No one’s going to fix his restaurant for him!
Season 3, Episode 7
Ramsay tries to revamp a gastropub located in Oak Park, California; Rob Gronkowski stops by the restaurant as a decoy.
Season 3, Episode 8
Gordon helps revamp Bear’s Den Pizza, a pizza restaurant and college bar in Conway, Arkansas. Along with the restaurant’s menu and interiors, he will also have to work on fixing the owner’s terrible attitude towards their business.
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Delusional Owner “Needs To MAN UP!” | 24 Hours To Hell & Back
https://www.youtube.com/channel/UCIEv3lZ_tNXHzL3ox-_uUGQ
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I’m Gordon Ramsey and I’m back on America’s roads with my mobile kitchen heading to nine more struggling restaurants this is not a kitchen this is a hell hole with these businesses on the brink of collapse it lined with rat [ __ ] smell it you haven’t even got a
Stove I’ve got to work quickly so I’m giving myself just 24 hours to try and save each one of them have you seen behind there inches deep it’s my third time around the country and even though my Advance Team tells them it’s a new renovation show people
Are suspicious so I’ve had to up my disguise and decoy game and if these start lob siding just give me some pointers so I can get into these restaurants and see what’s really going on that’s moldy you have to be kidding me what I discovered this time round is
More shocking than ever I’m Amazed you’re still open if I have any hope of saving these restaurants this is my kitchen sh I’ll have to go to helenback okay in 24 hours you are so delusional I disagree with That I’m heading to Ventura County California in an area known as the Cano Valley just an hour from Los Angeles nearby ranches have doubled as film locations from any historic movie and television sets unfortunately much of this beautiful landscape was devastated by those tragic recent California wildfires the park restant laar located
In the quiet bedroom community of O Park is one of the places feeling the real impact of those fires which destroyed over 1,600 structures one year ago owners Kieran and Angelica with their two young daughters tragically lost their home in the woole fire the subsequent stress has caused a strain in
Their family and has them on the path to lose not only their restaurants but their marriage as well my name is Kieran Stone and I own the park here in Oak Park with my wife Angelica we’ve been here for about 3 years we have kind of eclectic California style cuisine really the
Weather changes so quickly here oh yeah I was like every day I’m a talker I like to talk to people I like to meet new people and to me this this is like somewhat of a playground are you going have another drink if you are I’m going
To have one I’ll join it here I don’t know my wallet so it’s okay I actually enjoy it my wife hates it Karen we could really use some help running food and stuff originally it was supposed to be an investment and not too long into opening up the restaurant everything
Just kind of hit the fan this guy looking for a table I’m not sure it started off strong as any other restaurant I think everybody wants to try the new thing and then it just sort of hit this stagnant area where all we do is we do kind of
The same business every month recently I let the manager go that was here I also let the chef go that was here we just couldn’t afford them I want need to do payroll okay so let’s focus you’re going to have to transfer money from our personal account again
To to cover this at this point if we don’t get things busy I I don’t know how we’re going to make it past another couple months hello to going love good thank you welcome welcome unofficially I feel like the GM I mean I’m the face of the place you
Know people have asked me if I’m an owner but it’s hard when people come to you to solve all the problems because they can’t reach the owners need your help for running food yeah know I got to finish this though I host a TV show and we do a lot of really
Big construction for communities around the world I just got back from Alaska I was in in Alaska for about 7 days or so no I’ve never had management experience I’m a Mom first and you know that’s been challenging because when Karan goes away I’m doing all of it it just doesn’t seem
To be adding up to me Angelica is my partner in this business I need to depend on her to do some of these things so we fight about at the restaurant all the time uh 83 next like quickly we got to get this in I can’t do this any
Quicker because I want to make sure it’s done right I mean I’ll be honest it’s hurting our marriage what are you doing in here putting this away we are in a very delicate spot in our marriage I guess I don’t need to be in here really a little over a year ago now
We lost our home in the woly fire it was tough on our family uh our kids you know at the time it felt like oh my God it’s the end of the world there’s so much stuff that’s just come crashing on us I think that the success of this
Restaurant would definitely be something that would help our marriage what’ you have for dinner hamburgers again we’ll just sliders a restaurant is only as successful as its owners want it to be they have to be all in cuz if not no one else will be over the next 24 hours I’ve got to
Get these two back on track to reignite their passion both in and out of their restaurant and save what little they’ve got left with this restaurant on the verge of closing I need to discover what’s really going on in the park now being so close to Hollywood trust me
I’ve got to be the top of my game to get into that restaurant unnoticed Captain Frank ready to put out the Fire while enrolling with some real life Heroes I’m also sending in a football hero three-time Super Bowl champ Rob gronowski and his friends is a distraction so I can D at the park unnoticed yeah why not and if I know grank my plan is sure to be a touchdown
Iran crew thank you for everything you guys do yeah especially all the fires that happen around here what’s up Captain Captain so Decor is a bit dra now when you first walk in yeah dark sort of slightly dingy the color’s awful and what’s that mocity in front of me
There some much’s like a disused oyster counter no yeah remants up an old restaurant yeah not good let’s start with the wings you want to do the wings that’s what we want to do pizza like a margarita pizza yeah we have a margarita pizza no we do the calamari
Calamar all right where to go a [ __ ] this work I forgot we only have one fryer it’s going to take a look ready to go yeah um do the killer wings with the mom’s meatballs we’re ordering typical gastro pub staple dishes are using get that mushroom and blue as well as some
Of the more odd dishes for this kind of restaurant I going to do do tomahawk tomahawk good choice yeah I me we got some calamari here holy moly look at this it’s just fried it’s just bread no the problem I have is look at this soaked in
Oil wow you’ll be feeling that one in the bathroom later man that’s slow meatballs are out we have the meatballs yeah I’m going to kind of bring it out as it comes cuz it’s that way you guys get fed great thing so the color immediately it looks like a turkey
It does look like turkey it look so anemic yeah a very sick cow God that’s terrible excuse me oh boy what do you think there’s a bone These Wings Are horrible I heard there’s a Tomahawk Steak in the works oh yeah God got take those off the menu those are a
Hassle what was all that juice that swimming in the other other Sprouts oh dear they could caught garbage nice we got the tomahawk holy crud man look at the color of that why is it so black $80 just have cooked does that look cremated to you was it me I mean I love
A good sear but oh my God nothing Salish here and the sale now is Cinder everything’s just charged this the owner how you what’s up man how you doing nice to meet you welc toce to meet you too nice to meet you how yeah no problem no
Thank you for having time for some work excuse me ladies and gentlemen ladies and gentlemen can I have your attention please Karen can you get me the staff for the kitchen please my God sure oh my God oh my gosh oh my God ladies and gentlemen all of you knif and Fork down
Hey uh everybody in the front why you smiling come here cuz you’ll see you got to go in the front I don’t like when he smiles oh my [Applause] God oh my God unfortunately what we’ve just experienced is pretty much laughable cuz what we’ve just eaten has been shocking from from the meatball to the wings to a Tomahawk Steak I know why this restaurant’s failing I got something to show you all of you follow me what a disaster thank you
