just a wee bit of a tosser this one is | Kitchen Nightmares UK | Gordon Ramsay

just a wee bit tho

Season 5, Episode 6

Gordon visits the Fish & Anchor, a restaurant and bar near Lampeter in rural West Wales, owned and run by ex-boxer Mike and his wife Caron. Mike, a self-taught cook, is a one-man pressure cooker in the kitchen as he struggles to accommodate a vast menu, while Caron’s unique style of front-of-house management includes abusing the customers and her husband in equal measure.

Season 5, Episode 5

Gordon takes on The Priory, a 100-seater carvery in Haywards Heath, Sussex. It’s owned by ex-IT consultant Scott and located in a beautiful former convent, offering bargain roast dinners. Scott bought the place for £300,000, but with an ageing clientele eating for half price, he’s losing £5,000 a week. Despite the heavenly location, the food is straight from hell.

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just a wee bit of a tosser this one is | Kitchen Nightmares UK | Gordon Ramsay
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My mission this week the fishing anchor owners Mike and Karen are a couple at War I want to let me finish their RS are Legend no I hav’t got a bloody not being they’re driving the locals away what I’ve heard he a bit of a tosser I’m turning marriage

Counselor you can’t run around like [ __ ] Shrek in a frog you’ve got to have some form of control otherwise this restaurant will self-destruct dingding round [ __ ] two Lampa a tranquil hamlet in west wales’s glorious Countryside a perfect setting for a traditional rustic restaurant I

Mean it’s a dream for any chef to have a restaurant here phenomenal pastures amazing land great support by the locals but trying to understand the [ __ ] is a completely different nightmare hello and welcome to teach yourself Welsh teach yourself Welsh and remember to speak out loud col

Six cter cter first e dim dim no I feel [ __ ] dim in this green and pleasant land lies the fish and anchor a few years back xboxer Mike Chimera won 700 Grand on the pools it’s allowed him to swap his fishing chip shop for the pursuit of his Cy

Dream I’d like to set a goal of just achieving something be it like you know just get one Mitchell in Star you know they put a man on the moon with no technology we can put a man on a moon Mitchell and St don’t sound a very

Big thing to achieve do they Mike’s got a plan to make the Step Up from the fat fryer to the cooking odd Cuisine nicking recipes from cookbooks used in the home including mine Gordon Ramsey’s book there Sunday lunch Rick Stein’s book Gordon Ramsey here again I like to try and recreate them or

Put my own slant on a lot of them very simply turn them into something really special and exciting but there’s a problem in this Italian stallions plan for Cony world domination Mike and wife Karen who runs the front of house just don’t see eye to eye try to run up a

Hill with a ball and chain around your leg you know it’s holding you back it’s slowing you down he is very critical of me and I don’t know why because I do my job and I do my job bloody well you’re supposed to work with me I want you to

Work with me working with you you freaking married for 22 years the couple’s arguments are notorious locally Mike and Karen have even got into trouble with the law for rounding public [ __ ] we having a row and cing it in my face and I just pushed it out the

Other way you know yeah so I shouted back and I screamed back and I give you a shove as well two handedly these two don’t just r with each other they also r with the customers it makes for a stinking reputation and no one’s coming here to eat hemorrhaging a grand a week

This e is heading for the big chopping board in the sky oh my God what is that down there that can’t be it can it you can’t miss that one can you unfortunately the Germans did how are buddy and this is Mike yeah Mike who’s

In love with blue blue yeah [ __ ] me you can’t miss it can you huh how are you all right thanks good didn’t you realize you’re so short well short and Powerful yeah hey how are you and this is car how are you nice to see you and you and are

You in love with blue as much as Mike no no no thank [ __ ] for that Ronaldo Zola [ __ ] me I didn’t know sports bars existed in the middle of Wales it’s bright it’s ghastly and uh yeah it’s blue and another addition to this Hall of Fame is me God a fish

Recipe from one of my cookbooks using monkfish is on the menu board it’s quite Eerie when you see your own food on somebody else’s menu it’s for the home cook at home not in a [ __ ] restaurant this menu is a mish mash of cookbook recipes it’s so vast I’m dizzy reading

It I’ll start with a soup first my d thank you first off a not to the great Georgia loer telli very chunky isn’t it yes well nice bloody how do you interrogate all the customers I do you do when they’re awkward ones yes I do no wonder they’re [ __ ] off no wonder well

Well don’t be awkward and fous then that’s the weirdest looking minist soup I’ve ever seen he’s been a [ __ ] yeah next up let’s see how my fish recipe stands up he’s got the black dream with a basil and pea Bon famam I’ve changed that I still use the Bon

Famam but I roast fillet of monkfish schots of raw monkfish is actually quite nicely roasted finally a m Jeffrey tribute that well-known Welsh classic a chicken cormer curry looks like something out of a [ __ ] Pig’s trough we had sumon in the been two clares run by Gordon Ramsey and they

Thought that they enjoyed their food here a lot more than what they enjoyed it there the [ __ ] is that wellnot [ __ ] mate we don’t see desert do we Jesus [ __ ] happy to be here yeah just arrived sat down went through the menu you’ve got everything and anything on

There part of it comes from I see something and I like the look of it I want to put it on the menu but the menu reads like a trophy I know it’s got you’ve gone around and picked up all these little bits of like a [ __ ]

Magpie trophy trophy go stick it on stick it on stick it on I was really excited about the [ __ ] soup when the soup arrived just like a mush of [ __ ] vegetables a Gunk it was shocking the monk fish even the schots were like raw Mike they weren’t even cooked so it was

Like a raw onion and then the biggest kick in the bollocks was the [ __ ] Curry that was shocking was that Lloyd Grossman sauces no no Uncle Ben no it was a s Uncle Ben oh yeah but that’s what hurts it it causes more damage serving that I like your [ __ ] in passion

That’s clearly there but you’re not a chef not and that menu is full of your wish list yeah sh sh with no customers it’s obvious the fish and Anchor’s reputation is bad time to turn detective to see just how bad fishing anchor there are clues in cyberspace

Recently posted reviews the food has to be the best I’ve ever eaten home or abroad here’s another one I’ve been to Ste and I’ve been to Gordon Ramsey but to find a place better than them on my doorstep is a dream come true Mike Burns strange the reviews are good so good

That there’s something fishy going on here there’s three reviews all written by a guy called Mike he’s been to Rick Stein he’s been to Gordon Ramsey it’s all a little bit too familiar to find a better place than them on my doorstep is a dream come true that little fat [ __ ]

Truthfully okay and you you you don’t [ __ ] exting me now nor you Michael Burns yeah I don’t get excited about food too often and having dined at Rick Stein and Gordon rams’s I think I found a better restaurant in West Wales long live the fishing anchor recommended Mike Burns

Afghanistan where that’s I don’t that’s Daniel’s friend in that yeah Mike truthfully yeah and I know the truth which one of these three did you post on there this one thank you why well we just wanted we we spoke to some and they say people do these things

In time to time to get the S notice and that’s that’s what we done can you blowtorch them put some Icy sugar on there [ __ ] caramelize them or put them in the [ __ ] bin thank you professional cooking is a much much much tougher job than people like Mike

Think so you can’t just go and Nick recipes from cookbooks and hey Presto I’m a chef and then write your own [ __ ] reviews he’s a SI disaster waiting to happen tonight I’ve pressed gang some reluctant locals into eating here I need to see how Mike handles cooking for a full

Restaurant there such a large menu like that must been nightmare no it is the customers wa long for food not usually Mike’s confident I’m not his menu is made up of cookbook recipes designed for home Cooks to lovingly slave over but for one man to try and

Cook them from scratch for a restaurant is Madness the dishes are just too complicated to be cooked quickly Mike’s running around like a headless chicken oh [ __ ] I’m doing it the hard way I know that F me you’re doing it the hard way H what’s clear right now Mike is obviously not a [ __ ] Chef he should

Be cooking for three or four tables at the same time he’s not he’s only cooking for once so it’s like watching my mom at home cooking for a dinner party 2 hours into service and the food’s just not getting out we hav Tak the order yet it’s like a

Famine customers are staving off hunger by eating bar snacks with an unworkable menu the service is spiring out of control the pressure’s on this husband and wife team and these two are going to war Mike’s even got his own Welsh Battle Cry for Karen huh what’s going on what do you mean

What’s going on pleas well what am I supposed to do they’ve been there for [ __ ] hours H these tables are spooked in yeah it’s [ __ ] ridiculous well whose fault is that mine is it this isn’t a marriage it’s a battlefield their relationship needs some serious fixing outside

