Ourselves how lucky we all are to still be here and to have each other and to work hard physically I might be exhausted mentally I’m not and I’m ready to move forward the tree of hope I never would thought of or dream of it means a lot to us a for
Night with passions renewed we have only minutes until the doors reopen ladies we are opening just minutes from now let’s go you got this yes yeah and it’s now a Mad Dash to tie up any loose ends and complete the transformation guys seconds away I wish
You all the best of luck 5 4 3 2 1 let’s go go thank you you in the kitchen let’s go welcome to the new Brownstone beastro let’s go hello ladies how are you first impressions I love absolutely oh my God in only 24 hours we have completely overhauled The
Brownstone Beast stro it’s so artistic it’s inspiring the art mirrors we’ve scrapped the dated furniture and artwork well this is nice look at those pretty light fixtures over there it’s really bright and vibrant I love it we’ve added exciting Design Elements place is amazing I know right
And planted a beautiful blessing tree to celebrate family and Community instead of the drab dining room diners will now enjoy a warm sophisticated Ambiance there you go ladies and for you much better men while indulging in elevated Caribbean cuisine oh I can’t believe like the transformation it’s
Incredible welcome all right I have a ciche and a coconut shrimp huge I want everything I want everything we’re going to try everything look at you gorgeous come here oh man look at you oh man you’re gorgeous thankk you yeah let me show you in the kitchen give me your hand 2
Seconds want you to have a little peek in the kitchen oh look at my baby so happy to see you hi I’m so happy to see Brooklyn I’m speechless uh right what do you think of the dining room is it beautiful all right for my table of
Everything wo we have lobster mac and cheese coconut shrimp the lobster mac and cheese there’s like a nice cheese sauce not it’s not too heavy it’s perfect now what have you gone for sir what have you ordered I Jamaican spice PTY with pineapple tast the pineapple
Cake for yre I love you I love you I love you okay shrimp is up shrimp and grits is up we have a snapper here how long on that chicken coming right now all right can they take this come back to the chick yeah yeah okay all right excuse
Me shrimping grits M oh wonderful this red snaa oh yeah thank you all right I’m coming up with your Dr chicken that looks good please start you guys we should wait yeah we should eat it while it’s hot yeah eat it while it’s hot it’s Fine jerk chicken for the VIP table this chicken is about cooking guys urgently on the VIP table there’s a jerk chicken missing where is it chicken is Breen sir oh my Lord this chicken should be good huh yes okay this is one chicken is
Up here it is good Jen Y thank you that smells really good oh it’s a little pink is it hooked all the way I don’t know I could take that back for you thank you so much no problem yeah just be safe I will take it back no problem thank
You a little too pink for Comfort pink yeah yeah what’s wrong with that um it’s not cooked all the way it’s not cooked is this a Critic yes oh jeez it’s the chicken’s got blood in it oh [ __ ] live the chicken’s got blood in it s good oh [ __ ] come come with
Me the jerk chicken is the easiest pickup it is not look at me if it’s not ready don’t send it how long is The Jerk Chicken away I would say another 3 minutes now you need to come together as a team the dining room are the bar is and you need to talk
Yes I know it’s difficult yes let’s go we’re going to set up for a jerk chicken by itself I want to apologize to your jerk chicken will be out in a moment we just want to make sure it is properly done okay okay great great great she’s
So sweet that I mean that covers a lot of ss for me okay checking this out hey hey hey yay smells good oh my gosh it’s still bubbling was super moist I think that the brown s beastro is set up for Success what’s key is the food is there
Something cravable here are there dishes that I’m going to come back for and yes there’s a bunch of dishes like that I can’t believe they did that in 24 hours it’s unbelievable okay courage Snapper Snapper jerk chicken I think we’re going to share everything this is like home reminds me
Of home I’m shocked I can’t believe this was the same place the atmosphere the food the service it’s a complete 180 Brooklyn will you bring your friends here probably I don’t think I can actually put into words how much tonight has meant to us I hope that Brownstone
Beastro is a success and I hope it is going to turn my family around as well okay Clive Clive one minute please yes quickly send those fish out from a place right I’m looking at the Delight of the customer faces they are loving the food
Well done than I’m leaving now so I just yeah I just wanted to say thank you you’re welcome next thank you listen you tonight young lady handle that dining room brilliantly thank you tonight was awesome thank you so much Dream from true well done good job the kitchen and
The front of the house become one and groundstone be St become what it’s supposed to be successful you’ve done something in there tonight that you haven’t done in a long time You’ stood behind the line and fell in love with being a chef continue dig in yes sir the
Last 24 hours have been crazy keep it up good job my bless all right moving forward I think there’s always room for improvement but my staff was amazing how you and to have my family with me tonight what more could I ask for they say you
Can’t build Rome in a day well I think we have rebuilt the grandstone beastro in 24 hours five C shrimp how many patties and four patties tonight there was a heartbeat and I think for the first time in a long time it felt like a propar I hope Clyde can continue digging
Deep and finding that voice and getting passionate about what he’s good at that is cooking hi Chef Ramsey I want to say thank you business have picked up quite a bit and as you can see we are pretty busy and people are loving the menu thank you
Again hi Chef Ramsey everything is good here at the beastro Cent is doing good and the POS system it’s so great I really appreciate everything we love it thank you I