Rob this is Helen Wheels this is my Epic Center it’s staff with passionate individuals that know their craft and come to work on a daily basis with fire in the bellies what I want to show you now is how this place really functions please take a look
Gross did we just lose that guy just walk out or what I don’t know hey Katie all the computers are down for some reason do you know what you normally do when that happens can I get a shot of Don Julio you don’t need to ring it up
Can I get you a shot or a round or something like that I’m going to get you one of those on me let her Rip I don’t normally do Kila wow Karen what on Earth is going on I mean I think a lot of that is just taken out of content I think we were on it pretty good today I I wouldn’t say my experience was the same as yours you
Think you were pretty on it today Katie why are you upset I’m embarrassed I’m so embarrassed right now sorry Karen Katie’s got more passion than you have and she doesn’t even run the business clearly you don’t give a [ __ ] Karen clearly you don’t give a [ __ ]
It’s not that I don’t give a [ __ ] it’s just uh restaurants are difficult they’re work in progress always in restaurants are difficult I didn’t expect stupid Band-Aids from you with crap excuses because you want to make allowances for your inadequacy Angelica aren’t you embarrassed I am and how come your
Husband’s not I wish I could speak for him ladies and gentlemen I’m not asking you to pay for that what I do need is all of you back here in 24 hours can I have your commitment that you’ll come back yes I appreciate that I am here to fix this place
24 hours isn’t long with an owner that’s delusional you can see I’ve got my work cut out and those 24 hours start now staff get on your cell phones and ring home and tell them you’re not going to be back for the next 24 hours you’re
Staying here with me to get this place fixed I’ll see you back at the restaurant is there any way that Lucas can spend the night so I’m not going to be coming home tonight I’m so bad I’m p off at the guy I mean I feel like he
Said everything bad that he could possibly say about it so I want to tear his head off right now and kick it down the street I have no lack of passion when it comes to that restaurant the staff are the foundation of any restaurant so can you to give me
5 minutes with the staff do you mind sure thank you who’s in charge honestly not really anyone we have no guidance we have Katie who is like the main person here right now like the dayto day we don’t have a general manager or a head chef yeah
Unbelievable I would like to know what the problems are Katie you got really upset at Hell on Wheels where does this start help me to understand he leaves it’s like he’s abandoned us and then when he does come back in it’s a showbo it’s everything’s fine wow I don’t know
If it’s just because he’s inexperienced if he doesn’t want to face the problem if it’s too much of a burden on him right um I don’t know the ownership was given up on themselves the restaurant and the staff and that’s honestly I think the reason why we stick around is
Just because weay for each other yeah we really do stay for each other man we could go get jobs anywhere else but let me tell you something you all are the reason why I’m here now I know it may seem tough but understand I’ve got your back okay sit down please I’ve had a an amazing chat with your staff and what I’ve heard is pretty shocking there’s no leadership there’s no structure I mean if I’m not here if I’m gone half of the month I’m going to interrupt you let’s talk about you not being here okay not by choice I’m
Working but you have a restaurant that’s failing and you’re not here again not by choice and then there’s no infrastructure what’s that you have no management you put all this money into the yet you’re chasing dreams elsewhere and this doesn’t seem to be the number one priority yet it’s siphoning a lot of
Money if I was to come here and just put everything into this restaurant we wouldn’t be in a house next month you’re missing my point you’re not here you’re not helping when you are here I disagree with that why’ you disagree because you’re not actually Hands-On you can’t
Expect to run a business properly when you’re not here you’re not running the business well it’s not true what little business is left your staff are running it but they’re not empowered to run it properly that’s not true though that’s not true you are so delusional I disagree with that
Angelica you don’t know how to run a restaurant you don’t know how to run it I appreciate your honesty you’re absolutely right I’ve had enough [ __ ] for one day I’ve got 24 hours fix this place and that seems A Million Miles Away you need to man up and not
Disappear get your priorities straight it’s as simple as that this is Teresa my right-and woman this place is in desperate need of an identity it needs a vision I want everyone’s sleeves rolled up let’s get going now okay we’ll take all the stools outside then we’re going to take tables outside table dressings
Let’s kind of put them on the bar and we’ll pack those Separately yeah this is going to be a cool gastro pub it needs to get some warmth in here defitely lighter colors little more TT text also everything’s dark mhm let’s get CRA than Katie yes what was this thing used for it used to be an oyster bar an
Oyster bar what a waste of space like I’ve always wanted knock this down and make it into a stage because we have live music I I’m full of anxiety let’s go in the kitchen please everything’s on the line and I hope kieran’s going to listen
To Chef Ramsey he doesn’t listen to me I mean he’ll listen to me if I’m saying something that he wants to he but I feel very shut down a lot of the time when was the last time this place was properly cleaned they catching these guys clean up every single night every
Single night that’s absolute utter [ __ ] are you looking properly or are you just tip I’m not a chef so maybe one know you don’t need to be a chef to understand the kitchen’s [ __ ] dirty that there is every night that’s every night [ __ ] sake do you have any idea how quick this
[ __ ] can ignite nope how do we get wings like this oh why the Brussels sprats in with the wings no clue to be honest H they probably just got shuffled around when we were running around like chickens back here they’re cooked right they should be part cooked but when you part
Cook them and they’re still raw in the middle that’s the most dangerous time for a chicken right the raw continues growing in bacteria it affects the cook part everything it touches just cross-contaminating it’s fundamentally wrong where’s the main Walkin see this one here yeah where is that smell coming
From what is that smell oh my god oh I got a throw Unbelievable where’s that smell coming from oh my god oh St what is that now why is all this stuff sat in that blood it’s also a month old a month old are you telling me that for sure is a month old like you know for sure was a
Month old huh probably Contin you to [ __ ] off the dying I need a word with Kieran I’m disgusting right now like no different than you are right now I’m completely beside myself this is your [ __ ] future on the line your name your wife’s name everything you’ve got
Into this business a walking like that you’re losing thousands of dollars and actually when you really dig in there and you really look at everything and I mean you know where to look I’m at a restaurant tourist so you know where to kind of look at it you need to stop the
Excuses you need to start looking within and you need to start becoming accountable that’s clear today isn’t it I want the chefs in here and I want this [ __ ] place cleaned it’s frustrating Oh my Lord hi it looks nice how are you yeah it looks great beautiful a great light on there as well yeah mhm it does and a nice shiny feature nice texture and you got that going over the wall as well yeah yeah we decided to add it
There at the last minute mhm with the renovation quickly taking shape I’ve invited Mark and Kevin to Helen wheels so I can try to assess what this kitchen staff will need to succeed guys come up please welcome back to HRW Kevin how did you get any cooking in kindergarten
Actually you started at 5 yeah I was completely sucked into this I was thrown into the water with the sharks and it was it was Sinker Swim Good anyone in the family involved in food no my family is very uninvolved in food what do you
Want to do going forward I want to go to culinary school I want to open up a restaurant so you want to be a chef absolutely mhm good and so your experience what’s your background I kind of fell into it you know it’s a job but
At the same time even if I don’t like a job I still give it 100% I’ve been here for 2 half years yeah right uh first of we’re running a cool hip gastro pum hearty food cooked simply let’s start this end down here a delicious uh bib salad so it’s pistachio crusted ghost