There’s more trouble Brewing so it was better for them to sit there where they ex me we’ve been waiting here since 8:00 I’m going home I couldn’t give a [ __ ] about your crappy bloody pop it’s an absolute load of sh we’ve got a 70y old bloody woman with us and you haven’t a

Bloody [ __ ] and that’s for you well that’s your prerogative I did apologize for the but there’s no need to bloody swear andru in front of everybody I’m sorry you know crap yeah well don’t bother coming back good bastard I can’t believe what I’m hearing there’s no stopping this woman

There’s a misunderstanding over and Order Karen’s going off and one again I’ve been since 5:00 this morning yeah I’ve come here especially for this I know you have and I’ve got nothing for it well whose fault is that it’s not my fault you was the one that said you was

Leaving I didn’t say you were leaving I said of our [ __ ] leav right now I want you to leave now because I don’t want to be sworn out I’ve had a TIF tonight now if you want to swear at me again you can leave right

Now no I haven’t got blood yet not being SW OU right now just get in your car and go oh dear this is a first of me I’ve never ever seen a custom my choc out of restaurant like that before that is [ __ ] embarrassing and no wonder this place is in serious trouble because that was appalling what in the [ __ ] have I

Got myself into here hostilities have ceased almost half the customers didn’t get served tonight Mike and Karen have gone awall the only sense I can get in this mad house is from a 17-year-old waitress Ang had I knew it would be like this why he just can’t h no he he just

Big talks a lot he talks a lot yeah he thinks he can do it he can’t and all the shouting that’s not going all wasth it yes always God God tell me how you feeling pissed right off yep I’ve had a tiful right Y and I can give two shiny shits

If there’s 150 people out there waiting to get can I feel a sick as a dog because I’ve been threatened I’ve been called an old t I’ve been called a scrubber by customers I have never ever ever had anybody talk to me like that before what went wrong tonight Mike is

That you did one table at a time 21 we cooked for and you made it look like 2011 it’s a transformation from coming out of a cook to a chef and I can see where you shot yourself in the foot the [ __ ] menu if I was in here and asked

To cook this [ __ ] menu because you’re on your bed upstairs ill I wouldn’t even attempt to do what you did tonight one thing okay tomorrow even before I start looking at the menu okay the two of you it’s like you’re having a [ __ ] boxing match in here it’s husband and wife

Right that has to stop tomorrow I see it all the time when customers are frustrated the customer’s King Karen you can’t [ __ ] around with them it spreads like wildfire [ __ ] me welcome to Lampa this is a [ __ ] nightmare turning that place around it’s going to take me a lot

Longer than [ __ ] 12 rounds I tell you I’m in Lampa West Wales at the fishion anchor last night’s service was a disaster if things don’t change this place is going down period it’s a reality check for Chef owner Mike Chimera this xboxers on the ropes it is gutting to know that you’re

Not really going in in the right direction I mean they probably would step up from a truck stop in reality that’s glorified I’m still not going to give up I’m still going to keep going you know but what my aim to do now is to listen what to go

And says and absorb it all like like a sponge if I as much of it as I can and point it in the right direction just draw another deep breath and come back out fighting time for a bit of tough love my opening shot in helping Mike is to get rid of

His comfort blanket those cookbooks including mine something that’s [ __ ] destroying you in here you know that yeah something that is a big problem in this kitchen yeah these [ __ ] things right great recipes of the world out Asian cooking my Uncle Ben Sunday lunch not interested in that make

It easy not interested in that Rick Stein mediteran not inad come play with Jamie not interested in that and Rick Stein’s French Odyssey bang get your coat we’re going down to the charity shop and we’re going to give something back to Lampa reg just digest I don’t know where they come from oh

[ __ ] I don’t tell me open the car door please them for 20 years everything I’ve seen points to mik trying to be someone he’s not mock reviews using other people’s recipes to help him I need to find the real Mike starting with his Italian Heritage who’s that gentleman there that’s my

Grandfather wow Italian yeah yeah I love you from where Naples and and that’s his parents my great grandparents W again from Naples again from Naples they were farmers just worked the land it all poor the salt of Italy poor area wow so there quite an Italian historic tree there and

That lady is that’s my grandmother basically who I learned you know a lot of the Italian cooking you know basically that that’s that’s who I am you know we’re we’re we’re proud of it there’s been an Italian Community in West Wales for years Mike’s passionate about this Heritage I plan to channel

That passion into his cooking by making a classic Italian Dish my starting point a nearby organic vegetable farm Peter how are you very well good to see you well wise Mike hello Mike Mike’s from the U fishing anchor we need a good service tonight yeah and and we’re going

To come up with a dish that can get some traffic through the restaurant without becoming too concentrated and stuck I’m taking Mike back to his roots here they grow the very Tomatoes he tasted when he was a Kid so what they called These are called San maano sanano and they’re specifically for making sauces yep when was the last time you came picking tomatoes Mike on my Grump ha Farm in it that’s the last time I picked him up ready which is how long ago 30 years ago or

Oh these are beautiful this is like being in a candy shop yeah huh absolutely phenomenal look at it everywhere many years since I tasted a tomato like That it’s time for Mike to cook from his heart and not cookbooks his grandmother’s recipe for spaghetti meatballs explain the perfect meatball good minced Meats yes combination of beef and pork th yep parsley yep chili mhm parmesan cheese good could you say is your grandmother inspired you how to

Cook would you say that’s where it started yes yeah cuz you’re quite a passionate little [ __ ] inside aren’t you yeah huh yes Mike’s not a chef yet he struggles cooking for a full restaurant these meatballs are the first step in helping him right the emphasis of tonight’s service is

What is to get the tables speed speed speed yeah speed speed speed multiple portions can be pre-prepared and served up in a matter of minutes I don’t care whether we got 10 booked or 20 booked I don’t want customers waiting that length of time again yeah now I’m going to cook From Within

Myself find you know what’s Within Myself and put that on a plate do me a favor rub off that [ __ ] [ __ ] Tika Masala balty Cora crap [ __ ] [ __ ] off of there yes all off one big swipe there you go bang cor’s off yes what’s your wife’s name

Karen can you call her Karen tonight can yeah no but can you do it in a really affectionate way that you [ __ ] love her as is a husband and wife team because the minute you two start [ __ ] showing some form of affection and respect everybody else follows ah

That was you grunting like a troll looking for your [ __ ] spanner no but serious and I was standing there like fcking H this guy’s [ __ ] Bonkers what’s he smoking tonight I’m going to show Mike how meatballs speed up service this place looks like a sports bar so I’ve

Invited the local Rugby Club 15 strapping Lads and they’re starving hungry are you on half turn no we get that 15 out yeah that’s over 1 thir of the dining room cooked for okay come on it’s taken just minutes to serve at the meatballs to the rugby Lads job Done we could even get 12 star that last night nice yeah SP on nice and spicy very good I think they they look like [ __ ] but they taste like meatballs M it’s called Cuisine man the kitchen’s starting to come together out front it’s a different story the restaurant’s busy but where’s

Karen sorry two seconds please sorry buddy thank you you’re not smoking are you yes or no yes that’s discusting come on Karen please yeah I need everybody’s help tonight come on please yeah ridiculous come on he’s busting his ass off there you’re outside smoking take

The order of six please now now well you he told me 2 minutes uh Karen he told you 2 minutes but do that mean to say you’ve got to go out and smoke a cigarette I didn’t know I thought you were running the restaurant I am thank

You thank you dear oh dear I’m not convinced with her this for me is someone taking the piss like they’re just going out tonight for a [ __ ] game of bingo she’s got to attack it run it and observe it but you can’t disappear every 30 seconds for a

Cigarette for a cigarette what about customers arriving and one of the owners outside puffing away what kind of message is that sending to anybody Karen standards are SL and it’s showing now there’s confusion over table’s order one one mon fish three halib two St let’s fill up yeah

Let’s count this up shall we 2 + 3 is 5 plus 6 yeah yeah yeah seven you missing a main course we cooked exactly what you wrote can you go and ask the lady what she ordered please urgently venison oh come on one venison in straight away

Please ven let me ask you a question now yeah without getting defensive and running off in a strop no I won why did you forget the venison on the order because two people ordered the Venison and then the both off yeah they both of them canceled it and then and then it

Was a halib to go back on and then he ordered the V again I for back on you forgot to write it on tomorrow we’re having a lesson and taking orders okay fine don’t get upset I’m not getting upset we’re in the [ __ ] we look stupid no you don’t let me finish listen

Let me just finish yeah by the time that venison’s cooked and rested the existing customers around the table their fellow guests will be on [ __ ] dessert we as a unit look stupid please don’t tell me any different because I’m not telling you any different don’t start shouting

