Tears won’t save them from the painful truth…
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You got to take responsibility too it’s it’s it’s it’s not just hers it’s not just yours but I mean at least take your I don’t have the time and the money to go tell him to take over you’re the chef make a menu okay if he takes the bull by
Its horn and he just does it I’m not going to say no so put your foot down grow some balls like I always tell you you are a chef young man but you need to you need to find your voice you’re right I do okay thank
You uh let me tell you something you need input from a another source hang on a second come in thank you Bill good to see you sir thank you thank meet you this is Bill hi and he brought a few of his friends take a seat ladies and Gentlemen please come
Through these people represent the town of Eastern you’ll probably recognize them because they’ve all died in your restaurant Rosario ladies and gentlemen um the owners and the staff need to hear from you what were your recent experiences when you went to belluna far away please
There was a a fly in the wedding suit and it was kind of an embarrassment and we just left it there cuz we just didn’t want it super the day um I mean anything to say to Bill I apologize about that I I just apologize wow thank you I appreciate it next
Please the food and the service have both been subpar all of our Entre came out at different times making it very difficult to enjoy a family meal that’s my issue with food being prepared and sitting on the line because we’re short staffed it’s not the customer’s problem
The fact you’re short staff it’s not just the service Lista thank you so much thank you next please um I went there once food was subpar very disappointing experience for what I expected everybody has a bad night I figured I’d give you another chance and the second time I
Went it was extremely disappointing our dinners were totally wrong my son ordered chicken he got ve I threw my money on my table and said I’m done I will never come back here oh sorry about that experience next please the food everything just did not work out but
What really really stood in my mind was I ordered a canoli and the canoli was sour and so you came over to me and you gave me a fresh canoli well why didn’t you give me the fresh canoli first rather than give me an old canoli that
Left a horrid taste in my mouth I mean a sour canoli I mean it it can get you sick right but I was not aware that you were giving the sour canoli that wasn’t goodi should even be there I was I giving it to you you know but my point
Is is as the owner cani came back and then I T tasted it and then I say this is going bad well yeah gone bad not going gone bad bad once it’s gone it’s gone it’s not coming back is it so you know that should be gone the night
Before you know it shouldn’t be there saying like why even serve something that is questionable you’re right that was totally right that was the the experience that I said I I don’t think I’ll ever come back to this restaurant wow to hear what they were saying you know the reality as much as
It hurts it’s the truth this feedback this morning has been pivotal I hope you’ll all be willing to give belluna uh one more chance uh on behalf of the owners and the team uh I’d like to say a big thank you I appreciate it thank you I think everything has to be changed
And if that’s what we need to hear to make things better and get B Luna back on the map I guess that’s what we need to to hear three pieces in front of me a b c he a is from one of the best restaurants in town B is your pizzas and
C is a store-bought local frozen pizza time to put your pizza to the test that’s right your pizza is B which was your favorite I like a I’d say a I like the a because it was thin and your least favorite b b b why B soggy on the crust
Way too much cheese it overwhelmed everything else felt my heart stopped it was too much too much on the crust the crust was soggy it’s just not okay Pete here’s the results in a nutshell 75% of our taste testers preferred pizz Ray from the top local Italian restaurants in second place with
15% of the votes was the store bought frozen pizza and in third and last position was yours with 10% only of the votes yours was the least favorite you’re actually beaten by a store-bought [ __ ] frozen pizza get the message wow yeah wow how does that make you feel pullet
Bad but I’m not surprised cuz I’ve been saying the same thing too much cheese too much crust too much everything I’ve talked and talked and talked about the same things and I don’t see it changing it’s really bad it needs to change I think that um in his mind it’s
Always more is better I do put a lot of ingredients on yeah you do I do pizzas are dated I am very surprised that the results of the video I never thought in my wildest dreams that the people of Denmark Will Pick a frozen pizza over my
Pizza you have got to understand you are miles away from serving Denver’s best pizza that 1991 review behind me is no longer valid we’re in a different era you’ve taken the praise of a local critic it’s gone to your head and you have locked in what they said was good
And you’ve kept doing it for nearly 30 [ __ ] years can you three just give me 2 minutes get some fresh air outside cuz this is important I’ve got one very important question for you am I willing to change that’s the one no you realize like how embarrassing it’s
Been the last 3 years to work for other people while we have a restaurant that’s all because of this stuff this [ __ ] I’ve been in here waiting tables and my knees are shot I’m not going to do it anymore and I’m serious with you I mean I may even leave