Cheese pickled red onions and a vinegarette finished with fine herbs next to that we got some beautiful barata fritters dipped in the batter and lightly fried served with a zesty caper ioli next to that a beautiful Linguini clams finished with a light smoked petta with a citrus gralat on top and finished
With those wonderful panko breadcrumbs toasted next to that we got a beautiful card a lion cor card served with mushy peas and seasoned french fries next to that we’ve got a beautiful grilled ribeye it’s got an ano chili rub beautiful grilled asparagus with some saute potatoes so ribeye we’ll start off
With a touch of oil beautiful fragrant ano chili coffee rub okay and the longer it sits in the marinade the better the flavor I’m going to get a really good sear on there can take a sear it can take a great sear and we Sizzle putter
On see that color on my Sizzle pter that goes in the oven 6 minutes okay now potatoes caramelize when you make these you do two three portions at a time next my asparagus Gro them up and sit them on the take my steak out I’m not even hungry this smells good
Keep my point towards the center and slice underneath I’ll go four times there up and just sit that on top and there we have literally a beautiful ribeye dig into the steak that is incredible though absolutely delicious you know those two young chefs look like deer in headlights you’re good
On that one more side especially Kevin 18 years of aged I’m hoping with intense training this time tomorrow we should be there but uh we’re weak we’re very weak maybe one more Spoonful excellent that’s the dish very beautiful though I’m really excited Gordon’s one of my heroes the restaurant
Desperately needed a change we have a very short time to get things done I just want it to work we need it to work coming through while the back of the house is working to learn a new menu he’s get away from the Mayhem I’ve asked
Angelica to come meet with me wow what a day in the hope of getting to the truth of what’s going on something Kieran just isn’t giving me so far help me to understand where we are I’m I’m not happy not spending the time I’d like with our children and they need you
Right they do it’s been really difficult I do believe he loves me and I love him I’m still all in the stress has really taking hand a toll but we got to talk about these things together you’re part of this I try to talk to him I you know
I whether it be about business or the kids he completely shuts me out I feel really alone and um who else am I going to talk to if I can’t talk to him about what’s going on in our life you guys don’t even have a house the home’s gone
How are you dealing with that Financial pressure and how bad is it I’m living my biggest Fe we’re financially in big mess and I can’t talk to him I don’t even know how we’re going to pay next month’s rent and he’s just not thinking clearly you are a
Strong lady you have two amazing girls you have a lot to fight for I do it’s just getting through to him I’m struggling you’re bloody important and he needs to realize that and respect that I just don’t know if that’s going to be enough be strong trying come
On what a shame this is not just about a desperate restaurant this is a broken family with a delusional owner so I’ve got to get through to him quickly because I don’t know if Angelica is going to be around for much Longer everyone is working through the night I just noticed there was dark outside to turn this dark dreary dying room into something lighter and brighter I’m cold I’m tired I’m hungry I’ve never been here this long but it will all be for nothing if there’s no leader in the Kitchen okay tough tough tough Kevin you good yes M you good yeah how come you’re doing it they’re not doing it you okay yeah put that down how’s that touch that that feels a bit under there that’s a little under a thicker one absolutely so again always test it before you take it
Out all right let’s catch up 30 seconds uh right how’s it going they’re both a little deer in the headlights D no one stepping up as a leader no definitely not Mark you can tell cooking is not his passion this is just a job for him Kevin’s 18 years of age um how’s
He being he’s actually been fantastic he’s so eager to learn he’s so excited to learn from us and from you and so he’s been taking Direction really well if we were to St the opening and more and more training you think one of them could break through or not as a leader
No not yet they need more experience okay continue pushing them yes je yeah and I’ll come with the plan B okay thanks good Job right let’s deal with the elephant in the room this Oyster Bar oh goodness that’s been a thing overnight right God look at the space we’ve gained yeah now we’re just going to turn this into a stage cuz we’ve got most of the rebar out now so we have these last little
Bits to Do great amazing with the Oyster Bar gone now we can finally Breathe new life into the park two burgers that’s a great Hallmark of any great gastro restaurant right but before we reopen the kitchen needs a new leader so I’ve made some calls and brought in two candidates and
Asked them to cook their best burger if it does become the number one Burger you get the job at running the park so there’s a lot of Stak off go guys yeah let’s go now this is going to be a tough decision so I brought back my friend
Gron to help pick the best burger any great chef worth the salt bab and nail amazing burger right yes that’s correct so I’d like you to help taste the burgers with me all right okay and then from there we’ll sort of coordinate this grunk burger whoever comes out on top
Yes with they talented guys they’ll get the job all right and we’ll Elevate this burger sounds great yeah all right thank you aie love of cooking where did it come from from my grandfather he’s from China this burger how do you conceptualize this where did you get the
Ideas from to put this together it’s uh plan of American and Asian yeah I can’t wait to taste this the Love of Cooking where did it start my grandmother my grandmother’s a little Italian lady and taught me a lot and been cooking since I was about 6 years old sounds am
Amaz had two good burgers going head to-head fingers crossed is going to love them made the best burger wi PR good well done all right thank you Chef Gordon what’s up man so two are the burgers done the burgers are done excellent VI what do you think I
Can’t lie these are good-looking Burgers let’s get in there shall we so this one is a uh this is a smoked Burger hickory smoked meat all right with uh hickory smoked uh cheese there’s a lot going on there dig in my man all Right it’s pretty good so this one this has got a uh classic bib lettuce tomato onion look how beautiful it looks with the lettuce out sticking out like that the snack is beautiful isn’t it beautiful let’s see how it looks inside again the texture is beautiful open that
Up look at that wow shall we yeah oh my god wow see on this one I can taste a pickle thank you I don’t want that white stuff on your lips yes I no don’t want that flavor-wise uh tastes just like a burger how it should be there’s no like
Sauce in the way yeah the sauce is delicious but it’s not overtaking the whole Burger we need a winner man this is going to be tough jents come on down uh come and stand in the middle between Rob and I please both burgers were hands down the best two burgers I’ve ever had
In my life so I have chose the second burger that I have eaten congratulations goes to aie well done thank you Che uh really good job indeed thank Vin great job we have an official grank Burger yes uh Rob thank you I look forward to seeing you later Yes sounds good take
Care guys you have a new job thank you jef I really appreciate it I’m very humble are you ready I’m very excited I’m very ready good there’s a lot of pressure on Aussie to step up and lead the kitchen take a seat please but right now
I need to deal with the biggest issue facing the park Kieran the owner what’s the most important thing for you every day you wake up in your life the number one you know support my family you know I’m glad to hear that but listen to me you’ve got this fragmented relationship with
Angelica the resturant has got you both she feels vulnerable she’s insecure in there she does not on a daily basis want to be in that restaurant she wants to be back with the girls and bringing them up correctly with your support you need to build your house and create that stable
Bedrock for your girls and your wife do you believe you got that Bedrock no there is no support there I feel with her feel like she just wants us to S the restaurant and get rid of it you need to stop she wants you however sensitive you are in terms