I’m not Shou you’ll run off in a minute and start smoking no I won’t but you’re always in there you’re always willing to give bloody scream fault now it’s not your I just told you it’s one I’ve just told them it’s my fault we look stupid

Yes I do we but you no you don’t because I’ve just told them it’s my fault you you don’t get it do you yes I do you don’t get it oh G you just love pick that’s all you’ve done for the last two days you’ve said [ __ ] all to him but no

That’s all it is is every time I come out here I’m still not sure about you that’s all you said all you going to run away now no I’m not custom can hear you my customers can hear you and they can hear you as well is this what it’s

Like she forgets to write a Venison and then shouts and screams and runs off well I I will go as well I have a go you when you do that please stop shouting close the door let’s stop the embarrassment further I’ll talk tonight oh I’ve I know what I’ve heard what you

Said what I was trying to say to her is there any ways you can recommend a meatball that’s cooked so we can get it out quickly yeah rather than cooking a venon you have a chance to get it up yeah and I can’t even get a [ __ ] wording edgeways at 8:00 this evening

I’m sweating my bollocks off trying to get this place up the speed and she’s outside having a cigarette h dingding round [ __ ] two I want him get shut up get it off what is I am not being you didn’t Fu off shut your mouth and listen to me you’re doing

The same you’re not listening to me same as you don’t listen to him I told him it would you’re doing it now you’re doing it now you’re doing it now you’re not letting me finish like you wouldn’t let him finish and he wouldn’t let me finish

You’re doing it again you doing it again what he was going to say after he finished tell you what he done the next thing he’s going to say is I tell you are why don’t you try and get the sell him the last meatballs to get it out for

The night but you didn’t give a chance because bang you was there on a throat again now I’d like you to get behind the bar where you should be and get Jane out from behind there she’s not alone behind there right don’t expect me back tomorrow [ __ ] off just get it done [ __ ]

Off no just get it done you can’t take it car so you can you I can’t take it but I don’t like being told to [ __ ] off venison finally get served I’m deeply concerned yeah for the shouting and screaming you’re screwing the business and the quicker you learn to

Control your temper the quicker you’re going to run your business for the better let me finish okay but I’m not allowed to finish anything I was saying to you earlier that’s what I was trying to say to you then have your turn is this a competition between you and I and

Then you have your I don’t know what you want me to say there you go again but I’ve gone out there I’ve apologized I can’t do anymore you can’t run around like [ __ ] Shrek in a frock and then expect us to pick up the pieces you’ve got to

Have some form of control Karen you’re more concerned about you as opposed to committed to the business I am not I am not so you’re making you want to go along with this mate go along with it right look oh so you’re throwing the towel in I am not throwing the towel

Yourself up stop it why did you work yourself up like this because I’ve tried to tell you I’ve gone out there I’ve apologized I can’t do anymore out there let me help you help me do what run the dining room properly yes you can I’m just asking you not to snap there’s 20

Mistakes going on in every Resturant across Britain every night we have to control them your problem is one mistake you lose the [ __ ] plot my dear yeah but if please calm down I am because then we can work at it together we finished work go outside and

Have a nice cigarette thank you get some fresh air have a cigarette though huh thank you for your help again not at all hey we got through it you’ve sort of come like the [ __ ] Italian job where the bus is on the edge of the cliff you

Sort arrive just at the right time I’m like that bus ready to go over get some fresh air okay thank you yeah leave me come here just leave it don’t leave it look at me look at me want to be left Al look at me look at me

For 30 seconds right just bear with it right it’s hard it’s only one week right and we’re going to get her over and done with right and we be back on the right Road just get all over done with right don’t try and be reasonable Mike I KN

Her right because if you spoke to me like that what would you ask I know that right but I overriding respect right for the man is trying to help us put the business right oh [ __ ] me I’m in lamper West Wales at the fish and anchor I’ve been here for two nights

Of Madness and Mayhem with the owners RO with everyone they’ve gone for each other I need me do again I got it in the neck it’s noted up I just told you it’s I’ve just told them they’ve even thrown out customers I just get in your car and go

I’m heading the streets to find out how Mike and kar’s rails have affected public opinion what’s the reputation but I used to go there quite a lot but um I got put off by the um intense acess here put it that way perhaps they a bit quick

Tempered maybe for the customers I think the uh the landlord um may not always be the most cheerful of people what I’ve heard and heard of him is a bit of a tosser if people sort of say oh don’t go there there’s AR bges going on you just won’t go there The fishing Anchor’s reputation is Rock Bottom now I’ve heard that M’s got into trouble with the law for round with locals I’m turning marriage counselor to make Mike and Karen realize that their arguing must stop if it doesn’t I can’t save the fish and anchor well I had a conviction for a

Public disorder I mean not much more than a a Rob yeah I’m not proud of the fact that I done it whether they’re right you’re right it doesn’t matter but what I’m trying to say in a business point of view we can’t wash our dirty

Linen in public and I don’t know if you really understand how bad the reputation is the only argument that that are witnessed is is that it’s all work related you know kitchen stuff yeah nothing personal whatsoever absolutely nothing okay but what I’m trying to say is that the you don’t it

You at it in a small manner no I understand what you say the severity of it I keep saying to him there’s people in the bar you can he they can he you but Karen you’re both as bad as one another I’m just trying to say that we

Have to turn the [ __ ] corner or sure do you want to of course I do and surely you want to and I want to change it for the best and you both need to work at it together and I’ll help you with that you you love each other deep down inside but

I don’t get that [ __ ] feel feeling so I just want it run by a husband and wife that are supporting each other yeah I know I’ve got to calm down take a chill pill and just don’t get upset over nothing we want the the reputation as’s

A restaurant for ourselves to be as good as the food we turn out you know it’s just as important and I think uh Gordon has made that clear that went really well I mean I’d like to think they both got the message and I think they

Listened and I want the local course to understand that there’s more to the fishing anchor than just [ __ ] arguments so that has to stop now I can’t change the reputation overnight but what I can do is change this place and help give a new identity and put it back on the map in Lampa my plan is to draw a Mike’s Italian route and turn the fishing anchor into an Italian restaurant first up get rid of Mike’s unworkable menu it will make everyone’s life a lot easier I’ve also arranged some temporary help from the local catering college to get a

New menu up and running can I introduce you somebody this is Kelly yes Kelly Karen Mike this is Kelly hello hi to make things faster and easier for you I want you to open up and work with Kelly I’ve designed a streamlined Italian menu specially for Mike six

Starters six Ms and three desserts except there’s two of you here tonight and we go together the the bass salmon mfish prawns in shalots the garlic it’s rustic easy fish chew this new menu is idiot proof he’ll be able to cook top quality rustic dishes easily and quickly you fire your

Prawns in a tablespoon of pesto our pinut over drain off our pasta and look we’re away we’re not [ __ ] running over there running over there just one step in and Away boom these dishes will fly out of the kitchen it will make for a less pressurized service and no stress

Will help Mike and Karen stop rowing so it’s literally 2 minutes to put that dish together you could do that while it clear it absolutely the most important thing from the menu is the speed with which we can put everything together I mean it completely defuses any problems

Or stress and strains within the kitchen um of having to try in you know unlike the old menu trying to achieve something that’s almost unachievable if he’s not stressed in the kitchen we’re not going to be arguing because he’s not screaming a sh at me and I haven’t got nothing to

Showed him back for I’ve got more than a menu to fix the key to any Resturant success is creating a welcoming atmosphere meeting Karen is like coming face to face with an uptight Welsh Dragon she’s got to relax sometimes when you go to the table your face honestly I mean the only thing

Is missing is a wasp you know I swear to God you’re like the it’s intense and it’s like what the [ __ ] you going to order what the [ __ ] you going to order so I want you to relax with it some brave souls have volunteered to act as guinea pig customers it allow me

To observe carrying the waitresses closely and lend a helping hand so have you been with us before or is your first time M get I can’t see B please waitresses andh hated and Mena shine professional courteous Karen’s turn she’s like the ice Maiden completely Frozen time for a pep talk when the customers come in greet them as if you need them yes don’t kiss their ass but make them feel welcome take too she’s talking she’s listening but she’s scary smile I I’m smiling one last try Bingo a smile how are you crap cakes are

Very good so the mushrooms a fullon Karen charm offensive B man’s the cheeri he’s not the husband he’s your man yes I was testing you all not to make you look stupid but to make the service friendlier so we’re not like this like we’re still yeah what do you want yeah