I am out of here I’m actually ahead to Texas cuz I’m I’m done I’ve pulled with you I’ve been your partner you haven’t always been mine but I have been yours and I want you now to step up cuz I don’t want to lose my home and the few little things that I
Have I don’t want you to Pete are you committed I am you are I am I don’t understand why you don’t get it Daddy you have to take ownership of this place if it’s your restaurant you can’t just walk around and saying you’re the [ __ ] owner I need fresh air my father he
Needs to wake up and smell the Greek coffee this is your restaurant you played a really big part in why it’s this bad and you cannot point fingers otherwise like Chef said close the [ __ ] doors and get out dad what else do I have to do you need
To understand it starts with you you have to stand up and take responsibility it’s not my fault it’s Christina’s recipes see there you go again [ __ ] hell SE I’m not 100% responsible that’s I want you to know that what I’ve been struggling with is that I don’t think you have the will you
Couldn’t have been like this 14 years ago can I just have 2 minutes with your daughter yes I honestly don’t know what to say every time I try to point things out it’s just blaming other people he does like to point fingers I’ve got some serious concerns but right now the only
Reason why I’m staying is because of you I’m 150% committed you you have no doubt in your dad I do now get some rest I’ll see you in the morning thank you sir okay thank Care thank You this morning Chef Ramsey wants Manny and Christina to understand how destructive they’ve been to each other when do we draw a line in the sand and say Mom Dad for God’s sake get on the same page and he is hoping with the help of their daughter it’s a big ask but I
Need you to drive that message home they will finally see the damage they have done morning hi how are both um okay bad day yesterday lots of issues and it’s impossible to work on any of them because we have to deal with something more important first the both of you
Evelyn rester on as side you guys have issues communicating what’s really hard for me is to see how just separated you are I don’t want to see you be so hurtful towards one another you have so much to be happy about and proud of and it’s time that you work
Together but there’s no more pointing fingers I cannot be in the middle it it kills me on the inside it breaks my heart we lost the SC but we can make it again We have to do it again as a couple as a family I will try my best and I will do my best believe me Christina it goes for both of you you have to be supportive with all my Heart we have to do it together with we have to share responsibilities and we have to be United two people one voice we have to do it that’s it leave you guys alone for a few minutes I’ll see you back at the restaurant thank you thank you so much
SE Evelyn is absolutely right we have to stop pointing figures to each other we have to communicate in a better way don’t give up okay no and we have to unite it and to do whatever we have to do together no more Entre I’m sorry take their food away why cuz we’re not
Serving anymore we’re about as dirty as a kitchen could be and it’s absolutely disgusting we will not be serving any more food this evening oh I’m extremely sorry that’s so good I mean this is so [ __ ] up it’s so ridiculous the kitchen’s infested the office is a mess and and on your chairs
That you tell me got cleaned years ago comb a candy cane I mean old Kleenex used people wiping the nose and sticking it down the side you can’t even get clarity in there because you’re so festering in [ __ ] crap everywhere both of you should be shamed what did
You say to me today that I take pride in what I do where I don’t know I am not proud right now we got overwhelmed and it’s a [ __ ] hole it’s a [ __ ] hole and it’s a mess and maybe we should just close it down and lose everything we
Have cuz that’s probably what we’re going to do how can I help two individuals that don’t even care about what they’re doing we do care we care tremendously so why didn’t you do anything before I got here we did I can’t tell you how many hours
We cleaned you cleaned before I got here I threw up my clothes on Monday I was so encased with grease how long how many hours how many days five [ __ ] what the [ __ ] you just need to stop what a [ __ ] mess come here I love you sorry it’s going to get better I
Never thought my restaurant would be shut down can I have a quick word please you outside it’s the worst moment of my life undoubtedly for the first time in a long time I’m not actually too sure what to do right now I want to get out of here
Please don’t we could really use your help the mistakes are so basic we perhaps should not even be in the business that’s what I’m scared about I think we can do this we desperately need your help you told me in there that you cleaned for 5 days
Before I got here didn’t do any good how do I know that you really get it and you really will commit to getting this place turned around I can do whatever you show me stay and help us please I’ll do whatever you want we’re not going to let
You down now it’s your chance to prove it to yourselves and me show me okay we will we will Nick throw the [ __ ] away it was the most mortifying thing I’ve ever lived through and I have no excuses it’s my fault if something isn’t right
Here this is my restaurant I have a lot of pride in it I was shown too many things that I did not want to see the problem is I’m the guy who’s supposed to see him okay we’re not good at what we do we’re not even remotely good at what we do
We’ll get better A lot better spent 24 years here I don’t want to close this place down filthy and dirty and not operating and a coffin I don’t want it to be a coffin I want it to exist I love you I you e