Of what you’ve seen or heard I promise you now that she has not given up on you man she is in she is in hookline and sinker she loves you it just doesn’t it doesn’t feel that way it’s like every day it’s like I see that’s the restaurant hey that’s dealing
With vendors and staff and she’s got no experience in there right but You’ put her in a role she doesn’t want to be in Kieran and it’s destroying her her and is destroying you now don’t take her down in something she doesn’t want to do and you’ll see a
Difference in tone when you get home save your [Applause] marriage wow this is a big difference long gone is the dark dull interior and uninviting color scheme I’m Blown Away it looks like a completely different restaurant we’ve added brighter colors throughout the restaurant and upgraded the tables chairs and light fixtures creating an upscale gastro pub atmosphere this mural here is stunning
It was 2D we’ve transformed into a 3D the clunky dated Oyster Bar has been removed and replaced with a stage for live music I’ve installed a stateof thee art Point of Sales system that is one of the best in the world touch beastro it’s an incredible system that can run your
Business remotely thank you for this uh you wel you happy I am happy this is beautiful yeah cool hey hi welcome back wow I’ll leave you too uh alone welcome back oh my God it looks great I love it what do you Think kind an emotional roller Coaster I think what I’ve learned is how I want to basically take the burden off of you cuz I know that you’re stuck in here you know trying to make it work and it’s not what you do because it is too much stress and I think it would be best if
Uh you know we get a manager in here then I think that will help us hopefully connect again as a couple and and be able to you know save our marriage out of it and you really think that we can yeah and I think this is a perfect start
To being able to do that yeah you good I’m excited but I’m scared and we’re still it’s still going to be a struggle I love you I do I want to make it work all right where’s my man Aussie come over I want to introduce you to somebody very
Special please welcome Aussie he is going to be positioned as the head chef that’s awesome welcome to the team thank you very much I’m very excited to be here Kieran anything you’d like to say to the team uh you know I’m I’m really appreciative of all you guys sticking
Around I mean I appreciate the work that you guys do so hopefully this is a good new start for all of us you know excited it’s so much better we’re going to put this place back on the map all right let’s get busy welcome back how we doing good to see
You again I appreciate you guys coming in what do you think of the new digs it looks great I really like it looks really good grab a seat get your start with some drinks the park has officially relaunched and front of the house is filling up think I’m going to try the
Grank but back in the kitchen it looks like Aussie is going to be missing a member of his new team Mark come over you okay I thought it would be better uh flu is it flu I’m assuming right the launch is obviously important but I hope you feel better and uh get
Some rest with Mark out sick with the flu it’s up to new head chef Aussie and 18-year-old Kevin who will now have to play an even more pivotal roll here we go first table in five covers b l salad Bata freeders second course two fish and chips two
Grilled riy steak and a grank burger awesome Kev it please yes chef fish and chips are in welcome to the park thanks thanks CH this bar top is the same bar top but they put the gold on the bottom chairs your sitting in our new so I have some appetizers enjoy guys awesome
Thanks that’s good is everything with the new team in the kitchen finding their Rhythm the park is buzzing and the diners are loving the food and more importantly Angelica is nowhere to be seen do you see table five drinks I’m going to run those for Leah
You have to chip G for this one yes fin we have a head chef that’s at the helm but what he needs to do now is talk unfortunately what he’s got is an 18-year-old Cook Burger coming out good where’s your price come on come on come
On come on you know that now Kevin don’t [ __ ] around me like this you know give me the Burger complete please fries yes sir just concentrate Hey Kevin I’m talking to you not talking back look at me turn around and talk to me like a proper Chef okay lot of stress
Man thank you for coming in I appreciate it and my name’s Kieran how’s the food so far actually I think my burger is still cold inside can I take it back okay yeah I’d love to do that all right guys this is the uh first
Burger to come back oh boy I see Kevin come here please Don’t Run Away stop right there it’s raw Kevin come here please Don’t Run Away stop right there it’s raw it’s not a race refire Burger medium yeah and if you’re not too sure get sh
To check it with you okay now that’s a mistake but bounce back okay bounce back okay one more burger please let’s go how we doing over here guys man um we’re good yeah that’s Rea medium yes yes good sorry about that good fish and chips gry by steak
Food is finally going out hot and on SK schedule keep it going Aussie let’s go Kevin be back in a quick second so we’re uh in full swing service I’d like you to expedite a little bit now uh we’re running here from left to right A’s calling out the orders Kevin’s on the
Grill burgers are coming out right now Aussie is cooking we’re going now with three rivi two Burger one fishing chip one Linguini table 14 followed by one rivi okay um you guys hey uh Kevin you going to have this order up in how long which order this one right here you have uh
The big one yeah one Burger you got a fish and chips and a Linguini three three riit right yeah gentlemen than was nice every it was melting in my mouth C it’s an honor to have you back here thank youe and there’s another Linguini that goes with this fish and chips two coming
Right now two okay perfect hi there uh how you doing did you just get here you look amazing how than how are the girls they’re wonderful um wow this place is buzzing tonight yeah I mean really buzzing look at all these people the atmosphere is electrifying and your man is behind the
Line Expediting sweating the hair has gone down a couple of inches he seems like he’s getting involved maybe can have a look yeah i’ would love to yeah yes yes good to see you hello how you doing what are you doing it’s a new fish and chips oh got the
Expo going here wow Kev you still got that fish and chips coming right fish and chips another 2 minutes and Chef you got a couple lingues in the work right yeah two lingu is working okay perfect so you’re going to be Expediting from now on let’s get to know every part and
Every facet of the restaurant so yes I can jump in at any area if I need to Kieran and I have a lot of work ahead ahead of us I think he’s sincere about opening up his heart and really putting some effort into it Kev you still got
That fish and chips coming right yes are you excited yeah there’s nothing more important than family to me and I think that’s what having a partnership is really about now just need both of you for one minute please thank you how did that feel holding the rains
In the kitchen felt good felt good yeah I felt actually somewhat empowered with my own restaurant being able to to you to produce the food and get it out and feel in control of it and also the quality keep that feeling right but above all that your relationship is way
More important and no restaurant is better than a family family first I cannot tell you how important that is make time for each other work on that this place is going to take off stay strong my time is done to he you yeah can’t wait to meet those girls when
I get back yeah Mr stubb are you good I am good anything else you need I’m good you’ve got everything you need right there thank thank you so much there he goes the park tonight felt like a completely different restaurant to what I discovered 24 hours ago the buz the
Atmosphere the band the food and we have a proper Chef in the kitchen if Karan and Angelica can keep their differences is outside of this restaurant their marriage can survive if you bring your home life into the restaurant you could be heading for the Rocks hey Gordon it’s uh Kieran here
With Angel giving you an update on what’s been going on not being involved with the restaurant anymore has uh definitely been relieving for me uh as far as our personal and family life we are now currently separated unfortunately I give you a little update on the restaurant Aussie never showed up
We would have gladly hired him as a chef but um he just failed to come in the last couple of days the two revived with the Linguini left already right hi Chef Ramsey after you left the park Kine uh he never return my call so I figured out that he wasn’t that