Yeah what do you want what would you recommend you’ve got such a lovely smile when you’re in the dining room people want to see you in here push it yes the day of the relaunch of the new fish and anchor but before it can be an Italian restaurant the awful sports bar

Decor has to go I want to bring a breath of fresh air in here we’re leaning towards something in connection with your grandparents Italian so it’s you know a country fair it’s warm it’s rustic and it’s it’s inviting are here let’s go while she’s in the good mood

Yeah can we get it going yeah just in case she turns yeah catch that smile yeah it’s like the eclipse comes around once every four Years it’s a fresh start for the fishing anchor this new look will help make for a relaxed atmosphere perfect for welcoming back customers [ __ ] hell like a breath of fresh air that’s what happens sometimes you move down the wrong road and you can’t see it can’t

See see the wood for the trees and finally Mike’s free of his unworkable menu just by getting rid of what was on that wall that board and removing that from my life has been like lifting the world off my shoulders time to unveil the new look to

The waitresses an had and Mena g g has the blue look at the carpet oh my God it’s cream huh nice and light and it’s not dark as it used to be nice what do you think and oh it’s fresh it’s fresh and cheerful with the restaurant sorted it’s time to

Deal with the most crucial bit of the relaunch winning the trust of the people of Lampa I’ve arranged a ride into town to promote the new fishing [Applause] anchor right look at you Building Bridges we’re down off to Lampa yes we’re going to get the message out there we’re going to

Shout from the rooftops the style yes what you’re doing where it’s coming from why we’re doing it and we’re going to build some bridges is and the reputation is going to be changed yes leaflets hay bales canipes get your ass in there hold on tight it’s the start of a long road to

Rebuilding this place’s reputation get down to the fishing anchor fantastic rustic Italian food Mike needs to rub shoulders with the locals and he’s using his meat balls to win them over come on they’re lovely get down the fishing anchor delicious meatballs wonderful pastas with no Italian restaurants in Lampa there’s plenty to

Shout about a classy menu and a new look and most important a friendlier service I can’t confirm that Karen has agreed to stop arguing yes or no Karen has stopped scaring the customers she’s turned a new leave she loves you all if Mike and Karen start round

Tonight they’ll undo all the hard work so I’ve got a plan if they get stressed rather than tearing strips off each other I’m introducing an anger management prop right services are quite stressful yes tonight if we get straight you and you are on the naughty step bang over

There hold on there off you go H there get in there Big Boy come on get some wellie behind it can careful you don’t get knocked out one big one good girl well done well done well done well done now so you take it out on that

Yes and you want to scream you want to [ __ ] off outside for a cigarette yes take out on that okay how are we feeling excited yes excited how are you feeling calm calm collected yeah and excited okay good right in front of your eyes on that chair is your Chef’s jacket for a

Man that’s [ __ ] in his late 40s that’s been busting his ass off for the last 20 years this is is your chance this is your time now take advantage of it and [ __ ] do it properly more importantly enjoy it you’re Chef now you’re going to C like a chef you’re

Going to look like a chef the Reckoning the relaunch of the new fish and anchor this is the biggest fight of Mike’s life for this xboxer it carries the promise of a huge reward to finally call himself a chef the people of lamper are coming to give the fishing anchor a second chance

A golden opportunity for Mike and Karen to redeem this place’s reputation try this one all do with h one antiy two and B one smoke s right yeah good the kitchen’s feeling like a professional setup with Mike taking control like a chef you call the girls ready for

Service the new menu is doing its job with this she’s flying out of the kitchen and going down well looks quite simple quite plain in that respect taste lovely Jason thanks the meat out front wait es and harad and Mena are keeping the orders rolling in crucially Karen’s Charming the

Guests you’re going to be good boy you’re going to be a very good boy all night re what can I get you just two days ago she was shouting at anyone in earshot now she’s like a new woman smiling chatting welcoming the restaurant’s now at its capacity Mike’s Under Pressure another

Order then starters and table four cleared come on Mike give me an answer please start the table for Clear they’re clear yeah just check now the orders are stacking up and he’s panicking who whoa you’re going too fast Listen whoa stop this is where it really seriously matters now I’m still

Unconvinced that this guy can do more than one table at a [ __ ] time the menu is so idiot proof straightforward easy country Italian fair and he’s [ __ ] stressing out out front the food isn’t hitting the tables quickly enough we’ll be we’ll be drunk before the food comes in I’m starving hungry I’m working

All day and there’s nothing happening it’s just graceful I’m just not getting saus of under there I’m have to use the same saucein over and over Mike’s teetering on the edge dress it where’s the dressing gun this doesn’t bode well for the future Le can have some spoons big spoons I’m Gutted and then the night takes an unexpected turn watch out watch out watch out waitress Mena has slipped on the floor she’s unconscious it could be serious an ambulance is called the night’s service stops she doesn’t want to see you like that right stand up I

Need the food taking out of the way fine uh sad ending um bad fall she slipped on the floor and um hurt her back slight seizure and went into some form of shock taken away an ambulance um thankfully her parents were there she stayed really calm and she’s in safe

Hands I’m convinced she’s going to be absolutely fine but it was a tough Night I’m back in West Wales it’s a month since the fish and Anchor’s reopening night ended so abruptly when waitress Mena slipped and was taken to hospital sh watch out she recovered and went home the next day first of all I’m very relieved the fact that Mena is back to 100% Fitness

I’m dying to find out what’s actually going on in the fishing anchor because on the launch night we were halfway through and just struggling to keep our neck above the waters has he changed back to his old ways and they got a problem with each other I hope they’re

Not washing their dirty Linen in front of their customers I don’t [ __ ] believe it he’s painted the bloody thing it looks inviting that’s one bit of good news hey hello how are you okay hey looks great out there how are you my Dy very good you yes great yeah menu d i

Turn around and look at a Blackboard no no no written menu written menu sty of food is half Rick Stein half Gary rhods no it’s Italian figure wise where are we comparison to last year well uh customers we’re doubly among the customers double among the covers yeah

And as a PO to something like a four four and a half Grand loss we uh broke even this month that’s good news that’s very very very positive rowing stopped stopped must have been one somewhere it hasn’t no no we’ve taken Venice off the menu now anyway yeah yeah yeah H yeah I

Look at Venice in a completely different [ __ ] way now I don’t about you a month ago Mike and K’s constant RS were driving the customers away I can’t believe they’ve completely stopped a quick flick through the reservations book gives me a hotline to recent customers now I just want some [ __ ]

Uh background time to find out whether Mike and Karen have truly built Bridges with the locals hello is that Roger yeah hi it’s Gordon Ramsey how are you hi fine how you what was the food like was brilliant What was the atmosphere like in the dining room completely changed

Good and the million dollar question was there any arguing no none at all one mil to the fish and anchor sorry is that Sue how was dinner it was lovely was the service warm yes anybody shout at you no why no no just asking 2 N hi Tony it’s

Gordon you sneaked into the fishing anchor recently yes good nice me there I think there was 10 of us 10 of you they serve 10 main courses all at the same time yeah you didn’t have to take a twoe holiday in between courses [ __ ] 3 n there’s got to be some negativity

Somewhere do you hear any shouting screaming no no no why is that you do there is it well no I’m just asking you you’re the customer you are the critic thank you my Dy big kiss for me it tells me the reputation is spreading and it’s spreading in a very positive

Way the word’s good seeing is believing Mike’s a changed man a month ago he was running around the kitchen like a headless chicken now he’s mastered my menu big boy can finally call himself a chef ready for this service here on minute girls the dishes are flying out my God so quick

Huh and he’s in control of his kitchen where’s all these orders in girls did I hear right there you’re screaming for orders yeah these are going out now in a minute and I got nothing to get on with out front the atmosphere is exactly what I was aiming for relaxed and welcoming

Thank you darling you can come again now I’m a little bit nervous yeah well it’s going really well yeah he’s got five tickets on yeah there’s Harmony everybody’s smiling the customer happy what’s going on nothing the you thought well the change in him is um unbelievable he’s proud of

Himself again for getting things done and quickly and nobody’s complaining you look very relaxed I am I’m enjoying myself actually good you know those cookbooks we got rid of they’re gone they’ve gone they went to a good cause gooda yeah now I think it’s about time

Yeah you put your own book together here we go yeah not too sure about you sue chef look at it carefully and then start filling out your own rustic recipes and cook from here yeah cook from the heart yeah and then print it and flog it put

It alongside yours on the Shelf see we go take care S I think me and Mike have reassessed our marriage I really really feel like going on any Moon again you know just go me and him going away for a sloppy Daft weekend somewhere so we may just draw that really happy to