Interested we uh lost Uh Kevin he uh decided to bail after the re here hey Chef Ramsey shortly after you left the park I left too Kieran didn’t hire Aussie and threw out most of the food that you prepped the day before sadly you know I don’t think you got through to
Kieran dealing with a lot of problems right now all in all I mean we’ve just been doing um what we can here to or or I’ve been doing what I can to try to save the restaurant I’m Gordon Ramsey and I’m back on America’s roads with my mobile kitchen
Heading to nine more struggling restaurants this is not a kitchen this is a hell hole with these businesses on the brink of collaps it lined with rat [ __ ] smell it you haven’t even got a stove I’ve got to work quickly so I’m giving myself just 24
Hours to try and save each one of them have you seen behind there inches deep it’s my third time around the country and even though my Advanced team tells them it’s a new renovation show people are suspicious so I’ve had to up my disguise and decoy game and if these
Start lob siding just give me some pointers so I can get into these restaurants and see what’s really going on that’s moldy you have to be kidding me what I discover this time round is more shocking than ever I’m amazed you’re still open if I I have any hope of saving
These restaurants this is my kitchen sh I’ll have to go to Helen Back okay in 24 hours every member of Staff in here is petrified last time I remember throwing tables I remember everybody Laughing I’ve just arrived in Conway Arkansas home to the University of Central Arkansas with 12,000 students and faculty the university is the largest institution in town be’s Den Pizza was established by two best friends back in 2008 Brad and Steve were able to obtain a liquor license in
Otherwise dry community and created the city’s very first college bar however after 12 years the one-time free-spirited hangout has become a depressing dump if this restaurant doesn’t get exactly together very soon trust me he’s going to go into internal hibernation my name is Brad and I’m one of the
Owners of Bear’s Den Pizza I’m met Bear’s Den very little these days because a couple years ago me and Steven opened up a bar and restaurant in Little Rock called brusi Pub and Grub me and stepen are 50-50 owners at both restaurants my name is Steven velic I’m
One of the owners of bears in Pizza that was tequila a lot of people come here because they enjoy hanging out with me and they like to see me have a good time I’ll probably get drunk and raise some hell M and step’s relationship he’s kind of like my ying
And I’m his Yang we are completely opposite from each other that he’s crazy as hell but love the guy when we first open up Bears Den we literally took every dollar we had the walls we painted ourselves the booths we were cutting ourselves there’s a lot of you know I
Don’t know if pride is the right word cuz some of the stuff is in disrepair but you know there’s a lot of sentimental value to this place and I think that really bled over to the customers oh my God that is so cool and the staff all right guys who’s ready for
Some shots I have been at beim probably for a total of 6 years now it used to be slammed packed you couldn’t walk in here are we not happy with the appetizer little allw ingredients sorry about that now Steven and beon have a really bad reputation in this town
Cheers bearen is like a party house that has some some snacks in the back nice looking pies boys nice I wouldn’t even call it a kitchen it’s a conveyor belt oven and a microwave I would not describe the guys in the back as Cooks Mexican pasta of course again jeez I
Never really had a passion for food I’m about to say screw it on this pasta I don’t think it’s going to get made anyways a lot of our stuff comes Frozen it’s mostly all precooked we’re not exactly known for our food let me get a shot of Jagger please sh sh the reason
Why we have holes in the wall was because Steven has either put his fist through them or a chair through them sometimes you just got to drive your point home I started punching holes in the wall where there’s a window now I did it because I knew if I put a hole in
The wall then that was step one of the demo process I wish Brad was here more often because I don’t think stevenh would act the way he does if Brad was here all the time let get one more of those you really want one yeah I think Brad stays
Away because this is like an ugly stepchild of a business for him compared to his other businesses what do we used to hit like better numbers than this you know the problems with Bears Den he gets abused by Steven cheers I miss Stephen as a friend we used to do
So much together but over the last few years I’d say our relationship has kind of Grown Apart a little bit just because we’ve kind of G down two different directions I got married I’m spending time with my wife and Stephen became single around that same time as I was
Settling down he was kind of winding up Friday night Friday night I probably work with him less because it is difficult to watch him go down this path sometimes time a celebrate I think everybody just wants him to find the help he needs and just be the Steven
That we love got to have one of everything I think he can help Steven and our relationship not just moving forward as business partners but moving forward as friends too with only 24 hours to get be’s then pizza out of the woods I need you to
Find out what they were doing wrong now as you know when people know oncoming they do their best to stay out of trouble so I’m going under cover hippie than Peace Love and Pizza let’s roll I’ve teamed up with two University professors who will join me undercover
Even the sign is sad and pathetic I can already tell Bear’s Den is flunking what a smell based on the odor and decaying state of this place it looks like is taking more than a semester off how disgusting is this place oh my God yeah is that a beer can hanging from the
Ceiling every single chair that I look at is torn and ripped these booths were in like a car in 1975 or something car accident hey how are youall yall need a minute to look over the menu how about the spinach artichoke dip what’s the timer for spinach artichoke dip 2 minutes thank
You pasta yeah Mex pasta we just dump them in this bowl here and Big Bear thin crust go ahead and do that that’s the owner start the shots my goodness me the owner is constantly drunk all right here’s the dip sry it’s taking forever do you want to break the film oh
My God floody hell 45 minutes later this is what we’re met with oh my God it’s not even hot no that it’s terrible all right here’s the Big Bear than how depressing is that so it looks like store board dough again it’s cold it tastes gross what in the hell is that cheese
Dip on pasta gross it looks like a rubber there’s nothing’s fresh there I’ve definitely got my work cut out excuse me ladies and gentlemen knife and forks down I’d like everybody to stop eating big man can you go into the kitchen and get everybody out please now what the Hell hey everybody out here right now somebody’s talking he’s want everyone staff included oh my gosh that’s great Ry oh class ladies and gentlemen sadly there’s nothing to laugh about because the only joke in here today is what I’ve just experienced reheated Frozen disgusting food I am appalled you should have been
Shut down 5 years ago you have a partner call him I want him down here ladies and gentlemen my apologies a there’s no check I wouldn’t dream of charging for that crap but I need to show you something and it’s pretty important follow me I don’t even want to know what this
Is I don’t even want to know brag get your lazy ass down here right now Gordon Ramsay’s here I’m serious I don’t know he may be an imposter it looks kind of like the guy though let’s go this is Hell on Wheels my epicenter now this truck
Follows me across the country it is a state-of-the-art kitchen and it’s staffed with a team that have been with me for years here he is see buddy how are you a little surprised surprised not as surprised as I was uh after that experience I’m going to show
You something now that is a shock all of you take a good look There’s a rat in the ceiling and it was like rotting and it just turned into like a pile of maggots and they fell from the ceiling onto a Table oh that’s Disgusting have you had the sausage fist that’s a female favorite oh you’re so slick we’re missing uh 2,000 oz of alcohol there’s like 100 models missing I would take personal credit for maybe about 20 o let’s not act like it’s a junk do you have any idea how much
Alcohol that is a 100 bottles that’s a lot ladies and gentlemen I’m going to apologize on the owner’s behalf this place isn’t fit to remain open but I’m going to ask a massive fa I need to see you all back in 24 hours from now clearly we got our work cut out