See it actually working and for me the most important thing is we fixed the menu that means we fixed Mike and Karen and if they can stick to that they’ve got a happy restaurant happy customers and more importantly a happy couple never had a facial before I had

These lines at 21 so what was a poin again a facial Karen do you snore yes you do do you bottom burp no never ever ever do Karen is that your tummy why is that my goling plug hole okay so relaxing this could be my biggest challenge ever I’m checking into the

Prior 100 seater restaurant desperately in need of rehab [ __ ] at its best it serves the most disgusting food I’ve ever come across what’s in here that served broccoli soup looks like vomit with one of the worst kitchen brigades I’ve encountered hello Muppets and one of the most naive owners I’ve met you

Have got to get real I so [ __ ] annoyed with just 5 days to turn it around there’s rabels going cold turkey and today we’re stopping we’re shutting it down and we’re starting Again heywood’s Heath a wealthy town in the heart of West Sussex close to London it’s flush with young fashionable commuters and Rich professionals looking for a flash meal out a really exciting vibrant little town everything’s here Banks restaurants Brands I have to say absolutely ideal for a local good renowned Restaurant but the AG of PR isn’t attracting the young and hip it’s more Saga holiday than Club 1830 the restaurant stuck in a Time War turning out oldfashioned carv every day for the past 20 years like a sausage yes just one please how you go my de thank

You at home you know you never have a big joint and it’s really lovely to have something of a a really nice big joint former it consultant Scott hon brought the 6 weeks ago for 300 Grand he’s acquired a business losing 5,000 a week but what the hell he’s ended up

With a beautiful building I’ve always really wanted to to be a restaurant I guess this place has got so much character so much charm that you know I don’t think I can fail to ever Tire of walking through that restaurant with those windows you know it’s just Amazing set in the chapel of a 19th century Convent the prior certainly is a Heavenly venue Bango are swearing girl it’s beautiful very Gothic sister Wendy is about to jump Me Fu me look at it it’s beautiful here’s the Vicor hello Scott Scott nice to see you it’s a pleasure to meet you and uh you are the I’m the owner owner good to see it what a beautiful place thank you very much amazing it is magnific isn’t it that’s

Beautiful and the C’s been here for 20 years yes so it’s almost sort of the heartbeat of the restaurant yeah it’s the tradition around here if you talk to people uh about the PRI in h teeth and they will you know they will say yeah I’ve been there but they’ve all been for

Calvary never been to a Calvary for ages last time I went I think it was um back in 1982 called the fie in and it was a Sunday lunch and it was [ __ ] ghastly the praie food must be denture friendly this place is rammed with a blue rinse Brigade I’m the youngest here

By miles it’s almost like they’ve opened a soup kitchen for the elderly and it’s that sort of glamorous old people’s home but my age concern is explained when the golden oldies keep turning up with suspicious looking vouchers from the local papers we offer 2 me Sur price one

Was $9.99 for is that for that’s for your Carver you put a discount on $9.99 we do how much discount um buy one get one fre um so 50% so you eat here for five of um yes I’m starting to feel left out am I the only one here without a

Voucher did you bring your cpon yes I did yeah two and did you bring your voucher today yes yes did you bring your coupon that’s what we get I mean it’s cheaper to come here than it is cooking at home oh yes def yeah for two just really marvelous value you must have

Dementia to only let half your punters pay no wonder this business is losing money the food’s a bargain assuming is up to scratch Toby’s the prior’s head chef his claim to fame was a stin at Planet Hollywood he’s the Starship Trooper in charge of the

Calry I don’t D my roast dinners run my home nowaday DN them every day but I still eat them as you say never trust a skinny Chef do you his sidekick Bob is the part-time Calvary Chef right what have we got you got turkey here yes right you got um gam

River Beef Pork and lamb so these are every day these are every day Yeah what what what stuff is that peach and nut found with an orange juice and it’s rather nice so they sell us Peach and man with orange juice that’s a doam was this is a throwback isn’t it I have a little bit of the doin was okay holy

Mackerel Jesus and all that for a fi yeah just enjoy it Gordon [ __ ] hell R potatoes cooked a [ __ ] and stuffing that was like sort of trying to cut through a silicon implant and it I’m doing yoran pudding well soggy and turkey well H it’s just so dry

Tasty even the quality of the beef it’s dry that was shocking we’re still stuck in the doldrums here and all I’ve had today so far has been [ __ ] [ __ ] at its best stiff Scott certainly got himself a Celestial building but that pitiful excuse of a Calvary is a mortal

Sin okay right who haven’t I met I haven’t met hi Matt Matt good to see you and you do general manager general manager owner general manager and you must be the kitchen manager was problem no ST and what are you buddy uh I generally do the general cooking of the vge and

General right okay this man we met you look so different with your health yeah good to see you buddy I’m Tom Tom and what do you do I’m a training chef trainy chef excellent good and you’re studying uh cooking good and this is Toby Toby Y how

Are you I’m not bad good head chef yeah good and you’re completely responsible for y everything that goes on the whole food Matt Cooks so you’re Chef as well uh I’ve trained as a chef yeah time ago yeah so proper all around general manager oh I’d

Like to think so yeah I was really excited when I walked it I was seriously walked up the stairs Christ it’s quite breathtaking walking through that door and unfortunately the car it was dry it was hideous it was overcooked and it tasted of nothing sat alongside plastic

York and puddings that I wouldn’t even use as a [ __ ] ice hockey pot I mean you know as a chef to Chef let’s be honest you can’t call yourself a chef if you serve that [ __ ] and I’m not just blaming you I got to bring in the general manager yeah yeah

On board to blame of course I do yeah but you know it it it was bad I mean the whole experience was bad then you look around and you look at the customers half them would beat them for nothing uh yeah on yeah on the buy one

Get on three vouchers that have been in place historically to trct people through the door the spend per head is very low because more importantly they’re dying off aren’t they well yeah I was the youngest one in there by 40 years today today the first time I sat

In [ __ ] a dining room and felt so young we’re going down quickly yet no one seems to realize how quickly we are sinking [ __ ] me there’s some cobwebs that need blasting here I tell you the PRI is a 100 seater restaurant in an old Convent and it’s full of bad

Habits the venue is Heavenly but head chef Toby’s food Straight From Hell rookie restur Scott Hinson bought a business losing a fortune with food given away in vouchers I’m the prior’s last chance of Salvation it’s my toughest task yet tonight the rest is going to be absolutely packed with the two for1

Voucher Brigade so Toby’s going to be busy and it will give me a chance to see him in action how can professional chef struggle to get a simple Calvary out twice a day what the [ __ ] is he doing eating Toby’s lunch was like chewing carpet but it’s no wonder when

All I can find in his fridge are our old half eaten joints set to be used again what are we going to do with that feel that it’s rockard yeah I know and it usually goes in the bin cuz we don’t get so many covers at the moment so how

Many them do you put in the bin roughly three a week maybe so right now you’ve got a meat mountain in yeah I use it up with sandwiches some if it’s any good we put it back out [ __ ] me what’s that those we won’t use but what’s

That lamp lamp look it you know you’re meat don’t you especially when it’s [ __ ] rotten look at it I think you’re not being very honest with me now you know that they don’t go off the turkey breast it’s still warm and that’s 3 hours ago what happens when you wrap things in

Clin film when they’re still warm come on it still carries on bacteria and all the rest of it that’s right so it cools down and stays hot inside cools down the outside and festers and the bacteria grow you put it back out on the calv not

Very often no but some of the time yes we do [ __ ] hell this is page one of Food hygiene even my most Junior Chef would know that this is dangerous practice if this stuff goes out we’re all dead meat but how are Toby starters what’s in here that’s a

Broccoli soup that’s broccoli soup no it’s not broccoli soup it needs to thicken up I haven’t got round to well I didn’t thicken it up yesterday looks like like vomit I’ve not finished the whole thing so you are a lazy [ __ ] you know that oh yeah I’m saying I haven’t had time to

Finish it well no all right I did have time but I never got around to finishing it off do me a big favor [ __ ] ditch it Toby’s incompetence is Flushing the PRI down the plug hole I’ve never met such a Gess head chef if his prep is this bad Lord

Help us with the rest of service right so Toby your cheese sauce explain the recipe that was out of a packet out of a packet bastard sorry no not you my oven so all the vegg prepped no just the carrots and the potatoes coming prepped up this is more expensive this

Way yes are they hot inside uh I’ve put them in the oven you steamed them wet why are they soaking wet look at the sponge there honestly it’s like King Kong’s [ __ ] condom look at it this is [ __ ] horrendous personally I’ve never quite seen anything of that [ __ ] bad