Now staff get on yourselves because that 24 hours starts now I’ll see you back at the restroom hopefully you got something to say for yourself uh Gordon Ramsey has been spying in on Bears Den I guess for the next 24 hours I’m all his before I bring in the owners I’m
Meeting with the staff so they can speak more freely I’m here to help and I need to know where the cracks are before I can start rebuilding why are we in this mess cuz no one gives a [ __ ] right it’s clearly evident that the owner is partying how long has he been behaving
Like that when we were all in diapers it was like this when I came here and it still is this way you know and this goes on till 3 4 5 o’l in the morning sometimes or later ridiculous can you talk to him why not cuz then he tells us that
We’re mad at him or we started something it’s like it becomes drama yeah then it like creates a fight like it almost makes it worse he’s really can be just completely out of control the time when he punched and hurt himself badly were you here which time yeah probably I can
Feel the atmosphere how toxic it is it is scary I mean things start flying you tell him in the middle to stop he’s going to hurt something he calls us curse words it’s full on rage and he goes red and he doesn’t listen to anybody and the partner just talk to
Brad we’ve tried you’ve tried the first time that Steven ever raged after hours we Text Brad He’s still here he’s still doing it so nothing worked no intervention no stopping the tracks and slowing this place down nothing we have giving up are you scared of Him are you scared of him I’ve definitely been scared several times somebody can get hurt seriously you should not be walking in fear you should not be living your life like that absolutely I want you to speak up so Brad can hear this cuz he needs to understand how low we’ve got yes
Sir I want to get them in gentlemen sit down Brad you need to know what the [ __ ] is going on here yeah you may be running Bruce Kars and that’s the little shaie jewel in the around big [ __ ] deal because right now you’re a busy idiot you’re taking money from there to keep
This place open whilst this guy puts himself in an early grave months ago you had a text based on his behavior the night when we all quit when Steven yielded us it was a disaster what happened that night we were all counting our money after hours just waiting to go
Home and he was extremely drunk and he was just telling us that brusy is better and that we weren’t doing a good job and so we all just quit and walked out and left him here because I mean we were all hurt we didn’t want to work here anymore after that
Happened the violent outbursts the heavy drinking the Smashing up the tables every member of Staff in here is petrified and you’re ignoring it what last time I remember throwing tables I remember everybody laughing but yeah sure they’re petrified well when I get that text about his behavior and I talk to him
About it he says well it was blown out of proportion or I’m going to change or this and that and I take his word for it it’s very frustrating that you haven’t done anything about it and you think it’s funny no I don’t think it’s funny I think these people
Have been repeating these things over and over in their minds so often that they think is the truth I haven’t heard anybody say anything that they’ve done wrong yet for every wrong thing I’ve done up here I’ve done a hundred good things but when you do things yourself
It’s like stapling fabric that doesn’t even match the booth to the really how about that patio out there that’s got a wood deck how about the roof over it how about the hole in the wall right there that we can serve people through the patio now it’s just like well we don’t
Clean up around here because the owner punched a hole in the wall back in 2007 well guess what the owner also did he built that damn wall you know if I build a s C I’ll kick it over if I want you’re the owner an absent owner well I just think
Everybody just needs to look in the mirror for a minute it ain’t my fault that these are all alcoholics up here you’re telling me that the staff for alcoholics yes fact you can’t just stand there and blame your [ __ ] staff um I’m you know the bug stops on me is your
Responsibility I’ve made mistakes I probably shouldn’t be punching those I probably should be kicking chairs I probably shouldn’t be drinking like a have you probably shouldn’t be open Steven cut the [ __ ] you’re heading for the Rocks you’re taking every D with you and you just sat there watching it
Happen and if you were a friend you’d get him help months ago I came here to help you but deep down inside I don’t know if I can the clock is ticking we got some big issues here so I need your commitment is that clear yes sir Chef if stepen doesn’t
Gets serious Gordon Ramsey might not even stick around the full 24 hours we just kind of lost our way here but me and him can buckle down and get the staff on board behind everybody I think we can make this change in the next 24 hours now Veronica come in good to see
You we got some work to do I want life yes personality character everything at a restaurant sat opposite campus with 10,000 students should have is that clear now all of you get up I want these chairs and the tables all outside first let’s go let’s take the chairs we want
To bring um all of these picnic style tables out go ahead and leave these tables with the bases in here is Gordon Ramsey single is he single please don’t let her Brad Steven and Shelby let’s go through the kitchen please yeah first of all where’s the kitchen this is
Our kitchen you haven’t even got a stove where have a burner that’s a stove a bur from 1974 what’ you do on that uh we have a skillet up there to cook our taco meat and what is this contraption a really shitty oven but it’s a
Toaster so how’d you cook the pizzas we run them through from this in they go go through that end takes about 6 to 8 minutes this is it when was the last time these were clean probably 2 or 3 months two or three months or 2 or three
Years Steve talk to me I can’t see you come on there’s a [ __ ] pizza cooked in a 1980s toaster things just been slipping our standards just keep this is beyond slipping now and Brad is this how bruskis is run absolutely not how’ you function like this at a low standard it looks
Like oh my God [ __ ] disgusting stepen step up here and look down there it’s lined with rat [ __ ] every rat in the air is dumped on top of your [ __ ] fridge oh [ __ ] disgusting not months not weeks years of rat [ __ ] for the love of God what’s happened to us why are we
Standing here like pigs and [ __ ] festering in [ __ ] rat [ __ ] My worry is you’re not even drunk at least if you were slightly drunk as a [ __ ] excuse what has happened to us why are we standing here like pigs and [ __ ] festering [ __ ] rat [ __ ] My worry is you’re not even
Drunk at least if you were slightly drunk is a [ __ ] excuse this is not a kitchen this is a hell hole do something you’ve never done roll up your sleeves and get this [ __ ] place spot us got it I wouldn’t keep anything that’s been in that fridge there’s rat [ __ ] up
There now that these owners are realizing just how big of a job this is you got a bigger trash can we’re going to need one I’ve got to meet with my renovation team who’s racing the clock already so this is nice that’s going to be great for Acoustics and that’s going
To give it a nice rustic feel right mhm and we’re also bringing in some great new tables I’m really excited about the new seating flow to kind of bring in that restaurant Vibe versus a bar area yes a great pizza and a beer nice with my renovation team bearing
Down I’ve still got the grizzly job of showing Shelby and Dave how a real kitchen actually works how can we be 100 met opposite that campus and not be one of the best pizzas in town okay and I’m saying pizzas that are actually homemade no youth be made yes yeah what I’d like
To show you now is the menu let’s start off here with with this Italian chopped salad Roma lettuce salami chickpeas PR and cheese and a vinegarette next to that you got a spinach and AR choke dip and it’s top with the most amazing breadcrumbs next to that we got a
Margarita pizza beautiful tomato sauce mozzarella and finished with a pesta next to that you got a pizza biano a beautiful white based Pizza it’s a Monet sauce it’s finished with Parmesan cheese next to that pepperoni pizza tomato sauce ricotta onion and pepperoni and the last dish we got a bachini of pasta
So Italian sausage is finished with kale and delays with white wine how does that sound delicious what’s the secret behind a great pizza good crust crust flow the back of the hands lift it up and turn it round at the same time and stretch it
Okay see I’m using my palms and I’m I’m pulling it out now look how nice and thin that’s got from there a beautiful tomato sauce don’t go crazy from there pepperoni onions and cheese just to touch in the oven she goes 2 and a half minutes and then we going to twist yeah
So fresh Cotter on there at the end from there just a touch of your rocket got a beautiful beautiful crust so nice having Chef Ram you Mentor me today is really cool and honestly like an honor right the pasta why are we caramelizing her uh for flavor flavor exactly that we you
Start to see that color see I’m going to drop my sausage in there I feel pretty confident that we’re going to kill it tomorrow I’m not going to spoon feed you but dig in sorry that’s it use use use your base give your spoon there and then what the [ __ ] what happened there
Sorry I’m just nervous about this it tastes I just cooked an amazing bowl of Passa for you and you spill it all over the [ __ ] floor is it that bad no no it’s tastes great we are up against it the clock is ticking Shelby started showing some
Sparks but if they can’t master the basics we’re screwed I have a team of colonary experts that’s going to go oneon-one with you headed up by Jamie knock and Alex they are so talented and they’re here to help while my team and the staff have pitched in to help transform this dirty
Den into something they can be proud of watch those I need to talk to Brad to get to the root of the problem please take a seat right how you feeling uh I’m okay little shocked from today why you shocked I knew we had some of the issues
Going on I didn’t realize how prevalent it was I mean it was embarrassing he got a partner is killing himself he drinks heavily and the violent Outburst he’s on the edge I think that’s what everybody’s concerned about why can’t you face him head on and tackle the issue with him and the way
He’s running the business I mean M and step’s relationship goes back probably 18 years so I don’t want to abandon him you know what I’m saying that’s just as important to me as keeping the business going honestly but business comes first get that right and the friendship stays intact if you’re
Trying to protect the Friendship the business is going to tank what’s eating him alive what’s taking him down I mean I think that when his marriage failed and his family failed it kind of really [ __ ] up his world view of how he thought his life was going to go it’s been a downward
Spiral since then yeah we have an owner that leaves drunk do you have any idea the consequences of plowing down a student on the way home and you’re responsible for that cuz you own 50% of that mess that’s a big percentage Yeah I guess I just just haven’t been ready to
Make that next step that is going to probably end our partnership and our friendship if I was in your shoes the question I’d be asking myself is is Steven good enough strong enough to become the face of that business can he step up and get back to where he was and
If he can’t then he needs to go enough’s enough is Steven good enough strong enough to become the face of that business can he step up and get back to where he was and if he can’t then he needs to go enough’s enough I will not relaunch this
Restaurant with the Steven that I met he needs an ultimat that’s a tough I mean he’s going to need that ultimatum you’re 100% right and I hope he can step up to the plate business first and the rest will follow thank you thank you Brad needs to wake up and
Understand how bad this business has slipped on his watch and start showing some responsibility quickly because you’re lucky that that business is still open as most of Arkansas hibernates the Bear’s Den is roaring with life we’re working our asses off but as the sun rises and relaunch
Rapidly approaches I know Jamie has a hands full getting Shelby and Dave up to speed with the new menu you got another hole happening Shelby oh no here right there Bless yeah so put that one back one more time is going to be a fun relaunch
Yeah okay jery yes chef chef are you good David you good yes sir how’s it going we’re still getting used to the dough is the main thing I think so well can you spin it thre in the air spin it uh my hands are pretty sticky right now
Oh Jesus there you go there you go there now it’s nice and stret that’s great so now we got the technique let’s speed up a bit yeah uh Jamie let’s have a chat how did it go not the best not the best no I think that they Reg rest a little
Bit over the course of the night [ __ ] I think we need some other help okay listen push them get the speed up a little bit okay Chef thanks oh Lord tonight we may be in trouble Shelby and dav’s performance is regressing is there a pizza in the oven uh no are you guys
Sure oh yeah so there was a pizza in the oven so I need to come up with a plan but more importantly I have to tackle the biggest problem at be’s Den can I get all that going through my head yeah likewise and that’s the owner
Steven I need to find out has this guy got it or is he just too beat there’s a chip I’m not too sure which shoulders got the most on there but where’s that frustration coming from people want to say well this is a failure so this is Steven’s baby and that’s a successful
That’s Brad’s baby really man I’ve tried so hard to come in there I tell people this is what we need to do we need to do this we need to do this if they don’t listen to me so you’ve lost control of your business I have why customers and
Employees don’t necessarily see me as the owner I go in there at 4:00 in the afternoon hey B you know people high five me let’s have a shot let me get you a shot everybody wants to have a shot with the owner staff or customers customers in your mind are you saying
That every 21y old in that campus is convinced to go and have a drink with a 42y Old owner sure I’m an inspiration to people I feel like Steve you’re digging yourself early grave it’s Grim it’s [ __ ] Grim you’re drinking way too much how have we got that bad
Recently I’ve just had a whole lot of anxiety about things going on feel like I’m drinking to forget and I realize that’s not the right reason you know that’s not a good thing you’re hurting there’s something not quite right I’m here to fix this place but I’ve got no
Chance of success unless you can fix yourself all well I’ll tell you right now I quit drinking I can smell alcohol on your breath it must be from a couple days ago you’re laughing again it’s it’s so you have had to drink this morning nope I didn’t drink last night and I didn’t
Drink today I know you haven’t quit drinking you can [ __ ] me all you want but you just need to stop lying and you got to stop blaming the staff blaming the partner and start thinking about you think about That Steven’s serious issues go far deeper than anything I’m going to be able to fix in 24 hours fortunately my renovation team is having more success we’re going to put this one here as they’re finishing strong ahead of tonight’s relaunch the little accent of color is really nice place looks Peaceful wow yeah that is a big wow quite the transformation in just 24 hours my team and the Bears Den staff have brought New Life to this forgotten Community staple thanks to a Fresh coat of paint updated decor and an open dining layout have a look at this wow this is
Like not even the same kitchen by installing a gas line my team was able to completely transform this into a functional kitchen I have the most amazing Peerless ventless Stone baked pizza Roven this thing can operate between six and 10 pizzas at a time and it’s yours with this state-of-the-art
Equipment Bears then will say goodbye to frozen foods and be able to cook these college kids meals they deserve that’s awesome I’m Blown Away thank you but it needs to be taken seriously yes on that note by the way I want to show you something with a bottle of tequila in
His car today that was this morning wow that was this morning so the ramifications of relaunching this business with him at the helm is super dangerous most important thing to me is to make sure that the staff are set up for success and to make sure that Steven
Personally is set up for long-term success and health too so I think he needs to step aside good I’m going to get in come in young man wow yeah barely recognize the place I appreciate this this is amazing we’ll take care of business stepen I love you man you’re my brother
And I feel like right now the best thing that we can do is for you to just take a role as a silent partner to get the help that you Need well I mean I think that’s a horrible idea stepen I feel like right now the best thing that we can do is for you to just take a role as a silent partner to get the help that you need well I mean I think that’s a horrible