The [ __ ] meat is cooked for hours then stuck in a hot cup to go dry run up to the [ __ ] Calvary the sauces are from a [ __ ] packet the Yorkshire puddings are frozen and then the chef is totally oblivious to what he’s [ __ ] serving upstairs the meals and wheels

Brigade aren’t belly aching but then who would when they’re giving it away nice to see you again you about yeah y I have a d two meals for the price of one out of tener that’s got to be less than it cost to put it on a plate Matt’s the general manager and

Knows the prior is in perkatory he thinks restaurant novice Scott’s mad to have bought the business it’s got so many uh potential failings in it and huge costs to keep it running if you’ve never run a restaurant before then this probably wouldn’t be your number one choice but uh it certainly wouldn’t be

Mine but Scott’s drowning parading stiffly in his suit and tie he’s more Bank Clark than passionate restaurant this man’s in way over his head I don’t think you quite understand how bad it is you may have one of the most beautiful [ __ ] stunning dining rooms in Britain

Today I’ll agree with you on that one but [ __ ] me this is one of the worst kitchens I’ve ever been in and then I’m [ __ ] looking at you thinking how can you let all this go on under your nose with the Instinct that you have for business and not understand

That this [ __ ] place is going down the path there’s so many things in this place that I’ve looked at and said this is all wrong it’s where to start right now it’s worse than hospital food and we’re not cooking we’re not a Calvary we’re a [ __ ]

Mess tomorrow morning I want to see you and your team at 9:30 because I can’t go any further unless we make some radical changes it’s now my second day at the prior and I need to act swiftly after the horrors of last night’s service I decide to raid the kitchen early before

The staff arrive God Jesus Christ what is that bloody hell [ __ ] hell [ __ ] hell how old is that H it’s been there since [ __ ] 1981 look at it oh [ __ ] the smell Bingo [ __ ] you know past nips look at them [ __ ] hell what is that what’s that

For you can’t cook in this you can’t even attempt to start thinking of a new menu the only to do now is to condemn the [ __ ] kitchen [ __ ] disgusting shut it down no way anything is going to be [ __ ] cooked in here I [ __ ] ate here dirty [ __ ] lazy pigs I mean Gutted out you’re going to learn the hard way big boy it’s [ __ ] closed Calvary my [ __ ] ass I’m covering my ass where are the [ __ ] coming this morning condemning the kitchen’s a last resort but for this clueless Bunch it’s a kick up the ass they need but it won’t be as half as

Painful as a bollin I’m about to give them it’s amazing have a good look round Matt Scott here you go that there that came out of there who threw all the Vegs in there like that last night not rat pnip that you could tie a knot in [ __ ] cauliflower that’s got mold in

It what’s going on guys we’re all responsible for what we put in the fridge yeah can’t just hold my hands upet with just me that’s not good enough Toby you get your [ __ ] fat head outside your ass and start understanding what the [ __ ] is going on

Here Scott I’m not your voice I’m not here to blow smoke up your ass this is your respon responsibility you’ve bought into this and you’ve taken this on your shoulders absolutely we’ve I’ve had this conversation with the guys a couple of weeks ago about cleaning this kitchen up

But getting it ready for service Scott you have to get real it’s you have got to get real I am so [ __ ] annoyed this is disgusting Matt you may come in one day a week two days a week whatever but give me something will you you’re you’re

A chef you trained as a chef yeah rumor has it the food’s [ __ ] 10 times better when you’re cook kid that’s the rumors well I’d like to think I wouldn’t leave the kitchen in that state no no I’d love to go around and get 50% of those customers last night [ __ ] knock

On the door this morning and [ __ ] walk them in this kitchen then where would we be I just can’t understand why you guys left it like a [ __ ] hole knowing that Gordon was coming back this morning that wrecked my head even more than anything I’m getting some fresh air cuz I feel

Sick un [ __ ] believable I mean absolutely [ __ ] disgusting most shs I know would be [ __ ] embarrassed what I’ve just done to that kitchen and Toby well he didn’t even [ __ ] react Scott well that guy’s just sunk 300 Grand into this [ __ ] [ __ ] up he’s oblivious and

As for Matt well he seem to be the only one that actually cares he’s deeply embarrassed cannot believe the [ __ ] in that kitchen it’s time for a meeting with a bank manager Scott’s only been in the restaurant trade for 6 weeks but won’t last long at this rate I’ve been running

Restaurants for 15 years and to succeed you must have passion I need to inject some into stuffy scar you’ve remor the house how worried are you yeah I’m very worried because it’s my it’s my livelihood on the line it’s my career it’s my family that I’m putting on the

Line for the success of this business you’ve just you’ve treaded water the last to M yeah I accept that but again you know it’s my my lack of understanding of the business if I was a already a successful restaurer I could have come in here and said right now I

Understand the business this is what I expect a restaurant to run like you run with me or going for another job but but it doesn’t stop you going around and looking at [ __ ] things and checking under the [ __ ] fridge and asking the chef you know what the [ __ ] going on

Because you can’t just walk in like a vica and be nice to everybody Welcome them thanks for coming up to work uh yeah I’m [ __ ] paying you my house is the security that’s guaranteeing your salary I pray Scott’s sins will be forgiven but to save the PRI it’s his staff I need to Pardon a confessional was used by the PRI Catholic nuns and perhaps a few Hail Marys could help the kitchen crew Purge their sins what’s the worst thing you’ve ever

Seen here ever worst thing I’d have to say meat getting taken out of the oven and dropped on the floor picked up quickly put back on the hot tray put in the hot cupboard I just don’t want the car to collapse or the prior to collapse it’s a good it has collapsed

Yeah and it’s losing money between 4 and 5,000 a week so I don’t know who’s telling you pork is but the calv is [ __ ] and the prior is in the [ __ ] does the calvary frustrate you sometimes yes cuz it’s just the same thing day after day it’s mundane that’s probably half the problem

Not nice is it no jumping in and out the freezer for Yorkshire pudding why aren’t you trying to do anything about it cuz I’ve just gotten a rot I so desperate want to get out that rot and hey big boy hey I’m here to help you right with the kitchen Sinners absolved

General manager Matt needs to unburden himself he’s also a cardinal Center in my eyes how did you motivate staff as a general manager probably not very well at the moment cuz I’m probably demotivated and deflated myself in all honesty how hungry are you to make it work very much very much indeed I’ve

Always said I treat this like my own business which sounds really [ __ ] stupid sitting here mhm uh in the in the state that we’re in at the moment mhm you wanted to succeed though don’t you yeah I do yeah I care about it and I I don’t want to you know

I don’t want it to uh go the way it’s going gone the praie staff are so stuck in a rut and it’s the CV that’s the problem I need to relight the fire in these guys with A New Concept that will excite them and appeal to the younger

Wealthier crowd to fill that 100 seat of venue how you would see if this packed with aent individuals the place is littered with restaurants but what it hasn’t got is a good honest Grill personally ditch the [ __ ] Calvary get rid of the fering meat and out with the

Old in with the new and get hold of some good local honest produce and cook it simply nothing more than That this local Farm Supplies my restaurants with beef and it’s going to answer our prayers I’ve invited the team along to breathe them on my idea that the prior should become a grill some people just can’t help putting their foot in it Toby watch out for the

Cow pack I’m not worried about those you can’t [ __ ] miss them look at them aren’t they Beautiful this is some of the best home reared beef in the country and we have got it wrong at the prior what we need to do now at the prior is to ditch the CV and turn that restaurant into a grill supplied locally with phenomenal beef that starts at the top

Of the menu I’m hoping that getting hands on with this Prime stock will motivate the team right who’d like to ride in to you go first to help me Inspire the guys I’ve invited a Meek expert to test them on their cuts of beef so the soo is where

Down here isn’t down there sein basically starts there and you count back in one two three ribs of the of the 13 rib rib cage that it is it’s a Toby where is the brisket here comes from the back end where about there your brisket runs from the first five ribs parallel underneath

It Matt where would we get the top side from embarrassingly so I haven’t got a bloody clue have an educated guess well I’m hop it’s goingon to be up the top somewhere for a start these guys are more denser than mener but at last they get into grips with great beef Scott

Think about this one I know you’re not a chef you’re an IT consultant yeah show me thank you where you would get the oxtail [Applause] from you mind if I roll my sleeve up I out of a s EXC 100% accurate 100% accurate back at the PRI I’ve thrown out

The old kitchen and had £6,000 of impressive new grill kit installed along with a new chipper we can now hit the ground running and start making money wow look at that beautiful a proper grill a proper fryer there’s no excuse now Scott the suit should be embracing the grill with gusto but face

To face with it he loses his bottle his attitude is getting to me what you got to understand is I am you know you do understand I’m new to the business so it’s a radical radical change for what I’ve seen has been here already for 20

Years the caring it’s it’s been the cash cow for the business to kind of suddenly cut it off is obviously is a concern but Scott what we got to do yeah you’re losing five grand a week There’s no cash cow this is what this is this is what

You bought you’ve bought a head [ __ ] well I wouldn’t put it in those to but yeah okay I understand exactly what you’re saying so a Resturant that’s losing five grand a week four grand a week what is it then it’s it’s a business that needs turn it around it’s the same phrase but

Just used in a polite way it’s [ __ ] Scott you can’t have it both ways you can’t step in New Territory and evolve and and become somewhat dynamic in what you’re trying to do yeah fight you’ve got to Matt I need a bit of support here

I need 100% of the bill being paid so as we don’t come in with a semi deluded Insight that our business is functioning yet we give him 50% of it away you don’t have to sell that to me good seriously don’t help me out no I’m going to give you five minutes on

Your own because I don’t think you get it see you later okay I can’t believe Scott he’s such a [ __ ] slippery eel for God’s sake embrace the grill get excited about it grab it and run with it it could become [ __ ] phenomenal there’s no halfway house here yeah change or Die I’m at the PRI in haywoods Heath I’ve ditched their carv and installed a brand new grill I’m desperate to reop tonight but novice restaurant to Scots lost his nerve now he slept on it I hope he’s embraced the idea otherwise it’s game over are you well hi good morning yeah

Good to see it yeah come have a seat have a seat thank you now you had a chance to sleep on it yeah yeah first thought this morning when you woke up excited yes or [ __ ] yourself uh a little bit both bit of both bit like being told suddenly your

Wife says she’s pregnant right loads of excitement thinking great news great news and then suddenly the realization okay how the hell are we going to do this what are we going to do where we going forward so yeah yeah but yeah really really excited today massive

Opportunity to move on the Fright is now on the grill but tonight it’s a dress rehearsal yeah exactly a very simple menu and let’s charge for three courses 20 quid now that’s not expensive and tonight for the first time in the history of this [ __ ] restaurant we’re not giving anything

Away these chefs aren’t the sharpest knives in the Drawer so for this bunch I’ve deliberately chosen a trial menu that’s easy to prepare and can be turned around in large numbers first start mackerel salad with some fresh chives yeah yeah mixed in at the end I smoke ma fets Bang three so basically vinegarette round and

Bang Bingo beetroot salad feta pine nut and Rocket what’s that in there dressing that’s right over dress the beetroot something fresh simple fragrant how can we [ __ ] that up we can’t really the main causes will be ribeye steak salmon and spatch got chicken Toby’s on the grill this menu

And Grill don’t take this as wrong way but it’s idiot proof right can you do that yeah are you anxious I am yes good that’s healthy I want to [ __ ] it all up no I don’t want you to [ __ ] it all up either Matt the general manager heading up the front of house

He’s a trained Chef so he can see the advantages of the grill God knows about the rest of them I am anxious that it is all going to work out and it’s completely diverse to what we’ve done before uh it’s what we need to do um and

It’s the only way forward out of this uh C situation so it’ll be fine it’ll be fine I’ll keep telling myself St that the first customers are arriving for the dress rehearsal dinner amongst them a group of rather spiritual special guests I’ve invited the bishop of Sussex

To head up a VIP table of local clergymen if the kitchen stuff up at least they’ll Grant forgiveness I’ve asked him to bless this kitchen and how he may wish that we never see a broccoli soup like you made last week anywhere near the building Heavenly Father we

Thank you for the gift of food to Delight us and to feed us and we ask your blessing upon this kitchen and these guys uh working here give them a sense of Serenity in the midst of the pressures they are under and we pray a special blessing upon Gordon we know he

Needs it and we ask you to bless this kitchen in the name of the father son and holy spirit amen amen thank you sir thank you Okay first order big deep breath fill up those things fill them up fill them up up here fill them up now let it go right two covers one cizar salad and stter one smoked mackerel two RI eyes one medium rare one medium two chips two corett yes

Chef Bingo come on Bobby I need you tonight you know that yeah I know you’re waiting on a hip replacement but [ __ ] me hey I’m waiting on a [ __ ] smoke mackerel salad yeah all right Chef no because you put the B vinegar around there and it’s just

That’s oh [ __ ] me I can’t believe it Bob Bob screwed up the dressing on the first dish all Stuart’s got to do is fry corett and chips but this guy’s on another planet right what’s going next where’s the cett Please what excuse me hello look tell cett are [ __ ] raw God I honestly didn’t realize taking chips could be so [ __ ] difficult and as the orders Mount It’s the Return of the zombie on the grill Toby can’t run a kitchen and cook at the same time again again [ __ ] season them salt pepper

Olive oil tray you can’t just throw a chicken on a [ __ ] Grill and expect it to [ __ ] hey cook you haven’t season them again oh [ __ ] sake yes try not to throw it on there yeah we’re [ __ ] cooking we’re not playing darts with Toby screwing up he’s now way

Behind with the orders and 2 hours into service tables are still waiting for their food first thing they did when we came in was take our order and then half an hour later we sat down we half hour 5 we hope that we uh make a virtue of

Patience so hey absolutely we’re not happy it’s one of the fruits of the spirit exactly tonight’s menu is so simple any head chef worthy salt should be able to cope there too much oil on there too much oil on there what would you seriously eat that hey would you eat

That seriously no where are you at in in the few perfectly honest I don’t [ __ ] know I’m going down very fast I haven’t got a [ __ ] clue at worst I’d hope Toby would muddle through tonight but this guy clearly isn’t a head chef it’s one Calamity after another big deep breath

Hey hey hey I’ll do the pass yeah I’ll Stand alongside you and cook hey look at me can you do it give me 5 minutes 5 minutes 3 minutes 3 minutes yeah yeah [ __ ] him now look I mean just burnt [ __ ] everywhere just going in pieces don’t know what happened

There right where’s [ __ ] Toby come on you can’t throw the tow in I can’t believe Toby’s walked out he’s letting everyone down three beetroot salad two chicken one salmon no answer hello muet the kitchen’s now even further behind with the orders and the night’s a disaster still here

Sauce we waiting for sauce here to start and no salad and has got the main W Scott’s getting it in the neck from the customers less than a minute for the soup yeah I understand that sorry about that new menu it’s the first night so I understand it’s been

Challenging for you guys you’re not going dinner yet 30 people out there do not want to pay for their dinner oh well I [ __ ] up that one so so we’re not doing 30 out of 50 we’re doing like 30 out of 60 that’s what I’ve got up there telling

Me is not going to pay for their dinner 30 people at the moment starters main courses and desserts for 30 people ask the [ __ ] Bishop to take the place over and help get him to hold a service here on Sunday be more [ __ ] successful tonight’s been a [ __ ] disaster that was

Bad watching the first [ __ ] 50 minutes the way you organize your kitchen as far as I’m concerned [ __ ] midnight now mate you’re not capable of running a [ __ ] bath yeah and then you disappear because you’re pissed off I’m really sorry but tomorrow we’re going to readjust if this place has got a chance

To [ __ ] turn around Matt I want you running the kitchen tomorrow you have to concentrate tomorrow night and all I want you to do is cook yeah there’s such an amazing opportunity here [ __ ] to turn this place around for everyone to pull on the rope and I get an attitude like

That where’s your spunk and [ __ ] Pizzaz you got all this [ __ ] new stuff in here the roller coaster week we’ve been on and and and you just want to [ __ ] jerk off out the door cuz it’s [ __ ] up tonight we cannot give up

We stay United 1 2 3 4 5 6 7even eight of you have to come in here tomorrow morning as a team just a [ __ ] Dynamic team to really want to do something [ __ ] different restart thank you tough on that one last night Scott’s going to have to understand if he wants

To turn this place around then he’s going to have to invest in proper staff Toby is not the head chef of the grill I’m going to focus in the kitchen today with Matt and get some sort of power in there some assertive strength hopefully it should be a vast Improvement on last

Night’s service cuz that was a [ __ ] nightmare with tonight’s launch only hours away I can’t afford another disaster like last night the stakes are even higher as I’m in troducing a bigger menu rum steak riy Phillip chicken lamb tuna salmon so we’ve like almost sort of doubled with Matt at the helm

Controlling the kitchen it’s a Gamble and I’m hoping that the potential I seeing him will pay off I like your assertiveness you command a lot of sort of you know power it’s nice spread it around offload it on them okay yeah yeah tough job with a Priory menu completely