Idea I think it’s what’s best for you personally right now and I think it’s what’s best for the staff and the business cuz I’m going to Hawaii I mean I wish you’d take this very seriously I am taking it seriously because the thing is Stephen as your
Best friend I care about you and your health and your happiness and trust that I will be here giving the staff the support they need while you just take some time to get you back to the Steven that we all knew and loved and built this business together
With this is the one shot we got and you know I love you more than anything I know that I love you Brad I love you I’ll do it I’ll do it thank you Chef I appreciate everything good night good night within 36 hours I’ll be appointed to back in
Charge of Bears Den this place needs me I love bears bear is my baby I made the first one I can recreate a second one I’m not worried about it that was tough much needed thank you very much with Steven getting the help he desperately needs it’s all hands on
Deck for the relaunch take a slice get that message out there and putting Bear’s Den back on the map we’re from Bears Den we got some new pizza over there oh my goodness the new and improved bears we minutes from relaunch it’s been a tough 24 hours there’s one more change
But it’s going to come from Brad thank you Chef Bean was on its last leg there was bad habits going on here and there was bad leadership I know that some of y’all had come to me and that I ignored it and I apologize for that Stephen has just not
Been willing to accept his role and why this place has been failing so we’ve asked stepen to go home home and get the help he needs because I’m going to be here for you guys with you guys to make sure that we stay on the right track
That’s my promise and commitment to you and I will not let you down so if you guys are ready let’s knock this thing out of the park tonight yes sir I right baby let’s go Brother with Brad finally at the helm let’s [ __ ] kill it tonight all right got to get it and with extra help in the kitchen the staff must Step Up in order for for tonight’s relaunch to be a success lovely shapes by the way great shapes soon as we go in we’re always
Pushing these things first customer let’s go welcome to Bears then my name is JP if you guys need anything at all just let me know okay Now That We’re Off to the Races good to see y’all again the real test begins I like these look nice as hopeful diners return with high
Expectations I think I might actually bring people here to lunch now and there is no way I would have done that before it’s showtime guys oh gosh don’t even okay we got it guys we got this it’s going to get hectic but we got it I know
We want the spinach arti choke dip okay very hot we and the margarita pizza did you put the parmesan on there yes and with orders flying in Pizza Bianco and a pepperoni with a pasta pasta is going we are up and running now we got this we
Got this we got this the kitchen blazes ahead good let’s go to table four please serving dish after dish to Hungry diners look at that slice I took one bite yesterday of the entire meal spit some of it out this is way better Kaye shall we they’re loving the pizzas I go nice
And round keep that crust super thin yes sir good man let’s go thank you’all for coming back to the grand reopening I’m Brad I’m one of the uh Partners here lived in Little Rock I think you maybe met my staff and Steven yes he’s quite a character sometimes you need those
Sometimes you need a good s that’s true oh bless I’m waiting on two pizza bianos and a margarita pizza no sorry I’m getting on that right now yeah no no just give her a time it’s 3 minutes 4 minutes 6 minutes 6 minutes there you go
A bless I’m going to that’s we can fix this fix that hole we can fix that hole keep that shape remember nice and thin nice and thin crisp yes no answer I’m talking to you I’m getting nothing back Bianca coming in thank you thank you remember the thinner
The crust the better it Cooks okay let’s go t 27 make sure it’s cooked properly first right we have some pizzas the pizza Bianco it does look a little doughy is that a little too doughy for you how youall doing we actually having a couple of issues what’s up just came out still kind of doughy very undercooked on that one and I’ll get you guys another one all right I got 200 cooked pizzas [ __ ] what
Table number table number 27 that’s the food bloggers both you come here this is a food blogger they’ve sent it back and his dough is undercooked come on guys really she is a [ __ ] disaster this is a food plogger they sent it back and his dough is
Undercooked come on guys really this is a [ __ ] disaster Slow Down super thin on the sides please yeah okay let’s go I dro the ball in there getting it right now super thin for the critics yes yes sir Bianco coming in man give me time of those pizzas please minute minute and a
Half okay good let’s go is that good y good service please I got a pizza Bianco thank you you’re welcome yeah it looks nice we’ll getting youall taken care of you’re figuring it out your time exactly right yeah thank you nice bubbling on it that looks much
Better oh this pizza is really good so good it’s got a really lovely flavor to it yesterday’s Pizza was really one of the worst pizzas I’ve ever had today coming in it’s like a whole new place it’s delicious full of flavor full of freshness and I’d absolutely be back any
Chance I get appreciate y’all coming out here and giving us this other shot yeah no problem I hope you really enjoyed everything it’s so good it’s perfect I think everybody’s passion for bearon has been reignited from this UCA Cheer Squad y all excited about the change yes it
Looks so good in here Chef RAM and his staff did an amazing job we have a big responsibility now to kind of take what he’s given us and up hold that reputation that looks beautiful exactly like that yes now we have a system going service please my presence is needed
More here so I definitely plan on spend a lot more time here at Bear’s Den Pizza of the best pizza I’ve ever oh my gosh I’m so glad to hear that how was that delicious Margarita oh fabulous fantastic major step forward it’s amazing it’s so nice for our entire
UCA Community fingers crossed this is the last one right here bus cuz there’s three in the oven she needs four I’m so proud of the Des my pizzas and that I know that I can do it it feels amazing No Pain No Game No Pain No game tonight
We put this place back on the map yeah thanks to you her and him okay than you sir yeah keep it going yes it’s been a long time since it’s been this crowded and I’m glad to see that we have all these customers and that we’re going to
Have more in the future you hear that atmosphere lift like that what goes through your mind oh it’s exciting we’ve got president of the University here people that would never step foot right here and they’re loving it me just good the Bears in and they were not really known for their food as
Much they will be from here on focus on the business yes conceptualize what you’re doing and don’t be scared to make changes you made a big one tonight and that was a huge point in the right direction my time’s done it’s been an incredible 24 hours yeah don’t screw up
I won’t good to see you thank you night what a night this relaunch was always depending on Brad the owner making some critical decisions and that was to cut dead we and for me the turning point was Steven leaving the building and empowering the staff to step up he you guys hanging in
There hell yeah if Brad can continue making those changes and understanding it’s a business first as a chance of success tonight prove that I’m so proud of you guys seriously man [ __ ] Gordon Ramsey in this kitchen not screaming at you guys I was so surprised is that about Right since Gordon Ramsey has left bearon Pizza there’s been a lot of exciting changes around here the back a house staff is putting out a superior product that they’re proud of and the customers are really taking a liking to it not only have we expanded our menu
We’ve actually taken over a space next door that we’re Leasing and we’re expanding the restaurant additional 1100 sare ft it’s like a totally different world around here now and Steven is taking a break from the restaurant business and is working on some other projects right now but he’s doing well
It’s really good to just kind of step back sometimes you know and get a fresh perspective I did go up there one night and had a drink or two decided I want to take me one of them bar stools home for a souvenir it’s been returned so you know
I was worry about that you ever see me you need anything just stop me and say hey okay all right Brad’s doing a great job if you’re watching this Brad I love you Gordon if you’re watching this I love you too buddy signing out from Arkansas to Hollywood thank you