Revamped we’ve got to get the message out at the railway station hundreds of City Slickers are returning home they’re just the wealthy crowd I want eating at the PRI every week now that the car is finally gone steak sandwich come on don’t be shy I’m going to Temp them with

Some Prime Steak and it’s Scott’s job to market the grill and keep the campaign going anyone heard of the prior this is a relaunch of the prior try one of those what do you think that Stakes are fantastic fresh new Innovative fantastic food and we want all you guys in there

Eating at the car review mhm now a lovely P little oh [ __ ] you’re what how can you do that it’s launch night and the mark in efforts pulling in a younger hipper crowd to the prior these are the people who will help the business grow there’s

80 books so we need to impress them to keep them coming back so it’s time to put a rocket of these Space Cadets before liftoff are we ready guys yeah big night I’m watching you like a [ __ ] Hawk yeah I’m going to be a [ __ ] CCT camera up your [ __ ] yeah

Show me the grill show me the grill one more show me the grill one more show me the grill as B show me the grill one more show me the grill one more show me the grill that’s it excellent Matt yeah too smooth to move too smooth to move too smooth to

Move excellent good luck make it work yes excellent check on table 11 two covers one mackerel one meat one new potatoes two chips one corett yes chef yes chef good tonight I’m leaving Matt to it there’s no more babysitting and these guys need to show me they can step up to the

Plate I want that Medium looking pretty Raw on the sides of me drop the [ __ ] gridle yeah right three mackerel please Tom yeah I need those next yes sir JY a really Nido Sid Bubba what your salmon yeah table nine it looks like it’s [ __ ] been Mike Tyson yeah he going cold Toby

But yeah well I’ve just [ __ ] the sound haven’t I hey hey big boy that’s no way to talk to the [ __ ] General man where where where where’s your respect oh I’m getting that Groundhog Day Feeling Matt really needs to hold the kitchen together upstairs in the restaurant the

Food is getting out there are glitches sorry about the tuna whose was it damn was it way overcooked yeah is that se done what that one this one no nothing is on the grill that one no nothing on the grill should I call that and confuse you no I’ll keep it for a

Moment shall I yeah I’ll keep it for a moment got a job despite Toby’s Tantrums Matt has a firm grip on things and I’m impressed with how he’s keeping his cool and Matt’s control of the kitchen is pain offing the restaurant at last the grill menu is

Going down well and D what did you have I have salmon salmon it’s very nice yeah are you missing the car no we’ve been coming here for on and off for the last 10 years live in h and I think it it run it run its course yeah the car

It’s time for a change this is excellent well it’s very kind I’m glad enjoyed it and please come back 5 days ago the PRI was churning out plates of crap car for a Fiverr tonight with freshly cooked food from the grill the restaurants making money and the vica’s almost enthusiastic

£3,200 we taken we did 80 covers tonight um you know working that out through 80 covers that’s £40 ahead spend you know clearly the concept um of a grill works you know I think it’s going to be very successful so that’s very good so I’m really you know kind of buzzing I’m

Tired from the week but you know very excited Matt’s been the prior savior tonight tonight his strength kept the kitchen going despite his flocks obvious flaws if you weren’t in the Kitchen tonight nothing would have come out you are the sole key individual that can be instrumental at turning this [ __ ]

Business around I I really mean that thank you and said don’t let go of that strength I swear to God cuz if you let it go they’re all [ __ ] now we’ve done this tonight this is this is where I wanted to go you know this is where we

Are this is where we are going as far as I’m concerned well done good thank you cheers I’ll see you in a month yeah and [ __ ] me I can’t wait to come back I’m dying to find out who’s going to be the [ __ ] head chef all right good

Turnaround um the difference from the calvary to the grill night and day um Fu me Scott has got an asset in Matt and if he lets Matt do his job then resta the kitchen Focus menu’s there run with it because it’s hardly [ __ ] rocket Science it’s 6 weeks since I was in Haywood’s Heath I left the PRI grill with a packed congregation making a healthy profit I’m back and I can’t wait to find out what the score is I’m hoping that Matt has still got a grip of the kitchen and Scott has been pushing the business

Forward and getting the message out there hey how are you big boy I’m well are you yeah well than you how are you yeah not bad not bad you’re still in the kitchen I am good news very good news Toby where is he day off to’s gone

Toby’s gone y that’s uh that’s a positive decision Toby was sacked for preparing chicken that was off he disputes this but left anyway so has the business taken off how’s it been uh not busy enough ready seriously not busy lunch and dinner or um we’ve probably done about 230 covers or thereabouts

Every week is that all 230 Christ yeah we were doing on cver I supp about 7 700 as an average Christ so from 700 you lost 500 covers comes down to advertising we’re not advertising what we’re doing you know we haven’t we haven’t said we we’re not a Calvary

We’ve gone back to Calvary on the weekend calvary’s back one day a week guess an appearance I just think it’s a massive massive golden opportunity that we have potentially [ __ ] up so far oh [ __ ] so frustrating unbelievable the car’s back and the business is failing what’s the

Vica gone and done Scott how are you I’ll thank you I wasn’t until I heard the news we’re down by 500 covers the message is still not out there and the CV’s come back I I I I think you made a big mistake you were sending a

Conflicted message by having a carv on a Sunday why can’t you just have a simple roast and plate it because that isn’t what the customers around here are telling me that they want I get I’ll get you’re losing confidence Scott no no no it’s not no it’s not about that Gordon

It’s a it’s it’s a dinosaur that [ __ ] thing what message have you put out there about a grill taking place I’m not going to I’m not going to stand here and say we’ve got it all you know everything sorted out and we’ve got it going are we

Ready to bring in 80 covers and do it well I don’t think we still I he could cope with that on the back of doing 80 in front of me with a [ __ ] handicap [ __ ] Brigade you know no disrespect to Toby but you know he didn’t have the [ __ ] strongest [ __ ] influence in

The kitchen I’m more on confident 6 weeks down the line you could be doing 150 on a Saturday night I just think it’s a missed opportunity I’m infuriated with Scott he’s so weak willed and he’s forgotten the lesson of the marketing campaign I started at the rail

Station I call an urgent meeting with his staff to shock him into action your asset is driving the [ __ ] business marketing selling your [ __ ] business and standing there like a [ __ ] salesman driving it and you’ve got to loosen up and embrace your staff listen to them and move forward together I

Think sometimes that you’re so [ __ ] worried about your persona in front of them because of your weakness in the industry I’m seriously trying to help you do this Scott yeah seriously there is no other you know ultimatum kind of thing that we’re we’re doing is to help

Do this and make it run more smoothly we’re going out the streets today and we’re going to [ __ ] drum up some business and ties are banned why what’s wrong with being smartly dressed and turned out wrong being smartly dressed if I want to wear you’re not let me

Finish let me tell you yeah before we get all [ __ ] angry and take a swipe and [ __ ] me and I quick there a level of casualness when you got an open neck shirt rather than an office point of view with a [ __ ] shirt and tie on are

You worried about the tie it’s a nice tie on or off off on or off off on or off off yeah you can off as well is it coming [Applause] off look that’s better all right I’ll take my freed from the shackles of his suit and

Tie Scott’s got to rev up his marketing drive it’s what he should have been doing 6 weeks ago and now we need all hands on deck ready big smile Mr rer Le the way let’s go ladies yesterday they had seven for dinner tonight I want a full house yes

Come on man get in there what you come on get in there go on go it’s the young and wealthy got needs to attract they’re the future for his restaurant and we’ve got a booking for you tonight you’re going to come and visit us so we can show you a real good

Time and you you know it’ll be buzzing four of us at 7:30 7:30 fantastic after less than an hour the prior 100 seats are filling up 7 at 8:45 we’re nearly fully booked for tonight and you still look unhappy I’m loving it absolutely no I love it I love it I’m not unhappy

Spreading the good word on the streets has paid off and tonight the prior is full of Customers has Scott finally repented for his marketing sins yeah I’ve learned from today that it’s the you know it’s the marketing that’s the most important thing a lot of these people have never been here before and they they’re now raving about it so yeah that’s absolutely what we need to do now

They’re young they’re vibrant and it’s exactly the kind of customers that you deserve yeah drive it thank you very much yeah and I mean drive it and don’t stop driving it yeah no exactly it’s not a one day thing is it’s ongoing no no no

No and do me one more favor yeah UND do another button good night good luck Scott now just needs to drive it business doesn’t just come and sit on your lap you got to go looking for it and if you don’t you’re going to fail as a cocktail what’s it called I

Need a name To a nun’s nipple a vica’s Tipple come on Andy yes or NOK a mon Funk funk I said Funk A’s bu oh my God